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8.9
Fabulous
Based on 1,277 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Relais Della Porta, travellers praise the central location, standout breakfast in a beautiful historic salon, and helpful staff, while noting quirks tied to the old building such as a coin operated elevator, ongoing restoration, and tricky arrival.
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4
Gina
last week
·
Stayed 2 nights
Beware!!... I booked a room at Relais Della Porta and was put in a room at the inferior hotel next door (Relais Ammira) which I believe is the same owner. After 22 hours of travel, I was exhausted and didn't want to deal with it in the moment. The next day I was told that the room they gave me was bigger than the one I booked and had a jacuzzi tub. (I have no interest in a jacuzzi tub.). I booked a hotel with charm, and I got a hotel that felt like a dormitory. Ammira has NO charm. Since I was only staying 2 nights, I was not interested in changing rooms but would have appreciated some form of compensation, which they refused. I overpaid for what I got, I did not get the room I booked, and I definitely feel swindled.
Beware!!... I booked a room at Relais Della Porta and was put in a room at the inferior hotel next door (Relais Ammira) which I believe is the same owner. After 22 hours of travel, I was exhausted and didn't want to deal with it in the moment. The next day I was told that the room they gave me was bigger than the one I booked and had a jacuzzi tub. (I have no interest in a jacuzzi tub.). I booked a hotel with charm, and I got a hotel that felt like a dormitory. Ammira has NO charm. Since I was only staying 2 nights, I was not interested in changing rooms but would have appreciated some form of compensation, which they refused. I overpaid for what I got, I did not get the room I booked, and I definitely feel swindled.
6
teresa
Oct 23, 2025
·
Stayed 1 night
Breakfast was fresh. Replenished regularly,when low. Many choices available. Staff was very pleasant and helpful. Clean room,but I had to walk up and down stairs to get to it. Not good for my back and hard to carry luggage. The hotel still appeared to be in refurbishing stage. Was told it was a Very old palace. Location was good. Able to walk to what we wanted to see. Check other online searches for availability and room rate other than Expedia. I paid $40. More than my travel companions who booked thru bookings.com And they both had better accommodations My room was standard , they had junior suite.
Breakfast was fresh. Replenished regularly,when low. Many choices available. Staff was very pleasant and helpful. Clean room,but I had to walk up and down stairs to get to it. Not good for my back and hard to carry luggage. The hotel still appeared to be in refurbishing stage. Was told it was a Very old palace. Location was good. Able to walk to what we wanted to see. Check other online searches for availability and room rate other than Expedia. I paid $40. More than my travel companions who booked thru bookings.com And they both had better accommodations My room was standard , they had junior suite.
10
Richard
Oct 7, 2025
·
Stayed 2 nights
Very nice we will be back!!
Very nice we will be back!!
10
evelyn
Sep 11, 2025
·
Stayed 3 nights
This hotel was a gem in the middle of a chaotic city like Naples. It was in the perfect location, served great breakfast, and the staff was amazing. Alessandro created a wonderful itinerary for the day that I used. I would stay here again.
This hotel was a gem in the middle of a chaotic city like Naples. It was in the perfect location, served great breakfast, and the staff was amazing. Alessandro created a wonderful itinerary for the day that I used. I would stay here again.
10
Adeline
Jun 10, 2025
·
Stayed 1 night
The staff.
The staff.
Via Toledo 368, piano III, Naples, Italy
Location
A stay at Relais Della Porta places you in the heart of Naples, steps from Via Toledo and Spaccanapoli. This luxury guesthouse is 0.5 mi (0.8 km) from Galleria Umberto I and 0.7 mi (1.1 km) from Naples National Archaeological Museum.
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