Empire Inn Cypress

Liked convenience near major roadways and available parking. Was also inexpensive at this time, assumedly due to renovations, no breakfast, etc.

The only issue was it didn’t have an ironing board or iron in the room

Great place for the stay. Only complaint is bed is quite hard and ended up with a sore back and wash clothes were not provided.

The website for this property shows pictures of a breakfast being offered. However, it is closed. It appears it has been closed down for a long time. It is deceptive.

For the price, room and site were clean, but aged. Bed was comfortable; a/c worked fine. No TV or Internet.

Nice simple property. I thought breakfast was included, but the owners didn’t mention it. The owners I believe are a family and they were pleasant enough

This property is new and very good.

In the process of renovating which is needed.

Hotel has no amenities.

The hotel is located in a good area and not far away from the Houston Premium Outlets which was our primary reason for staying here. When we went to check in, we had to do so through a window as the reception area was under rennovation. It was around 104 degrees outside so this wasn't very pleasant and it seemed to take an age for our group to check in to our 3 rooms. We were already tired from our 5 hour drive from New Orleans so this was a little frustrating. Once in our rooms, we discovered a sticky substance on the bench (looked like a drink) and one of our other party had crumbs on their floor. Later that evening, when getting into bed we noted the bed sheets had stained blood on them. As it was 11.45pm at night we didn't call anyone at reception and slept on top of the bed. We mentioned this upon check-out the following morning and were told we should have called. In my opinion, the cleaner would have easily seen this when making the bed but has chosen not to do anything about it. The rooms are modern inside so this would be a great option if the cleaning is improved.

The room was clean and smelled fresh.

Kind of. House keeping lazy , used the same sheets that needed to be changed and obviously didnt. Walls dirty too.

Very clean and comfortable. Office person was friendly. Would stay again.

They signed me to the first room. I checked in and it was a women's hair in the bathroom. I called the front desk and they changed my room. The second room had Roches.

The odor in the room stood out but i had air freshner so it wssnt too bad

Staff was friendly and courteous, and the rooms were clean and neat. Overall, a great stay! Will stay again.

we only rented the room for the night but very good price, the room was nice and very clean.

Noisy neighbors. Stains on sheets and pillowcase. Holes on comforters. Bugs and dirty ac unit.

Room 212 smelled horribly of weed when I opened the door. No Smoke detector, obviously ripped out of the ceiling to prevent alarms from the smoking. Floor had hair all over, sink not clean of toothpaste, used makeup applicators on sink, 9 bars of soap and shampoo, long term stay room? phone not functional, filters on fan and AC unit were filthy. Desk clerk was nice, but I didn't bother with a request to switch rooms as apparently I got the last one and with Expedia, no chance of a refund. Bed sheets appeared clean, fridge and microwave clean and functional. Floors are not carpet, which I wish more hotels would go to for cleanliness. Outside had some questionable guests and activities going on. I had higher hopes for this relatively new hotel to the area that isn't in a bad location.

The hotel is located in a good area and not far away from the Houston Premium Outlets which was our primary reason for staying here. When we went to check in, we had to do so through a window as the reception area was under rennovation. It was around 104 degrees outside so this wasn't very pleasant and it seemed to take an age for our group to check in to our 3 rooms. We were already tired from our 5 hour drive from New Orleans so this was a little frustrating. Once in our rooms, we discovered a sticky substance on the bench (looked like a drink) and one of our other party had crumbs on their floor. Later that evening, when getting into bed we noted the bed sheets had stained blood on them. As it was 11.45pm at night we didn't call anyone at reception and slept on top of the bed. We mentioned this upon check-out the following morning and were told we should have called. In my opinion, the cleaner would have easily seen this when making the bed but has chosen not to do anything about it. The rooms are modern inside so this would be a great option if the cleaning is improved.

Good quiet

Great place for the stay. Only complaint is bed is quite hard and ended up with a sore back and wash clothes were not provided.

Good quiet

For the price, room and site were clean, but aged. Bed was comfortable; a/c worked fine. No TV or Internet.

Overall is ok. Wall seems thin, can here neighbor room snoring. The towel becomes yellow, should replace them.

The refrigerator was leaking

The hotel is older but nice. Very clean and the bed was comfortable. Unfortunately, the walls are very thin. The head of the bed was on the same wall as the room next door's TV. He didn't turn it off until almost 5 a.m. So, little sleep. Otherwise, I highly recommend it!

Clean room, a/c unit was very loud, entrance lights flickered and not all bedside plugs worked. They need a better shower curtain since it doesn't cover it the floor was soaking wet making the floor slippery.

Nicely decorated. Everything looks new. Very peaceful and quiet. Walked to Japonese food place nexted door. Will definitely visit ahai. When in Town to see family.

My stay was GREAT. The staff was helpful and allowed me to check in ahead of posted check in time. Room was spacious, clean and bright. Would 10/10 recommend to anyone looking for a convenient, budget friendly, no deposit, hotel stay.

Needed a hotel stay last minute. Was able to book thru the app. Arrived at midnight. They took care of me. Super friendly.

Arrived at location and was unable to check on because desk rep said there was no housekeeper on sight and turned me away. Kept the money after advising he would release funds back to my card. Called my bank to dispute and claim was denied due to the hotel saying it’s valid. I didn’t stay or get a room so why are you keeping my funds?

Staff was friendly and courteous, and the rooms were clean and neat. Overall, a great stay! Will stay again.

I was unable to check in to this property as the office was closed and dark when I arrived. I had no choice but to book another property at the last min.

I don’t appreciate being told no one will go into my room after I paid for another night before check out time and then when I got off work and went back to the hotel all of my daughters belongings were stolen. And I still have yet to receive any of our belongings back.

Great place very clean and office manager very professional and kind

Only reason for 4 stars is because there is always room for improvement. Staff greated me when i arrived. Transaction was smooth and painless and all around pretty quiet and comfy. Thank you for letting me stay in room 114

Very friendly and nice staff.

My stay was GREAT. The staff was helpful and allowed me to check in ahead of posted check in time. Room was spacious, clean and bright. Would 10/10 recommend to anyone looking for a convenient, budget friendly, no deposit, hotel stay.

I checked in with ease. The worker wss very nice.

Liked convenience near major roadways and available parking. Was also inexpensive at this time, assumedly due to renovations, no breakfast, etc.

By a gas station and Shipley's easy access to the freeway

Didn’t have a lot around the hotel but it’s up and coming give it a few more years and it will be 5 stars

It did not feel like a safe place.

when I got to the property somebody tried to sell me marijuana at the front . Once I got assigned a room, the room is filthy . bed wasnt made . towels on the floor. I had to get it changed. Once I got my room change that room is dirty. And I had to get it changed again and that last room was fine It could’ve been better but at least nobody has slept in it and it wasnt stuff everywhere.

Close to friends

We liked the location and the room was cleaner and better than expected. We do wish it was pet friendly.

Nicely decorated. Everything looks new. Very peaceful and quiet. Walked to Japonese food place nexted door. Will definitely visit ahai. When in Town to see family.

Room 212 smelled horribly of weed when I opened the door. No Smoke detector, obviously ripped out of the ceiling to prevent alarms from the smoking. Floor had hair all over, sink not clean of toothpaste, used makeup applicators on sink, 9 bars of soap and shampoo, long term stay room? phone not functional, filters on fan and AC unit were filthy. Desk clerk was nice, but I didn't bother with a request to switch rooms as apparently I got the last one and with Expedia, no chance of a refund. Bed sheets appeared clean, fridge and microwave clean and functional. Floors are not carpet, which I wish more hotels would go to for cleanliness. Outside had some questionable guests and activities going on. I had higher hopes for this relatively new hotel to the area that isn't in a bad location.

The hotel is located in a good area and not far away from the Houston Premium Outlets which was our primary reason for staying here. When we went to check in, we had to do so through a window as the reception area was under rennovation. It was around 104 degrees outside so this wasn't very pleasant and it seemed to take an age for our group to check in to our 3 rooms. We were already tired from our 5 hour drive from New Orleans so this was a little frustrating. Once in our rooms, we discovered a sticky substance on the bench (looked like a drink) and one of our other party had crumbs on their floor. Later that evening, when getting into bed we noted the bed sheets had stained blood on them. As it was 11.45pm at night we didn't call anyone at reception and slept on top of the bed. We mentioned this upon check-out the following morning and were told we should have called. In my opinion, the cleaner would have easily seen this when making the bed but has chosen not to do anything about it. The rooms are modern inside so this would be a great option if the cleaning is improved.

Liked convenience near major roadways and available parking. Was also inexpensive at this time, assumedly due to renovations, no breakfast, etc.

By a gas station and Shipley's easy access to the freeway

The website for this property shows pictures of a breakfast being offered. However, it is closed. It appears it has been closed down for a long time. It is deceptive.

Nice simple property. I thought breakfast was included, but the owners didn’t mention it. The owners I believe are a family and they were pleasant enough

Nicely decorated. Everything looks new. Very peaceful and quiet. Walked to Japonese food place nexted door. Will definitely visit ahai. When in Town to see family.