What are the standard check-in and check-out times?

Check-in is from 15:00 until 21:00, and check-out is by 10:00. Early check-in and late check-out may be available for a fee, subject to availability.

Is there an airport shuttle service available?

An airport shuttle service is available for a fee of EUR 40 per vehicle (maximum occupancy 6). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What is the location of the property in relation to key landmarks?

The property is centrally located in Naples, just steps from Via San Gregorio Armeno and within a 5-minute walk of Sansevero Chapel Museum. It is approximately 0.8 mi (1.2 km) from Palazzo dello Spagnuolo and 1 mi (1.5 km) from Naples National Archaeological Museum.

What are the policies for guests staying with children?

One child stays free when occupying the parent or guardian's room, using existing bedding. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

It's Room Naples

What guests think

Guests describe It's Room Naples as a clean, comfortable base in the historic heart of Naples, praising quiet interiors, strong value, and exceptionally responsive remote hosts, with easy self check-in and clear communication.

Many reviews highlight the central location around Spaccanapoli and San Gregorio Armeno, making it easy to walk to sights, shops, dining and tours, with several noting a safe setting. Rooms are modern, stylish and well equipped, often spacious but sometimes compact, with comfortable beds and thoughtful decor. Trade-offs include remote-only staffing and limited vehicle or taxi access on the pedestrian street, which can complicate arrivals with heavy luggage. Expect a modern, centrally located stay with responsive support and strong value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; several rooms include a small fridge or complimentary minibar. Beyond in-room items, little else is mentioned.

Related guest reviews

10

Ana

Oct 10, 2025

·

Stayed 5 nights

Incredible stay for the price. Excellent location, staff and amenities. Will definitely use again

10

Cameron

Jun 4, 2025

·

Stayed 4 nights

The location of this hotel was fantastic. We walked out of our door and into central Naples. However, the room itself was very quiet. The staff were very attentive to our needs including assisting with cleaning and information when one of our group was sick. The shower did have some difficulties, but we revived prompt help via WhatsApp

10

Anners

Jul 30, 2024

·

Stayed 2 nights

An absolutely stunning place, decor, location and comfort for the price. If anything should be changed, it is topping up the Nespresso caps daily and some better complimentary shampoo, soap and lotion… but that is an easy minor change. The place is perfect for a Neapolitan getaway, even in a heatwave ❤️

10

Maralyn

Oct 8, 2024

·

Stayed 2 nights

This place is very centrally located. The office staff was friendly and helpful. We stayed in a little apartment that was comfortable an well equipped!

10

Nichole

Jun 23, 2025

·

Stayed 2 nights

It’s great location to be in the bustle of historic Naples! The room and bathroom is spacious and very clean and comfortable! The ac works great!! There is also a small fridge which is very nice to have small snaccs and water store. The building feels very safe considering it is in a busy area, we felt comfortable that no one can just walk in. The only downside is that during business hours, 9-7 pm, there are no car access, since the street shops are all open and it’s pedestrian only. So getting dropped off or picked up can be cumbersome with your luggages as you do need to walk to where the car is allowed to be. During our stay, we found out there is an easier spot to be picked up, much closer than if you just give the actual address of accomodation. You can ask apartment them the location of that pick up spot :)

8

Janet

Aug 19, 2025

·

Stayed 1 night

We arrived in the dark. We figured out the gate and were able to enter. We took the small elevator to the fourth floor as instructed. The entry was dark. One of the other guests was smoking outside the entry and told us where the reception desk was. The rooms come off of the reception area. They are small, well designed. Bed was comfortable. Ecofriendly very functional shower was appreciated.

10

Angelina

Sep 16, 2025

·

Stayed 1 night

It’s Room is the PERFECT place to stay while you are in Napoli! The communication was quick and easy. Finding the place was easy and all the instructions made sense. The actual room was INCREDIBLE!! Very spacious, super clean and we given a mini bar of goodies upon entering our room. The shopping was amazing! And we truly had the best pizza and fried calamari at Pizzeria Capass! If you are staying in Napoli you NEED to stay here! Bravo! Grazie Mille

10

Colin

Apr 7, 2024

·

Stayed 3 nights

Nice comfortable hotel. Great location for walking around town. We liked the keyless entry system.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many guests calling rooms spotless and well maintained. One review noted an unclean pillow, which appears isolated.

Related guest reviews

10

Joshua

Nov 2, 2025

·

Stayed 4 nights

Spotless, easy instructions for access and chrck in. Great location in the old town.

10

Agnes

Nov 25, 2025

·

Stayed 2 nights

The property is in optimal state, the room was ample with a very clean bathroom with all the facilities. It was very easy to get in contact with the staff.

10

Teresa

Jun 21, 2025

·

Stayed 2 nights

Our accommodations were perfect, great location, the staff was very responsive to any questions we had. Our room was on the smaller side, but worked for 2 nights, it was clean and had everything we needed. The complimentary mini bar was very nice. The location of apartment was also perfect, easy to walk to most areas that we wanted to visit.

10

Nichole

Jun 23, 2025

·

Stayed 2 nights

It’s great location to be in the bustle of historic Naples! The room and bathroom is spacious and very clean and comfortable! The ac works great!! There is also a small fridge which is very nice to have small snaccs and water store. The building feels very safe considering it is in a busy area, we felt comfortable that no one can just walk in. The only downside is that during business hours, 9-7 pm, there are no car access, since the street shops are all open and it’s pedestrian only. So getting dropped off or picked up can be cumbersome with your luggages as you do need to walk to where the car is allowed to be. During our stay, we found out there is an easier spot to be picked up, much closer than if you just give the actual address of accomodation. You can ask apartment them the location of that pick up spot :)

10

Skarlyn

Sep 7, 2024

·

Stayed 1 night

Its Room was a great stay! The rooms were very clean and nicely decorated. The check in/out process was easy. Host was available at any time to answer any questions. This Hotel is properly located in the city and made it very easy to walk about, shop, eat, drink and explore!

10

Jean

Oct 21, 2025

·

Stayed 5 nights

Beautiful room, quiet, sparkling clean. Located right at Spaccanapoli and San Gregorio Ameno with great shopping. Many activities and tours located close by such as Underground Naples and pizza classes. Lots of dining choices. Staff immediately responsive via text to questions or concerns. Great stay and would definitely stay there again!

10

Michael

Oct 10, 2025

·

Stayed 2 nights

Great experience. Very clean. Staff was very responsive with answering questions. Would highly recommend when visiting the area.

10

Jodie

Aug 24, 2023

·

Stayed 4 nights

Beautifully done apartment! Very new and clean, great location!

10

Angelina

Sep 16, 2025

·

Stayed 1 night

It’s Room is the PERFECT place to stay while you are in Napoli! The communication was quick and easy. Finding the place was easy and all the instructions made sense. The actual room was INCREDIBLE!! Very spacious, super clean and we given a mini bar of goodies upon entering our room. The shopping was amazing! And we truly had the best pizza and fried calamari at Pizzeria Capass! If you are staying in Napoli you NEED to stay here! Bravo! Grazie Mille

10

Carlo

Apr 30, 2022

·

Stayed 3 nights

Ottima posizione nel cuore di Napoli! Camere moderne e ben arredate, ambiente pulito. Massima disponibilità e tempestività da parte di Francesco ad ogni richiesta. Consigliatissimo!!

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, stylish and generally quiet despite the central setting; many are spacious while a few are smaller but functional. Guests appreciated comfortable beds and decor, with occasional minor issues like pillow preference or a quirky shower.

Related guest reviews

10

Joseph

Sep 17, 2025

·

Stayed 1 night

Absolutely beautiful hotel just off the main drag, incredibly quiet despite the central location. Cannot fault anything, check in and out was seamless, we didn’t want for anything, really was a excellent stay

10

Cameron

Jun 4, 2025

·

Stayed 4 nights

The location of this hotel was fantastic. We walked out of our door and into central Naples. However, the room itself was very quiet. The staff were very attentive to our needs including assisting with cleaning and information when one of our group was sick. The shower did have some difficulties, but we revived prompt help via WhatsApp

10

Francis Angelo

Jun 18, 2025

·

Stayed 1 night

This place was amazing, i had my doubts at first just because my experience in any EU countries the rooms are usually small and tight but this one was amazing and affordable! The price and the spacious room were definitely amazing. 10/10

8

Ian

Apr 18, 2025

·

Stayed 5 nights

The apartment was right in the centre of the Spanish Quarter which was fantastic as everything was close by. The apartment was really nice, bathroom great, large bedroom and lounge area. Beautifully decorated and very stylish. Very quiet inside. Being very picky, fluffier pillows would be nice. Also, on arrival we struggled to open the outer door to the apartment but the owner arrived and showed us the knack of pulling the door and then pushing it open. Really enjoyed our stay and would thoroughly recommend this apartment.

10

Maralyn

Oct 8, 2024

·

Stayed 2 nights

This place is very centrally located. The office staff was friendly and helpful. We stayed in a little apartment that was comfortable an well equipped!

10

Nichole

Jun 23, 2025

·

Stayed 2 nights

It’s great location to be in the bustle of historic Naples! The room and bathroom is spacious and very clean and comfortable! The ac works great!! There is also a small fridge which is very nice to have small snaccs and water store. The building feels very safe considering it is in a busy area, we felt comfortable that no one can just walk in. The only downside is that during business hours, 9-7 pm, there are no car access, since the street shops are all open and it’s pedestrian only. So getting dropped off or picked up can be cumbersome with your luggages as you do need to walk to where the car is allowed to be. During our stay, we found out there is an easier spot to be picked up, much closer than if you just give the actual address of accomodation. You can ask apartment them the location of that pick up spot :)

8

Janet

Aug 19, 2025

·

Stayed 1 night

We arrived in the dark. We figured out the gate and were able to enter. We took the small elevator to the fourth floor as instructed. The entry was dark. One of the other guests was smoking outside the entry and told us where the reception desk was. The rooms come off of the reception area. They are small, well designed. Bed was comfortable. Ecofriendly very functional shower was appreciated.

10

Jean

Oct 21, 2025

·

Stayed 5 nights

Beautiful room, quiet, sparkling clean. Located right at Spaccanapoli and San Gregorio Ameno with great shopping. Many activities and tours located close by such as Underground Naples and pizza classes. Lots of dining choices. Staff immediately responsive via text to questions or concerns. Great stay and would definitely stay there again!

10

Jose

Jun 20, 2025

·

Stayed 1 night

Great place to stay in!! Love the decoration.

10

Angelina

Sep 16, 2025

·

Stayed 1 night

It’s Room is the PERFECT place to stay while you are in Napoli! The communication was quick and easy. Finding the place was easy and all the instructions made sense. The actual room was INCREDIBLE!! Very spacious, super clean and we given a mini bar of goodies upon entering our room. The shopping was amazing! And we truly had the best pizza and fried calamari at Pizzeria Capass! If you are staying in Napoli you NEED to stay here! Bravo! Grazie Mille

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is remote-first via clear instructions and WhatsApp, with hosts frequently praised for fast, helpful responses and smooth self check-in/out. A few guests missed in-person staffing.

Related guest reviews

10

Ana

Oct 10, 2025

·

Stayed 5 nights

Incredible stay for the price. Excellent location, staff and amenities. Will definitely use again

10

Joseph

Sep 17, 2025

·

Stayed 1 night

Absolutely beautiful hotel just off the main drag, incredibly quiet despite the central location. Cannot fault anything, check in and out was seamless, we didn’t want for anything, really was a excellent stay

10

Jodie

May 26, 2025

·

Stayed 3 nights

We had an incredible stay at Its Room! I booked this hotel for the first part of my partners 40th birthday and it was fantastic. We visited Naples for a football game and to enjoy the city and surrounding area and this hotel was the perfect base for our trip. Super easy check in and check out, the team was always ready to help with extras and quick with communication. The location is perfect, feeling safe and right next to all the best spots in Naples! Completely recommend. Thank you for a wonderful stay!

10

Jessica

Jul 9, 2022

·

Stayed 1 night

An awesome experience that exceeded my expectations on so many levels. This hotel was a completely unique set up from staff interaction (remote but exceptionally attentive) to the actual layout of the hotel. The room itself was very spacious, impeccably clean and well decorated. It's definitely more than just a room someone has clearly put alot of thought into the design and guest experience. The location couldn't be better, located in the old section, close to lots of shops, restaurants and sites. Our only regret is that we didn't stay longer in Naples but hopefully will return and would most definitely stay here again. Thank you!

10

Skarlyn

Sep 7, 2024

·

Stayed 1 night

Its Room was a great stay! The rooms were very clean and nicely decorated. The check in/out process was easy. Host was available at any time to answer any questions. This Hotel is properly located in the city and made it very easy to walk about, shop, eat, drink and explore!

6

erica

Jul 30, 2024

·

Stayed 1 night

This place is super basic, there is no staff to welcome you other than via WhatsApp text. I also didn’t realize that it is not possible for taxis to drop off or pick up, which made it very inconvenient for us because we had a lot of luggage. Just felt kind of like a dorm room that we were staying in. It was fine, but if you are trying to coordinate taxi rides, I would suggest an alternate location.

10

Jean

Oct 21, 2025

·

Stayed 5 nights

Beautiful room, quiet, sparkling clean. Located right at Spaccanapoli and San Gregorio Ameno with great shopping. Many activities and tours located close by such as Underground Naples and pizza classes. Lots of dining choices. Staff immediately responsive via text to questions or concerns. Great stay and would definitely stay there again!

10

Michael

Oct 10, 2025

·

Stayed 2 nights

Great experience. Very clean. Staff was very responsive with answering questions. Would highly recommend when visiting the area.

10

Tyler

Sep 20, 2025

·

Stayed 1 night

Super helpful and responsive host! Very clean apartment in a great location.

8

Birger

Apr 13, 2025

·

Stayed 2 nights

Good location. The room was fine. It is an electronic checkin and communication. It worked but would prefer some person to meet and talk to.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

The hotel sits in the historic center near Spaccanapoli and San Gregorio Armeno, making sights, shops and dining very walkable. Some guests note limited taxi or car access due to the pedestrian street, which can make luggage transfers harder.

Related guest reviews

10

Joshua

Nov 2, 2025

·

Stayed 4 nights

Spotless, easy instructions for access and chrck in. Great location in the old town.

10

Cameron

Jun 4, 2025

·

Stayed 4 nights

The location of this hotel was fantastic. We walked out of our door and into central Naples. However, the room itself was very quiet. The staff were very attentive to our needs including assisting with cleaning and information when one of our group was sick. The shower did have some difficulties, but we revived prompt help via WhatsApp

10

John

Sep 30, 2025

·

Stayed 1 night

We only stayed here one night as Naples was just one leg of our journey. But It's Room Naples is now our go to hotel anytime we are staying in Naples. Convenient to all the shops and restaurants of Via San Gregorio Armeno. Very safe location.

10

Maralyn

Oct 8, 2024

·

Stayed 2 nights

This place is very centrally located. The office staff was friendly and helpful. We stayed in a little apartment that was comfortable an well equipped!

10

Nichole

Jun 23, 2025

·

Stayed 2 nights

It’s great location to be in the bustle of historic Naples! The room and bathroom is spacious and very clean and comfortable! The ac works great!! There is also a small fridge which is very nice to have small snaccs and water store. The building feels very safe considering it is in a busy area, we felt comfortable that no one can just walk in. The only downside is that during business hours, 9-7 pm, there are no car access, since the street shops are all open and it’s pedestrian only. So getting dropped off or picked up can be cumbersome with your luggages as you do need to walk to where the car is allowed to be. During our stay, we found out there is an easier spot to be picked up, much closer than if you just give the actual address of accomodation. You can ask apartment them the location of that pick up spot :)

10

Skarlyn

Sep 7, 2024

·

Stayed 1 night

Its Room was a great stay! The rooms were very clean and nicely decorated. The check in/out process was easy. Host was available at any time to answer any questions. This Hotel is properly located in the city and made it very easy to walk about, shop, eat, drink and explore!

6

erica

Jul 30, 2024

·

Stayed 1 night

This place is super basic, there is no staff to welcome you other than via WhatsApp text. I also didn’t realize that it is not possible for taxis to drop off or pick up, which made it very inconvenient for us because we had a lot of luggage. Just felt kind of like a dorm room that we were staying in. It was fine, but if you are trying to coordinate taxi rides, I would suggest an alternate location.

10

Jean

Oct 21, 2025

·

Stayed 5 nights

Beautiful room, quiet, sparkling clean. Located right at Spaccanapoli and San Gregorio Ameno with great shopping. Many activities and tours located close by such as Underground Naples and pizza classes. Lots of dining choices. Staff immediately responsive via text to questions or concerns. Great stay and would definitely stay there again!

10

Teri

Dec 26, 2024

·

Stayed 5 nights

Our room seemed like a small flat. It was private and convenient. My family liked leaving and within 10 meters being on Spaccanapoli.

10

Stephano

Sep 17, 2025

·

Stayed 2 nights

Habitación muy bonita y con buenos acabados. Situada en un área comercial y turística en donde a unos pasos se tienen muchos locales de comida y souvenirs, y a unos cuantos minutos de la estación de metro Duomo con fácil acceso al resto de la ciudad. Muy recomendado.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $103
8 $101	9 $101	10 $101	11 $124	12 $124	13	14
15	16	17 $239	18 $153	19	20	21
22	23 $111	24 $99	25 $108	26 $99	27 $99	28 $124
29 $137	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
		1 $124	2 $99	3 $99	4 $131	5 $177
6 $195	7 $170	8 $103	9 $99	10 $136	11 $137	12 $124
13 $99	14 $99	15 $99	16 $99	17 $136	18 $143	19 $136
20 $136	21 $154	22 $137	23 $150	24 $142	25 $155	26 $137
27 $148	28 $142	29 $142	30 $162	31 $252

It's Room Naples

About this property

Location

Room options

Superior Double Room, 1 Bedroom, Tower

Luxury Suite, 1 Queen Bed, City View, Tower

Deluxe Double Room, 1 Queen Bed, Tower

Deluxe Quadruple Room, 1 Queen Bed with Sofa Bed, Tower

Junior Studio Suite, 1 Bedroom, City View, Tower

Superior Double Room, 1 Queen Bed, Tower

Superior Loft, 1 Bedroom

Guest reviews of It's Room Naples

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about It's Room Naples

Prices for upcoming dates

Business details