New Midtown

Very disappointed. Booked the hotel but room wasn’t in a hostel 2 floors down. Building is in terrible shape. Room was not what we booked. Photos are misleading, they show you’ll get a balcony and a certain layout, you don’t. Room and hotel smelt like an ashtray. No blankets given. Advised them of all the issues, answers given were ridiculous. When asking for a blanket the response was ‘we don’t have blankets, no one asks for blankets but I’ll do you a favour and bring you a duvet cover to use as one.’ Bathroom was shocking. Disgusting. No way of showering either without flooding the bathroom (and no it wasn’t a wet room). No breakfast was offered or available.

Absolutely loved my stay! The staff were awesome, and the room was super clean. The location rocked with so many cool spots around. I’d totally come back for round two

Misleading pictures posted on the website, has nothing to do with the property. It is not a Hotel

I have my worst nightmare and experience with this booking. I will ask Expedia to check and validate properties they have on their website to eliminate my type of experience. A day before my arrival I got a message from Mahmoud that I will not be staying in this hotel because of ongoing renovations. I was given a different address for another location hotel. I couldn’t believe that is where I was transferred to stay for 5 days. I only stayed there for one day and rebooked to another hotel using Bookings.com. I made Mahmoud aware of my fears of that building which my reason for checking out unexpectedly. I hope Mahmoud and Expedia would work together and send a refund of days I didn’t sleep in the so-called hotel.

For small money , ok for 1 night , you get what you pay for , the hostel is situated in a disgusting area.. staff were friendly, beds were clean , but it’s not an area I will be visiting again .. but the staff are nice and try their best to help you .. photos on the Expedia website are out of date and misleading