Is parking available at the property?

Parking is available at the property, but details regarding the type (private/public, on-site/off-site, covered/uncovered) and cost are not specified. It is advisable to contact the property for more information.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee.

Does the property allow pets?

The property does not specify pet policies, including the maximum number of pets allowed or any fees charged. Service animals are generally exempt from pet policies.

What are the standard check-in and check-out times?

The standard check-in time is 2:30 PM and check-out time is 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests should arrange the transfer in advance.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Specific details about elevators and accessible rooms are not provided, so it is recommended to contact the property for more information.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Naples, just steps from Via Toledo and Spaccanapoli. It is approximately 0.5 miles from Galleria Umberto I and 0.7 miles from Naples National Archaeological Museum. Public transport options are likely available nearby.

What are the policies for guests staying with children?

Children are allowed at the property. However, all guests, including children, must be present at check-in and show a government-issued photo ID card or passport.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of EUR 15.0 per day. Specific details about extra beds and associated costs are not provided, so it is advisable to contact the property for further information.

Relais Della Porta in Naples

Average nightly price at Relais Della Porta by month, last 12 months (USD)
Month	Average price
January	$175
February	$154
March	$188
April	$336
May	$347
June	$267
July	$243
August	$210
September	$308
October	$309
November	$218
December	$174

What guests think

At Relais Della Porta, travellers praise the central location, standout breakfast in a beautiful historic salon, and helpful staff, while noting quirks tied to the old building such as a coin operated elevator, ongoing restoration, and tricky arrival.

Rooms are often modern, spacious or uniquely historic, though some have odd layouts with loft beds or internal stairs, occasional street noise, and spotty Wi-Fi. Interiors are clean and well kept, contrasting with the older exterior. Best for travellers who value charm and convenience over polished entrances and conventional layouts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The historic coin operated elevator and access to upper floors are noted, and parts of the property/building are under restoration; the older exterior and small signage can make arrival confusing.

Related guest reviews

10

Kathryn

Sep 21, 2022

·

Stayed 2 nights

What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!

8

Steven

Aug 31, 2024

·

Stayed 3 nights

The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.

6

teresa

Oct 23, 2025

·

Stayed 1 night

Breakfast was fresh. Replenished regularly,when low. Many choices available. Staff was very pleasant and helpful. Clean room,but I had to walk up and down stairs to get to it. Not good for my back and hard to carry luggage. The hotel still appeared to be in refurbishing stage. Was told it was a Very old palace. Location was good. Able to walk to what we wanted to see. Check other online searches for availability and room rate other than Expedia. I paid $40. More than my travel companions who booked thru bookings.com And they both had better accommodations My room was standard , they had junior suite.

10

Dalmo

Oct 28, 2023

·

Stayed 4 nights

A entrada para o hotel merece mais informações, pois a placa de informação do hotel é minuscula. É assustador a chegada ao hotel, mas este surpreende ao adentrar ao mesmo. Antigo , mas bem conservado. O atendimento é muito bom, atenciosos. O café da manhã tambem surpreende pela qualidade dos produtos apresentados. Recomendo o hotel

Translate

8

Sonia

Dec 22, 2025

·

Stayed 4 nights

Hôtel en réfection le petit déjeuner sur 2 ailes la première magnifique salle avec fresque au plafond qui se reflète sur les tables en miroir Personnel sympathique et plus particulièrement à Béatrice qui m’a chouchouté et conseille de bons plans

Translate

10

Giselle

Mar 18, 2025

·

Stayed 3 nights

Foi excelente. Hotel muito bem localizado. Um pouco difícil de encontrar, porque não fica muito visivel a placa do hotel. Está sendo restaurado, então é necessária uma senha para entrar e sair. Nos foi dado um Upgrade para o prédio novo. Pessoas muito dispostas a ajudar é um café da manhã excelente

Translate

10

Michelle

Feb 20, 2024

·

Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.

8

Jorge

Aug 2, 2025

·

Stayed 1 night

La llegada fue inesperada, no había nadie del hotel en la puerta, tuvimos que conseguir una moneda de 10 Cts para poder subir el elevador que está en un edificio viejo y sin mantenimiento. El hotel por dentro es nuevo y está en muy buenas condiciones pero el edificio es viejo y mal mantenido… tendrían que tener a una persona en la puerta para recibirte. Nadie ayuda a cargar maletas en las escaleras. Una vez que te atienden son amables

Translate

10

JOHN

Jun 27, 2024

·

Stayed 3 nights

The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.

4

Barbara

Jun 12, 2024

·

Stayed 1 night

No safe in our room.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Interiors and rooms are described as clean and well kept.

Related guest reviews

8

Diana

Feb 19, 2024

·

Stayed 1 night

Great location. Rooms were modern and clean with a strange layout. Staff was ok.

10

Kathryn

Sep 21, 2022

·

Stayed 2 nights

What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!

8

Steven

Aug 31, 2024

·

Stayed 3 nights

The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.

6

teresa

Oct 23, 2025

·

Stayed 1 night

Breakfast was fresh. Replenished regularly,when low. Many choices available. Staff was very pleasant and helpful. Clean room,but I had to walk up and down stairs to get to it. Not good for my back and hard to carry luggage. The hotel still appeared to be in refurbishing stage. Was told it was a Very old palace. Location was good. Able to walk to what we wanted to see. Check other online searches for availability and room rate other than Expedia. I paid $40. More than my travel companions who booked thru bookings.com And they both had better accommodations My room was standard , they had junior suite.

10

Roberta

Jan 14, 2024

·

Stayed 2 nights

L'hotel Relais è un vero gioiello dell'ospitalità. La sua elegante architettura, combinata con un servizio impeccabile, crea un'esperienza indimenticabile. Le camere sono lussuose e ben curate, offrendo comfort e tranquillità. Il personale dell'hotel Relais si distingue per la sua cortesia e professionalità. Dal momento dell'arrivo alla partenza, ogni membro del team si impegna a garantire un servizio caloroso e attento. La loro disponibilità nel soddisfare le richieste degli ospiti contribuisce a creare un'atmosfera accogliente e familiare. La cordialità del personale aggiunge un tocco speciale all'esperienza complessiva, facendo sentire gli ospiti non solo graditi, ma veramente coccolati. Nel complesso, l'hotel Relais è una scelta eccellente per chi cerca una vacanza raffinata

Translate

10

Irina

Mar 14, 2023

·

Stayed 5 nights

Mitten in der Stadt. Direkt in der Haupteinkaufsstraße. Daher etwas laut. Aber so ist das eben im Centrum. Sehr schöne Unterkunft. Frühstück gut. Sehr sauber.

Translate

10

Dalmo

Oct 28, 2023

·

Stayed 4 nights

A entrada para o hotel merece mais informações, pois a placa de informação do hotel é minuscula. É assustador a chegada ao hotel, mas este surpreende ao adentrar ao mesmo. Antigo , mas bem conservado. O atendimento é muito bom, atenciosos. O café da manhã tambem surpreende pela qualidade dos produtos apresentados. Recomendo o hotel

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, or uniquely historic. Some have unusual layouts with loft beds or internal stairs; Wi-Fi can be unreliable and street noise affects certain rooms.

Related guest reviews

8

Diana

Feb 19, 2024

·

Stayed 1 night

Great location. Rooms were modern and clean with a strange layout. Staff was ok.

8

Steven

Aug 31, 2024

·

Stayed 3 nights

The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.

10

Andrea

May 16, 2024

·

Stayed 3 nights

Staff were great. Large rooms. Beautiful hotel

10

Avalon

May 6, 2023

·

Stayed 2 nights

It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!

6

Thomas

Jun 14, 2024

·

Stayed 1 night

This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.

6

Agneta

Apr 10, 2024

·

Stayed 2 nights

Hotellet bokades då det utlovades att bo i ett gammalt palats. Frukost åts i en gammal fin salong men rummet var helt modernt högst upp i huset. Ingen palatskänsla överhuvudtaget. Bra läge och generös frukost.

Translate

6

Nasser

Oct 29, 2025

·

Stayed 2 nights

Väldigt oväsen

Translate

10

Irina

Mar 14, 2023

·

Stayed 5 nights

Mitten in der Stadt. Direkt in der Haupteinkaufsstraße. Daher etwas laut. Aber so ist das eben im Centrum. Sehr schöne Unterkunft. Frühstück gut. Sehr sauber.

Translate

10

JOHN

Jun 27, 2024

·

Stayed 3 nights

The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.

8

Giovanni

Aug 24, 2022

·

Stayed 1 night

Overall great experience . The staff very friendly and the deluxe suite with balcony city view absolutely fabulous. I will highly recommend . Thank you Ester for your help Gianni & Clarissa

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is largely friendly, helpful, and accommodating, with staff offering local tips and occasional upgrades. A few reports mention inconsistent friendliness or confusion over charges.

Related guest reviews

10

Konstantinos

May 14, 2025

·

Stayed 4 nights

Sehr zentral. Freundlicher zuvorkommender Service.

Translate

10

Stephanie

Nov 25, 2024

·

Stayed 4 nights

Great stay, great location, great service, perfect weekend!

6

Barbara

Jun 12, 2024

·

Stayed 3 nights

The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.

8

Steven

Aug 31, 2024

·

Stayed 3 nights

The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.

10

Lisa

Oct 28, 2022

·

Stayed 1 night

The service is top notch. Very charming hotel. Little difficult to find but worth the trouble.

10

Avalon

May 6, 2023

·

Stayed 2 nights

It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!

10

evelyn

Sep 11, 2025

·

Stayed 3 nights

This hotel was a gem in the middle of a chaotic city like Naples. It was in the perfect location, served great breakfast, and the staff was amazing. Alessandro created a wonderful itinerary for the day that I used. I would stay here again.

8

Sonia

Dec 22, 2025

·

Stayed 4 nights

Hôtel en réfection le petit déjeuner sur 2 ailes la première magnifique salle avec fresque au plafond qui se reflète sur les tables en miroir Personnel sympathique et plus particulièrement à Béatrice qui m’a chouchouté et conseille de bons plans

Translate

10

Giselle

Mar 18, 2025

·

Stayed 3 nights

Foi excelente. Hotel muito bem localizado. Um pouco difícil de encontrar, porque não fica muito visivel a placa do hotel. Está sendo restaurado, então é necessária uma senha para entrar e sair. Nos foi dado um Upgrade para o prédio novo. Pessoas muito dispostas a ajudar é um café da manhã excelente

Translate

10

JOHN

Jun 27, 2024

·

Stayed 3 nights

The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very central on or near a main shopping street with major sights walkable. Some guests found the entrance hard to spot and street noise noticeable.

Related guest reviews

10

Konstantinos

May 14, 2025

·

Stayed 4 nights

Sehr zentral. Freundlicher zuvorkommender Service.

Translate

10

Matej

Feb 1, 2024

·

Stayed 2 nights

We were travelling with a baby. We’re happy about everything: friendly staff, incredibly nice room with fancy bed, best possible location in the city. Recommended!

10

Kathryn

Sep 21, 2022

·

Stayed 2 nights

What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!

10

Lisa

Oct 28, 2022

·

Stayed 1 night

The service is top notch. Very charming hotel. Little difficult to find but worth the trouble.

10

Avalon

May 6, 2023

·

Stayed 2 nights

It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!

10

evelyn

Sep 11, 2025

·

Stayed 3 nights

This hotel was a gem in the middle of a chaotic city like Naples. It was in the perfect location, served great breakfast, and the staff was amazing. Alessandro created a wonderful itinerary for the day that I used. I would stay here again.

10

Irina

Mar 14, 2023

·

Stayed 5 nights

Mitten in der Stadt. Direkt in der Haupteinkaufsstraße. Daher etwas laut. Aber so ist das eben im Centrum. Sehr schöne Unterkunft. Frühstück gut. Sehr sauber.

Translate

10

Dalmo

Oct 28, 2023

·

Stayed 4 nights

A entrada para o hotel merece mais informações, pois a placa de informação do hotel é minuscula. É assustador a chegada ao hotel, mas este surpreende ao adentrar ao mesmo. Antigo , mas bem conservado. O atendimento é muito bom, atenciosos. O café da manhã tambem surpreende pela qualidade dos produtos apresentados. Recomendo o hotel

Translate

10

Giselle

Mar 18, 2025

·

Stayed 3 nights

Foi excelente. Hotel muito bem localizado. Um pouco difícil de encontrar, porque não fica muito visivel a placa do hotel. Está sendo restaurado, então é necessária uma senha para entrar e sair. Nos foi dado um Upgrade para o prédio novo. Pessoas muito dispostas a ajudar é um café da manhã excelente

Translate

10

Michelle

Feb 20, 2024

·

Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised for quality, variety, and presentation in a historic salon; several guests called it the best of their trip.

Related guest reviews

8

Steven

Aug 31, 2024

·

Stayed 3 nights

The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.

10

Avalon

May 6, 2023

·

Stayed 2 nights

It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!

10

Gabriel

Jun 15, 2022

·

Stayed 1 night

Top top hotel in Napoli! Beautiful in the inside and best location! Highly recommended. The stuff are super nice and they even give me free upgrade! Rooms are big and decoration is amazing. Breakfast yummy! It is a must in Napoli!

6

teresa

Oct 23, 2025

·

Stayed 1 night

Breakfast was fresh. Replenished regularly,when low. Many choices available. Staff was very pleasant and helpful. Clean room,but I had to walk up and down stairs to get to it. Not good for my back and hard to carry luggage. The hotel still appeared to be in refurbishing stage. Was told it was a Very old palace. Location was good. Able to walk to what we wanted to see. Check other online searches for availability and room rate other than Expedia. I paid $40. More than my travel companions who booked thru bookings.com And they both had better accommodations My room was standard , they had junior suite.

6

Agneta

Apr 10, 2024

·

Stayed 2 nights

Hotellet bokades då det utlovades att bo i ett gammalt palats. Frukost åts i en gammal fin salong men rummet var helt modernt högst upp i huset. Ingen palatskänsla överhuvudtaget. Bra läge och generös frukost.

Translate

10

evelyn

Sep 11, 2025

·

Stayed 3 nights

This hotel was a gem in the middle of a chaotic city like Naples. It was in the perfect location, served great breakfast, and the staff was amazing. Alessandro created a wonderful itinerary for the day that I used. I would stay here again.

10

Elizabeth

Jul 11, 2023

·

Stayed 1 night

The property was unique and beautiful. The breakfasts were sensational. The hosts were incredible!!!

8

Sonia

Dec 22, 2025

·

Stayed 4 nights

Hôtel en réfection le petit déjeuner sur 2 ailes la première magnifique salle avec fresque au plafond qui se reflète sur les tables en miroir Personnel sympathique et plus particulièrement à Béatrice qui m’a chouchouté et conseille de bons plans

Translate

10

Giselle

Mar 18, 2025

·

Stayed 3 nights

Foi excelente. Hotel muito bem localizado. Um pouco difícil de encontrar, porque não fica muito visivel a placa do hotel. Está sendo restaurado, então é necessária uma senha para entrar e sair. Nos foi dado um Upgrade para o prédio novo. Pessoas muito dispostas a ajudar é um café da manhã excelente

Translate

10

Michelle

Feb 20, 2024

·

Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $651	12 $204	13 $262	14 $262	15 $554	16	17 $524
18 $214	19 $294	20 $341	21 $212	22 $212	23 $258	24 $272
25 $213	26 $276	27 $261	28 $266	29 $208	30 $221	31 $221

Su	Mo	Tu	We	Th	Fr	Sa
1 $231	2 $167	3 $162	4 $164	5 $168	6 $179	7 $224
8 $164	9 $160	10 $171	11 $168	12 $168	13 $168	14 $179
15 $169	16 $165	17 $168	18 $155	19 $177	20 $174	21 $188
22 $166	23 $170	24 $169	25 $162	26 $175	27 $179	28 $178
29 $161	30 $163

Relais Della Porta

Prices for Relais Della Porta

Monthly average prices

About this property

Location

Room options

Deluxe Suite, Balcony, City View

Deluxe Room (Jacuzzi)

Royal Suite

Suite

Junior Quadruple Room

Superior Double Room

Deluxe Quadruple Room, 1 King Bed with Sofa Bed

Standard Double Room, 1 King Bed

Junior Suite, Balcony, City View

Deluxe Double Room, Balcony

Deluxe Room

Room

Guest reviews of Relais Della Porta

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Relais Della Porta

Prices for upcoming dates

Business details