Hilton Grand Vacations Club Ocean Tower Waikoloa Village
From
US$261
/ night
Select dates to see prices and availability
From
US$261
/ night
About this property
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a waterslide, and a fitness center. This resort also features complimentary wireless int...
Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a waterslide, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Dining
Grab a bite at Kamuela Provision Co., one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:00 AM to noon for a fee.
Rooms
Stay in one of 514 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Location
When you stay at Hilton Grand Vacations Club Ocean Tower Waikoloa Village in Waikoloa, you'll be by the ocean, within a 15-minute drive of Mauna Lani Beach and Mauna Lani Resort Golf Course. This spa resort is 9.3 mi (15 km) from Hāpuna Beach State Recreation Area and 10.3 mi (16.5 km) from Mauna Kea Beach.
What's nearby
Waikoloa Beach Golf Course(0.1 Miles)
Waikoloa Kings' Course(0.4 Miles)
Anaehoomalu Beach(0.5 Miles)
Kings Shops(0.7 Miles)
Genesis Gallery(0.9 Miles)
Queens' Marketplace(0.9 Miles)
Waikoloa Petroglyph Preserve(1.1 Miles)
Waikoloa Kings Golf Course(1.5 Miles)
Mauna Lani Beach(2.3 Miles)
Francis H.I'i Brown South Golf Course(2.3 Miles)
Mauna Lani Historic Park(2.8 Miles)
Great 4-D Movie Ride(2.9 Miles)
Francis H.I'i Brown North Golf Course(2.9 Miles)
Mauna Lani Resort Golf Course(3 Miles)
Puakō Petroglyph Park(6 Miles)
Kamuela, HI (MUE-Waimea-Kohala)(23.3 Miles)
Kona Intl. Airport (KOA)(19.6 Miles)
Laundry service
Elevator/Lift
Multilingual staff
Safe-deposit box
Billiards
Fishing
Location
69-425 Waikoloa Beach Drive, Waikoloa, Hawaii, United States of America
Waikoloa Beach Golf Course (0.1 Miles)
Waikoloa Kings' Course (0.4 Miles)
Anaehoomalu Beach (0.5 Miles)
Kings Shops (0.7 Miles)
Genesis Gallery (0.9 Miles)
Queens' Marketplace (0.9 Miles)
Guest reviews of Hilton Grand Vacations Club Ocean Tower Waikoloa Village
7.3
Good
Based on 1,351 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hilton Grand Vacations Club Ocean Tower Waikoloa Village, guests praise the spectacular oceanfront setting, lagoon and pools, but frequently report long walks, slow or unreliable trams/boats, and pricey extras like parking, resort fees and on‑site dining.
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What guests think
At Hilton Grand Vacations Club Ocean Tower Waikoloa Village, guests praise the spectacular oceanfront setting, lagoon and pools, but frequently report long walks, slow or unreliable trams/boats, and pricey extras like parking, resort fees and on‑site dining.
Rooms range from remodeled and spacious with great views to dated units with musty odors, maintenance issues, and occasional pests; housekeeping frequency and communication vary. Service feedback is mixed, with many kind, helpful staff noted alongside slow check‑in, timeshare pressure, and inconsistent responsiveness. Expect a beautiful, activity‑rich resort stay, but plan for walking and higher costs.
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AI-generated summary based on recent guest reviews
Facilities
Expansive grounds with multiple pools, waterslides and a saltwater lagoon are highlights. However, the tram is slow or unreliable, boats are often down, hot tubs are limited or far from Ocean Tower, and parking is expensive and distant.
Related guest reviews
4
Janice
10 Oct 2024
·
Stayed 8 nights
The hotel has several buildings, but the only parking is near the main entrance. In order to get from the Ocean Tower the building farthest away is by tram or boat - which run every 20-25 minutes with no prescribed schedule. You can’t plan and if you miss it - you have a long wait. We felt like prisoners.
The hotel has several buildings, but the only parking is near the main entrance. In order to get from the Ocean Tower the building farthest away is by tram or boat - which run every 20-25 minutes with no prescribed schedule. You can’t plan and if you miss it - you have a long wait. We felt like prisoners.
8
Mark
28 Oct 2024
·
Stayed 5 nights
Gorgeous property with stunning views. Tram was not working a lot of the time and the half mile walk to the lobby was a bit much at times. Boats we’re only going one day out of the six days we were there. Would love to see a few more options for dinner. Overall beautiful hotel with stunning landscape
Gorgeous property with stunning views. Tram was not working a lot of the time and the half mile walk to the lobby was a bit much at times. Boats we’re only going one day out of the six days we were there. Would love to see a few more options for dinner. Overall beautiful hotel with stunning landscape
8
Brian
1 Jul 2025
·
Stayed 6 nights
Absolutely beautiful property. The lagoon pool alone was worth it. Sea turtles in the 'pool'? Yes please! Keep in mind, parking is $48 a day, which wasn't obvious.
Absolutely beautiful property. The lagoon pool alone was worth it. Sea turtles in the 'pool'? Yes please! Keep in mind, parking is $48 a day, which wasn't obvious.
8
Rachel
28 Jul 2025
·
Stayed 7 nights
Resort is beautiful and has so many great amenities to enjoy. The downside is the location of the parking lot. You either have to walk a pioneer’s journey to your car, or take the slowest tram known to mankind that is barely faster than walking.
Resort is beautiful and has so many great amenities to enjoy. The downside is the location of the parking lot. You either have to walk a pioneer’s journey to your car, or take the slowest tram known to mankind that is barely faster than walking.
10
Richard
17 Aug 2025
·
Stayed 7 nights
Location was wonderful. Area transportation would be Much better if the Tram schedule was 15 minutes instead of 30 minutes.
Location was wonderful. Area transportation would be Much better if the Tram schedule was 15 minutes instead of 30 minutes.
10
Kimberly
23 Feb 2025
·
Stayed 1 night
Wonderful facilities! Tram is really slow and phone doesn't work.
Wonderful facilities! Tram is really slow and phone doesn't work.
6
Amy
18 Feb 2025
·
Stayed 2 nights
The main pool was closed for two days for a private event. We booked this hotel for two nights in order to use the pool. They did not notify us at checkin that some of the resort amenities would be closed two of the three days. We still had to pay the entire resort fee without getting to use half of he resort.
The main pool was closed for two days for a private event. We booked this hotel for two nights in order to use the pool. They did not notify us at checkin that some of the resort amenities would be closed two of the three days. We still had to pay the entire resort fee without getting to use half of he resort.
6
Steven
17 Aug 2025
·
Stayed 8 nights
The resort is huge and the ocean tower is on the far end. Its about a 20 min walk from entrance to the ocean tower or you have to wait for the tram that runs every 20 min. The resort is beautiful but there is no beach so if you want to go to any of the local beaches or out to eat off resort its 20-30 min in and out...bring your walking shoes.
The resort is huge and the ocean tower is on the far end. Its about a 20 min walk from entrance to the ocean tower or you have to wait for the tram that runs every 20 min. The resort is beautiful but there is no beach so if you want to go to any of the local beaches or out to eat off resort its 20-30 min in and out...bring your walking shoes.
8
Thomas Winston
6 Jun 2025
·
Stayed 7 nights
Property is beautiful. Parking is expensive and tram at hotel is very inconsistent in how often it runs. Not very many selections for breakfast at resort.
Property is beautiful. Parking is expensive and tram at hotel is very inconsistent in how often it runs. Not very many selections for breakfast at resort.
6
Robyn
8 Apr 2025
·
Stayed 2 nights
It is a beautiful resort but unfortunately its expanse and lack of onsite parking, ridiculously slow monorail service, and boat service not operational made it completely inconvenient. Lugging 2 large suitcases, and a bicycle box to the furthest hotel on the property took 20 minutes and we are athletes competing in Lavaman. I felt sorry for families and seniors. The boat canal was clogged with algae and we were told they didn’t hire boat drivers . The monorail is so slow and doesn’t run early or late so it’s not convenient at all. Put a parking lot in behind Ocean Towers. Have electric golf carts available for transporting luggage.
It is a beautiful resort but unfortunately its expanse and lack of onsite parking, ridiculously slow monorail service, and boat service not operational made it completely inconvenient. Lugging 2 large suitcases, and a bicycle box to the furthest hotel on the property took 20 minutes and we are athletes competing in Lavaman. I felt sorry for families and seniors. The boat canal was clogged with algae and we were told they didn’t hire boat drivers . The monorail is so slow and doesn’t run early or late so it’s not convenient at all. Put a parking lot in behind Ocean Towers. Have electric golf carts available for transporting luggage.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: some rooms are very clean, while others have musty odors, worn finishes, or pests like roaches and ants. Housekeeping frequency and follow‑through are inconsistent.
Related guest reviews
2
Souha
2 Aug 2025
·
Stayed 2 nights
First night I stayed in room 5095 and it was absolutely disgusting. The smell of mold was so overpowering I had to stay sitting outside on the balcony.
First night I stayed in room 5095 and it was absolutely disgusting. The smell of mold was so overpowering I had to stay sitting outside on the balcony.
8
Abundio Galves
7 Jan 2025
·
Stayed 3 nights
Located right on the shore. Grounds are well kept. Staff friendly and helpful. Room had a carpet that needs cleaning. The sink in the bathroom would drain very slow. The one thing that really bothered me was the I found roaches in the room. Yuck...
Located right on the shore. Grounds are well kept. Staff friendly and helpful. Room had a carpet that needs cleaning. The sink in the bathroom would drain very slow. The one thing that really bothered me was the I found roaches in the room. Yuck...
10
Tasha
23 Nov 2025
·
Stayed 1 night
Clean
Clean
4
Alanah
21 Dec 2024
·
Stayed 1 night
I had cockroaches crawling all over me at night time. I don’t sleep well at all.
I had cockroaches crawling all over me at night time. I don’t sleep well at all.
2
Miryung
7 Jun 2023
·
Stayed 3 nights
If you don’t mind having cockroaches around in your room, then this is the place to be. I stayed here for 3 nights and we saw 5 roaches crawling around including 2 in our room. When I finally found a dead one in my room, I immediately called guest service for help, the lady that picked up the phone made it seem like I was making a big deal out of it. And about 1 hr later, a cleaner shows up at my door, with an angry, disgusted look in her face, with a broom stick in her hand. Without any words she just swept the dead roach out and left it in the hall way, right in front of my door. My worst hotel experience ever. This hotel has a really nice view, right by the beach, and that probably is the only good thing about it. Staffs are not friendly, and overall the facilities are very dirty. This is a 4 star hotel, but it felt like 2 star(just for the location and the view). Never going back here!
If you don’t mind having cockroaches around in your room, then this is the place to be. I stayed here for 3 nights and we saw 5 roaches crawling around including 2 in our room. When I finally found a dead one in my room, I immediately called guest service for help, the lady that picked up the phone made it seem like I was making a big deal out of it. And about 1 hr later, a cleaner shows up at my door, with an angry, disgusted look in her face, with a broom stick in her hand. Without any words she just swept the dead roach out and left it in the hall way, right in front of my door. My worst hotel experience ever. This hotel has a really nice view, right by the beach, and that probably is the only good thing about it. Staffs are not friendly, and overall the facilities are very dirty. This is a 4 star hotel, but it felt like 2 star(just for the location and the view). Never going back here!
10
Jeanie
15 Oct 2025
·
Stayed 1 night
Room was extremely clean and inviting. Even though it had only a partial view of the ocean, the view of the pool and grounds were beautiful.
Room was extremely clean and inviting. Even though it had only a partial view of the ocean, the view of the pool and grounds were beautiful.
6
Carol
25 Feb 2025
·
Stayed 4 nights
Nice property layout, but limited services, especially dining options on the resort, and not close options off-property. We reserved an ocean-view room, and we didn’t get one. They could not find us another ocean view room. The room had roaches, and we had to ask them to treat them twice in 4 days there.
Nice property layout, but limited services, especially dining options on the resort, and not close options off-property. We reserved an ocean-view room, and we didn’t get one. They could not find us another ocean view room. The room had roaches, and we had to ask them to treat them twice in 4 days there.
6
Maria
11 Aug 2025
·
Stayed 7 nights
The grounds were wonderful, but the room was terrible and subpar — it was beyond outdated, old furniture, tiny full beds, ripped carpet, dirty vents, ants crawling in the bathroom, and has and over powering musty smell. Half of the hotel is updated, of course we would have an older room. Spoke to the hotel on the second day to see if we could move rooms but did not get a call back. Would come back only to an updated room.
The grounds were wonderful, but the room was terrible and subpar — it was beyond outdated, old furniture, tiny full beds, ripped carpet, dirty vents, ants crawling in the bathroom, and has and over powering musty smell. Half of the hotel is updated, of course we would have an older room. Spoke to the hotel on the second day to see if we could move rooms but did not get a call back. Would come back only to an updated room.
6
Andre
5 Aug 2024
·
Stayed 7 nights
I had to kill a cockroach in my room at ocean tower then found an old marshmallow under the bed which probably attracted the insect. they cleaned the room after complain though.
I had to kill a cockroach in my room at ocean tower then found an old marshmallow under the bed which probably attracted the insect. they cleaned the room after complain though.
10
Pam
1 Aug 2025
·
Stayed 2 nights
This hotel is very clean and nice. Staff is friendly.
This hotel is very clean and nice. Staff is friendly.
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary widely: some are newly renovated, spacious and comfortable with ocean views and kitchenettes, while many others feel dated with worn decor, older beds, and small or awkward bathrooms. Guests also note evening bird noise and occasional maintenance quirks.
Related guest reviews
8
brett
10 Jul 2024
·
Stayed 4 nights
We were in one of the newly renovated ocean tower rooms. It was quite nice. In comparison the rest of the resort was dated in need of paint and renovation. Was nice stay but ridiculously overpriced restaurants.
We were in one of the newly renovated ocean tower rooms. It was quite nice. In comparison the rest of the resort was dated in need of paint and renovation. Was nice stay but ridiculously overpriced restaurants.
10
Marty
25 Jun 2024
·
Stayed 4 nights
Our time as great. We had a remodeled room. Even through there was construction, we didn't here anything. I read a lot of reviews and about bad parking. We never had a problem. There as only a $6 difference between self park and valet. Valet was great! The canal boats were not working where we were there, but the the tram came every view minutes. Suggest adding basics like salt, pepper and oil to the kitchen. My experience at Ocean Tower was 1000 times better than the 1 night we stayed in Palace Tower. I only wish I was able to have extended our stay at Ocean Tower by 1 night besides moving over to the other side of the resort.
Our time as great. We had a remodeled room. Even through there was construction, we didn't here anything. I read a lot of reviews and about bad parking. We never had a problem. There as only a $6 difference between self park and valet. Valet was great! The canal boats were not working where we were there, but the the tram came every view minutes. Suggest adding basics like salt, pepper and oil to the kitchen. My experience at Ocean Tower was 1000 times better than the 1 night we stayed in Palace Tower. I only wish I was able to have extended our stay at Ocean Tower by 1 night besides moving over to the other side of the resort.
8
Varuzh
23 Jul 2025
·
Stayed 5 nights
The property and the lagoon are amazing, the rooms are dated but worth putting up with for the amazing views and the overall grounds. Fridge and beds are from 1980s, sleeping on the fold out couch is like sleeping on rocks. Check in process is slow and stuck in 1985. The process could use some speeding up is an understatement more like a complete overhaul. Food at restaurants are at extortion prices. Self parking for $48 a day is down right robbery. Monorail runs at the speed of a snail it's better to walk.
The property and the lagoon are amazing, the rooms are dated but worth putting up with for the amazing views and the overall grounds. Fridge and beds are from 1980s, sleeping on the fold out couch is like sleeping on rocks. Check in process is slow and stuck in 1985. The process could use some speeding up is an understatement more like a complete overhaul. Food at restaurants are at extortion prices. Self parking for $48 a day is down right robbery. Monorail runs at the speed of a snail it's better to walk.
10
Monib
29 May 2023
·
Stayed 4 nights
The furniture and the room were old but clean and organized. The furniture need an upgrade.
The furniture and the room were old but clean and organized. The furniture need an upgrade.
10
Jessica
14 Aug 2025
·
Stayed 1 night
Was fun. The only complaint I had was that the air conditioning wouldn’t go below 68 degrees.
Was fun. The only complaint I had was that the air conditioning wouldn’t go below 68 degrees.
8
Mary
28 Jul 2025
·
Stayed 4 nights
Our room was spacious, quiet, and comfortable. The balcony was a perfect spot for people watching and seeing the sunset. Swimming pools were fun. Out of order ice machine, difficult to locate water bottle filling station, and slow WiFi were my only complaints.
Our room was spacious, quiet, and comfortable. The balcony was a perfect spot for people watching and seeing the sunset. Swimming pools were fun. Out of order ice machine, difficult to locate water bottle filling station, and slow WiFi were my only complaints.
10
Ada
22 Dec 2024
·
Stayed 3 nights
We stayed at one of the renovated rooms in Ocean Tower with partial ocean view. The view was magnificent! It’s more than partial in our opinion. Beautiful view of the ocean over the golf course.
We stayed at one of the renovated rooms in Ocean Tower with partial ocean view. The view was magnificent! It’s more than partial in our opinion. Beautiful view of the ocean over the golf course.
10
Donald
20 Jul 2025
·
Stayed 9 nights
I found the staff to be very nice and helpful, especially Kimara, who greeted me multiple times. She was awesome and always made me feel very welcome and glad I made the choice to stay here! This is a large Hilton complex with the Ocean Tower being a long way from the main lobby. Once you get your bearings it turns out to be about a 12 minute walk between the two. There is a tram to take you around, but if your luck is like mine, just as you walk up to the loading platform the tram is just taking off. This is the first time I got to stay in one of the rooms that has been converted to a time share. Even though I didn’t use most of them having a microwave, washer/dryer, dishwasher, and refrigerator/freezer can be handy. But there are some features that seem totally senseless to me. Like having a toilet that has a lid that opens and water sprays automatically with light or motion in the bathroom, regardless if you have any intention of using it. Or a bathroom without an exhaust fan that has a shower with a large glass door that opens outwards so all the water on the door falls onto the floor.
I found the staff to be very nice and helpful, especially Kimara, who greeted me multiple times. She was awesome and always made me feel very welcome and glad I made the choice to stay here! This is a large Hilton complex with the Ocean Tower being a long way from the main lobby. Once you get your bearings it turns out to be about a 12 minute walk between the two. There is a tram to take you around, but if your luck is like mine, just as you walk up to the loading platform the tram is just taking off. This is the first time I got to stay in one of the rooms that has been converted to a time share. Even though I didn’t use most of them having a microwave, washer/dryer, dishwasher, and refrigerator/freezer can be handy. But there are some features that seem totally senseless to me. Like having a toilet that has a lid that opens and water sprays automatically with light or motion in the bathroom, regardless if you have any intention of using it. Or a bathroom without an exhaust fan that has a shower with a large glass door that opens outwards so all the water on the door falls onto the floor.
8
Kia
15 Aug 2025
·
Stayed 1 night
Some of the female staff members had bland and borderline rude personalities compared to EVERY other staff member on the other Hawaiian islands! It’s definitely a chore getting anywhere on the property but it’s doable. The walk from the ocean towers to the lobby only took us 10/11 minutes. The ocean towers are updated and the rooms are spacious and clean. Loved the room and loved how it had its own pools, slides. And beautiful ocean views. It’s an awesome option for families and there’s tons of (expensive) activities to do! The offered late check out for 9pm for a $150 fee which we thought was quite reasonable as we had a late flight. Overall I would def recommend this hotel.
Some of the female staff members had bland and borderline rude personalities compared to EVERY other staff member on the other Hawaiian islands! It’s definitely a chore getting anywhere on the property but it’s doable. The walk from the ocean towers to the lobby only took us 10/11 minutes. The ocean towers are updated and the rooms are spacious and clean. Loved the room and loved how it had its own pools, slides. And beautiful ocean views. It’s an awesome option for families and there’s tons of (expensive) activities to do! The offered late check out for 9pm for a $150 fee which we thought was quite reasonable as we had a late flight. Overall I would def recommend this hotel.
10
Shawnee
9 Mar 2025
·
Stayed 4 nights
This was an amazing hotel! The room was perfect! The kitchen was big, it had everything; pots, pans, dishes, rice cooker, toaster! It was really good!
This was an amazing hotel! The room was perfect! The kitchen was big, it had everything; pots, pans, dishes, rice cooker, toaster! It was really good!
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: many guests highlight friendly, helpful staff, while others report slow check‑in, indifferent or rude interactions, and pressure to attend timeshare pitches. Responsiveness can lag, with occasional miscommunication and delays for luggage or maintenance.
Related guest reviews
2
Sarah
27 Jul 2025
·
Stayed 1 night
Check in was at 4, room was not ready until 6. Long lines of people checking in. By the time we got into our room, changed and to the pools the slides were closed. We only stayed 1 night and had an early flight to catch. Conditioner and lotion bottles were empty. I have stayed here so many times and it was great. Will not be staying here again. Highly disappointed
Check in was at 4, room was not ready until 6. Long lines of people checking in. By the time we got into our room, changed and to the pools the slides were closed. We only stayed 1 night and had an early flight to catch. Conditioner and lotion bottles were empty. I have stayed here so many times and it was great. Will not be staying here again. Highly disappointed
8
Lisa
20 Jul 2025
·
Stayed 7 nights
This is a beautiful property and lots to do for all ages. Ocean tower rooms are beautifully remodeled. Sadly, they won’t give you room keys on check in until you talk to a timeshare salesperson. I find it incredibly rude to hold keys hostage when I’ve already paid for the room. The last thing I want to do on arrival is be hit up for timeshare purchase presentation. Maybe they went to capitalize on you being tired from travel? Other than that service is great, grounds are exceptional, on site food is good to excellent. Staff is very helpful and accommodating. Please reconsider the key hold situation. That ruins an otherwise great place!!
This is a beautiful property and lots to do for all ages. Ocean tower rooms are beautifully remodeled. Sadly, they won’t give you room keys on check in until you talk to a timeshare salesperson. I find it incredibly rude to hold keys hostage when I’ve already paid for the room. The last thing I want to do on arrival is be hit up for timeshare purchase presentation. Maybe they went to capitalize on you being tired from travel? Other than that service is great, grounds are exceptional, on site food is good to excellent. Staff is very helpful and accommodating. Please reconsider the key hold situation. That ruins an otherwise great place!!
4
JENNY
16 Nov 2025
·
Stayed 1 night
Front desk agent wasn’t friendly. One of the older lady helped us check in and gave us wrong key to the room I had to run down to the front desk again to get a right key. Also gave me a not working parking card, i couldn’t leave the parking had to call them again.
Front desk agent wasn’t friendly. One of the older lady helped us check in and gave us wrong key to the room I had to run down to the front desk again to get a right key. Also gave me a not working parking card, i couldn’t leave the parking had to call them again.
4
Michael
25 Oct 2025
·
Stayed 1 night
Ignored at check in. Confusing process. Long walk from parking to hotel, then to a train, then stood around while front desk talked to anyone who called on the phone instead of guests standing in lobby. Cheap amenities - paper cups?? Come on. Nice view.
Ignored at check in. Confusing process. Long walk from parking to hotel, then to a train, then stood around while front desk talked to anyone who called on the phone instead of guests standing in lobby. Cheap amenities - paper cups?? Come on. Nice view.
10
Jennie
29 Jun 2025
·
Stayed 6 nights
Friendly staff , loved the property and the ocean tower room.
Friendly staff , loved the property and the ocean tower room.
8
Raymond
15 Aug 2025
·
Stayed 2 nights
The wonderful experience was ruined the last day when the pre-scheduled bell hop service was 20 mins late causing me to have to walk my luggage from Ocean Tower 1/4 of a mile to the main lobby. I’m a disabled veteran. The delay almost resulted in missing my flight. It cause unnecessary stress at the end of my otherwise great vacation.
The wonderful experience was ruined the last day when the pre-scheduled bell hop service was 20 mins late causing me to have to walk my luggage from Ocean Tower 1/4 of a mile to the main lobby. I’m a disabled veteran. The delay almost resulted in missing my flight. It cause unnecessary stress at the end of my otherwise great vacation.
10
Margaret
22 Jul 2025
·
Stayed 2 nights
Staff very helpful. Beautiful location. Grounds and buildings need a little more attention
Staff very helpful. Beautiful location. Grounds and buildings need a little more attention
4
Heidi
30 Nov 2025
·
Stayed 10 nights
Property is aging, lots of signs of wear and tear. Staff at check-in desk were indifferent, rude and not helpful. Boats to get around the property were gone, train was slow and not regular enough. Took 35 minutes to walk from our room to self-park lot and we walk fast. Limited mediocre options for food and drinks on the property
Property is aging, lots of signs of wear and tear. Staff at check-in desk were indifferent, rude and not helpful. Boats to get around the property were gone, train was slow and not regular enough. Took 35 minutes to walk from our room to self-park lot and we walk fast. Limited mediocre options for food and drinks on the property
6
Tania
24 Aug 2025
·
Stayed 5 nights
The property is well maintained for the most part. The tram broke a couple of times so it was very difficult to walk over a mile and a half to get to where we needed to go. It’s a great place I have returned to 4 times over the years. Beautiful views and sunset and sunrise. The staff was rude and seemed unhappy to work there. They pushed me into a sales pitch that I regret ever agreeing to. Derek Foster was incredibly aggressive and hostile because I wouldn’t buy timeshare. Overall I really like the property and if improvements to staff being happier there maybe we would consider coming back.
The property is well maintained for the most part. The tram broke a couple of times so it was very difficult to walk over a mile and a half to get to where we needed to go. It’s a great place I have returned to 4 times over the years. Beautiful views and sunset and sunrise. The staff was rude and seemed unhappy to work there. They pushed me into a sales pitch that I regret ever agreeing to. Derek Foster was incredibly aggressive and hostile because I wouldn’t buy timeshare. Overall I really like the property and if improvements to staff being happier there maybe we would consider coming back.
10
Lowell
29 Aug 2025
·
Stayed 1 night
Check in staff phenomenal- they make this place special.
Check in staff phenomenal- they make this place special.
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AI-generated summary based on recent guest reviews
Location
Scenic oceanfront setting with beautiful grounds, lagoon and sunsets. Off‑site dining and beaches require a drive or a long walk; the Kings’ and Queens’ shops are nearby by shuttle or a 20–30 minute walk.
Related guest reviews
10
Francisco Javier
6 Jul 2025
·
Stayed 7 nights
Great hotel in a very convenient location.
Great hotel in a very convenient location.
10
Steven
25 Aug 2025
·
Stayed 9 nights
We liked that this resort was located on the coast. Sunsets were spectacular!! We liked the Lagoon (guaranteed to see marine life especially sea turtles), various swimming pools (including an adult pool), Dolphin Quest including "Sunrise with Dolphins", light breakfast (provided with our package deal) with 100% Kona Coffee from coffee shop located on the property, tram and boat for getting around, etc. What we didn't like: not enough affordable eating places on the property. We did eat at the Lagoon Grill twice which had good food with affordable prices but choices were limited. We ate at the Italian Restaurant. The food was tasty but way over priced. We were grateful for Food Trucks which came onto the property on a Wednesday night. Good choice. AND we were glad that the Kings Shop and Queens Marketplace was nearby (within a 20-30 minute walk) or take the shuttle for $5 per person. We would have preferred having a breakfast buffet included with our getaway package. Paying an additional $55 for a breakfast buffet was too expensive for us. While we had a standard room (not newly renovated), it was fine but we would have liked having a microwave in the room. Overall, we were pleased with our tropical getaway which Expedia provided. Thank you!!
We liked that this resort was located on the coast. Sunsets were spectacular!! We liked the Lagoon (guaranteed to see marine life especially sea turtles), various swimming pools (including an adult pool), Dolphin Quest including "Sunrise with Dolphins", light breakfast (provided with our package deal) with 100% Kona Coffee from coffee shop located on the property, tram and boat for getting around, etc. What we didn't like: not enough affordable eating places on the property. We did eat at the Lagoon Grill twice which had good food with affordable prices but choices were limited. We ate at the Italian Restaurant. The food was tasty but way over priced. We were grateful for Food Trucks which came onto the property on a Wednesday night. Good choice. AND we were glad that the Kings Shop and Queens Marketplace was nearby (within a 20-30 minute walk) or take the shuttle for $5 per person. We would have preferred having a breakfast buffet included with our getaway package. Paying an additional $55 for a breakfast buffet was too expensive for us. While we had a standard room (not newly renovated), it was fine but we would have liked having a microwave in the room. Overall, we were pleased with our tropical getaway which Expedia provided. Thank you!!
10
Luis
9 Nov 2023
·
Stayed 7 nights
I liked the location and view from my room. The property was well kept. I didn't like that my room was so far from the parking lot and that parking was not included in the final quote when I got it.
I liked the location and view from my room. The property was well kept. I didn't like that my room was so far from the parking lot and that parking was not included in the final quote when I got it.
8
Michael
28 Feb 2025
·
Stayed 4 nights
Great location and view, love the art work in the public areas and property layout. The rooms are outdated and in need of upgrades
Great location and view, love the art work in the public areas and property layout. The rooms are outdated and in need of upgrades
8
Mehmet
14 Jan 2025
·
Stayed 5 nights
This is a beautiful resort in a beautiful location about 20 miles North of Kona. The views are beautiful, the pools are nice, there is a nice salt lake lagoon that is connected to the ocean. The biggest downside is the need to walk. The resort is designed to be unnecessarily large and you need to walk quite a bit to get from some place to another, to the extent that walking can take away from the fun. There are not enough food options and it is difficult to discover some of the relatively convenient food locations because the resort is too large and you may find yourself hungry and have to walk for 30 minutes so that you can get to the restaurants/groceries in the nearby shopping centers. We were handed bottled waters upon check-in and were told that there are refill stations throughout, but there was only one refill station that was quite far from our room.
This is a beautiful resort in a beautiful location about 20 miles North of Kona. The views are beautiful, the pools are nice, there is a nice salt lake lagoon that is connected to the ocean. The biggest downside is the need to walk. The resort is designed to be unnecessarily large and you need to walk quite a bit to get from some place to another, to the extent that walking can take away from the fun. There are not enough food options and it is difficult to discover some of the relatively convenient food locations because the resort is too large and you may find yourself hungry and have to walk for 30 minutes so that you can get to the restaurants/groceries in the nearby shopping centers. We were handed bottled waters upon check-in and were told that there are refill stations throughout, but there was only one refill station that was quite far from our room.
10
Jonathan
2 Jul 2025
·
Stayed 5 nights
The property itself has only one entrance. We stayed at the Ocean Tower which is about an 8-10 minute walk. However they do offer a free tram service to take you to other locations, as well as a boat. The views make this place! It’s by the ocean front, and they do have a rocky beach. There are three pools, two child-friendly pools, and one adult pool. And they’re very clean! They also have a sealed-off part of the ocean where you can paddle board, kayak, snorkel, or just swim! The water is very clean, and it’s filled with beautiful fish that you can just watch all day. The staff are very friendly and helpful! We didn’t have any negative interactions with any members of their team. We didn’t eat on property, but we would walk every day to the King or Queen’s shops, which are located about 35 minutes away, walking distance. There is a good variety of things to eat there, as well as a market for convenient shopping! To the left of the property is the Waikoloa Beach, which offers plenty of room for tourism and some a turtle preserve. Although it was a bit pricy, we did think it was worth the stay! It was beautiful!
The property itself has only one entrance. We stayed at the Ocean Tower which is about an 8-10 minute walk. However they do offer a free tram service to take you to other locations, as well as a boat. The views make this place! It’s by the ocean front, and they do have a rocky beach. There are three pools, two child-friendly pools, and one adult pool. And they’re very clean! They also have a sealed-off part of the ocean where you can paddle board, kayak, snorkel, or just swim! The water is very clean, and it’s filled with beautiful fish that you can just watch all day. The staff are very friendly and helpful! We didn’t have any negative interactions with any members of their team. We didn’t eat on property, but we would walk every day to the King or Queen’s shops, which are located about 35 minutes away, walking distance. There is a good variety of things to eat there, as well as a market for convenient shopping! To the left of the property is the Waikoloa Beach, which offers plenty of room for tourism and some a turtle preserve. Although it was a bit pricy, we did think it was worth the stay! It was beautiful!
6
Zahra
20 Aug 2025
·
Stayed 8 nights
The property was really beautiful but it was far from restaurants and beaches. The pools were distanced from ocean tower and you needed to walk for about 10 minutes until you get to the pools. There were only one resturant in the resort that was open after 6pm and it was very pricey. The room had an amazing ocean view but it was very old, the room service were cleaned the room every day but the carpet and curtains were really old and dirty
The property was really beautiful but it was far from restaurants and beaches. The pools were distanced from ocean tower and you needed to walk for about 10 minutes until you get to the pools. There were only one resturant in the resort that was open after 6pm and it was very pricey. The room had an amazing ocean view but it was very old, the room service were cleaned the room every day but the carpet and curtains were really old and dirty
6
Steven
17 Aug 2025
·
Stayed 8 nights
The resort is huge and the ocean tower is on the far end. Its about a 20 min walk from entrance to the ocean tower or you have to wait for the tram that runs every 20 min. The resort is beautiful but there is no beach so if you want to go to any of the local beaches or out to eat off resort its 20-30 min in and out...bring your walking shoes.
The resort is huge and the ocean tower is on the far end. Its about a 20 min walk from entrance to the ocean tower or you have to wait for the tram that runs every 20 min. The resort is beautiful but there is no beach so if you want to go to any of the local beaches or out to eat off resort its 20-30 min in and out...bring your walking shoes.
8
David
9 Oct 2025
·
Stayed 1 night
Great location, restraunts and live music in various locations. Great place to walk around, swim and watch the dolphins.
Great location, restraunts and live music in various locations. Great place to walk around, swim and watch the dolphins.
8
Mark
5 Nov 2023
·
Stayed 2 nights
Location and property are perfect. Room is clean but is in need of a remodel which I understand is scheduled.
Location and property are perfect. Room is clean but is in need of a remodel which I understand is scheduled.
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AI-generated summary based on recent guest reviews
Dining
Dining options on site are limited, close early, and widely described as expensive; the breakfast buffet and pool menus draw the most criticism. Some guests enjoyed select venues, but many chose to eat at nearby marketplaces.
Related guest reviews
8
Sherrie
14 Apr 2025
·
Stayed 9 nights
Incredible property indeed! We had an ocean front unit. We paid a lot of money for. But it had some kind of eye sore right in front of our room with rope around it and a light on it 24 hours a day. We waited almost 30 to get our room after check in. We should have moved but we were so happy to be in a 2 bed/2bath ocean front. The tram so slow and unreliable. Not enough food options everything was so expensive on the property. Snack way over priced and shuttle to market was $5.00 each way. Boats not working so we walked a lot (room to lobby 1 mile) Taxi was super expensive but not Ubers would come. Renting a car was less. I would still live there, not crowded and quite. I wish they had a real beach, not a lagoon. Only half our building was remodeled, weird and they hit you hard for a timeshare. I would still come back. Not many other options for 2b/2b. I want to move there again. But next time Maui.
Incredible property indeed! We had an ocean front unit. We paid a lot of money for. But it had some kind of eye sore right in front of our room with rope around it and a light on it 24 hours a day. We waited almost 30 to get our room after check in. We should have moved but we were so happy to be in a 2 bed/2bath ocean front. The tram so slow and unreliable. Not enough food options everything was so expensive on the property. Snack way over priced and shuttle to market was $5.00 each way. Boats not working so we walked a lot (room to lobby 1 mile) Taxi was super expensive but not Ubers would come. Renting a car was less. I would still live there, not crowded and quite. I wish they had a real beach, not a lagoon. Only half our building was remodeled, weird and they hit you hard for a timeshare. I would still come back. Not many other options for 2b/2b. I want to move there again. But next time Maui.
8
Mark
28 Oct 2024
·
Stayed 5 nights
Gorgeous property with stunning views. Tram was not working a lot of the time and the half mile walk to the lobby was a bit much at times. Boats we’re only going one day out of the six days we were there. Would love to see a few more options for dinner. Overall beautiful hotel with stunning landscape
Gorgeous property with stunning views. Tram was not working a lot of the time and the half mile walk to the lobby was a bit much at times. Boats we’re only going one day out of the six days we were there. Would love to see a few more options for dinner. Overall beautiful hotel with stunning landscape
10
Steven
25 Aug 2025
·
Stayed 9 nights
We liked that this resort was located on the coast. Sunsets were spectacular!! We liked the Lagoon (guaranteed to see marine life especially sea turtles), various swimming pools (including an adult pool), Dolphin Quest including "Sunrise with Dolphins", light breakfast (provided with our package deal) with 100% Kona Coffee from coffee shop located on the property, tram and boat for getting around, etc. What we didn't like: not enough affordable eating places on the property. We did eat at the Lagoon Grill twice which had good food with affordable prices but choices were limited. We ate at the Italian Restaurant. The food was tasty but way over priced. We were grateful for Food Trucks which came onto the property on a Wednesday night. Good choice. AND we were glad that the Kings Shop and Queens Marketplace was nearby (within a 20-30 minute walk) or take the shuttle for $5 per person. We would have preferred having a breakfast buffet included with our getaway package. Paying an additional $55 for a breakfast buffet was too expensive for us. While we had a standard room (not newly renovated), it was fine but we would have liked having a microwave in the room. Overall, we were pleased with our tropical getaway which Expedia provided. Thank you!!
We liked that this resort was located on the coast. Sunsets were spectacular!! We liked the Lagoon (guaranteed to see marine life especially sea turtles), various swimming pools (including an adult pool), Dolphin Quest including "Sunrise with Dolphins", light breakfast (provided with our package deal) with 100% Kona Coffee from coffee shop located on the property, tram and boat for getting around, etc. What we didn't like: not enough affordable eating places on the property. We did eat at the Lagoon Grill twice which had good food with affordable prices but choices were limited. We ate at the Italian Restaurant. The food was tasty but way over priced. We were grateful for Food Trucks which came onto the property on a Wednesday night. Good choice. AND we were glad that the Kings Shop and Queens Marketplace was nearby (within a 20-30 minute walk) or take the shuttle for $5 per person. We would have preferred having a breakfast buffet included with our getaway package. Paying an additional $55 for a breakfast buffet was too expensive for us. While we had a standard room (not newly renovated), it was fine but we would have liked having a microwave in the room. Overall, we were pleased with our tropical getaway which Expedia provided. Thank you!!
8
jeff
13 Jun 2024
·
Stayed 2 nights
Nice place, excellent grounds. No decent food at the hotel at all. Not much at the Queens Shops either. The hotel really needs to redo the restaurants, the food is really bad for a place as nice as this.
Nice place, excellent grounds. No decent food at the hotel at all. Not much at the Queens Shops either. The hotel really needs to redo the restaurants, the food is really bad for a place as nice as this.
6
Tom
3 Jul 2025
·
Stayed 3 nights
Nice, good for kids but not many food options onsite and expensive
Nice, good for kids but not many food options onsite and expensive
8
Varuzh
23 Jul 2025
·
Stayed 5 nights
The property and the lagoon are amazing, the rooms are dated but worth putting up with for the amazing views and the overall grounds. Fridge and beds are from 1980s, sleeping on the fold out couch is like sleeping on rocks. Check in process is slow and stuck in 1985. The process could use some speeding up is an understatement more like a complete overhaul. Food at restaurants are at extortion prices. Self parking for $48 a day is down right robbery. Monorail runs at the speed of a snail it's better to walk.
The property and the lagoon are amazing, the rooms are dated but worth putting up with for the amazing views and the overall grounds. Fridge and beds are from 1980s, sleeping on the fold out couch is like sleeping on rocks. Check in process is slow and stuck in 1985. The process could use some speeding up is an understatement more like a complete overhaul. Food at restaurants are at extortion prices. Self parking for $48 a day is down right robbery. Monorail runs at the speed of a snail it's better to walk.
8
Richard
23 Aug 2025
·
Stayed 7 nights
I liked the look of the property, view beautiful and peaceful. I was not fond of the bugs that I saw at night. I understand it is open and therefore hard to keep free of bugs, but the large cockroaches were very unsettling to see inside the hallways as well as finding a smaller one inside the rental vehicle. As for the food, I did not like the NUI restaurant. We had pizza and chicken parm and both were not very good at all. The coffee shops were very good. We loved the pools, especially the large one. Water temp was perfect. Room was very comfortable and having the ocean right outside our balcony was great. We left the door opened through the night and slept with the sounds of the ocean, which was fantastic. Paying an additional $50 a day for a resort fee and then ANOTHER $50 a day for parking was very disappointing. This cost should have been included in the price of the hotel stay. Overall it was a very good vacation that we enjoyed. Not sure if I would recommend it though.
I liked the look of the property, view beautiful and peaceful. I was not fond of the bugs that I saw at night. I understand it is open and therefore hard to keep free of bugs, but the large cockroaches were very unsettling to see inside the hallways as well as finding a smaller one inside the rental vehicle. As for the food, I did not like the NUI restaurant. We had pizza and chicken parm and both were not very good at all. The coffee shops were very good. We loved the pools, especially the large one. Water temp was perfect. Room was very comfortable and having the ocean right outside our balcony was great. We left the door opened through the night and slept with the sounds of the ocean, which was fantastic. Paying an additional $50 a day for a resort fee and then ANOTHER $50 a day for parking was very disappointing. This cost should have been included in the price of the hotel stay. Overall it was a very good vacation that we enjoyed. Not sure if I would recommend it though.
8
Ashley
26 Apr 2025
·
Stayed 7 nights
I only have 3 complaints… 1. the check in people at the main lobby are the most unhelpful people ever. We stayed in the ocean tower and had a heck of a time figuring out how to get there, even after asking the main lobby attendants no one told us we had to get there by tram so we drove around for 30 minutes trying to find our way, finally found it after being exhausted from all day travel. 2. Eating at the resort is EXPENSIVE! We ate 1 meal there, horrible service. We ate off resort the rest of the stay. 3. Tram is slow, it’s faster to walk… it’s .52 miles from the main lobby to ocean tower. The boat hardly runs and stopped working on our ride, had to reserve it back to boarding area. Otherwise, it was a great stay! So much to do especially for families with children. I can’t wait to take my kids next time!!!
I only have 3 complaints… 1. the check in people at the main lobby are the most unhelpful people ever. We stayed in the ocean tower and had a heck of a time figuring out how to get there, even after asking the main lobby attendants no one told us we had to get there by tram so we drove around for 30 minutes trying to find our way, finally found it after being exhausted from all day travel. 2. Eating at the resort is EXPENSIVE! We ate 1 meal there, horrible service. We ate off resort the rest of the stay. 3. Tram is slow, it’s faster to walk… it’s .52 miles from the main lobby to ocean tower. The boat hardly runs and stopped working on our ride, had to reserve it back to boarding area. Otherwise, it was a great stay! So much to do especially for families with children. I can’t wait to take my kids next time!!!
6
Trish
28 Sept 2025
·
Stayed 2 nights
this is a beautiful property. Parking is 50.00 per night and very, very far from hotel room. took 30 mins by tram. my room was 1092, so also, very far from anything. My toilet was not working, so had to have someone come in to repair. Room could use an update. Staff not the most cordial for the most part. Dinner at the pub thurs night, waitress had nothing to say, not friendly and breakast today, waitress was not very friendly, just turning and burning tables @ 50.00 per person for brunch. most people I met and talked to, go off property for meals. perhaps due to the staff?
this is a beautiful property. Parking is 50.00 per night and very, very far from hotel room. took 30 mins by tram. my room was 1092, so also, very far from anything. My toilet was not working, so had to have someone come in to repair. Room could use an update. Staff not the most cordial for the most part. Dinner at the pub thurs night, waitress had nothing to say, not friendly and breakast today, waitress was not very friendly, just turning and burning tables @ 50.00 per person for brunch. most people I met and talked to, go off property for meals. perhaps due to the staff?
8
Thomas Winston
6 Jun 2025
·
Stayed 7 nights
Property is beautiful. Parking is expensive and tram at hotel is very inconsistent in how often it runs. Not very many selections for breakfast at resort.
Property is beautiful. Parking is expensive and tram at hotel is very inconsistent in how often it runs. Not very many selections for breakfast at resort.
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AI-generated summary based on recent guest reviews
10
Brad
last week
·
Stayed 7 nights
Room and view awesome
Room and view awesome
8
James
3 weeks ago
·
Stayed 2 nights
It was good.
It was good.
6
Aaron
3 weeks ago
·
Stayed 2 nights
Amazing location, but this property is definitely on the downside of luxury. The room was great. View was excellent. But there are so many small details of neglect and deferred maintenance. The monorail is lethargically slow. There was a cracked window in the car when I did take it, but most of the time I walked as it was faster. The landscaping looks thrown together. Definitely is no Disneyland when it comes to trimming and planting. The small pools at our hotel had some minnows, but were mostly algae. It seems the minnows were mostly to keep mosquitoes from breeding and not much else. They should be cleaned and stocked with more interesting fish. The art along the walk is just eclectic and weird. So much Thai and Asian art that seem mostly irrelevant to the property. The food was 3rd rate and the service was pathetic. My buddy ordered a club with a side salad and a side of ranch. He got a burnt club sandwich - no side salad and no ranch. There were several other experiences just like this when ordering food - forgotten items, overcooked, or just carelessly thrown together. The catering crew needs more training and better attention to detail. My next step would be to hire new a groundskeeper, and install more local / native flowering plants. Install bird deterrents along the top of the towers to keep them from hanging around squawking all night. Up the maintenance budget to take care of all the minor neglect all over the place. Chipped / scratched paint is every where.
Amazing location, but this property is definitely on the downside of luxury. The room was great. View was excellent. But there are so many small details of neglect and deferred maintenance. The monorail is lethargically slow. There was a cracked window in the car when I did take it, but most of the time I walked as it was faster. The landscaping looks thrown together. Definitely is no Disneyland when it comes to trimming and planting. The small pools at our hotel had some minnows, but were mostly algae. It seems the minnows were mostly to keep mosquitoes from breeding and not much else. They should be cleaned and stocked with more interesting fish. The art along the walk is just eclectic and weird. So much Thai and Asian art that seem mostly irrelevant to the property. The food was 3rd rate and the service was pathetic. My buddy ordered a club with a side salad and a side of ranch. He got a burnt club sandwich - no side salad and no ranch. There were several other experiences just like this when ordering food - forgotten items, overcooked, or just carelessly thrown together. The catering crew needs more training and better attention to detail. My next step would be to hire new a groundskeeper, and install more local / native flowering plants. Install bird deterrents along the top of the towers to keep them from hanging around squawking all night. Up the maintenance budget to take care of all the minor neglect all over the place. Chipped / scratched paint is every where.
10
Kimberly
4 weeks ago
·
Stayed 3 nights
The rooms were clean! The staff is amazing! Beautiful views and resort! So much to do there! Def a must!!
The rooms were clean! The staff is amazing! Beautiful views and resort! So much to do there! Def a must!!
10
marilee
15 Aug 2026
·
Stayed 7 nights
I really only have 2 complaints. The first and most important is that when the hotel tells us upon check-in for a week stay that the room won’t be cleaned til day 3 of our 7 day stay (which we had NO PROBLEM with) but then get to our room and have ONLY 2 bath towels. Hilton should AT LEAST put 4 bath towels for 2 people. Of course we had to keep calling for more towels which is not efficient for us OR Hilton. 2nd complaint is that at the pool the towel kiosk does not open until 9am. People are at the pool at 8 am and by 8:30 the line gets long.
I really only have 2 complaints. The first and most important is that when the hotel tells us upon check-in for a week stay that the room won’t be cleaned til day 3 of our 7 day stay (which we had NO PROBLEM with) but then get to our room and have ONLY 2 bath towels. Hilton should AT LEAST put 4 bath towels for 2 people. Of course we had to keep calling for more towels which is not efficient for us OR Hilton. 2nd complaint is that at the pool the towel kiosk does not open until 9am. People are at the pool at 8 am and by 8:30 the line gets long.
Property policies
Check-in
Check-out
From 16:00 to 23:59
Before 10:00
FAQs about Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Is parking available at the property?
Self parking is available on-site for a fee of USD 48 per day, which includes in/out privileges. Additionally, secured valet parking is offered at a rate of USD 55 per day. Parking height restrictions apply.
What breakfast options are offered?
To-go breakfasts are available daily from 6:00 AM to noon for a fee, approximately USD 15 to 35 for adults and USD 17 to 19 for children.
Does the property allow pets?
Pets are not allowed at this property; however, service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 4:00 PM until 11:59 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features wheelchair-accessible facilities, including a registration desk, public areas, and meeting spaces. There are also elevators, step-free entrances, and a wheelchair-accessible pool. Parking is available for wheelchair users.
Where is the property located in relation to key landmarks?
The property is located near Waikoloa Beach, within a 15-minute drive of Mauna Lani Beach and Mauna Lani Resort Golf Course. It is approximately 10.3 miles from Mauna Kea Beach and 9.3 miles from Hāpuna Beach State Recreation Area. Nearby attractions include Waikoloa Beach Golf Course (0.1 km), Anaehoomalu Beach (0.7 km), and Kings Shops (1.1 km).
Does the property have a swimming pool?
Yes, the property features three outdoor pools, including a waterslide. The operational hours for the pools are not specified, and seasonal availability may apply.
What are the policies for guests staying with children?
Children are welcome at the property. There is no specified minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 233.23033110809325USD
- 2026-09-19: 232.97759903564452USD
- 2026-09-20: 210.43212559814452USD
- 2026-09-21: 213.44466247558591USD
- 2026-09-22: 212.35368805847168USD
- 2026-09-23: 209.27916360015868USD
- 2026-09-24: 209.537080279541USD
- 2026-09-25: 231.66871348724365USD
- 2026-09-26: 238.24696378326414USD
- 2026-09-27: 215.1531305847168USD
- 2026-09-28: 212.6140394012451USD
- 2026-09-29: 207.79149669036863USD
- 2026-09-30: 248.48565166778562USD
- 2026-10-01: 245.4917513504028USD
- 2026-10-02: 263.876980581665USD
- 2026-10-03: 276.1627124267578USD
- 2026-10-04: 283.8075379592895USD
- 2026-10-05: 300.5656763916015USD
- 2026-10-06: 278.8157248382568USD
- 2026-10-07: 237.85773292083738USD
- 2026-10-08: 237.85773292083738USD
- 2026-10-09: 344.8937503936767USD
- 2026-10-10: 340.83931770935055USD
- 2026-10-11: 285.42928651123043USD
- 2026-10-12: 286.1752918960571USD
- 2026-10-13: 282.7208898864746USD
- 2026-10-14: 285.42928651123043USD
- 2026-10-15: 291.4238306381225USD
- 2026-10-16: 306.1985766693115USD
- 2026-10-17: 302.2855996795654USD
- 2026-10-18: 271.9971960357666USD
- 2026-10-19: 263.80586739196775USD
- 2026-10-20: 264.02209702911375USD
- 2026-10-21: 267.1034175262451USD
- 2026-10-22: 264.02209702911375USD
- 2026-10-23: 291.8701096923828USD
- 2026-10-24: 286.640189994812USD
- 2026-10-25: 268.860683996582USD
- 2026-10-26: 264.02209702911375USD
- 2026-10-27: 271.1881521362304USD
- 2026-10-28: 268.860683996582USD
- 2026-10-29: 268.83589947357177USD
- 2026-10-30: 278.9397175155639USD
- 2026-10-31: 273.53641125030515USD
- 2026-11-01: 264.02209702911375USD
- 2026-11-02: 267.04938201141357USD
- 2026-11-03: 264.02209702911375USD
- 2026-11-04: 271.9724290283203USD
- 2026-11-05: 279.58437784729USD
- 2026-11-06: 339.9841027832031USD
- 2026-11-07: 345.9749160949707USD
- 2026-11-08: 368.68391483764645USD
- 2026-11-09: 295.30417613220214USD
- 2026-11-10: 291.39932636413573USD
- 2026-11-11: 285.42928651123043USD
- 2026-11-12: 291.4238306381225USD
- 2026-11-13: 311.9413695953369USD
- 2026-11-14: 305.9715399291992USD
- 2026-11-15: 282.38616745910645USD
- 2026-11-16: 277.33131582336426USD
- 2026-11-17: 282.18577189178467USD
- 2026-11-18: 282.41096949768064USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
- Self parking fee: USD 50 per day (in/out privileges)
- Secured valet parking fee: USD 57.59 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator/Lift
Multilingual staff
Safe-deposit box
Billiards
Fishing
General
Salon
Breakfast Available (surcharge)
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Activities
Billiards
Fishing
Horse riding
Fitness facilities
Full-Service Spa
Pool Sun Loungers
Spa Services (on site)
Tennis Courts (on site)
Waterslide
Services
Elevator/Lift
Multilingual staff
Safe-deposit box
Laundry service
Designated smoking area
24-Hour Front Desk
ATM/Banking
Concierge Services
Eco-Friendly Cleaning Products Used
Gift Shops or Newsstand
Laundry Facilities
Organic Produce
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
Well-Lit Path to Entrance
Parking
Electric car charging station
Parking (Secured)
Parking (Self) (surcharge)
Parking (Valet) (surcharge)
Internet
Free wi-fi