Is parking available at the property?

Free self-parking is available on-site, including designated wheelchair-accessible parking.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible registration desk, elevators, and limited wheelchair-accessible facilities. There is also a stair-free path to the entrance and well-lit paths.

What is the location of the property in relation to key landmarks?

The hotel is located in Madison's business district, within a 15-minute drive of Camp Randall Stadium and University of Wisconsin Hospital and Clinics. It is 6.3 mi from University of Wisconsin-Madison and 7.8 mi from Henry Vilas Zoo.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Tru by Hilton Madison West

Average nightly price at Tru by Hilton Madison West, WI by month, last 12 months (USD)
Month	Average price
January	US$70
February	US$84
March	US$78
April	US$100
May	US$124
June	US$104
July	US$127
August	US$126
September	US$134
October	US$128
November	US$86
December	US$72

What guests think

Travellers describe Tru by Hilton Madison West, WI as a clean, modern, budget-minded hotel with friendly staff, lively lobby games, and an adequate free breakfast, offering comfortable minimalist rooms that skew small and focus on essentials over extras.

The west-side location is close to restaurants and shopping and a short drive to UW-Madison, but it is not downtown. Common drawbacks include sparsely furnished rooms with limited storage or in-room appliances, occasional TV or thermostat issues, some noise between rooms, and mixed feedback on breakfast variety. Expect a clean, modern, no-frills stay with upbeat common spaces.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Colorful lobby with a pool table, foosball and bubble hockey; a small 24-hour gym and a handy market add convenience. EV chargers and outdoor seating are appreciated, and parking is usually easy though it can fill at times.

Related guest reviews

8

C

18 Aug 2023

·

Stayed 5 nights

The hotel seems newly built the décor and facilities seem new so everything has a nice new look! Has a gym, pool table, 24/7 coffee and water in reception. Breakfast bar in the morning bagels etc. Nice soft beds good modern mattresses not those old style with metal springs stabbing you! Room have decent showers, all soaps and shampoos provided were nice. A/C is good fully controllable by the guest. Large TV maybe 50". Large carpark, easy to find, the area is nice and quiet but with lots of shops and restaurants in close distance. Would stay here again

10

Camille

26 Jan 2024

·

Stayed 1 night

Cool place and excellent rate mid week in middle of January. Clean. Lobby very hospitable. No kids around mid-week. Work-out area nice. But no towels. Would stay here again for sure.

10

Sarah

6 Oct 2025

·

Stayed 1 night

Huge lobby with games. Great breakfast. Gym is small but 24 hour. Everywhere was very clean and tidy.

8

Rina

25 Feb 2024

·

Stayed 1 night

Not enough parking otherwise good

10

Tevin

29 Apr 2025

·

Stayed 1 night

It's great that they have electronic vehicle Chargers here, was able to charge my car overnight for a very affordable price. I also really enjoyed the breakfast that they had in the morning, including the fresh pancake machine and the egg white frittatas! The person working the front desk when I checked in was super nice and accommodating, despite it being an ungodly late hour. Big thanks to them!

10

Morgaine

4 Aug 2025

·

Stayed 1 night

The lobby was very fun and welcoming - my kid's favorite part of our entire vacation was the bubble hockey game. The room and bathroom where both very clean - and I am especially picky about bathrooms. The TV was a little difficult to navigate but it wasn't anything that should ruin anyone's trip. I would stay here again!

10

Florian

11 Mar 2025

·

Stayed 5 nights

Great stay! A few things on the property were in need of some repairs like handle in the bathroom or safety door latch but the staff was great, room clean and okay breakfast. The pool table, air hockey and lobby area were great!

10

sylvia

19 Oct 2024

·

Stayed 2 nights

Great stay! Really enjoyed the lobby, with pool table and hockey game. Breakfast was good and always clean. Definitely a return stay!

10

Jodi

28 May 2024

·

Stayed 3 nights

Clean, friendly and helpful staff, plenty of parking.

10

Mary

17 Jun 2024

·

Stayed 1 night

Clean, quiet property with friendly staff and a nicely stocked market area around the registration desk. The outdoor seating was great too.

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Cleanliness

Reviews often highlight very clean rooms and common areas. A few guests reported lapses such as leftover hair, an unclean toilet, or empty dispensers.

Related guest reviews

10

Sequoia

20 Jun 2025

·

Stayed 1 night

Beautiful and clean!

2

Arturo

31 Jan 2024

·

Stayed 1 night

It all started upon arrival. Found hairs in the shower and then that led me to doing a better check of the bed. And sure enough that also had hairs from previous guest. Called front desk and was given another room. SAME EXACT issue! And another, same. Finally I got tired of being bounced around so decided I would stay if they made sure I got clean sheets and replaced them myself. Sheets and even the mattress pad underneath had to be replaced because they both had pubic hairs left from previous guests! In the morning, the staff member on staff was super rude and refused to give me her name. Finally spoke to the assistant manager Jerica Shiu. She also didn’t offer any apology for the inconvenience and was rather more concerned with getting me out of there. And made excuses for her staff member rudeness and the condition of the hotel. Granted this is not an expensive stay, but at the very least I would expect basic maintenance to be upheld. I have documented all this in case they try to dispute.

10

Su

24 Aug 2025

·

Stayed 1 night

It was so clean and the bed was so comfy. It was a great place to stay while we visited Madison, WI.

10

David

16 Nov 2025

·

Stayed 1 night

Clean and friendly staff

6

Bailey

28 Dec 2024

·

Stayed 1 night

Everything was just okay, when we arrived I waited probably 10mins for someone to come to the front desk. When the front desk agent got there they had their AirPods in their ears, seemed annoyed that they even had to check me in. Our room was fine, but everything seemed just a little dirty, our toilet had what looked like blood on the side and on the wall beside the garbage and toilet.

10

Wendi

2 Dec 2024

·

This is the 3rd or 4th time we stayed here and it’s always consistently great!! Clean, modern, staff is SO friendly. The breakfast is excellent and the dining area is spotless even when it’s packed with guests! They have a fun game and lobby area with a pool table and foosball and next time I will check out the gym! The rooms are so clean and I love that there are wood floors in the rooms because carpet gets icky really fast in hotels!

6

Sunstar

3 Apr 2024

·

Stayed 3 nights

Room still had dog hair.

10

Justin

8 Mar 2025

·

Stayed 1 night

It was a great experience! Everything was clean, lobby was well designed and inviting, the room decor had a fresh look. Bathroom and shower was modern and clean. Overall, I think the Tru is an awesome concept being fun, modern, relaxing with a colorful atmosphere. Very impressed for first time with Tru, will be back.

10

Stephen

31 Oct 2025

·

Stayed 1 night

Clean room, good breakfast

10

Tammy

17 Aug 2025

·

Stayed 1 night

Very clean and comfortable room.

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Rooms

Rooms are modern and minimalist with comfortable beds and efficient layouts, but many note limited storage and the lack of a microwave or coffee maker. Some mention noise between rooms, TV or thermostat problems, and hard-to-use showers.

Related guest reviews

6

Tami

26 May 2025

·

Stayed 2 nights

Ok, hotel. Good location. No storage in room, also no seating. No microwave. Bed was not comfy.

2

James

2 Apr 2024

·

Stayed 1 night

Never again! Computer had no keyboard and the touch screen was too hard to use. Shower was IMPOSSIBLE to figure out and couldn't get hot water for 10 minutes. Front desk dude couldn't care less. TV remote was cryptic and impossibly difficult to use. No canopy over entrance - got soaked by rain unloading car. They should focus on making the amenities easy to use instead of making everything stylish but difficult to use.

10

DUSTIN

1 Jul 2024

·

Stayed 1 night

Nice hotel. Good breakfast. Small rooms.

6

Alex

20 Jun 2025

·

Stayed 1 night

every detail of this property exudes economy and budget. A tiny room lacking in any warmth or character. A bed, TV and bathroom is what you get. Granted, that is sometimes all that is needed, but the economic furnishings were not reflected by the price. It was clean, but very basic. If I had paid full price for this room, I would have been a little disappointed.

6

Toni

18 Jul 2024

·

Stayed 1 night

We were disappointed with how small the room was, no microwave or coffee maker in room, but it was very clean, and staff was very friendly,

10

Brenda

17 Aug 2025

·

Stayed 1 night

This was a very clean Hilton hotel, but it was a sparse room. There wasn’t an actual closet, but there was a decorative bar upon which to hang some of your clothes. There was one chair in the room, but it was very practical. The free breakfast was great in the morning. Basically, I came to the conclusion that Tru in Hilton terms means sparse, or Tru to basics.

8

Frank

10 Jun 2024

·

Stayed 2 nights

After 3 complaints, they never were able to get the TV working on my room

4

Ryan

1 Aug 2025

·

Stayed 1 night

You focused on all the positives, not the noise complain issue i have with hearing the room next door.......

4

Jacqueline

13 Jan 2025

·

Stayed 2 nights

Hotel was OK but cold. The temperature outside was around 15 degrees and the thermostat in the room was either defective or intentionally set at 73 and blowing cold air.

8

Jill

25 Jun 2025

·

Stayed 1 night

Room was on the small side (king size bed) with a refrigerator but no microwave. Nice continental breakfast that was ready early.

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Service

Staff are widely described as friendly, welcoming and helpful, with smooth check-in and proactive communication. Isolated reports cite slow or indifferent responses and one significant concern about guest privacy/security.

Related guest reviews

10

Nita

25 Apr 2025

·

Stayed 1 night

Very convenient quick hotel and friendly staff.

10

Frank

24 Jan 2024

·

Stayed 1 night

First time at a Tru hotel was very impressive. I traveled extensively for business few years ago so I stayed in all 4-5 stars hotels. This one was on the top of all of my stays. Heidi the manager was over the top with friendliness and help with anything. Will defiantly be searching out Tru hotels in the future

2

Heather

10 Dec 2024

·

Stayed 1 night

I think going over security and guest safety protocols would be useful for your staff. As my ex who ive had police involvement with, was able to confirm with the front desk staff that a room was booked in my name, and made the front desk staff call up to my room to ask me to come down to speak with him. This could have gotten me killed. I should have called the police at that point. He stayed and waited outside the hotel all night and was there as i left and followed me driving thereafter. No guest services member should ever verify any identity of any guest under any circumstances. Especially a lone female checking in.

10

Juan

29 Aug 2025

·

Stayed 3 nights

So friendly and welcoming Breakfast was great too Thank you

10

Alhassan

5 Apr 2025

·

Stayed 2 nights

Staff were very courteous and respectful. In a moment notice, your demands are taken care of.

10

Nancy

24 Apr 2025

·

Stayed 1 night

Hotel was immaculate and room was well-appointed. All interactions with staff were very positive. I will stay at Tru Hilton hotels again!

10

Renae

18 Nov 2024

·

The text from the front desk offering to help with anything and I asked them for recs on places to eat downtown and they gave us an excellent spot that was exactly what we were looking for!

10

Jennifer

27 Aug 2025

·

Stayed 2 nights

Property was modern n nice. Very clean, spacious bathrooms/showers. Front desk staff was friendly and professional. We had packages sent their for our college move in day. Everything was there and safely delivered.

4

Tammy

15 Dec 2022

·

Stayed 1 night

Check in was very easy. But a dog was howling in the room next to me for 45 minutes and there was no answer when I tried to call the front desk. I finally got a hold of reservations and they connected me to the front.

10

Kevin

19 Mar 2025

·

Stayed 1 night

It's always clean and updated. The front desk staff is always cool. And they let me check in super-early the day I arrived, so that was a huge help!

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AI-generated summary based on recent guest reviews

Location

Suburban west-side setting near restaurants, shopping and a mall; convenient with easy driving access, but not downtown and about a 15–20 minute drive to campus for some.

Related guest reviews

8

C

18 Aug 2023

·

Stayed 5 nights

The hotel seems newly built the décor and facilities seem new so everything has a nice new look! Has a gym, pool table, 24/7 coffee and water in reception. Breakfast bar in the morning bagels etc. Nice soft beds good modern mattresses not those old style with metal springs stabbing you! Room have decent showers, all soaps and shampoos provided were nice. A/C is good fully controllable by the guest. Large TV maybe 50". Large carpark, easy to find, the area is nice and quiet but with lots of shops and restaurants in close distance. Would stay here again

8

Jennifer

5 Mar 2025

·

Stayed 1 night

I like this hotel a lot. I like the aesthetics and the location is great. However it's starting to go up in price so I'm not sure if I'll be able to continue staying here.

10

Nicole

28 Dec 2024

·

Stayed 1 night

Conveniently located.

6

Laurie

6 May 2025

·

Stayed 3 nights

When I called the hotel to assure that it was very close to the university of Wisconsin Madison campus they said it was very very close but it turns out it’s actually not downtown at all not near the campus. It’s a 1520 minute drive to the campus.

10

Yu

16 May 2024

·

Stayed 2 nights

Very clean and quiet. Close to a lot of food places

10

Tami

18 Oct 2024

·

Stayed 1 night

Easy location and great hotel

10

JUAN

5 Nov 2023

·

Stayed 3 nights

The hotel is between Madison and Middleton, is a great location.

10

Melissa

7 May 2025

·

Stayed 2 nights

Great location, amenities, breakfast, and not far from downtown. Highly recommend for a stay, will be coming back when I visit Madison.

10

Angela

13 Apr 2025

·

Stayed 1 night

Nice facility. Close to a lot of food and shopping

10

Katherine

14 Apr 2025

·

Stayed 1 night

Perfect stay for 24 hrs. We were greeted with bottles of ice cold water- which was super after an early 6 am flight from NY and then 2 hrs in the car. Great hot breakfast, conveniently located around lots of restaurants, a mall, and a short drive to UW, which is why we were here.

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AI-generated summary based on recent guest reviews

Dining

Free breakfast draws frequent praise for decent variety, coffee and items like pancakes and egg options. Several reviews found it average or limited at times, with occasional stockouts.

Related guest reviews

10

Marla

17 Jan 2024

·

Stayed 1 night

My brother and I decided to break up our 12 hr drive from MN to MI by staying overnight in Madison. We had no idea what hotel to book but I always remember that any Hilton property has always had great beds and are very clean. The Tru by Hilton in Madison was great! Of course the beds were very comfortable which was great after being on the road all day. The cleanliness of the room and especially bathroom was superb! The breakfast was wonderful also, with pancakes, already made so you don't have to stand and wait and the nice array of egg fritatas, sausage, oatmeal, cereal, hard boiled eggs, yogurt and fruit selection. We had many choices for hotels in the Madison area in the $75 range, but Tru by far, exceeded our expectations! Thank you and we will be back!

10

Emma

5 Jan 2025

·

Stayed 1 night

Clean rooms, decent breakfast!

8

Mary

22 Mar 2025

·

Stayed 1 night

Really nice, clean facility. Quiet. Great breakfast

10

Patricia

23 Jun 2025

·

Stayed 3 nights

Staff was very friendly. Very quick, check-in and check out. Wasn't very many options for hot breakfast.

10

Krystal

22 Feb 2025

·

Stayed 1 night

Check in was a breeze. Breakfast was a great selection.

10

Tevin

29 Apr 2025

·

Stayed 1 night

It's great that they have electronic vehicle Chargers here, was able to charge my car overnight for a very affordable price. I also really enjoyed the breakfast that they had in the morning, including the fresh pancake machine and the egg white frittatas! The person working the front desk when I checked in was super nice and accommodating, despite it being an ungodly late hour. Big thanks to them!

10

Rena

30 Apr 2025

·

Stayed 3 nights

Loved my stay, breakfast was yummy make your own pancakes love it

8

Ann

21 Jun 2024

·

Stayed 3 nights

Breakfast was not great but it was otherwise good

6

Lori

5 Apr 2025

·

Stayed 1 night

Breakfast was sad - out of Bagels in less than 30 min. The packaged omelets were mediocre. Fresh fruit out 24/7 was nice as was the coffee bar.

8

Chad

6 Apr 2025

·

Stayed 1 night

It was a very clean place! The only thing that wasn't good was the breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $93	2 $93	3 $100	4 $112	5 $93	6 $234	7 $234
8 $92	9 $93	10 $100	11 $103	12 $103	13 $126	14 $222
15 $82	16 $93	17 $101	18 $100	19 $94	20 $95	21 $94
22 $91	23 $93	24 $97	25 $98	26 $97	27 $214	28 $206
29 $81	30 $90

Tru by Hilton Madison West, WI

Prices for Tru by Hilton Madison West, WI

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed

Guest reviews of Tru by Hilton Madison West, WI

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Madison West, WI

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $703
25 $128	26 $118	27 $113	28 $111	29 $109	30 $189	31 $109