TownePlace Suites by Marriott Latham Albany Airport

Room was comfortable and well appointed. Staff was courteous and helpful. Breakfast was good but felt a bit recycled. Hot coffee and water 24/7 is good to have. Parking was well lit and convenient. Hotel signs indicated a remodel is coming - this will be nice as many of tumor fixtures and carpet felt dated. Would stay here again.

This was a great stay. We were joined by family who also enjoyed the days at your hotel. The pool was a wonderful plus, with grandkids honing their swimming skills and making memories with cousins.

The room was great and especially liked the shower and kitchen items (fridge, microwave, hot plate and china / utensils) The TV services are somewhat overwhelming and difficult to use. Would have liked a hot tub in pool area and the pool water was a little on the chilly side. Breakfast service was excellent with good variety and helpful staff. Only issue I had was the scrambled eggs tasted like they were made with powdered eggs. Overall we were very happy with this facility, its location and friendly, engaging staff.

The fitness center had the best elliptical. The accommodations were extremely clean - love the kitchen suite with big refrigerator and microwave. Will come again.

We had a great experience at this property! We were flying out of Albany and this location provided a free shuttle at 4am, I have been to other hotels that offer a shuttle but it doesn't start until later :( The reception area was clean, the staff was friendly and the parking was very accessible. We did a park and fly and we felt very comfortable leaving our car there as the parking lot was well lighted and we did not have to park off in no-man's land where it wouldn't be seen. We would Definitely recommend this property!!!

Overall was a great experience. Breakfast was good, staff super friendly, pool clean, and nice environment. The room was a perfect size, clean and comfortable. Only downside was the condition of the bathroom. It had stained walls, broken mirror, and half used toilet paper.

Kitchen fully equipped for cooking, with pots and pans.

Great room setup for a week away from home. Enjoyed the pool and gym daily and breakfast bar very convenient. Staff was friendly and accessible. Will definitely choose again when in the Albany area

We got a 2 bedroom suite. One bedroom the side of the bed looked like someone ejaculated on the side of the bed skirt. We asked for it to be changed and the lady at the front desk with a smirk said it would be "big task", and would take awhile to do. When we got back to our room, they had taken the bed skirt off the bed, and never remade the bed leaving us wondering how clean the bedding was. Later that night a strong smell of marijuanna was coming through the ceiling vent blowing into the room. Called the front desk for someone to come smell the room, someone came up to the floor spraying air freshner, never came to the room until i opened the door and yelled down the hall and asked him to come in and smell. Explained to him my 2 year old son should not be breathing it in, especially not being 100% sure what the smell was. Long story short, my family was seperated into another room on top floor so my son wasnt breathing in whatever was coming through the vents, as my boyfriend had already starting getting a bad headache and not feeling well from it. Also, the pool was out of comission without us knowing and when asked what time it was opened until we were told 10pm. Upon trying to being our son swimming and him being excited to go, we found out it was closed and it was disgustingly green, almost black looking. The evening from desk staff was amazing with trying to help us, thankful for him!

Great service by the lady at reception last night. She was pleasant and made us feel welcome. Also the shuttle early morning worked out great.

It was clean, quiet and smelled really really nice. The bed and room was very comfortable as well.

Although the staff was cordial, the room itself requires a deep clean! There was hair on the towels and in the bed. The bathroom needs a deep cleaning as well. Hair in the corners and on the sink. The bathroom door had a dried substance that had dropped down the door. Seriously the entire room needs a deep cleaning.

Staff is professional and attentive. Rooms are clean, well maintained and bed is comfortable.

We came to Albany for choral concert for my son at Siena college. We chose this hotel for our stay, we had my youngest son with us too. So four of us in a double queen suite was perfect. The hotel is very clean and even smells clean in the hallways. The room was very clean and updated. I would definitely stay here again.

Overall the property is in a good location and it appears to be physically well taken care of. The lobby, however, has a strong cigarette smell and this is what welcomes you as soon as you come in through the door. I also disliked that our sheets were not the cleanest. On our second night, i noticed the outline of the sheets had some blood residue and I can assure you it was not us. The property is in a great location as it is surrounded by Target, DSW, ULTA, TJ MAXX, and many other amazing stores. I just hope they are a little more careful in observing the bedsheets. Finding that on the second night made me feel as though I slept on sheets that were not washed from the previous hotel guests. I hope they read this review and it never happens again.

Housekeeping and maintenance seem minimal. Room floor carpet and tiled areas were filthy. Walking barefooted and then stepping into shower with water on floor the dirt from bottom of feet ran dark gray. Toilet bowl porcelain scarred gray from improper use of snake. Looked nasty

Room wasn’t clean. Asked for a room on lower floor was given top floor. Employees constantly hanging out in the lobby with guests that “live” in the hotel and were loud all the time. Do not recommend if you want a quiet, peaceful, relaxing stay.

Property is clean and larger than expected.

Hotel was clean but the sheets were dirty shower had hair

Staff was very friendly, check in was easy, and facilities spotless.

Room was comfortable and well appointed. Staff was courteous and helpful. Breakfast was good but felt a bit recycled. Hot coffee and water 24/7 is good to have. Parking was well lit and convenient. Hotel signs indicated a remodel is coming - this will be nice as many of tumor fixtures and carpet felt dated. Would stay here again.

Although the hotel seemed nice and people were great…my room..316… was run down, dark, small…and the view out the window was of the rusty corroded part of the building. The bed was very comfortable…but the couch was run down, small, uncomfortable. There were several areas around the base of the floor and shower that needed repair. There was no comfortable chair to sit in. It was just not up to the quality I expected and paid for.

The bath tub was stopped up so we take a shower. The water wouldn’t go down right away.

2 br suite w/ kitchen was clean & spacious , well maintained . Great place to stay for a few nights while our kitchen is undergoing full renovation.excellent staff service & good breakfast selections .best location since it’s A3 min walk to Target & retail stores too

We stayed in a suite w/2 queens. Very spacious with kitchenette that included good counter space, and a large refrigerator. Very appetizing breakfast. Not a big fan of the bathroom sink area separate from the shower, but otherwise very good.

We has a quick, one night stay at this hotel, but for our growing family of 5, the two bedroom suite (with a pullout couch) allowed for us all to have a comfortable place to sleep! The location is great as well, very easy to get to and was very clean. Would definitely recommend to other travelers!

The beds were not comfortable, the bathroom was tiny and not particularly clean. There was garbage left from the previous guest under the kitchen sink. Oh, and the check in staff member told me I was essentially stupid for booking thru Expedia because I would get a much better deal going direct. All in all, nothing catastrophic, but if I had to stay in the area again I would look for a different property.

Great room setup for a week away from home. Enjoyed the pool and gym daily and breakfast bar very convenient. Staff was friendly and accessible. Will definitely choose again when in the Albany area

Front desk ladies were welcoming and friendly. We had not slept in over 24 hrs due to flying in from CA. Super exhausted they got us checked in quickly. Our room had a kitchen that was very convenient for the few days we stayed and the hotel offers kitchen appliances which was a plus. The breakfast had a good variety and the environment was nice and clean. Our shower didn't have much pressure but overall our stay was great. Will stay again.

Front desk was very friendly and helpful. The temperature in the room was very cyclical: cold, hot, cold, hot. We had a nice suite.

There for a 4 night stay. As there were three of us in the room, we requested daily refreshing. We were told there would be no problem. Wound up only refreshing room once.

Staff is professional and attentive. Rooms are clean, well maintained and bed is comfortable.

Were looking for a new place to stay while visiting area and were very happy with this place. Will be staying here moving forward. Only small issue was no extra blankets in room.

Excellent and very friendly staff. Super accommodating allowing me to have an early check in due to my schedule. Clean and comfortable and great pillows!! Highly recommended. Will stay again.

Horrible front desk service. Problem with reservation and was told "don't shoot the messenger". She did NOTHING to help us. We had a eldery disabled man withand they let us sit for over 3 hours trying to fix the issue with the booking company. WILL NEVER STAY HERE AGAIN!!! .

Excellent service, great staff, wonderful breakfast. Keep up the good work! Will stay with you again if I’m back in the area.

Friendly staff. Excellent place. Good airport shuttle.

The beds were not comfortable, the bathroom was tiny and not particularly clean. There was garbage left from the previous guest under the kitchen sink. Oh, and the check in staff member told me I was essentially stupid for booking thru Expedia because I would get a much better deal going direct. All in all, nothing catastrophic, but if I had to stay in the area again I would look for a different property.

Great service by the lady at reception last night. She was pleasant and made us feel welcome. Also the shuttle early morning worked out great.

Hospitable staff all around

The room was very clean and tidy. Additionally, the staff was pleasant and willing to help. The surrounding area has adequate dining, shopping, and the hotel offered transportation. Great experience!

Every inch of the property is clean. Staff is very friendly...location is right in the neighborhood where I grew up.

We stay here when we visit our daughter at college. The area has everything you need.

Overall good service and attention. Convenient shopping location

Property was well kept. Great location near food and shopping. Good size rooms. Staff was accommodating.

The entire team was so nice and accommodating. Breakfast was more than continental! Target and Denny’s are both walking distance. It was a good experience overall & I plan to go back.

A very comfortable hotel to layover nearby Albany airport. Great staff and room was very comfortable.

public bus station nearby. Target and several restaurants within walking distance. Good

Stayed at the Latham TownePlace Suites for two weeks when visiting the NY Capital Region. The first room I was given stank of Cigerette smoke, but thankfully this was rectified by great staff by a room change, many apologies and free rein of the hotel shop for whatever I needed for an evening! The second room was just fine, and once I was there it were comfortable and clean, and a joy to return to after a busy day exploring the area. The shower was good as well, but noticed that the water has started to affect the wood around the frame, as well as the shower door would just open randomly whilst the shower was in use, so it may be time for a revamp?! The breakfast buffet was plentiful, in a very relaxed atmosphere. Appreciated the free coffee and fruit to go, this is such a perk at staying at the TownePlace Suites! As I say, the staff were excellent at Latham. Plus the hotel is surrounded by amenties (Subway, Denny's, Sonic, Sake (Asian Cuisine) to name just a few!). There is also a Target just the otherside of the car lot, plus other stores are not too far away away either so an excellent location to get stuff when you need it to cook in the room. Overall, I had a good stay at TownePlace Suites Latham Albany, and I very much look forward in staying there again sometime.

This hotel is conveniently located near many restaurants and a short drive to the Crossgates mall. The breakfast was quick and easy and the hotel was quiet and comfortable for sleeping.

Great staff and location! Breakfast was delicious and had plenty of hot and cold options for everyone!

Never before has vegetarian sausage been a selection at a hotel breakfast bar in our experience KUDOS!!!!! Super friendly staff Pool very clean, although it could be a tad warmer!!

We stayed in a suite w/2 queens. Very spacious with kitchenette that included good counter space, and a large refrigerator. Very appetizing breakfast. Not a big fan of the bathroom sink area separate from the shower, but otherwise very good.

This property was located next to everything u need. The staff was pleasant and courteous. The breakfast included is amazing! I would definitely recommend it here!

Breakfast awesome

The room was great and especially liked the shower and kitchen items (fridge, microwave, hot plate and china / utensils) The TV services are somewhat overwhelming and difficult to use. Would have liked a hot tub in pool area and the pool water was a little on the chilly side. Breakfast service was excellent with good variety and helpful staff. Only issue I had was the scrambled eggs tasted like they were made with powdered eggs. Overall we were very happy with this facility, its location and friendly, engaging staff.

Overall was a great experience. Breakfast was good, staff super friendly, pool clean, and nice environment. The room was a perfect size, clean and comfortable. Only downside was the condition of the bathroom. It had stained walls, broken mirror, and half used toilet paper.

Could do with a better. Breakfast

We had a nice, quiet one night stay . We did not use the pool but used the fitness room and the machinery was in good shape. Breakfast was OK for my husband, he wasn’t fond of the egg choices. I am Gluten Free and when I last stayed a couple of years ago there wasn’t a lot of choices for me. I suggested they start providing GF muffins and they listened… they were there this time!❤️ I appreciate the attention.

Breakfast was mid Staff at night was uptight