Name: Lotte The Residence
Address: 54 Lieu Giai, Ba Dinh, Hanoi, Cống Vị, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 9.28

Guest reviews

9.3

Superb

Based on 1,122 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, travellers praise Lotte The Residence for exceptionally friendly, helpful staff and spacious apartment-style rooms with kitchens, laundry, and sweeping city views, making it a comfortable base for longer stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Vanessa

Mar 24, 2026

·

Stayed 10 nights

Nice place

10

JIWEI

Dec 29, 2025

·

Stayed 3 nights

Cleanliness and very spacious rooms. In room amenities are relatively new and well maintained.

8

Ian

Dec 3, 2025

·

Stayed 2 nights

Great service staff all round. Rooms are clean and the location is great. I love that there’s a Starbucks next door.

10

Hyungsuk

Nov 30, 2025

·

Stayed 1 night

Good clean place to stay. Electric concents near bed were lacking. Other than that, everything was super.

10

Keun

Nov 30, 2025

·

Stayed 1 night

Good quality with reasonable prices

54 Lieu Giai, Ba Dinh, Hanoi, Cống Vị, Hanoi, Hanoi (and vicinity), Vietnam

Location

With a stay at Lotte The Residence in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This spa aparthotel is 3 mi (4.9 km) from Hoan Kiem Lake and 2.2 mi (3.6 km) from Train Street.

Embassy of the Republic of Korea(0.1 miles)

Lotte Center Hanoi(0.1 miles)

Australian Embassy(0.1 miles)

Thu Le Park(0.2 miles)

Embassy of Japan(0.2 miles)

Vincom Center Metropolis(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free valet parking is available onsite.

Full breakfasts are available daily from 6 AM to 10:00 AM for a fee of approximately VND 450,000 per person.

No pets are allowed at the property. Service animals are exempt from this policy.

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The property is located in Ba Dinh, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. It is approximately 3 miles from Hoan Kiem Lake and 2.9 miles from St. Joseph's Cathedral of Hanoi.

Yes, the property features an outdoor swimming pool, which is seasonal.

Children are welcome at the property. However, cribs (infant beds) are not available.

The property does not offer cribs or extra beds. Guests should inquire in advance for any specific needs.

Lotte The Residence

Amenities

Property description

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