Is parking available at the property?

Yes, free self-parking is available on-site. The parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, the property allows pets in specific rooms only, with certain restrictions. Guests should contact the property directly to arrange for bringing pets.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on room accessibility may need to be confirmed with the property.

What is the location of the property in relation to key landmarks?

The property is located in the heart of McAllen, within a 15-minute walk of La Plaza Mall and Neuhaus Tower. It is approximately 0.8 miles from McAllen Heritage Center and McAllen Medical Center.

Does the property have a swimming pool?

Yes, there is an outdoor pool available. Pool access is from 10:00 AM to 10:00 PM, and it is seasonal.

What are the policies for guests staying with children?

Up to 3 children aged 16 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

La Quinta by Wyndham McAllen La Plaza Mall Hotel

Average nightly price at La Quinta by Wyndham McAllen La Plaza Mall by month, last 12 months (USD)
Month	Average price
January	US$94
February	US$97
March	US$97
April	US$98
May	US$94
June	US$94
July	US$102
August	US$100
September	US$103
October	US$85
November	US$100
December	US$100

What guests think

At La Quinta by Wyndham McAllen La Plaza Mall, guests often praise the friendly staff, generally clean rooms, and convenient location near the mall and airport, with good value for money for short stays.

However, multiple reviews cite recurring elevator outages, unreliable in-room Wi-Fi, and low shower water pressure. Some guests experienced noise from the lobby bar or hallways and noted inconsistent maintenance and cleanliness, including occasional roaches, moldy shower areas, and out-of-service or dirty hot tub/pool. Expect friendly service and convenience, but be prepared for maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Elevators are repeatedly out of service, and several guests reported the hot tub/pool closed or dirty. The lobby bar exists but experiences vary, with occasional noise or limited availability.

Related guest reviews

2

Antonio

26 May 2025

·

Stayed 1 night

It was a gift to my first borne son's birthday. He asked us to sleep in a hotel room so we could use the jacuzzi, a thing that he likes very much. When we got there nobody informed us the jacuzzi was not working, only told us that the elevator was not working and my room was in the third floor. Since I bought the non-refundable room I could not go anywhere. Long time story short, my son didn't enjoy his birthday as much as he would. We live in McAllen area, but still we got a hotel room in McAllen just because Ishmael wanted that as part of his birthday gift. Very sad. Plus, the breakfast didn't have option for non pork eater.

2

Marina

14 Jun 2025

·

Stayed 1 night

The minute we got there the room had chip empty bags juices pouches behind the nightstand, the remote control did nlt work. The shower tub water would not drain that made the room smell. It started to rain and the hallway roof had water and was falling apart. The pool was so dirty and could smell the clorox just by standing outside the pool area hot tub was all dirty and empty

4

Joel

28 Jun 2025

·

Stayed 1 night

Very disappointed to arrive at the property after a long drive to find a unkept hot tub that was not working. In the future I will pay an extra $50 to stay at a property that is known for keeping all facilities in good working order.

2

Gilbert

22 Jun 2025

·

Stayed 1 night

This is the Final time I try to book this Property, the elevators are NEVER WORKING! BIG PROBLEM! The owner are from another country and could care LESS ABOUT THEIR US PROPERTY!

8

Beatriz

5 May 2025

·

Stayed 1 night

Elevator was broken and they put us on the third floor. So we had to take luggage up 3 flights of stairs. They did not offer any accommodations.

8

John

16 Oct 2023

·

Stayed 2 nights

Only 1 elevator was working. Breakfast was average at best.

6

andres

29 Aug 2025

·

Stayed 1 night

The elevator was not working.

4

Saralydia

25 Apr 2025

·

Stayed 2 nights

Elevator did not work for a full day and it was inconvenient to be going up and down the stairs.

6

Ashley

7 Oct 2025

·

Stayed 3 nights

The hotel has a lot of wear and tear but pretty comfy. My biggest issue was the music blasting from the bar downstairs at all hours of the night.

8

BERTHA V

27 Apr 2025

·

Stayed 1 night

Only negative -- elevator was not working -- had to walk up to 3rd floor-- this was my only issue

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and public areas, but others mention issues like roaches, moldy shower areas, stained items, and sticky or poorly cleaned floors. Overall cleanliness feels inconsistent.

Related guest reviews

6

Eduardo Antonio

12 Aug 2025

·

Stayed 2 nights

Staff was kind and helpful. However, there were considerable cleanliness issues: 1) Gym is not daily cleaned. I left a sweated towel in the gym in my first day and the next day I found it still laying around 2) The hydromassage pool is really dirty. No guest wanted to step inside 3) The matress had horrendous stains 4) Coakroaches were roaming near the bathroom as we arrived in our room

4

Monica

5 Jul 2025

·

Stayed 1 night

Good: offered baked cookies, got us another iron ( but hesitated) and towels, common areas seemed nice, breakfast was good and beds were comfortable Bad: room was not clean , things rusted bad condition iron and alarm clock were broken and bathtub has been through it. Questionable stains on bathroom door and mirror was dirty dust under air conditioner

10

Phyllis

22 Jul 2025

·

Stayed 1 night

We were in McAllen for medical reasons that required an overnight stay. Our hotel was close to the medical service, easy to find, and the perfect room. Very clean and comfortable!

8

Lester

5 Sept 2023

·

Stayed 3 nights

The property is not very old so I was surprised to see mold growing in the corner of the shower. It appears they do surface cleaning but a deep cleaning once in a while is missing.

8

Enma

1 Sept 2025

·

Stayed 1 night

There was a big roach in the bathroom

10

Juan

24 Nov 2025

·

Stayed 1 night

One of our regular hotels to stay af in McAllen! Always friendly and helpful staff, clean and spotless hotel in a wonderful location!

10

Christopher

26 Jul 2023

·

Stayed 1 night

Only little gripe I have is the shower had no travel soap but a used one and a bit of hair left over in the shower from the previous occupants. Lastly I have stayed at other La Quinta Inns before and this one was not like the others very rewarding to see a clean La Quinta Inn finally.

6

Jon

11 Mar 2024

·

Stayed 1 night

While we were there for 1 night, the price was fair and the location great, but the room was not throughly clean when we checked in. There was dirt in the room, hairs in the shower, a broken toilet paper holder and someones sock for a previous guest in the room.

4

Oscar

18 Nov 2025

·

Stayed 3 nights

Checking in went smoothly. Couple of issues hotel in general was dirty. Last Year I stayed in and looked cleaner and smell great . Now it's the total opposite. The WiFi poor service I was told ahead of time but couldn't change room. Low pressure on toilet.Roach in room. Bar couldn't use they had private party.

4

Bill

14 Jun 2023

·

Stayed 2 nights

In my bath room there is a leak above the shower that seems to have been there for some time. You can see the black mold building on the crack. Good thing I was only there for 2 nights Never again will I stay there.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and spacious, but maintenance varies, with reports of weak in-room Wi-Fi, very low shower water pressure, AC problems, and broken fixtures. Some guests also noted noise from hallways or adjacent rooms.

Related guest reviews

8

Ricardo

21 Apr 2025

·

Stayed 3 nights

Beds were very comfortable. Only one elevator was working during my stay which is an inconvenience. Biggest gripe, no water pressure! Taking a shower was very frustrating, my goodness travelers want water pressure when they take a shower. It was a dribble at best. If that’s the way it is all the time I will not stay there again.

10

Ruben

28 Jun 2024

·

Stayed 1 night

I liked the cleanliness of the place. The room was very nice, and the ac worked very well. The beds were super comfortable. I did not like that the wall are very thin on the second floor. I could hear very clearly any noise in the hallway.

4

Kelly

20 Oct 2025

·

Stayed 4 nights

This La Q is not holding up well. The first room we were offered smelled horrific. The second smelled like smoke. We took that one b/c we were exhausted but the microwave was melted, two lights were out, the lamp shades had holes, the tiles were loose... The folks downstairs were nice enough but it didn't make up for the shabbiness of the hotel or the weird moist-ness of our room.

6

Benjamin

4 Mar 2024

·

Stayed 1 night

Nice place but the AC wasn't working in the room. We were moved to a different room

8

Sofia del Rio

17 Jan 2025

·

Stayed 2 nights

Wifi was fine in the lobby area but it did not work in our room, the signal was weak and it was impossible to maintain a connection.

4

Brian

15 Jun 2024

·

Stayed 2 nights

The internet did not work in our room. It worked in the lobby though.

10

Jennifer

30 Apr 2023

·

Stayed 1 night

Loved the room and bed. Only thing is that the handle on the shower was broken

8

Alberto

13 Jan 2025

·

Stayed 1 night

The A/C wasn't working on auto so had to change the temperature constantly because it will get cold or hot.

6

ALEJANDRO

25 Mar 2024

·

Stayed 1 night

The shower sliding door fell off its rail when I tried to open it.

8

Kathleen

30 Jan 2024

·

Stayed 1 night

Great friendly staff at check in! The water pressure in the shower was very bad. So low it was almost difficult to shower! Great towels though!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and quick to resolve issues. A few guests cited poor communication or an unresponsive/unkind interaction.

Related guest reviews

10

Yazli

4 Nov 2025

·

Stayed 3 nights

Friendly staff always, clean rooms and always smelling good! I like how they clean them daily & if your in the room they still ask if we need any new towels etc.

10

Margaret

8 Dec 2024

·

Stayed 3 nights

Staff was very professional! Awesome stay. Will stay here again.

10

Thomas

30 Jun 2025

·

Stayed 3 nights

The girl at the front desk upon checking was unbelievably rude. Everyone else was superb, so I only docked them by 1 star. The entire staff should not be penalized for one really rank and rotten apple.

10

Jose

17 Apr 2025

·

Stayed 1 night

Very accommodating with our large party. Excellent customer service and staff was very friendly.

10

Cynthia

7 May 2024

·

Stayed 1 night

Great stay. Very friendly front desk staff. They r very easy to talk to and very approachable.

10

Alexandria

6 Jul 2025

·

Stayed 1 night

Everything was great, there was a leak on the water tank, the toilet was constantly running, but the staff took care immediately.

10

Juan

24 Nov 2025

·

Stayed 1 night

One of our regular hotels to stay af in McAllen! Always friendly and helpful staff, clean and spotless hotel in a wonderful location!

2

Rudolfo

14 Jun 2023

·

Stayed 1 night

I show up to check in to my hotel and the only staff member is using the computer on the side to surf the web. She takes her time and checks me in. I go to my room and my AC is not working in my room. I come back down to report the issue. She asked me to leave my key while I go have dinner and she troubleshoots issue. I get back from dinner and my AC was still not working. Very disappointing stay and experience. I still have not heard back from manager. They mentioned the escalaed this issue but no one has reached out. They do not care!

10

Victor

17 Feb 2023

·

Stayed 2 nights

Great staff, especially Blas.

2

Cody

26 Oct 2025

·

Stayed 3 nights

No manager ever available . You get an email to email a manager but never get a response

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for La Plaza Mall, the airport, highways, and plenty of dining and shopping. Guests often felt the area was safe and easy to access.

Related guest reviews

10

Anthony

27 Feb 2025

·

Stayed 2 nights

Great location and convenient to my office.

10

Angela

23 Jul 2025

·

Stayed 1 night

Property was new and located close to many food and shopping options.

10

JOSE

9 Jan 2024

·

Stayed 2 nights

Clean rooms and amazing staff

10

Ruth V

12 Nov 2024

·

Stayed 3 nights

Great location and very courteous staff attending to your needs.

10

Becky

5 Aug 2025

·

Stayed 2 nights

Clean, quiet, convenient

10

Rajiv

22 Jun 2025

·

Stayed 1 night

Great location!

10

Cynthia

4 Dec 2023

·

Stayed 3 nights

Its close to almost everything

10

Claudia C

13 Feb 2025

·

Stayed 4 nights

Quiet and very closed to the airport

10

Guadalupe

7 Jan 2025

·

Stayed 1 night

Good place to stay great location

10

Paul

23 Jun 2024

·

Stayed 2 nights

Very comfortable accomodations and the staff is courteous and helpful. Very convenient to the airport and dining.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for taste and variety, though some guests found items inconsistent and coffee subpar. Overall, the morning offering is a strong point for many.

Related guest reviews

10

Juan

5 Jan 2025

·

Stayed 2 nights

Very clean facility. Staff is very nice. Breakfast was great.

8

Floyd

31 Mar 2023

·

Stayed 2 nights

Nice room and people. Young boy taking care of breakfast can not keep up you have to keep asking for food to be put out. Coffee used to be good now it is not drinkable. Ended up going out for breakfast and coffee

10

Susan

14 May 2025

·

Stayed 2 nights

Nice property. Breakfast could use some work. Bacon was limp and greasy, bagels were hard, I think the jelly was old - it had a strange taste. The beans were good and the flour tortillas were good.

8

sanjuana

20 Jul 2025

·

Stayed 2 nights

The hotel is clean it feels safe and breakfast was great they offered many options

10

Roberto

9 Aug 2025

·

Stayed 1 night

Great place, very comfort and good breakfast!

10

Gilbert

30 Oct 2025

·

Stayed 1 night

Clean rooms, great breakfast and Amazing Bar in the Lobby......

10

gladys

1 Feb 2025

·

Stayed 1 night

Repeat stay, excellent location. Breakfast could do with a bit more varieties

10

Rita

2 Mar 2024

·

Stayed 1 night

The hotel was awesome -- even smelled good! Breakfast was the best I have seen. We will come back here.

8

Floyd

1 Apr 2023

·

Stayed 1 night

Hotel is very nice. Breakfast could be better young kid taking care of it or trying to had to ask for food to be filled coffee was terrible it tasted like it was left over from day before. Decided to go out for breakfast

10

Ruth V

12 Sept 2024

·

Stayed 1 night

Great coffee for breakfast and worth the stay with breakfast conveniently included to save time before heading out.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $111	3 $125	4 $123	5 $121	6 $129	7 $129
8 $109	9 $122	10 $124	11 $125	12 $126	13 $154	14 $166
15 $114	16 $114	17 $117	18 $123	19 $127	20 $157	21 $159
22 $109	23 $100	24 $102	25 $102	26 $99	27 $146	28 $147
29 $97	30 $99

La Quinta by Wyndham McAllen La Plaza Mall

Prices for La Quinta by Wyndham McAllen La Plaza Mall

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility,Tub with Grab Bars)

Room, 2 Queen Beds, Accessible (Tub with Grab Bars)

Deluxe Suite, 1 King Bed

Room, 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible (Mobility,Tub with Grab Bars)

Guest reviews of La Quinta by Wyndham McAllen La Plaza Mall

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about La Quinta by Wyndham McAllen La Plaza Mall

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $175
25 $92	26 $106	27 $115	28 $115	29 $110	30 $120	31 $138