Whitechapel Grand

Avoid this terrible accomodation. No reception, just a room up a very narrow staircase, access by numeric keypad. Mattress was TERRIBLE, broken tiles on Bathroom floor, razor sharp edges. Water leak in Bathroom from above. Furniture very poor condition. Television does not work Moved to neighbouring room----- Bedroom floor carpet was flooded Manager did not know where flooding came from, when I mentioned the mattress in neighbouring room he knew which bed immediately. Manager agreeed to refund the last night, but they do not answer when contacted. This is part of Vilenza hotel nearby, avoid

I read the reviews of others and saw mixed experiences. But decided to air on the side of the positive ones. I arrived and called the provider who was extremely helpful. From the outside it looks worrying. But will say once inside you'll have all you need. The facilities are great. Kitchen, eating area, sitting area, shower room and beds. All i will say is dont be put off.

great

So small. Didn’t look like pictures. We couldn’t pass each other to get from one side to the other. Smells like fast food restaurant below. Being close to everything was a good thing.

The room itself was ample in size for what we needed for one nights stay. However, there were a few issues that we had. 5 of the double plug sockets did not work which made getting ready and charging phones very inconvenient with 4 guests. We had to manage with the 2 double plugs intended for appliances during our stay which proved challenging. Once this issue was mentioned, a maintenance worker came up and said that if he can not fix it, he will come back tomorrow in which is no help to us. Asides from this, the concerning problem we had was the smell of gas. Upon entering the property we initially did not notice as windows were open. However, it reached a point in which the bathroom was so strong smelling of gas that we were holding our breath when entering - this is absolutely shocking and a health hazard and clearly something wasn’t right. The bathroom also had a lovely hole in the ceiling. Overall, we were not impressed with the stay.