Is parking available at the property?

Nearby parking is available at a fee of GBP 37 per day. It is advisable to check for availability in advance as reservations may be required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily. Specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed at the property with a fee of GBP 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details on bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in London City Centre, within a 5-minute drive of Olympia Events and Natural History Museum. It is approximately 1.5 miles from Royal Albert Hall and 1.8 miles from Hyde Park.

What are the policies for guests staying with children?

Children can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available at a fee of GBP 45 per night. Advance request or confirmation may be required for availability.

Residence Inn by Marriott London Kensington

Average nightly price at Residence Inn by Marriott London Kensington by month, last 12 months (USD)
Month	Average price
January	US$165
February	US$169
March	US$225
April	US$215
May	US$250
June	US$319
July	US$347
August	US$242
September	US$310
October	US$249
November	US$233
December	US$268

What guests think

Residence Inn by Marriott London Kensington earns praise for friendly, attentive staff, a generous breakfast, and practical suites with kitchenettes, plus a handy next door Tesco and walkable links to Earl's Court for travelers seeking convenience and value.

Across reviews, the two elevators are undersized for the building and frequently slow or out of service, leading to long waits. Many guests also report weak or nonworking air conditioning, especially in warm weather. Noise from corridors or the street and inconsistent housekeeping appear at times, and the location is a walk from the nearest Tube and not central to major sights. Expect a comfortable, service-led stay with some operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is well reviewed and free laundry is handy, though machines and the room can be busy. The two elevators are consistently slow or out of service, and there’s no on site restaurant (nearby venues handle room-service style orders).

Related guest reviews

10

Karen

30 Dec 2024

·

Stayed 4 nights

The breakfast was amazing. It was very convenient to the tube and other areas. Lots of restaurants within a short walk as well as a Tesco grocery store next door. Free laundry and a nice fitness facility made this a gem.

4

bruce

21 Jun 2025

·

Stayed 5 nights

There us no restaurantin the hotel for peopleto eat

10

Thomas

4 Nov 2025

·

Stayed 3 nights

Very clean, gym is great.

8

anthony

22 Apr 2025

·

Stayed 8 nights

First the good...We stayed there for 8 nights. Every person that works there were so friendly and accommodating. The room was spacious and the bed was comfortable. My daughter slept on the pull out couch. The free breakfast was great. Fresh fruit, bread, and pastries every day. The coffee maker made whatever you liked....espresso, cappuccino, etc. The hot food was better than most hotels. The location was great. It was about a 15 minute walk to the tube. There is no in-house restaurant, but the Italian place across the street delivered for free. It was decent for the couple of nights we were dead tired from our day. Now for the not so good...Breakfast was a mob scene every morning. A wait for a table took a half hour at times. That being said, the staff were amazing at keeping everything orderly and stocked. The elevators are the worst. They have a mind of their own. They even have a sign in them, saying how slow they are. It got to be comical by the end of our stay. We often hiked the five floors to avoid the wait. The bed in the room instead of being against the window was against the hallway wall (which seemed to be about one inch thick), and the noise from guests moving (often kids running)about and talking loudly, woke us up multiple times a night. Overall. the good outweighed the bad by quite a bit. American hotels could use a lesson from the fabulous staff at this hotel. I would definitely stay again and recommend this hotel to my friends.

10

Shannon Lee

7 Apr 2024

·

Stayed 6 nights

Outstanding service!! Cannot say enough about how well the staff did in exceeding our expectations at every opportunity. The ONLY complaint is the lift- undersized for the property, and with a disabled guest the stairs are not an option. Wasted quite a bit of time waiting and heard many complaints from other giests about the same.

8

Paul

8 Dec 2022

·

Stayed 19,333 nights

Conveniently located near Earls Court tube, next to a large superstore. The gym was good and the laundry was a god send when travelling. Breakfast was good quality/ good variety and plenty. The rooms had everything you needed even had a small balcony! The only thing that let it down for me was the cleanliness, the stairs where filthy with tissues/rubbish etc lying for over a day. The gym and laundry never got cleaned in the 3 days we stayed. The gym had a dirty towel as well as rubbish lying in the same place for those 3 days and nothing to clean the equipment with between users.

8

IDIL

5 May 2025

·

Stayed 3 nights

As a regular guest, I want to thank you for consistently providing a wonderful experience. The room was fantastic, and the breakfast as excellent as always. I truly appreciate the high quality of service you maintain. That said, I’d like to share one concern from my recent stay. The hotel was, as usual, fully booked — which is a good sign! — but it did feel quite crowded at times. Waiting for the elevator was the most challenging part of the experience. Staying on a high floor became uncomfortable, especially given the recent earthquake in Turkey, which left me feeling uneasy. Unfortunately, there were no available rooms to move to a lower floor, though your staff handled the situation with kindness and professionalism. Next time I’m in London, I will absolutely stay with you again — but I will definitely request a room on a lower floor, where I’d feel safer and could use the stairs if needed. Thank you again for your hospitality.

6

Jason

8 Jun 2025

·

Stayed 2 nights

Nice hotel, air conditioning was not working, room was so hot! One of the elevators was broken so we waited very long to get to and from room. Breakfast was good but area was so hot and uncomfortable to enjoy the food

6

Emelie

16 Nov 2025

·

Stayed 3 nights

Overall OK, but not more than that. The elevators were horrible. Staff was friendly.

10

Nancy

8 Aug 2025

·

Stayed 5 nights

Lovely stay! Especially enjoyed the breakfast buffet. The laundry facilities were a great convenience.

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Cleanliness

Feedback on cleanliness is mixed: many found rooms and public areas clean, while others reported issues like mold, pests, smells, or missed details. Housekeeping and replenishment can be inconsistent.

Related guest reviews

6

Peter

7 Nov 2025

·

Stayed 3 nights

The location of the hotel was good, and it was also close to a large supermarket. Having a kitchen in the room was very convenient. However, the check-in process took a long time because the payment system wasn’t working. In addition, one of the elevators was constantly out of order, so there was often a long wait. The breakfast, though, was good. Unfortunately, there were many fruit flies in the room, which was quite disgusting — I killed around 20 of them. I even saw them flying in the lobby. If you left food unattended for a while, the flies would land on it. To make matters worse, I found four silverfish bugs during my stay. The television also didn’t work properly, as it kept shutting down after 10–15 minutes. When I checked out, I reported all of these issues, and the staff said they were already aware of them. So think twice before choosing to stay at this place.

10

PATRICK

21 Jul 2024

·

Stayed 2 nights

We stayed for 2 nights and the room was lovely. Hotel was clean and a great selection of food for breakfast.

4

Erica

20 Jul 2025

·

Stayed 6 nights

The air conditioning did not work. The shower had mold everywhere. They only had a plug in fan in the lounge area - at the hottest time of the year. Would not return.

4

Andrew

29 Apr 2024

·

Stayed 2 nights

Very disappointed with standard of decor and cleanliness. Staff were great.

2

Kaitlin

1 Jul 2024

·

Stayed 14 nights

Our suite for which we paid over $4,000 for was infested with ants! There were ants in the sink, bathroom and bed! Very disappointed…

8

Zsofia

30 Aug 2025

·

Stayed 4 nights

Overall a pleasant stay albeit the hotel is need of a refurb: carpets look quite used, parts of bed kept coming off. Daily housekeeping did not stretch bedsheets.

4

Eilidh

5 May 2025

·

Stayed 1 night

The room, especially the bathroom was not clean. Toothpaste marks on the sink. There was still cutlery in the dish washer. The walls are paper thin and kept getting woke up by the noise of others. The location is excellent for attending at the Olympia. The kitchenette in the room is fully equipped but just the dishes were not clean.

10

Kristin Rosel

10 Apr 2025

·

Stayed 3 nights

Friendly staff, clean, spacious rooms, good breakfast, near numerous underground stations and public transport options, good neighbourhood, near various restaurants, pubs, supermarkets etc.

10

Miguel

7 Aug 2025

·

Stayed 3 nights

Enjoyed our stay. Great breakfast and convenient location. Room was nice but not as clean as other Marriott’s we’ve been in. Old sponge found under bed, bedding had some stains etc. But I would still say a good experience overall.

4

Serge

25 Oct 2024

·

Stayed 4 nights

The rooms were very dirty. I had to be moved out of my first room because the smell was unmanageable.

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AI-generated summary based on recent guest reviews

Rooms

Suites are practical and often spacious for London, with useful kitchenettes. Recurrent drawbacks include weak or nonworking air conditioning, small or awkwardly laid-out bathrooms/bedrooms, thin walls and traffic noise, and some tired furnishings.

Related guest reviews

8

Nichola

27 Jul 2025

·

Stayed 3 nights

Our room was very noisy. It was an adjoining room so could hear hairdryer, snoring, tv very clearly! Right opposite the lift so could hear noisy revellers coming home and the traffic was so loud i checked to see if a window was open a few times. The room was very nice and spacious though, good kitchen facilties. Very clean. Staff were a mix - some very pleasant and a few not really bothered about customer service. Good location. Nice bar and bar staff.

8

Peter

12 Nov 2025

·

Stayed 1 night

Great experience at the Residence Kensington. From check in to check out, service was excellent. The rooms are so spacious for a London hotel and I would definitely stay here again.

10

Erik

12 Nov 2025

·

Stayed 6 nights

Room was large and comfortable. Staff ver friendly, helpful, and courteous. Good location a short walk to Earl’s Court tube station. Breakfast buffet was good and included traditional English breakfast.

6

Patricia

9 Jun 2025

·

Stayed 3 nights

Hotel checked us into a room where they knew AC didn’t work. Spent 1 night in hot, stuffy room because staff said hotel was full. Manager did upgrade us to a better room on 2nd night. Overheard other guests complaining of no AC as well. I of 2 elevators was out of service. This is a large hotel and guests waited in line to use elevator and it was full when doors opened on many floors. Guests with luggage or prams waited for several full elevators to pass. First room had soiled carpet and upholstery. Couch had buttons hanging off cushions or missing. Some mold in shower. Hotel is worn and need of maintenance

6

Ronni Michael

23 Jun 2025

·

Stayed 9 nights

Nice rooms, but the air quality was poor. Hallways and rooms felt stuffy even with aircondition on. Reception area seemed busy and chaotic during the day. Only two lifts that were very slow, and one of the lifts broke down completely the last days of my stay. Breakfast was good but overall I expected more from the Marriott brand.

6

Amy

13 Oct 2025

·

Stayed 1 night

The room was right off of the kitchen so was fairly loud starting very early. The bed is immediately into the room and should be swapped with the living space which is further away from the door.

6

Caralyn

3 May 2025

·

Stayed 1 night

Room was lovely, but it was like an oven. Air con was rubbish and fan in room very loud, so very little sleep. The Nespresso coffee machine had a 2 prong European plug which made no sense and which meant I couldn't avail of the nice coffee in the morning. Breakfast was great and staff were very helpful.

6

Catherine

11 Aug 2025

·

Stayed 4 nights

Great hotel, but AC does not work so the main thing for a hotel is being able to sleep well and unfortunately that was a struggle with no AC in a very warm london.

8

shidvash

10 Aug 2025

·

Stayed 4 nights

Traffic noise come thru windows

6

Adalberto

8 May 2025

·

Stayed 3 nights

Wifi is not strong enough I have to next to window to get wifi

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Service

Service is frequently praised as warm, helpful and proactive, with staff resolving issues and accommodating requests. There are occasional check-in or billing errors and periods when the desk feels overwhelmed.

Related guest reviews

8

Peter

12 Nov 2025

·

Stayed 1 night

Great experience at the Residence Kensington. From check in to check out, service was excellent. The rooms are so spacious for a London hotel and I would definitely stay here again.

6

Chi Kit Jackson

6 Jun 2025

·

Stayed 1 night

The staff was nice and friendly, the breakfast was good, and the room was in good shape. It could be a good stay, however there was a bad experience in check-in. Even when I have presented my driving license confirming my identity, I was mixed up with another unrelated customer, and I was charged a huge amount of money, but in fact I have already paid online during booking for the night I stay. Luckily I checked the credit card App and discover the incident when reaching my room. The staff reacted efficiently and have the problem resolved after some checking and verification.

4

WAI YAN

27 Sept 2025

·

Stayed 2 nights

I have my booking via hotels.com and fully paid for the stay. When I checkin, the staff asked me to pay. I told him I've already paid and I was trying to find the receipt from hotels.com. The network wasn't very great though. While I was downloading the receipt, the staff asked me to pay first and they can refund or revert the transaction if I found it. I

8

Supreet

3 Feb 2024

·

We throughly enjoyed our stay at the Residence Inn Kensington. The staff were very courteous and helpful. Special mention to Rebecca at the front desk, Theo the Guest Relations Manager and Roberto the Restaurant Manager for their amazing customer service. The daily breakfast was very good with many appetizing options. Also, the hotel is centrally located right on the Piccadilly line, which is very convenient. We look forward to visiting London again and would definitely stay here when we do.

10

Rachel

20 Nov 2024

·

Stayed 1 night

I’ve lost count of how many times I have stayed here! It’s my go-to when in London. Staff are wonderful and the facilities are fantastic for business trips when on the road for a number of weeks. Laundry, gym, kitchen and close to a supermarket. I’ll be back.

10

KERLINE

21 Feb 2025

·

Stayed 6 nights

Thanks for making our 1st stay in London very pleasant. Breakfast was always great and many good choices. I especially want to thank Lolita, Aisha and Anastasia for making our stay great. When in London we will only stay here.

10

Mike

28 Mar 2025

·

Stayed 4 nights

Cheerful helpful staff both on reception and in the restaurant - excellent breakfast. Lifts chaotic especially at peak times.

10

Nick

9 Dec 2023

·

Stayed 7 nights

Excellent stay at the Residence within walking distance of Earl's Court Station and a Tesco directly next door. Daniel at the Lobby bar took care of us all week and now we're basically family! Will stay here again when in London. Mr Nick and Mr Eric

8

Sami

23 Feb 2025

·

Stayed 2 nights

We arrived at 14:45 and were told that the room should be ready around 3 pm. I kept asking for an update but unfortunately it was not until 4 pm that the room as finally available. Louise, the receptionist was lovely and she did her best to get us a different room that was readily available.

10

Charles

6 Jun 2025

·

Stayed 7 nights

Staying here was like an extension of being home. The doorman was excellent and very friendly. The front desk staff were excellent, special mention to Aisha, Saif and Biola. They were very friendly and professional. They went extra to always help out with making my stay pleasant.

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Location

Convenient for transport with a 10-15 minute walk to Earl’s Court and a large Tesco next door. Some guests note it is not central to major sights and that street or loading-bay noise affects front-facing rooms.

Related guest reviews

10

Erik

12 Nov 2025

·

Stayed 6 nights

Room was large and comfortable. Staff ver friendly, helpful, and courteous. Good location a short walk to Earl’s Court tube station. Breakfast buffet was good and included traditional English breakfast.

8

Erika

1 Aug 2025

·

Stayed 7 nights

Short walk to convenient tube station and restaurants

8

Rachel

5 Oct 2024

·

Stayed 5 nights

Short walk to under ground transportation. Close to grocery store. A bit from central London so plan time in the day to travel to and fro.

8

Carlos E

14 Aug 2025

·

Stayed 3 nights

Everything was ok about the hotel except location, to far from important landmarks

10

Sorina

23 Dec 2024

·

Stayed 4 nights

Excellent location between center and airport, close to subway/ tube, excellent breakfast

10

Halil

3 Jan 2025

·

Stayed 3 nights

It is not nice that they take a deposit upon entering the hotel. The location of the hotel is far from the center, but it is in a place where you can go everywhere by metro.

10

Kiran

14 Jan 2025

·

Stayed 3 nights

God location, good breakfast. safe and quiet location.

10

Kay

19 May 2025

·

Stayed 4 nights

Tesco right next door was a big plus! We had a studio on 2nd floor and a 2bedroom suite on 9th floor. Both were good. Breakfast has a good number of choices. Earls Court station is within 10 minutes of walking distance which made it really easy to get from/to Heathrow on Piccadilly line.

10

Kristin Rosel

10 Apr 2025

·

Stayed 3 nights

Friendly staff, clean, spacious rooms, good breakfast, near numerous underground stations and public transport options, good neighbourhood, near various restaurants, pubs, supermarkets etc.

10

Hyun young

1 Sept 2024

·

Stayed 6 nights

This hotel was exceptional regarding its services especially its free laundries that is available to all customers. Not only this, the breakfast provided to all guests were outstanding as there were various options for pastry and breakfast menus. The location was also adequate as the Earls Court Station was only a 9 minute walk allowing visitors to easily travel to their destination without spending much money. Also, Tesco is right around the corner, near the hotel so it was nice to have a grocery store nearby for additional food to eat. However there isn’t really a room service as they don’t directly deliver it to your room and you have to pick it up yourself from the lobby and the food is also not made from the hotel, it is made from a restaurant nearby. Despite that factor, everything else was enjoyable and I would recommend visiting this hotel as the prices are affordable compared to the services you can access.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality and is a highlight for many stays. Peak-time crowding and repetitive options over longer stays are noted, and cooked-to-order eggs are not typically offered.

Related guest reviews

10

Karen

30 Dec 2024

·

Stayed 4 nights

The breakfast was amazing. It was very convenient to the tube and other areas. Lots of restaurants within a short walk as well as a Tesco grocery store next door. Free laundry and a nice fitness facility made this a gem.

10

Erik

12 Nov 2025

·

Stayed 6 nights

Room was large and comfortable. Staff ver friendly, helpful, and courteous. Good location a short walk to Earl’s Court tube station. Breakfast buffet was good and included traditional English breakfast.

10

Jenaveve

1 Sept 2025

·

Stayed 6 nights

Breakfast was exceptional, with so many choices

10

Puneet

30 Jan 2025

·

Stayed 9 nights

The breakfast was same every day. Probably you should offer more variety.

8

Peter

12 Nov 2025

·

Stayed 1 night

Excellent place to stay in London. I will definitely return next time I visit London. The only negatives would be the slow lifts and limited breakfast choice (scrambled eggs do not work in a hotel breakfast buffet - a choice of freshly cooked eggs would be preferred).

8

John

25 Oct 2024

·

Stayed 4 nights

The room was fine. Quiet. Great beds and shower. Staff were very pleasant. Breakfast was lacking, too many people in a small dining area. Often had to wait in line to enter and to get coffee.

8

Margarida

16 Apr 2025

·

Stayed 4 nights

I liked the location with public transport within walking distance. Very good breakfast. Very friendly staff.

10

Shiraz

25 May 2025

·

Stayed 3 nights

Good location and overall great stay. Breakfast was great

8

Janice

20 Oct 2024

·

Stayed 8 nights

The breakfast buffet was decent, not great, but decent. Room was quiet, clean and comfortable. One of the elevators wasn't working the entire week we were there and that was frustrating. We ended up using the staff elevator, which helped, but wasn't ideal.

6

John

17 Aug 2025

·

Stayed 2 nights

Was sent an email the day before saying if I did not pay by 10 the next day the booking would be cancelled (booking was to pay at hotel) Hotels.com gave me confidence this would not be the case. Very busy on check-in, but requested an early check-in which was confirmed. Room was OK, clean but tired and only an OK standard. Lifts very busy, so a lot of waiting or use the stairs. The breakfast food was good and plentiful, but the seating arrangements far too crowded with people constantly bumping and pushing past tables.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $163	2 $240	3 $317	4 $311	5 $255	6 $221	7 $263
8 $190	9 $235	10 $294	11 $287	12 $248	13 $229	14 $428
15 $468	16 $468	17 $468	18 $350	19 $281	20 $282	21 $372
22 $216	23 $262	24 $313	25 $272	26 $317	27 $368	28 $367
29 $261	30 $272

Residence Inn by Marriott London Kensington

Prices for Residence Inn by Marriott London Kensington

Monthly average prices

About this property

Location

Room options

Suite, 2 Twin Beds (Twin Bedroom)

Suite, 1 Double Bed (1 Bedroom)

Deluxe Suite, 1 Bedroom

Studio Suite, 1 Double Bed

Suite, 1 Double Bed (2 Bedrooms)

Premium Suite, 1 Double Bed (View)

Guest reviews of Residence Inn by Marriott London Kensington

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Residence Inn by Marriott London Kensington

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $199	24 $305
25 $187	26 $212	27 $244	28 $261	29 $158	30 $157	31 $172