Name: Best Western Plus Kalamazoo Suites
Address: 2575 South 11th Street, Oshtemo, Kalamazoo, Michigan, United States of America, Kalamazoo, Michigan, United States of America
Rating: 7.78

Guest reviews

7.8

Good

Based on 1,002 verified reviews

Who stays here?

Business

21%

Couple

23%

Family

39%

Group

8%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Best Western Plus Kalamazoo Suites, guests frequently praise spacious rooms, friendly staff, and a generally satisfying free breakfast, while noting that the property feels dated and experiences inconsistent upkeep across rooms and common areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Deborah

last week

·

Stayed 4 nights

The breakfast was ok by free breakfast standards. The property is clean, but the smell of chlorine from the pool permeates every hallway. The staff are pleasant. The click in my room was broken. It took 3 substitute clocks & 3 staff, but dang it. I got a working clock. I've stayed here before & will again.

10

Andy

last week

·

Stayed 1 night

The room was very spacious with full amenities. The bed was very comfortable. Everything was clean and in excellent condition.

8

Jeanne

2 weeks ago

·

Stayed 1 night

I enjoyed the real eggs and real sausage for breakfast. The bed was not as comfortable as it could have been. There was a pervasive smell of marijuana in our room and it was supposed to be non- smoking. We have stayed here before, but this room was not as pleasant.

6

LeAnn

22 Apr 2026

·

Stayed 4 nights

Our last night there we asked to change floors. They had fixed tubs and the glue smell was terrible. They did let us move.

4

Mary

13 Apr 2026

·

Stayed 1 night

It is called the hospitality business for a reason. During my stay I witnessed both the front desk staff and the breakfast room staff treating guests with disrespect. In the breakfast room a young boy spilled his cup of orange juice. As his mom tried to clean up the orange juice, it was clear that a few napkins were not going to be enough. She politely asked the breakfast bar attendant if there was a mop. The attendant said No, and added that there was just one mop for the entire hotel and that she could not use it. The mom and another hotel guest ended up cleaning the floor with napkins. The mother was black. The breakfast bar attendant was white. At check in another guest was told three times by the staff that if she damaged the room she would be liable for damages. She did not look like someone who would damage a room. I would say this hotel is lacking in basic hospitality.

2575 South 11th Street, Oshtemo, Kalamazoo, Michigan, United States of America

Location

With a stay at Best Western Plus Kalamazoo Suites in Kalamazoo (Oshtemo), you'll be within a 10-minute drive of Western Michigan University and Crystal Woods. This hotel is 1.4 mi (2.3 km) from Oasis Hot Tub Gardens and 1.6 mi (2.6 km) from Flesher Field.

Crystal Woods(0.6 Miles)

Oasis Hot Tub Gardens(1.4 Miles)

Flesher Field(1.6 Miles)

Limekiln Lake(2.8 Miles)

Western Michigan University(2.9 Miles)

Westfield Park(3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site. Limited parking is provided, and no reservation is required.

A complimentary continental breakfast is served on weekdays from 6:00 AM to 7:00 AM and on weekends from 7:00 AM to 10:00 AM.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available, ensuring comfort for guests with disabilities.

The hotel is situated in Kalamazoo (Oshtemo), within a 5-minute drive of Crystal Woods and Oasis Hot Tub Gardens. It is approximately 1.6 miles from Flesher Field and 2.8 miles from Westfield Park.

Yes, there is an indoor pool available for guests. The pool is operational year-round, providing a relaxing environment.

Children aged 12 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs.

Best Western Plus Kalamazoo Suites

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Guest reviews

Good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

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FAQs

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Best Western Plus Kalamazoo Suites.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

FAQs

Have a question?

Similar properties

Best Western Plus Kalamazoo Suites