Is parking available at the property?

Yes, the property offers covered self-parking for a fee of USD 40.00 per night, which includes in/out privileges. There are also limited uncovered parking options available.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served daily. Specific serving hours are not mentioned, so guests may want to inquire upon arrival.

Does the property allow pets?

Yes, pets are allowed at the property with a fee of USD 125 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, wheelchair-accessible public areas, registration desk, and rooms. There are also assistive listening devices available and a pool hoist on site.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Kapolei, just a 4-minute drive from Wet'n'Wild Hawaii and 10 minutes from Waikele Premium Outlets. It is approximately 4.1 miles from White Plains Beach and 4.7 miles from Paradise Cove Beach.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is accessible from 8:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children aged 17 years and younger can stay for free when occupying the parent or guardian's room using existing bedding. Only registered guests are allowed in the guestrooms.

Embassy Suites By Hilton Oahu Kapolei Hotel in Kapolei

Average nightly price at Embassy Suites By Hilton Oahu Kapolei by month, last 12 months (USD)
Month	Average price
January	US$286
February	US$305
March	US$275
April	US$286
May	US$295
June	US$412
July	US$470
August	US$336
September	US$247
October	US$273
November	US$255
December	US$307

What guests think

Across reviews, Embassy Suites By Hilton Oahu Kapolei earns strong praise for its generous complimentary breakfast with an omelet station, friendly staff, and comfortable, generally spacious suites that suit families, with a quieter setting away from Waikiki.

Common drawbacks include a small, sometimes crowded pool, occasional hot tub outages and noise, and paid on-site parking that several guests considered expensive, though street parking is often available. Cleanliness is typically good, but housekeeping and maintenance can be inconsistent, with reports of missed service, stained carpets, AC controls needing adjustment, and a few pool-area upkeep complaints. The Kapolei location is convenient to highways, shops and Ko Olina, but it’s not on the beach and is better with a car or rideshare. Expect a friendly, family‑oriented stay with standout breakfasts and practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool is small and can feel crowded, with occasional hot tub outages and some noise around facilities. On-site parking runs about $30–$40 per night, though many used free street parking; the gym is simple but functional, and there’s a nightly two-drink reception.

Related guest reviews

10

Jorge L

12 Aug 2025

·

Stayed 6 nights

Liked Free breakfast and happy hour. Didn’t like small and crowded pool.

10

Kimberly k

17 Mar 2025

·

Stayed 8 nights

Great staff, wonderful free buffet breakfast with plenty of options, and an evening reception which included 2 free drinks. We were worried about parking in Hawaii, as most hotels charge to park, but there were plenty of free spaces on the street every night. The hot tub was great! The beaches were only 10 minutes by car. Would definitely stay there again!

8

Brice

23 Aug 2025

·

Stayed 5 nights

Our stay at Embassy Kapolei Hawai’i was very good overall. The hotel was clean, and the staff were welcoming and professional. The pool was nice, although smaller in reality than it looks in the photos. Breakfast was excellent and very complete, and the gym, while a bit small, was still useful. Two negative points to mention: • The gym is open 24/7, and some guests train very early in the morning. At 5 a.m., when weights are dropped on the floor, the vibration travels through the whole building – even on the 7th floor we were woken up by it. • The sofa bed in the room was only suitable for one person and far too small. A proper two-person sofa bed would be much better. Overall, it was a good stay, but these two aspects could definitely be improved for greater comfort.

10

Denise C

4 Jul 2023

·

Stayed 6 nights

The hotel is nice and the breakfast is good. the evening happy hour is also an additional nicety. The pool is small but very nice with a cool rock wall feature. The rooms are big. We had a one bedroom that had two double beds in it. It’s nice to have a microwave and refrigerator so that you can keep food in your room. The hotel is conveniently located to the H1, which allows you to get around the island very easily.

8

Lissette

26 Aug 2025

·

Stayed 4 nights

We stayed here for our honeymoon. Overall, it was a nice experience but with some pros and cons. Parking was the biggest downside—$40/day for valet or trying your luck with street parking, which was inconvenient. On the plus side, the hotel gave us two free drinks per night at their restaurant, which was a thoughtful touch. There are also a couple of good restaurants within walking distance, which made dining out easy. The pool area was clean but on the smaller side, so it got a little crowded at times. Breakfast was definitely a highlight, especially the omelet station which was fresh and tasty. All in all, a decent stay with good amenities, though parking could definitely be improved.

10

Nuala

11 Aug 2025

·

Stayed 5 nights

The property has quick access to the highway, to groceries and drugstores, local food joints and public transportation. The beds are really soft, I recommend not using pillows if you need additional support for your back, unless it is under your knees. The gym was very clean, simple but functional and on the same floor as the mezzanine quiet area and had a UV purified water dispenser. The breakfast was amazing every morning and the kitchen staff was full of the Aloha spirit, smiles and greetings all authentic, no faking. I love experiencing that when I come home to visit.

10

Janet

20 Jun 2025

·

Stayed 3 nights

The front desk, food service and housekeeping staff were all friendly and competent. Free breakfast was great. The only negative was the very small swimming pool. Why such a tiny pool for a large hotel? My grandkids never got to use it because it was crowded.

8

Julie

24 Aug 2025

·

Stayed 2 nights

Was great deal for what I paid for. Pool was small and shallow but I have small children so it worked for me n my kids. However, jacuzzi seemed unkept and was not working. Real disappointed with that because I wanted to relax in the heated bubbling jacuzzi while my kids swam in the pool. Staff was very friendly and professional. Brekakfast included buffet was good and even had an omelette bar! I loved that, best park was that the room was a good size and bathroom was roomy too. Had two tv’s so I could watch my show while kids watched theirs. Fridge was too small, but there was complimentary snacks and double coffee maker that was truly yummy. Need more channels to watch tv, had to bring my Apple TV to watch something decent. Parking was easy n convenient, love the automatic vehicle license plate camera that would automatically open gate.

8

Peter

19 Jan 2023

·

Stayed 19,375 nights

This Embassy Suites has a great breakfast and a very nice evening reception in line with other Embassy Suites. A fresh omelette every morning was great. The room was nice and the bathroom was well designed and spacious. The negatives are mostly minor - the hotel hot tub was out of order with no fix date in sight. The pool area was small and had lots of flies. The complimentary shuttle to the beach had been discontinued (they assured me this was noted someplace on their website but I think they were wrong). The Disney complex beach walkway is wonderful but the public parking fills up by 9:00 am so a complimentary shuttle would be helpful. And the nightly parking rate is $30. This seems steep given that a limited amount of free parking seems to available nearby. The hotel met our needs but it would not have taken a lot more effort to exceed our expectations.

8

David

16 Jan 2023

·

Stayed 7 nights

Everything was good except hot tub was broken the whole time

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but feedback is mixed: some reported stained carpets, odors or pests, missed housekeeping, and pool-area cleanliness issues. Housekeeping timing and consistency varied.

Related guest reviews

2

David

21 Jun 2023

·

Stayed 7 nights

Had to change our first room because of super wet red sticky stains on floor along with used q-tip on floor. 2nd room also had stains (not wet and sticky) room and bathroom had various stains and other indicators that the facility was clean nor sterilized. No blanket provided for “pull out” bed.

6

Lesa

12 Feb 2023

·

Stayed 7 nights

Really friendly staff but shower handle was broken and fell on my foot when I turned it on and a roach was in the bathroom.

6

Kathryn

15 Dec 2024

·

Stayed 1 night

The hotel is overpriced for what it is. Dirty handprints on the walls and stains on the carpet were the low lights, but the breakfast buffet with omelette bar was wonderful! Staff was mostly pleasant and helpful.

6

Graciela

31 Aug 2024

·

Stayed 3 nights

The room was not as clean as expected . Laundry room as convenient as it is very dirty machines and overall laundry room…. Breakfast was good and good service..,needs improvement on the cleaning department….

8

Jim

14 Feb 2025

·

Stayed 5 nights

Pool area was not clean 🤔

6

Andrea

22 Mar 2024

·

Stayed 4 nights

Nice area, great staff but the room was not cleaned well at all.

6

Suelenelee

18 Apr 2025

·

Stayed 4 nights

We found bed bugs crawling on the wall.

8

Fryda Fernandez

31 Mar 2025

·

Stayed 5 nights

The staff was great, We loved the breakfast every morning the only issue we had was finding vomit odor and stain behind the desk in our room.

6

Michael King Ho

12 Sept 2024

·

Stayed 3 nights

Staff should remind customers at check-in that tap won't work for large amounts, and to insert chip instead. The floor cleaning in the unit could be improved, I found scraps of debris that was carried in from previous cleaning. The Japanese restaurant food was good, but the service varied widely from night to night.

8

Nichole

11 Jun 2024

·

Stayed 3 nights

Overall it was a Nice Embassy Suites … my only complaints are … too much hair in bathroom.., And cost for parking $35… The suite’s cleanliness was decent but I would recommend staff take time to vacuum and wipe out shower Breakfast was good

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and comfortable, with practical extras like a fridge and microwave appreciated by families. Some noted smaller living areas versus other Embassy Suites, firm beds or uncomfortable sofa beds, thermostat limits, and occasional noise near the gym.

Related guest reviews

10

Milena

24 Apr 2024

·

Stayed 3 nights

Very spacious room and very clean. Breakfast was great lot of good food.

10

Trisha

4 Feb 2025

·

Stayed 2 nights

They were able to fit us in last minute, our original flight off the island was canceled and we had been booked on another 2 days later. Within an hour of booking, we were checking in and in our hotel room. Very clean, spacious rooms. We were able to use the parking on site and it was a good location, easy to get to.

8

Brice

23 Aug 2025

·

Stayed 5 nights

Our stay at Embassy Kapolei Hawai’i was very good overall. The hotel was clean, and the staff were welcoming and professional. The pool was nice, although smaller in reality than it looks in the photos. Breakfast was excellent and very complete, and the gym, while a bit small, was still useful. Two negative points to mention: • The gym is open 24/7, and some guests train very early in the morning. At 5 a.m., when weights are dropped on the floor, the vibration travels through the whole building – even on the 7th floor we were woken up by it. • The sofa bed in the room was only suitable for one person and far too small. A proper two-person sofa bed would be much better. Overall, it was a good stay, but these two aspects could definitely be improved for greater comfort.

10

Denise C

4 Jul 2023

·

Stayed 6 nights

The hotel is nice and the breakfast is good. the evening happy hour is also an additional nicety. The pool is small but very nice with a cool rock wall feature. The rooms are big. We had a one bedroom that had two double beds in it. It’s nice to have a microwave and refrigerator so that you can keep food in your room. The hotel is conveniently located to the H1, which allows you to get around the island very easily.

10

Ellen Coley

6 May 2025

·

Stayed 2 nights

The room was clean and spacious, as was the bathroom. The hotel staff were professional, courteous, and welcoming. The breakfast buffet was the best hotel breakfast I have had in years, with rotating options, an omelet bar, and fresh cut pineapple. It was an all around 5 star stay.

10

Jushley Christine

10 Aug 2025

·

Stayed 1 night

I would definitely stay here again. Rooms were clean and spacious.

8

justin

16 Apr 2025

·

Stayed 7 nights

Pool was cold but the kids loved it. Staff was nice. Air conditioning in the room was a constant issue. They lock the thermostat to only cool down to 68deg. You have to have maintenance unlock it daily. That was really the only negative. Everything else was good

6

Baljit Singh

13 Mar 2024

·

Stayed 5 nights

I wanted to book the location in Waikiki but somehow Expedia booked a location an hour away from the airport. I thought we have a rental car. It’s okay but our pillows core not the cover smelled like sweat and all the pillows were flattened. Our quilt was polyester and hot, I had to ask for cotton sheets. Our bathtub was permanently yellow stained. Sofa bed has springs without any foam on it. Most uncomfortable stay.

8

Michelle

26 Jul 2025

·

Stayed 5 nights

Great out of the way location. Staff works hard and services provided were great. Rooms are much smaller than other Embassy Suites 8 have been to but very comfortable. Lighting in the room could be better and would feel safer if there were more security to the floors.

10

Ariana

5 May 2025

·

Stayed 4 nights

A wonderful place to stay at while you’re visiting! Staff are very friendly and accommodating, the rooms were very comfortable!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, attentive and professional, especially from the breakfast team and front desk. A few guests mentioned unwelcoming interactions or difficulty reaching staff by phone.

Related guest reviews

10

Dennis

30 Dec 2023

·

Your staff weather at the front desk, restaurant or cleaners were excellent. They were friendly, helpful and showed much ALOHA! We appreciate your staff and will return. Thank you very much.

8

Kristin

13 Sept 2024

·

Stayed 1 night

Our stay was great. We liked the options of two different places to eat. Shortly after we got here we received a phone call that someone had hit our rental car. The staff member called us immediately and was incredibly helpful and professional. We are both glad we stayed at this property.

8

Lisa

14 Oct 2025

·

Stayed 4 nights

During check-in, the gal was rude but everyone else at the hotel, bar and restaurant were exceptional. Great breakfast, clean room but was freezing. The temperature would not adjust so had to turn off. Parking fees of $40 a day was not expected.

6

Marites

1 Oct 2024

·

Stayed 3 nights

Nice hotel & breakfast. Front desk clerk can be friendlier. No one is answering the phone. Daily parking expensive. Nothing around that’s walking distance. A lot homeless ppl.

10

Kimberly

16 Sept 2024

·

Stayed 5 nights

We had an awesome stay. Front desk always helpful and the breakfast crew was top notch! Especially Jade! She always said good morning and asked us about our day.

10

Dennis

28 Jun 2024

·

Stayed 4 nights

The desk staff is excellent in every way. The house cleaning crew needs some improvement.

10

Isacc

15 Aug 2025

·

Stayed 5 nights

Great customer service

6

Christina

2 May 2024

·

Stayed 2 nights

"I didn't like the attitude of the receptionist during the day. Their tone of voice and facial expression could use some improvement. When I arrived earlier than the check-in time, the day staff receptionist told me that there were no available rooms before 3 pm and that they would call me if anything became available. However, I found it odd that a room suddenly became available when I arrived an hour early. Other than that, the housekeeping staff was very pleasant and helpful. Overall, I think the staff could have a bit more positive and helpful attitudes."

10

Melanie

25 Aug 2025

·

Stayed 1 night

Every hotel employee we encountered were all so very nice! Everything is nice, clean, and modern. The complimentary breakfast was great! The pool is on the smaller side but it was still a fun time for the kids. The 2 complimentary drinks for adults is also a great perk! Would definitely stay again!

10

Laura

10 Jul 2025

·

Stayed 5 nights

Very friendly and attentive staff…great breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet Kapolei setting close to shops and with easy highway access; convenient for Ko Olina and west-side visits. Not beachfront and farther from Waikiki attractions, so a car or rideshare is useful.

Related guest reviews

10

Chidambaram

28 Dec 2024

·

Stayed 5 nights

Like everything except the parking fees $35 per day. Also, this is not close to all the attractions.

10

Jessy

19 Jul 2024

·

Stayed 7 nights

Great hotel near lagoons. We liked the area better than staying downtown. Breakfast was great and especially helpful with kids. Staff was extremely friendly.

10

Sean

31 Jul 2025

·

Stayed 5 nights

Great location with stores/food/beaches just minutes away The room was really nice, breakfast was delicious, and the staff was great. Would def come back here.

10

Chidambaram

28 Dec 2024

·

Like everything except the parking fees. They charge $35 per day. Also, this hotel is not close to city attractions.

8

Brian

17 Jul 2025

·

Stayed 3 nights

Quiet location. Bring your own transportation. It us locatex in a ride share desert.

10

Stephany

17 Apr 2025

·

Stayed 4 nights

This property is an upcoming suburb city. Many mainstream food chains and stores are around the property. It only has one small pool. The breakfast buffet is a wonderful addition to the property and the food changes every day and is delicious. We did rent a car so that made exploring the island easier since this isn’t in the “downtown” or beach area. Would stay again

10

Nuala

11 Aug 2025

·

Stayed 5 nights

The property has quick access to the highway, to groceries and drugstores, local food joints and public transportation. The beds are really soft, I recommend not using pillows if you need additional support for your back, unless it is under your knees. The gym was very clean, simple but functional and on the same floor as the mezzanine quiet area and had a UV purified water dispenser. The breakfast was amazing every morning and the kitchen staff was full of the Aloha spirit, smiles and greetings all authentic, no faking. I love experiencing that when I come home to visit.

10

LaShaunda

30 Jul 2025

·

Stayed 2 nights

Always love coming here. Away from the hustle and bustle of Waikiki. Clean environment and friendly staff.

10

Ashley

27 Dec 2024

·

Stayed 3 nights

This hotel was in a quiet location, clean and safe area.

10

Olga

23 Apr 2024

·

Stayed 4 nights

Amazing hotel. If you rent a car and travel the island - there is no better place. Convenient to get anywhere on the island, the rooms are great, the included breakfast is full buffet and is great, the choices of rooms is great, there is parking onsite for 35$, however parking is so easy to find at the street. We never even had to go around the block to find parking - it was always easily found right in front of the hotel. Highly recommend this property and go to Ko Olina lagoons for sunsets)

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast consistently stands out for quality and variety with a made-to-order omelet station. The evening reception includes two complimentary drinks, though snacks and cocktail quality are described as basic by some; on-site restaurants receive generally positive feedback.

Related guest reviews

6

Kathryn

15 Dec 2024

·

Stayed 1 night

The hotel is overpriced for what it is. Dirty handprints on the walls and stains on the carpet were the low lights, but the breakfast buffet with omelette bar was wonderful! Staff was mostly pleasant and helpful.

10

ken

2 May 2023

·

Stayed 5 nights

Breakfast was spectacular! Restaurants on property were excellent. Location of property extremely convenient.

10

Agnes

28 Nov 2025

·

Stayed 6 nights

Friendly staff, great breakfast, spacious room

10

Sherri-Lynn

10 Mar 2025

·

Stayed 2 nights

We had a great time great place for a little staycation! Great place for a great price! Breakfast included and it’s hot & fresh! 2 free happy hour drinks between 5pm & 7pm! I really enjoyed our stay here will definitely be booking with them again!

10

Kristy

29 Nov 2025

·

Stayed 1 night

They had the best breakfast we have ever had at a hotel!!!!

10

Ellen Coley

6 May 2025

·

Stayed 2 nights

The room was clean and spacious, as was the bathroom. The hotel staff were professional, courteous, and welcoming. The breakfast buffet was the best hotel breakfast I have had in years, with rotating options, an omelet bar, and fresh cut pineapple. It was an all around 5 star stay.

8

Cashell

3 Jul 2025

·

Stayed 1 night

Embassy is fabulous as always, but this was the first where the 2 drink pp limit was enforced with drink coupons during the welcome reception. Kinda bummer bc we talked friends into this hotel specifically for the welcome reception and the 2 drinks, lays potato chips and broccoli/ranch really were a huge let down.

10

Jung Hye

5 Aug 2024

·

Stayed 1 night

What a great breakfast menu for Omelette!

10

Nicki

21 Aug 2024

·

Stayed 5 nights

Amazing! The breakfast was huge with so many great options. It is a great choice for fun in the sun with families or friends!!! This place knows how to treat its guests. I really enjoyed the nightly social hour in the bar, it was a great in between to relax from a busy day then head out to enjoy sights at night. Great food from both on site restauraunts with fabulous & friendly staff and GREAT DRINKS! The best Bees Knees I have had in long time, replaced my mimosas this trip!!

4

Sandra

5 May 2025

·

Stayed 5 nights

Room fine. Bed okay. Street parking can be a challenge. Weak cocktails and evening 'snacks' were not worth the elevator ride (and mostly gross). Breakfast marginally better with made to order omelet. Providing only a 2 ounce glass for juice/soda seems entirely lame. Will not stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $571	6 $368	7 $285
8 $299	9 $320	10 $253	11 $297	12 $315	13 $274	14 $249
15 $193	16 $224	17 $216	18 $195	19 $223	20 $257	21 $192
22 $192	23 $192	24 $192	25 $192	26 $192	27 $235	28 $219
29 $192	30 $192

Su	Mo	Tu	We	Th	Fr	Sa
		1 $216	2 $216	3 $216	4 $225	5 $261
6 $236	7 $248	8 $248	9 $246	10 $250	11 $339	12 $339
13 $339	14 $251	15 $251	16 $249	17 $291	18 $291	19 $250
20 $238	21 $289	22 $290	23 $291	24 $455	25 $551	26 $553
27 $456	28 $456	29 $456	30 $456	31 $553

Embassy Suites By Hilton Oahu Kapolei

Prices for Embassy Suites By Hilton Oahu Kapolei

Monthly average prices

About this property

Location

Room options

Premium Suite, Multiple Beds, Accessibleessible, Microwave (Hearing Accessible)

Studio Suite, Multiple Beds, Microwave

Premium Suite, 1 King Bed, Mobility Accessible, Microwithave (With Roll-In Showither)

Suite, Multiple Beds, Accessible, Balcony (With Roll-In Showither)

Premium Suite, 2 Queen Beds, Microwave

Suite, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave (3X3 Shower)

Studio, Multiple Beds, Accessibleessible, Microwithave (Mob Hearing Accessible with 3X3 Showither)

Premium Studio Suite, 1 King Bed, Microwave

Studio Suite, 1 King Bed with Sofa Bed, Hearing Accessible, Microwave

Suite, 1 King Bed with Sofa Bed, Hearing Accessible, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave

Suite, Multiple Beds, Hearing Accessible, Microwave

Studio, 1 King Bed Withith Sofa Bed, Accessibleessible, Microwithave (Mob Hearing Accessible with 3X3 Showither)

Studio Suite, Multiple Beds, Hearing Accessible, Microwave

Premium Suite, 1 King Bed, Microwave

Studio Suite, 1 King Bed with Sofa Bed, Microwave

Suite, Multiple Beds, Balcony

Suite, 1 King Bed with Sofa Bed, Balcony

Premium Studio Suite, 2 Queen Beds, Microwave

Suite, Multiple Beds, Mobility Accessible, Microwave (3X3 Shower)

Suite, Multiple Beds, Microwave

Guest reviews of Embassy Suites By Hilton Oahu Kapolei

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites By Hilton Oahu Kapolei

Prices for upcoming dates

Business details