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Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

$147
/ night

Avg. for September

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive - Image 1
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive - Room
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive - Room
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive - View from room
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive - Reception

Prices for Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Select dates to see prices and availability

$147
/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive average $73 in October, the cheapest month, and $154 in July, the most expensive, based on the last 12 months.

Average nightly price at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive by month, last 12 months (USD)
MonthAverage price
January$150
February$134
March$142
April$91
May$94
June$113
July$154
August$75
September$147
October$73
November$113
December$101

Most expensive: July (~$154)

Cheapest: October (~$73)

About this property

Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a complimentary water park.
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  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Canoeing

  • Hiking

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Location

Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, Quintana Roo, Mexico

LabnaHa Ecopark Adventures (0.2 miles)

Maya Adrenaline (0.2 miles)

Cenotes Labnaha (0.3 miles)

Cenote Tortugas (0.4 miles)

Jaguar Park (1.5 miles)

Yax-Muul (1.5 miles)


Room options

Basic Studio

Room details

1 King Bed

Sleeps 2

269 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Kitchenette

Superior Double Room, 1 King Bed, Pool View

Room details

1 King Bed

Sleeps 2

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

Superior Quadruple Room, 2 Double Beds, Pool View

Room details

2 Full Beds

Sleeps 4

431 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

Classic Double Room, 1 King Bed, Pool View

Room details

1 King Bed

Sleeps 2

323 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

Superior Suite, Pool View

Room details

1 King Bed
and
1 Sofa Bed

Sleeps 3

807 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Separate Living Room

Family Suite, Pool View

Room details

1 King Bed
,
2 Full Beds
, and
1 Sofa Bed

Sleeps 6

1615 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Separate Living Room

Guest reviews of Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

What guests think

AI-generated summary based on recent guest reviews

At Hotel Casa Tortuga Tulum - Cenotes Park Inclusive, guests often praise the included cenote access and peaceful jungle setting near Tulum, while noting the remote location and scarce late dining that make transportation and advance meal planning important.

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Facilities

Good

Cleanliness

Mixed

Rooms

Mixed

Location

Remote

Dining

Limited

Was this helpful?

8

Adina

EXP-logo

Jun 1, 2026

·

Stayed 1 night

Very nice and accommodating reception staff. Rooms are comfortable and clean. Nice to be so close to the Santa with the Tours included.
Very nice and accommodating reception staff. Rooms are comfortable and clean. Nice to be so close to the Santa with the Tours included.

8

Rosa

EXP-logo

Mar 30, 2026

·

Stayed 2 nights

No. We don't have time
No. We don't have time

8

Thomas

EXP-logo

Mar 10, 2026

·

Stayed 1 night

Room for improvement- we liked it but 1) coffee maker but no coffee in the room, 2) balcony sliding door didn’t lock, 3) nozzle on faucet missing and faucet loose, 4) wi-fi needed to be reset twice, 5) wooden chair needed felt pads (terrible and unnecessary noise when moving the chair), 6) bathroom area needs wall hooks. Simple fixes would make it soo much better. Otherwise it was a good deal and we LOVED the cenotes, price was included.
Room for improvement- we liked it but 1) coffee maker but no coffee in the room, 2) balcony sliding door didn’t lock, 3) nozzle on faucet missing and faucet loose, 4) wi-fi needed to be reset twice, 5) wooden chair needed felt pads (terrible and unnecessary noise when moving the chair), 6) bathroom area needs wall hooks. Simple fixes would make it soo much better. Otherwise it was a good deal and we LOVED the cenotes, price was included.

2

Aleksandr

EXP-logo

Mar 3, 2026

·

Stayed 5 nights

I'd like to write a positive review, but I'm disappointed. I'm a travel agent, and I was fooled by the pretty photos and good reviews. If my clients had stayed at this resort, I'd have had to immediately find them a new place at my own expense. The only positive is that there are cenotes on the resort grounds, and if you're staying at this hotel, you don't have to pay extra to visit and swim in them, as well as a small zip line and kayaks. Buses and cars with tourists who pay for these activities arrive at the hotel territory every day. On the negative side: We arrived at almost 11 p.m., when everything was closed, it was dark and a bit scary, and we were met by a man who didn’t speak English. But he took us to our building, where we rented two rooms. When I inspected the room in the morning, I was very disappointed. There was no microwave in either room, only one room had a coffee maker, but I was shocked by the state of the refrigerator and the sink with faucet in the kitchen, dishwasher sponge. The bathroom had the same faucet, and the towels were old and stained. It smelled like an old, musty room that hadn't been lived in for a long time and hadn't been maintained. The second issue was the pool: it's never been cleaned, and no one ever swims there. The pool is beautiful and large, but it's covered in leaves and insects, and there are a lot of trees all around. No one maintains it, and it feels like the resort has been completely abandoned. There's still som
I'd like to write a positive review, but I'm disappointed. I'm a travel agent, and I was fooled by the pretty photos and good reviews. If my clients had stayed at this resort, I'd have had to immediately find them a new place at my own expense. The only positive is that there are cenotes on the resort grounds, and if you're staying at this hotel, you don't have to pay extra to visit and swim in them, as well as a small zip line and kayaks. Buses and cars with tourists who pay for these activities arrive at the hotel territory every day. On the negative side: We arrived at almost 11 p.m., when everything was closed, it was dark and a bit scary, and we were met by a man who didn’t speak English. But he took us to our building, where we rented two rooms. When I inspected the room in the morning, I was very disappointed. There was no microwave in either room, only one room had a coffee maker, but I was shocked by the state of the refrigerator and the sink with faucet in the kitchen, dishwasher sponge. The bathroom had the same faucet, and the towels were old and stained. It smelled like an old, musty room that hadn't been lived in for a long time and hadn't been maintained. The second issue was the pool: it's never been cleaned, and no one ever swims there. The pool is beautiful and large, but it's covered in leaves and insects, and there are a lot of trees all around. No one maintains it, and it feels like the resort has been completely abandoned. There's still som

2

Johan

IAN-logo

Jan 3, 2026

·

Stayed 2 nights

The hotel does NOT have 2 restaurants and a bar/lounge. After 17.00 when the Cenote park closes there is no food or drinks available anywhere near, and the cafe next to the hotel opens at 10.00 so breakfast was not an option. The park was a 3 hour event so would recommend others to go by car/taxi/collectivo and stay at a hotel somewhere else.
The hotel does NOT have 2 restaurants and a bar/lounge. After 17.00 when the Cenote park closes there is no food or drinks available anywhere near, and the cafe next to the hotel opens at 10.00 so breakfast was not an option. The park was a 3 hour event so would recommend others to go by car/taxi/collectivo and stay at a hotel somewhere else.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Is parking available at the hotel?

Yes, free self-parking is available on-site.


What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 9:00 AM to noon for a fee of approximately MXN 350 for adults and children.


Are pets allowed at the property?

No pets and no service animals are allowed at this property.


What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.


Where is the hotel located in relation to local attractions?

The hotel is located in Tulum, just a 3-minute drive from Cenote Tortugas and 5 minutes from Tulum National Park. It is also 6.2 miles from Xel-Há Park and 6.4 miles from Tulum Mayan Ruins.


Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is operational from 9:00 AM to 10:00 PM.


What are the policies for children staying at the hotel?

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


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Prices for upcoming dates

September 2026
October 2026

Cheaper

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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