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The Mercantile Hotel


Amenities

  • Parking

  • Non-Smoking Rooms

  • Valet Parking

  • Safe-Deposit Box

  • Luggage Storage

  • Vending Machines

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, travellers describe The Mercantile Hotel as a suite-style boutique stay with friendly staff and a generally well-liked free breakfast, while noting recurring maintenance and temperature-control issues, inconsistent housekeeping, and occasional noise or service lapses.

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Facilities

Limited

Cleanliness

Inconsistent

Service

Friendly

Location

Walkable

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10

anita

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last week

·

Stayed 3 nights

Room was good sized, beds were comfortable, even the pullout! Fluffy towels, good water pressure in shower. Housekeeping is every 3 days. Lots of attractions are within walking distance (Riverwalk, mall, casino and the excellent WWII museum). Surrounded by decent restaurants and coffee bars. Breakfast was what you’d expect…meh. Would stay here again.
Room was good sized, beds were comfortable, even the pullout! Fluffy towels, good water pressure in shower. Housekeeping is every 3 days. Lots of attractions are within walking distance (Riverwalk, mall, casino and the excellent WWII museum). Surrounded by decent restaurants and coffee bars. Breakfast was what you’d expect…meh. Would stay here again.

10

Jade

IAN-logo

2 weeks ago

·

Stayed 1 night

Love The Mercantile! We’ve stayed several times, never been disappointed!
Love The Mercantile! We’ve stayed several times, never been disappointed!

10

Grant

IAN-logo

3 weeks ago

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Stayed 4 nights

The Merchantile is great with 1 major drawback. The Merchantile is in a Perfect location, close to the Convention Center, Canal, Bourbon Street. It is well decorated, the rooms are comfortable. The breakfast is good enough and the coffee is great. The one drawback is room selection. Pay the Extra to get "city View" The Odd numbered room face a brick wall. No sunlight at all. It was like a cave. We will come back to the Merchantile, but will only select City View
The Merchantile is great with 1 major drawback. The Merchantile is in a Perfect location, close to the Convention Center, Canal, Bourbon Street. It is well decorated, the rooms are comfortable. The breakfast is good enough and the coffee is great. The one drawback is room selection. Pay the Extra to get "city View" The Odd numbered room face a brick wall. No sunlight at all. It was like a cave. We will come back to the Merchantile, but will only select City View

10

mark

IAN-logo

3 weeks ago

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Stayed 1 night

It was okay
It was okay

2

Christine

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4 weeks ago

·

Stayed 1 night

Over priced hotel but the worst was someone banging on the door 3 different times that check out was in 45 minutes then in 30 minutes the last time they FORCED 2 Senior Citizens to leave their room BEFORE checkout while part of their party was not there. This hotel Staff made 2 seniors lug all their bags downstairs themselves. When I got back PRIOR TO CHECKOUT time and found this out person at front desk was aloof and not even apologetic. Said I could call the manager on Monday if I wanted to. We were leaving on a cruise, Just returned today and believe me I intend to!!!!
Over priced hotel but the worst was someone banging on the door 3 different times that check out was in 45 minutes then in 30 minutes the last time they FORCED 2 Senior Citizens to leave their room BEFORE checkout while part of their party was not there. This hotel Staff made 2 seniors lug all their bags downstairs themselves. When I got back PRIOR TO CHECKOUT time and found this out person at front desk was aloof and not even apologetic. Said I could call the manager on Monday if I wanted to. We were leaving on a cruise, Just returned today and believe me I intend to!!!!

727 South Peters Street, Arts/Warehouse District, New Orleans, Louisiana, United States of America

Location

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

The Outlet Collection at Riverwalk(0.1 Miles)

Ernest N. Morial Convention Center(0.2 Miles)

St Patricks Church(0.3 Miles)

Lafayette Square(0.3 Miles)

Riverwalk Marketplace Shopping Center(0.4 Miles)

Canal Street(0.4 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

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