Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.

What is the location of the hotel in relation to key landmarks?

The property is located on the beach, just steps from Gulf Shores Beach and 12 minutes by foot from Gulf State Park. It is 10.8 miles from Perdido Key Beach and 11.1 miles from The Park at OWA.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

Phoenix All Suites Hotel in Gulf Shores

Average nightly price at Phoenix All Suites Hotel by month, last 12 months (USD)
Month	Average price
January	US$166
February	US$197
March	US$200
April	US$206
May	US$271
June	US$353
July	US$365
August	US$212
September	US$199
October	US$273
November	US$170
December	US$157

What guests think

At Phoenix All Suites Hotel, guests consistently praise the beachfront, walkable location and balcony Gulf views, while noting dated units, slow elevators, and some noise from nearby venues at night.

Condo-style layouts with in-room kitchens suit simple, self-catered stays. Housekeeping and maintenance are inconsistent, with reports of stained or worn furnishings, musty odors, and delayed towel or linen service. Facilities are basic for the size of the property, with a small pool and tight parking. Expect a convenient beach base where views and access stand out more than polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct beach access is a strong point. Common drawbacks are slow, crowded elevators, a small pool that can feel busy, limited parking with a one-vehicle policy, and occasionally unreliable Wi-Fi; luggage carts help with loading.

Related guest reviews

8

kate

21 Apr 2025

·

Stayed 6 nights

Amazing location. Probably best in area. Aging property but you hardly notice with the view from your balcony.

10

Rebecca

4 Jul 2025

·

Stayed 3 nights

Me & my Husband, stayed here with our 2 children (1&7 yo). Clean room, friendly service, nice pool area loved it had a small child pool, & right on the beach! Walking distance to Dollar General, restaurants, souvenir stores. Perfect location! Definitely will be back!

8

Rena

16 Jun 2025

·

Stayed 2 nights

Stay was good, weather was great. Pool was smaller than expected.

6

Billy

13 Jun 2025

·

Stayed 5 nights

Elevators are horribly slow! We took the stairs a lot. The trash cans on each level outside the stairwell and elevator smelled. Was hoping to check in early and that didn’t happen, and check out is promptly 10:00am! For the price I guess I got what I paid for. The pool is rather small.

8

Wendy

27 Aug 2024

·

Stayed 2 nights

This property is in a great location. Next to the Pink Pony Pub and The Hangout. You don't have to drive just walk. The only issue was we had two vehicles and we were only allowed one pass. We had to park second car across the street in a gravel parking lot. The rooms were clean. Nothing fancy but we don't go to stay in the room. The bunk beds are for small children or adults under 5'2. There are 2 elevators- one on each end. Wait times vary 5-10 min. I was a little disturbed that we left and came back to realizing that someone had came in our room. The trash had been removed is how we knew. Maybe inform people that staff will go in your room or ask for permission. I didn't like that but everything else was good. They do have a pool and it was clean.

8

Theresa

24 Jun 2024

·

Stayed 1 night

Great spot. Elevators need updating to be faster. Takes a while to get to your floor during busy times.

10

Jennifer

26 Apr 2025

·

Stayed 4 nights

We truly enjoyed our stay. We went as a large group and rented two rooms. Both had a beautiful view from the balcony where we enjoyed our coffee and breakfast. Both were clean and spacious. The property was well maintained and the staff is friendly and welcoming. Parking is easy and the area felt very safe. They have plenty of carts and buggies to get your belongings up to your room. The property is directly behind the Pink Pony and next door to the Hangout. Walking distance to restaurants, grocery store, and souvenir shops. The pool area is nice and relaxing. We also made use out of the onsite grills. Each of us had a blast and look forward to returning.

8

Sheree

31 Mar 2025

·

Stayed 2 nights

The property was in a great location, amenities were ok. Check in was a hassle and didn't get texted like promised, making checking well after check in time cutting into our destination time. Washer and dryer not convenient to units, wifi dod not work in our room so we piggy backed off of neighbors rooms . Plugs in kitchen non working, elevator use is higher between 4-5 pm henderence to the guests. We loved the location could not have been better for us , Pink Pony is our spot! Walking only after adult beverages is amazing 😍 so I would recommend this to anyone that loves pink Pony,staff could not have been more courteous,😍they are great! Plenty of sleep room in these units and view is to die for! I'll give the five stars !

8

Colby

8 Sept 2025

·

Stayed 2 nights

Great property for a short trip for two! Parking very tight, and pool needed to be cleaned.

8

Madalyne

16 Jun 2025

·

Stayed 2 nights

Awesome Beach location. Clean rooms, AC worked great. The negative- only 2 elevators and they were extremely slow and stayed busy.

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Cleanliness

Cleanliness is mixed: many units are described as very clean, while others report sand, stains, musty odors, or grime, and housekeeping can be inconsistent with towel or linen replacements.

Related guest reviews

8

Rhonda

12 Jul 2024

·

Stayed 1 night

Excellant location easy parking. Room was dirty. Beds were Sandy and wet making me question if the sheets were clean. The fridge was leaking and there was a musty smell in the room. When complaining to office staff they seemed more worried about a noise complaint and the police being in the parking lot due to conflict between guests. Which I would be also. There are nicer places to stay at gulf shores.

8

Stacey

21 Oct 2025

·

Stayed 3 nights

Very nice views from the balcony however, the place needs updating is a bit rundown and needs a good cleaning

4

skye

29 Mar 2025

·

Stayed 1 night

The beds were nice . Although it had bunk beds BUT NO BALNKETS ! The floors were DIRTY AND VERY SANDY . I live in Fla so I do understand sand . The condo needs a MAJOR facelift . Very very old and outdated .

4

William

29 May 2025

·

Stayed 3 nights

The view was nice. The space was small. The bunks were really small. The appliances were rusty. The bathtub was gross. The curtains were stained. The door stops were rusty and broken. The fans were dusty. There was a bug in the coffee maker pot. The hair dryer was broken. Not adequate parking.

6

Stacie

2 Sept 2025

·

Stayed 1 night

The condo was nice and well equipped. The furniture was kinda dingy. There was sand everywhere. Perfect for anyone who likes to be in the middle of the night entertainment. Probably not suitable for families, more of a party scene.

6

Chenoa

24 Jul 2025

·

Stayed 3 nights

The unit we stayed in was clean, my complaints are: the combination lock on the door wasn't stable, when you first walk in it didn’t smell fresh, the couch and chair wasn't clean and the unit was outdated.

10

Sandra

15 Sept 2025

·

Stayed 2 nights

Room very clean place was very nice . We will be back!

8

Gena

19 Mar 2025

·

Stayed 1 night

Only went for 1 night but enjoyed our stay. The condo definitely needed some cleaning because o of spiders in the corners and hair under the bed. But still not a bad deal during non peak season

10

Dorothy

2 Sept 2025

·

Stayed 2 nights

Very surprising. It was very clean. We enjoyed our stay and PAS is withing walking distance of several restaurants, local hangouts and shopping.

10

Kendra

27 Sept 2025

·

Stayed 2 nights

Very clean, great view, perfect location, staff was so friendly and accommodating! We will definitely be back!!!!

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AI-generated summary based on recent guest reviews

Rooms

Most suites include kitchens and ocean-view balconies. Decor and furnishings are dated, some beds and sofa beds uncomfortable, noise from nearby venues is possible, and Wi-Fi can be spotty.

Related guest reviews

8

Tosha

10 Jul 2025

·

Stayed 3 nights

All the suites have a balcony facing the ocean. Beautiful view!!

8

David

6 Jul 2025

·

Stayed 1 night

Great location on the beach. The pull-out couch was not comfortable and made a lot of noise.

10

gregoory

5 Apr 2025

·

Stayed 4 nights

The only bad thing was the noise from the hangout which they could not control. Very nice otherwise

8

Glenn

29 Apr 2025

·

Stayed 3 nights

The property is in a great location in downtown Gulf Shores with easy access to shops, restaurants and entertainment. It was also an easy access to the beach and the Gulf. The unit needs some upgrades, especially with the kitchen stove top. The living room furniture was not comfortable. We did enjoy our stay and would consider returning to Phoenoix All Suites.

10

Amanda

16 Nov 2024

·

Stayed 2 nights

Excellent location close to food and shops. View was great too. Unit was well maintained and the staff were super friendly. My only complaint was the main bed. It was like sleeping on a sheet of plywood it was so hard.

8

Steven

20 Oct 2024

·

Stayed 6 nights

Needs a little updating, some things are eearing a little. Wish it was not by a loud Hangout spot

6

Lauren

20 Apr 2025

·

Stayed 3 nights

First trip to Gul Shores. The condo is easy to find. Didn’t realize it was in the party area. Cops seemed to always be looking for something. The only bedroom is with a king bed. Second advertised “bedroom” is a hallway bunk bed that my 13 year olds barely fit in. Fold out couch was ok but we had to ask for blankets. Curtains had mold stains on the bottom. Lights and things had a lot of dust. Couch and a chair was all seating for 5 people when advertised for 6 people. 4 person table with 2 bar stools. We made it work for a few days. I heard a few others complaining about the bunk sizes for their kids. If you have teens or more than a family for 3 or 4, I would look elsewhere. Balcony concrete was gross.

10

Amber

1 Aug 2025

·

Stayed 4 nights

The only thing I didn’t like was the internet service was not good.

8

Jennifer

19 Mar 2025

·

Stayed 1 night

Great location right on the beach, convenient to many restaurants and souvenir shops within walking distance. It worked well for an overnight stay for me and my husband with our 3 kids ages 9-17, but if we were staying for a whole week we would prefer to stay in a bigger unit. Decor could use some general updating/cleaning (mainly couch and fridge), but overall it was fine for a short stay. Can't beat the beach view balcony and easy access to the beach for the price we paid.

8

Sheree

31 Mar 2025

·

Stayed 2 nights

The property was in a great location, amenities were ok. Check in was a hassle and didn't get texted like promised, making checking well after check in time cutting into our destination time. Washer and dryer not convenient to units, wifi dod not work in our room so we piggy backed off of neighbors rooms . Plugs in kitchen non working, elevator use is higher between 4-5 pm henderence to the guests. We loved the location could not have been better for us , Pink Pony is our spot! Walking only after adult beverages is amazing 😍 so I would recommend this to anyone that loves pink Pony,staff could not have been more courteous,😍they are great! Plenty of sleep room in these units and view is to die for! I'll give the five stars !

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and communicative with easy check-in. However, several guests report unresolved issues, poor follow-up, late room readiness, strict checkout enforcement, and occasional rudeness.

Related guest reviews

10

William

28 Jun 2025

·

Stayed 3 nights

Great stay friendly staff very accommodating

6

Michelle

24 Sept 2025

·

Stayed 3 nights

Brett Robinson overcharged us and then never returned calls regarding the overage. I had to file a complaint with Expedia.

6

Lequita

24 Jul 2025

·

Stayed 4 nights

Location was great. Good walking distance to everything. Never got fresh towels the entire stay even after calling. Iron was broken and was never replaced after calling.

8

Harmony

29 Apr 2025

·

Stayed 2 nights

Room was fantastic & great value for money. Very easy check in and out. Only negative is service. I called front desk to report an issue & request extra linens. Was told “ok, thank you”. Reported on the site & was advised to call front desk (which I had already). I saw housekeeping 2 doors down and requested from her the extra linens. She texted her supervisor and told me she had to wait for a reply and then she would bring them to the room. Never received them & no call.

6

William

11 Aug 2024

·

Stayed 2 nights

My room wasnt ready by the check in time. When I asked when would it be ready, the receptionist said I dont even know...??? I asked to get someone that could find out. At forst she was not helpful, then eased up and was helpful. I was promised a late check out because my room not being ready, but was sent a text reminding me of my 10am check out. Other than the lack of communication between house keeping and the office the stay was good. Was able to walk to different restaurants a d the beach access is nice.

10

Tara

13 Jul 2025

·

Stayed 2 nights

Great service. The front office attendant made me feel so welcome and wanted. it made feel like they were happy to serve me. In a world full of people saying “WHAT DO YOU WANT” I finally got a tell me how I can help you. But coffee in the room would have been nice.

10

Lisa D

26 Jan 2025

·

Stayed 1 night

The office staff were really kind and accommodating, we had a great stay and would definitely stay again.

2

Lowell

18 Apr 2024

·

Stayed 4 nights

Customer service was poor and rude.

2

Deanna

1 Jun 2025

·

Stayed 1 night

The vent in my room rattled all night each time the A/C came on. I was awaken several times and got so annoyed that I recorded it to report to management. The lady at the desk didn’t want to hear the recording and stated that I should have called to have a strange man enter my condo at 3:00 in the morning to check out the noise instead. I asked for the manager to call me, but obviously they don’t care because no one has contacted me yet. I did not get a good night’s sleep and paid too much money not to.

10

Kendra

27 Sept 2025

·

Stayed 2 nights

Very clean, great view, perfect location, staff was so friendly and accommodating! We will definitely be back!!!!

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Location

Outstanding beachfront location in the heart of Gulf Shores with easy, walkable access to restaurants, shops, and attractions. Some units experience noise from nearby venues and nightlife.

Related guest reviews

8

Anessa

31 Dec 2024

·

Stayed 2 nights

I enjoyed the location if this property the most. It is right on the beach and walking distance to several restaurants, stores, and fun activities. I would definitely stay here again. Check in and check out were extremely easy.

10

Nikolina

24 Aug 2025

·

Stayed 1 night

Love the location, easy access to the beach and in a great location everything is close by . Only thing was the elevators were super slow . But everything else great ! .

10

gregoory

5 Apr 2025

·

Stayed 4 nights

The only bad thing was the noise from the hangout which they could not control. Very nice otherwise

8

Wendy

27 Aug 2024

·

Stayed 2 nights

This property is in a great location. Next to the Pink Pony Pub and The Hangout. You don't have to drive just walk. The only issue was we had two vehicles and we were only allowed one pass. We had to park second car across the street in a gravel parking lot. The rooms were clean. Nothing fancy but we don't go to stay in the room. The bunk beds are for small children or adults under 5'2. There are 2 elevators- one on each end. Wait times vary 5-10 min. I was a little disturbed that we left and came back to realizing that someone had came in our room. The trash had been removed is how we knew. Maybe inform people that staff will go in your room or ask for permission. I didn't like that but everything else was good. They do have a pool and it was clean.

10

David

9 May 2025

·

Stayed 2 nights

Great place in a very convenient location

10

John

15 Aug 2025

·

Stayed 2 nights

Beach front prime location, what more can you say!

10

Pedro

21 Apr 2025

·

Stayed 3 nights

It’s in a great location and I think every room has a beach side balcony

10

Jennifer

26 Apr 2025

·

Stayed 4 nights

We truly enjoyed our stay. We went as a large group and rented two rooms. Both had a beautiful view from the balcony where we enjoyed our coffee and breakfast. Both were clean and spacious. The property was well maintained and the staff is friendly and welcoming. Parking is easy and the area felt very safe. They have plenty of carts and buggies to get your belongings up to your room. The property is directly behind the Pink Pony and next door to the Hangout. Walking distance to restaurants, grocery store, and souvenir shops. The pool area is nice and relaxing. We also made use out of the onsite grills. Each of us had a blast and look forward to returning.

10

Dorothy

2 Sept 2025

·

Stayed 2 nights

Very surprising. It was very clean. We enjoyed our stay and PAS is withing walking distance of several restaurants, local hangouts and shopping.

10

Kendra

27 Sept 2025

·

Stayed 2 nights

Very clean, great view, perfect location, staff was so friendly and accommodating! We will definitely be back!!!!

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AI-generated summary based on recent guest reviews

Dining

No on-site dining or breakfast is noted; guests commonly use in-room kitchens and nearby restaurants. Some mention missing in-room coffee or supplies.

Related guest reviews

8

Denise

23 Jun 2025

·

Stayed 4 nights

The first impression was pretty nice and clean. Everthing (except food of course) was provided. It had plates, bowls, pots, pans, silverware, plus more. However, they only came up once out of 4 nights to clean our floor and replace towels, and we had to request it. Never came to replce sheets. My husband wasnt happy that he had to go all the way to the parking lot to smoke. Pain in the rear. There isnt any reason you cant smoke on the rear balcony as long as you are not throwing down your butts. Also for this price it should have atleast a continental breakfast. But it dont. Ice should also be free. Overall though, it was fairly nice and cant get much closer to the water. Id give it a 3.7. Wouldve been higher if the maids woulve actually cleaned ever. Would maybe come again, but probably try somewhere else first.

10

Racheal

17 Mar 2025

·

Stayed 4 nights

This place was amazing!!! Everything we needed was in the room. Close proximity to everything. Only thing is our rooms oven was weird and we burnt some cinnamon rolls and the smoke alarms went off and scared everyone . Its was a good laugh! I will definitely stay jere again!

10

Andrea

29 Dec 2024

·

Stayed 3 nights

We stay here as often as possible when we visit Gulf Shores. There's no better location for walking, its directly on the beach and very close to stores and dining. Convenience of a condo with pool and great location but considered suites/hotel. We love it!!

10

Anala

15 Jun 2024

·

Stayed 1 night

Great place to stay in. Comfortable department with a fantastic view. Close to everything

10

ashley

4 Aug 2024

·

Stayed 3 nights

The staff was helpful and friendly. The room was really clean. Having a small kitchen with a stove microwave, dishes, full fridge, and so much more really saved money as far as foos.

10

Tara

13 Jul 2025

·

Stayed 2 nights

Great service. The front office attendant made me feel so welcome and wanted. it made feel like they were happy to serve me. In a world full of people saying “WHAT DO YOU WANT” I finally got a tell me how I can help you. But coffee in the room would have been nice.

10

Ying

26 Mar 2025

·

Stayed 2 nights

Because the children were on spring break, we spent a delightful three day vacation here. It's very convenient as various restaurants and shops are within walking distance and there's a beautiful beach right outside the hotel. The hotel staff were very friendly. Although the facilities in the room were a bit outdated, it was still clean and hygienic. The kitchen was well equipped with enough utensils for us to cook our own meals. Right next to it is “ The hangout “ (101 E Beach Blvd )

10

francis

27 Dec 2024

·

Stayed 1 night

great stay right on beach easy checkin would definately stay again and go to mikees for dinner

10

Jennifer

26 Apr 2025

·

Stayed 4 nights

We truly enjoyed our stay. We went as a large group and rented two rooms. Both had a beautiful view from the balcony where we enjoyed our coffee and breakfast. Both were clean and spacious. The property was well maintained and the staff is friendly and welcoming. Parking is easy and the area felt very safe. They have plenty of carts and buggies to get your belongings up to your room. The property is directly behind the Pink Pony and next door to the Hangout. Walking distance to restaurants, grocery store, and souvenir shops. The pool area is nice and relaxing. We also made use out of the onsite grills. Each of us had a blast and look forward to returning.

6

Marcia

17 Apr 2025

·

Stayed 3 nights

Staff was fine. Bathrooms were too small. No coffee in condo.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $179
15 $179	16 $164	17 $162	18 $162	19 $162	20 $161	21 $209
22 $172	23 $168	24 $184	25 $175	26 $178	27	28
29 $132	30 $162

Su	Mo	Tu	We	Th	Fr	Sa
		1 $135	2 $184	3 $179	4	5
6 $184	7 $184	8 $179	9 $184	10 $141	11	12
13 $191	14 $185	15 $179	16 $179	17 $181	18	19
20 $146	21 $200	22 $185	23 $195	24 $257	25	26
27 $290	28 $319	29 $323	30 $281	31 $286

Phoenix All Suites Hotel

Prices for Phoenix All Suites Hotel

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio, 1 Bedroom

Guest reviews of Phoenix All Suites Hotel

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Phoenix All Suites Hotel

Prices for upcoming dates