Name: ibis London Canning Town
Address: 8 Silvertown Way, Canning Town South, London, England, United Kingdom, London, Greater London, GB
Price range: US$114–US$390 per night
Rating: 8.95

What guests think

Travellers describe ibis London Canning Town as a modern, budget‑friendly base with exceptionally convenient transport links opposite Canning Town station, generally friendly staff, and compact but comfortable rooms, especially handy for events at the O2 and Excel.

Many highlight very clean rooms and a lively bar area; some note firm mattresses and occasional plumbing or air conditioning noise. Breakfast is widely appreciated, though several reviews report hot items served cold, crowding at peak times, and a limited evening menu. Parking guidance is inconsistent with no on-site option, and nearby car parks can be confusing. Expect a straightforward, well-located stay focused on convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively bar and lounge areas create a pleasant social space. Several guests report no on-site parking and confusing guidance to nearby car parks.

Related guest reviews

10

Louise

28 Jul 2025

·

Stayed 2 nights

Great hotel close to excel centre. Very clean, friendly staff, bar and cafe were great too!

8

Miles

20 Jan 2025

·

Stayed 1 night

I have a problem with My Parking in Morrison basement. Neither the hotel staff or the Morrisons staff could help. I strongly suggest anyone who need parking during your stay, prebook and prepay the parking by “Pay by Phone”.

10

Michael

5 Feb 2023

·

Stayed 1 night

the hotel is next to the Tube, the cafe, bar/restaurant on the ground floor is vibrant. Standard of rooms are clean and good quality for money. Staff very helpful, friendly. food offer could be better as prime location - maybe a tapas offer with snack or sharer menus. simply good location to waterloo and DLR - in the heart of Canning town. Modern and vibrant / trendy offer. good value.

10

James

23 Jun 2024

·

Stayed 1 night

Nice new hotel, clean, great bar/food, lovely room

10

Paul

23 Feb 2025

·

Stayed 1 night

Our stay at the Ibis, Canning Town was really great. The staff were so friendly and went out of there way to make sure we wete ok. The bar was a great place to chill out in the evening as well. The locatikn was so good for the O2 will definately go back.

8

Andrea

23 May 2025

·

Stayed 1 night

Great location for going to O2 arena Lovely rooms, nice bathroom Nice interaction with staff we saw. Down point is the parking - this is a nightmare - full of conflicting information that results in parking elsewhere for double! Thanks to Curtis for his help and attempts at resolutions.

10

Paul

5 Oct 2024

·

Stayed 1 night

Super friendly staff and a nice bar

8

Steve

21 May 2025

·

Stayed 1 night

Great hotel for O2. Good location, comfortable and clean room. Nice breakfast. Parking was very challenging - the hotel originally recommended Morissons @£15 overnight, but their carpark operator currently does not allow overnight payment. After contacting the hotel again, they then recommended the nearby Holiday Inn, which we used, @£30 overnight.

6

Gemma

19 Aug 2024

·

Stayed 1 night

Inaccessible for disabled people past close time of reception as you have to park in a Morrisons car park underground but you have to wait 20 minutes for security to open the gate, you have to literally leave your car outside front door, run up pray somebodies inside and answering, they call security who send you to Morrisons, as said you then have to wait for security, you get down to the car park, there are lifts which you can use but then you are locked inside the car park! Tried ringing no answer from hotel, was so scared. Not a nice place if you got accessibility issues.

10

Lee

11 Jun 2024

·

Stayed 1 night

Great location, nice relaxed feel to the bar area, great staff. Rooms modern and clean.

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Cleanliness

Reviews consistently praise very clean rooms and public areas. A few mention odours, stained carpets or bathrooms, or an unprepared room that was quickly reassigned.

Related guest reviews

8

Rachel

15 Jun 2025

·

Stayed 1 night

We went to our allocated room and found it hadn't been cleaned/prepared - I spoke to Reception who apologized and sorted another room for us immediately. The room and breakfast were good. We also liked the area and convenience of the Tube Station so close by.

10

Erich

11 Aug 2025

·

Stayed 6 nights

Very clean, convenient to the underground to get around London!

6

Fiona

28 Oct 2025

·

Stayed 3 nights

Bed so comfy, room quiet as resquested but there was a dreadful smell in the room, we had to leave the window open all day to freshen it up, smelt like a wet dog! Also carpet wasn’t very clean lots of bits and crumbs from precious guests. Breakfast good variety but hot items cold and dry. Plenty of helpful staff around downstairs. Bar area very busy and noisy to relax in during evening so took our drink up stairs.

10

Tracey

1 Nov 2025

·

Stayed 1 night

Lovely immaculate room. Very pleasant stay

10

David

9 Jun 2024

·

Stayed 2 nights

Very clean hotel, we booked for location to O2 arena but would use again

10

Paul

27 Sept 2025

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Stayed 3 nights

The room was clean and I had great views of the London skyline. Staff were friendly. Bed was comfortable. A nice hotel, would definitely stay again, it’s right next to tube station so easy to get to central London. I drove down and managed to park easily in the Morrisons car park.

10

Ruth

7 Jul 2024

·

Stayed 1 night

Hotel had everything we needed, was close to the station so easy access to other places. Sraff were friendly, rooms were comfy and clean, also no noise from outdoors xould be heard indoors Breakfast was lovely.

10

Susan

9 Jul 2024

·

Stayed 1 night

We had a fantastic one night stay, staff were helpful, friendly and very professional and welcoming. Our room was lovely, modern, comfortable and spotlessly clean with everything we needed. Great location too !

10

Fredrik

9 Feb 2025

·

Stayed 2 nights

Clean, comfortable room equipped with everything I needed. I brought earplugs that I didn't use because it wasn't noisy at all. Friendly but professional staff. Great public transport connections, grocery store nearby.

6

Farit

22 Jun 2024

·

Stayed 1 night

The room smelled like cigarettes, everywhere. Bed, bathroom, I find it hard to believe they didn't notice it.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, compact and well soundproofed, with comfortable beds and some higher-floor views of the O2 or skyline. Some guests report firm mattresses, weak or finicky air conditioning or showers, occasional plumbing noise, and the absence of a fridge or safe.

Related guest reviews

8

Richard

31 May 2025

·

Stayed 1 night

Opposite Canning Town station, so very convenient especially for events at the O2 Arena. Reception and the cafe are in the same place, modern looks, clean, quiet, and bar/cafe staff are attentive. No issues at check-in and check-out. The room was the right size, but check the Aircon as mine was set to 24c. Comfortable bed, pillows a bit too soft. No safe or fridge/mini bar, but tea & coffee with a kettle. Nice bathroom with shower, but not very powerful. Standard liquid soap/body wash, and shampoo (nothing fancy). Good selection of all the usual offerings for buffet breakfast; cooked food, breads, pastries, cereal, juice, coffee. I would stay here again.

10

Johanna

28 Jun 2025

·

Stayed 1 night

Really great hotel with good location. Asked for a quiet room and got one. Reception staff were so friendly and helpful.

8

David

14 Oct 2025

·

Stayed 4 nights

Room small but adequate. Bed not particularly comfortable. The best thing about this hotel is its situation, across the road from the Underground station.

8

Hannah

24 Jun 2024

·

Stayed 3 nights

We had a nice stay here - the staff were all great. We were up high so had a view of the river. Loved the air con - much needed in the heat - but it was a bit noisy. The sound proofed external was great to block out the street noise overnight but the noise inside the hotel was a bit of a pain - the doors for other rooms being closed was very loud. The window opened a little which was great for some ventilation. Bed was very comfortable and there were some toiletries and tea/coffee bits provided but they weren’t enough to last and we did run out. WiFi was good, Tv was great and we could stream our phones via chromecast which was great for winding down at night and not stuck with just the usual freeview channels. Just over the road from Canning tube station which was great for travel. Bar area looked fab but was quite small and the menu options for food were very limited. Glad I didn’t pay for the cooked breakfast at £15 each after seeing what was on offer - limited choice for veggies. Overall a decent stay and the room was basic but was a great base for where we wanted to travel to.

10

Paul

27 Sept 2025

·

Stayed 3 nights

The room was clean and I had great views of the London skyline. Staff were friendly. Bed was comfortable. A nice hotel, would definitely stay again, it’s right next to tube station so easy to get to central London. I drove down and managed to park easily in the Morrisons car park.

10

Susan

7 Sept 2025

·

Stayed 4 nights

Staff was great -- always available and friendly. Someone must have trained them to say "yes," because they always did. Rooms aren't big but designed really well and efficiently.

8

Sameerah

3 Nov 2023

·

Stayed 1 night

Staff really friendly and helpful. Room was clean and spacious. Only couple of things that were not great: shower was weak and did not get anywhere near hot, mattress was really firm, and the hairdryer was really poor. One of those leisure centre hair dryers

10

Neil

4 Jun 2024

·

Stayed 1 night

Really quiet (5th floor), super comfy bed and great shower. Spotlessly clean and WiFi worked fine

8

Hannah

24 Jun 2024

·

Stayed 3 nights

We had a nice stay here - the staff were all great. We were up high so had a view of the river. Loved the air con - much needed in the heat - but it was a bit noisy. The sound proofed external was great to block out the street noise overnight but the noise inside the hotel was a bit of a pain - the doors for other rooms being closed was very loud. The window opened a little which was great for some ventilation. Bed was very comfortable and there were some toiletries and tea/coffee bits provided but they weren’t enough to last and we did run out. WiFi was good, Tv was great and we could stream our phones via chromecast which was great for winding down at night and not stuck with just the usual freeview channels. Just over the road from Canning tube station which was great for travel. Bar area looked fab but was quite small and the menu options for food were very limited. Glad I didn’t pay for the cooked breakfast after seeing what was on offer - limited choice for veggies. Overall a decent stay and the room was basic but was a great base for where we wanted to travel to.

10

Katherine

20 Mar 2024

·

Stayed 1 night

Perfect location for seeing a gig at the O2. Tube is directly outside and only one stop from the venue. Because you're going out of London on the way home, you go in the opposite direction to where everyone else was going, so it was perfect! The room itself was compact but had everything we needed, with a view of the O2/river too. It was very quiet and bed was comfy so had a good night sleep. Breakfast was also great in the morning. Would definitely go back again and recommend to friends!

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Service

Staff are widely described as friendly, helpful and efficient, with smooth check-in and thoughtful touches such as early check-in or special requests. Occasional complaints cite slow or unfriendly interactions and invoice or security missteps.

Related guest reviews

10

Christopher

26 Feb 2024

·

Stayed 2 nights

Great staff - polite and extremely helpful. Great housekeeping staff.

10

Matthias

22 Jun 2025

·

Stayed 4 nights

Raf and the Manager of the hotel (Thaubald) have been exceptional. We had a great time at the hotel and would stay again.

4

Sue

20 Jul 2025

·

Stayed 5 nights

Unique way staff don’t talk! Friendliest were chamber staff. 2 ok reception the rest rude and food bar service not friendly.

10

Susan

7 Sept 2025

·

Stayed 4 nights

Staff was great -- always available and friendly. Someone must have trained them to say "yes," because they always did. Rooms aren't big but designed really well and efficiently.

2

Tilda

12 Jul 2024

·

Stayed 6 nights

The staff were not friendly they refused to give me a receipt and told that because I booked it through a third party I have to contact them to get my receipt. They will make up beds daily but will not leave clean towels or even give wash towels. My husband ordered breakfast and asked for well done eggs and they gave him upside down eggs which are raw eggs and with his medical condition everything he eats has to be fully cooked. I noticed it when he came back to the room. Even the manager was rude to one of my friends and told one of the staff members to never apologize to a guest. We were shocked for a manager to say that. He has no sense of customer service or customer satisfaction. Thanks

6

Farah

11 Dec 2023

·

Stayed 1 night

We checked in at almost 10pm, on arrival I was stopped by security and said what are you doing when I went to use the lift. My friend was in crutches and I said I'm using the lift because my friend is on crutches! It was quite bizarre. Then he calmed down but surely if you see someone struggling then that's why the disabled lift is be used. Ibis downstairs is really cute, cosy and done nicely. It has candles on in the evening it's really lovely. At the check in desk I was told I needed to pay for my room. I said I've paid already, he said let me check. Embarrassingly the man serving me colleague who was stood next to him shook his head and said no it's paid. Again embarrassingly for the man serving me said oh I think my colleague knows more than I do. I asked if a complimentary late check out was available, he said we charge £10 every hour you take. So I confirmed back so there are no complimentary check outs. He was completely befuddled. Check in should have been simple I paid in advance so I get a room key. Then simply saying no we don't offer a complimentary late check outs. On this occasion given the circumstances of a broken foot and my friend literally limping with a huge boot brace we should have been given a complimentary late check out because everything simply takes so much longer. At 10am we had two knocks at the door and the cleaner proceeded to open the door. When she saw the room was occupied she said sorry and left. I was so shocked. Then at 11am the same.

10

Melanie

12 Oct 2023

·

Stayed 1 night

Another great stay at the ibis, canning town. All staff were helpful and curteous, especially Tahir who kindly offered us a glass of water after our long journey with our coffees whilst we were waiting to check in and also Curtis on reception, who cheerfully greeted us with a big smile and some happy banter.

10

Natasha

23 Aug 2025

·

Stayed 1 night

Literally over the road from the tube station. Alot of places to easy near by. Staff are friendly and go out of their way to help. Stayed here twice this year and both visits have been excellent.

8

Ellie

27 Mar 2023

·

Stayed 1 night

Curtis at reception was super friendly and made check in really easy and welcoming.

10

Lesley

19 Nov 2025

·

Stayed 1 night

Staff very helpful and let me check in early

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Location

Directly opposite Canning Town tube and DLR, making it ideal for the O2, ExCeL, Stratford and trips into central London; many felt the area convenient and safe. Nearby shops and cafes add to the ease of stays.

Related guest reviews

10

Andrew

1 May 2024

·

Stayed 1 night

Very well located for easy commute to and from the O2, one stop. Will definitely use again.

10

Malcolm

26 Jun 2025

·

Stayed 4 nights

Pedestrian crossing from Canning Town tube station and DLR (Dockland light railway) Value for money hotel with easy access to London attractions

10

Mrs Bridget A

20 May 2025

·

Stayed 1 night

The hotel was perfectly located for our visit to a concert at the O2 arena. Just 1 stop on the Jubilee Line and directly opposite the exit to the underground station. Ground floor bar/restaurant also served as the reception. Rooms and bathrooms were fresh, modern, clean and very quiet. I did not hear anyone in the adjacent rooms or corridors. Breakfast was good. I would definately recommend and stay again.

8

Colin

7 Jun 2025

·

Stayed 1 night

Staff were excellent and the location is brilliant being opposite the tube station making it easy for travel.

10

Erich

11 Aug 2025

·

Stayed 6 nights

Very clean, convenient to the underground to get around London!

8

Hannah

13 Jul 2025

·

Stayed 3 nights

Great stay at Ibis Canning Town. Perfect location with tube station across the road, lots of shops, coffee shops and grocery stores very close by. Hotel was clean, comfortable beds and great shower.

10

MR

21 Jun 2024

·

Stayed 1 night

The hotel is convenient for the tube station. Check in was smooth and straight forward. Room was comfortable, clean and quiet. Breakfast was very good. We will definitely stay again.

10

Esra

13 Oct 2025

·

Stayed 3 nights

clean hotel quiet room and great location just acroos from Canning Town station

10

Joanne

18 May 2025

·

Stayed 1 night

Excellent location. Opposite tube station. One stop away from O2. Very friendly efficient service from hotel staff. Lovely atmosphere and decor in restaurant and we chose to have lunch there on both days of our overnight stay. Fantastic breakfast, hot and cold buffet and choice of coffees and teas. Room was very good had everything required. Bed was very comfortable and a good size. Would stay again!

10

NEIL

23 Mar 2024

·

Stayed 1 night

Great location for the O2

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often rated good to fantastic with solid variety and value. However, several reviews note hot items served cold, crowding or messy stations at peak times, limited vegetarian options, and a small evening menu with occasional slow bar service.

Related guest reviews

8

Susan

24 Jun 2024

·

Stayed 2 nights

Overall my stay was very good. Took 3 attempts at asking for an iron before I eventually got one nearly 3 hours later. Not a great choice on menu unless you want burgers, pizzas or super salads but plenty of choice close by to eat Room was lovely and very quiet - will stay again if in area

8

Michelle

28 Mar 2025

·

Stayed 1 night

Great location for the O2 and the tube. Rooms were small but adequate for what we needed. We were out most of the time anyway. Staff were helpful. Breakfast could be improved. Bacon was cold, eggs had a funny taste and the latte was awful.

6

Miss Sophie

25 Oct 2025

·

Stayed 1 night

Room was clean and fit for purpose. My issues lie with breakfast. Was overcrowded, especially where the food was served and the area of the food was filthy (empty glasses and cups around the hot food). Also hot food was cold, as if sat for ages with no way of keeping the area clean.

6

Fiona

28 Oct 2025

·

Stayed 3 nights

Bed so comfy, room quiet as resquested but there was a dreadful smell in the room, we had to leave the window open all day to freshen it up, smelt like a wet dog! Also carpet wasn’t very clean lots of bits and crumbs from precious guests. Breakfast good variety but hot items cold and dry. Plenty of helpful staff around downstairs. Bar area very busy and noisy to relax in during evening so took our drink up stairs.

10

Zoe

27 Jun 2025

·

Stayed 1 night

Excellent stay, lovely vibe. Great bar, food and excellent breakfast.

8

caroline

16 Jun 2024

·

Stayed 1 night

a lovely clean room. had breakfast. a good selection but the hot options were cold

10

Joanne

18 May 2025

·

Stayed 1 night

Excellent location. Opposite tube station. One stop away from O2. Very friendly efficient service from hotel staff. Lovely atmosphere and decor in restaurant and we chose to have lunch there on both days of our overnight stay. Fantastic breakfast, hot and cold buffet and choice of coffees and teas. Room was very good had everything required. Bed was very comfortable and a good size. Would stay again!

6

Martin

11 Jun 2024

·

Stayed 2 nights

check in was good and breakfast was good. food and drink staff was poor and food avaible was poor.

8

MICHAEL

13 Jul 2023

·

Stayed 3 nights

Nice atmosphere, pleasant staff, rooms clean, breakfast was nice. Not much choice on menu for lunch, dinner.

10

Gareth

26 May 2025

·

Stayed 1 night

Clean rooms. Comfy bed. Quiet enough for being directly across from a station in central London. Breakfast was great. Staff couldn't have been friendlier. Was attending Comic-Con in costume. Left our bags to collect after the event even after we had checked out. We were even given a towel to assist with changing once we returned. Definitely using again.

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Month	Average price
January	US$122
February	US$120
March	US$183
April	US$148
May	US$162
June	US$198
July	US$206
August	US$137
September	US$209
October	US$171
November	US$180
December	US$172

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $275
6 $121	7 $126	8 $246	9 $307	10 $259	11 $342	12 $337
13 $280	14 $285	15 $243	16 $224	17 $134	18 $201	19 $184
20 $114	21 $217	22	23	24 $216	25 $164	26 $216
27 $121	28 $121	29 $252	30 $147

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $136	3 $219
4 $120	5 $276	6	7 $354	8 $164	9 $142	10 $195
11 $132	12 $143	13 $282	14 $298	15 $132	16 $147	17 $196
18 $134	19 $132	20 $122	21 $132	22 $147	23 $230	24 $390
25 $138	26 $139	27 $128	28 $125	29 $127	30 $128	31 $199

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Monthly average prices

About this property

Location

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What guests think

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