Name: Quest Serviced Residences
Address: Grand Cenia Residences, Archbishop Reyes Avenue, Lahug, Cebu City, Philippines, Cebu City, Cebu, Philippines
Rating: 8.2

Guest reviews

8.2

Very good

Based on 891 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Quest Serviced Residences, guests praise the central location by Ayala Mall and friendly staff, while feedback on rooms and upkeep is mixed, noting spacious apartments but recurring maintenance issues, pests, street noise, and check-in hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Lindsay

Feb 21, 2026

·

Stayed 3 nights

Condition of the room was poor, not cleaned well. Appliances old. No towels upon arrival, had to ask staff for towels. Living room window could not be closed due to lack of handle to secure it, all road noise could be heard even being on the 23rd floor. Called maintenance at 9 pm after discovering the window was open. It took 1 hour and 20 minutes for them to fix. Hallway tiles were loose as you walked across them they shifted. Staff was great as the restaurant was.

8

Fe

Jan 22, 2026

·

Stayed 2 nights

It was very clean

10

Rabena

Nov 29, 2025

·

Stayed 1 night

Great deal. Check in was a bit confusing as it is not at the front desk, you need to go around the corner to the business centre to check in and out. Otherwise great space, super comfy bed and linen. Had to ask for more water, but they were quick to sort. Nice pool area, friendly staff.

10

Marie Chris

Nov 26, 2025

·

Stayed 2 nights

Yes, the room is spotless and the staff are courteous. Breakfast is amazing.

10

Bulet

Nov 7, 2025

·

Stayed 1 night

Excellent place close to Ayala center, well furnished and appointed apartments, staff is amongst the best we dealt with.

Grand Cenia Residences, Archbishop Reyes Avenue, Lahug, Cebu City, Philippines

Location

Located in Camputhaw neighborhood, Quest Serviced Residences is connected to a shopping center. Colon Street and Magellan's Cross are notable landmarks, and travelers looking to shop may want to visit SM Seaside City Cebu and Ayala Center. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:00

FAQs

Yes, complimentary parking is available on-site.

Yes, a cooked-to-order breakfast is available daily from 6 AM to 10 AM for a fee of approximately PHP 900 per person.

No pets are allowed, but service animals are exempt from fees and restrictions.

Check-in starts at 3:00 PM and ends at 6:00 PM. Check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Yes, airport shuttle services can be arranged for a surcharge. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

The property is located in the Camputhaw neighborhood, connected to a shopping center, with notable landmarks such as Colon Street and Magellan's Cross nearby.

Yes, there is an outdoor swimming pool available for guests to enjoy.

Children are allowed at the property. However, guests must contact the property in advance to confirm suitable accommodations for children, as some outdoor spaces may not be appropriate.

Guests must contact the property in advance to reserve cribs or infant beds. Extra-person charges may apply depending on property policy.

Quest Serviced Residences

Amenities

Property description