Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 20 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee of approximately EUR 19.00 per person.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of EUR 15, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Brigittenau, Vienna, approximately 4 minutes by car from Prater and 6 minutes from Stephansplatz. It is 2.3 miles from St. Stephen's Cathedral and 2.8 miles from Vienna State Opera. The nearest major airport is Vienna International Airport, located 24.3 km away.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Holiday Inn - the niu, Franz Vienna Hotel

Average nightly price at Holiday Inn - the niu, Franz Vienna by IHG by month, last 12 months (USD)
Month	Average price
January	$70
February	$65
March	$87
April	$88
May	$132
June	$114
July	$90
August	$86
September	$121
October	$114
November	$126
December	$168

What guests think

At Holiday Inn - the niu, Franz Vienna by IHG, travellers highlight friendly, welcoming staff and very convenient transport with a tram stop outside, though the hotel sits outside the center and nearby dining options can feel limited.

Rooms are modern and generally comfortable, but several reviews note small spaces, limited storage, open bathroom layouts, occasional noise from passing trains or roadworks, and Wi-Fi performance that can be slow or unstable. Cleanliness is often praised, yet there are recurring reports of stained carpets or furnishings, missed refills or housekeeping, and isolated hygiene oversights. Breakfast earns frequent praise for choice and taste, though some guests mention crowding at peak times, allergy signage gaps, and pricing. Expect a no-frills stay with a few design compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site lobby bar/lounge is appreciated for relaxing in the evenings. Secure underground parking is available for a fee and regarded as convenient.

Related guest reviews

10

Ana Paula

Jul 7, 2025

·

Stayed 3 nights

Really nice place, huge room and bathroom. We could park our rental car in the secure underground parking lot. Would stay again.

10

billy

May 14, 2025

·

Stayed 2 nights

Good service close to public transport good parking i like the staff

10

RIchard

Jun 27, 2025

·

Stayed 4 nights

Lovely hotel with very friendly staff. I would absolutely stay again. Breakfast was amazing and the coffee is good. The hotel is close to everything but there aren’t many options for food later evening, and when I asked, room service was not available.

8

Ketan

May 10, 2025

·

Stayed 2 nights

Overall property was good as well as parking was safe. We had an issue with staff not providing proper details or support related to our food needs and treatment form management was not to the par that I expect from a ING or Holiday Inn facilities.

8

Karine

Jun 12, 2025

·

Stayed 4 nights

Hôtel vraiment très agréable. Une trentaine de minutes à pieds du centre et tram 2 juste devant hyper pratique. Le petit dej : un régal vraiment ! Du choix et des produits frais. Chambre, literie et douche de qualité. Seuls bémols : le bruit du train (mais cela dépend beaucoup de l'emplacement de la chambre) et le sauna qui nous a attiré mais qui était payant.

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10

Florian

Jun 14, 2025

·

Stayed 3 nights

Sehr schöne Unterkunft, wundervolles Frühstück, eigene Parktiefgarage, direkt vor der Unterkunft eine Straßenbahnhaltestelle von der man viele Sehenswürdigkeiten leicht erreichen kann, sehr kompetentes Personal, saubere Zimmer. Wir kommen sehr gerne wieder.

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10

Nischit

Dec 31, 2025

·

Stayed 4 nights

The staff was excellent. Very helpful with ideas and directions to the city. I didn’t take the breakfast option so I can’t tell you what that’s like. Bring soap! They never filled the containers in my room but I always bring soap with me since I dislike hotel soap anyway. Coffee was good. The access to the Tram right outside the hotel is like insanely convenient! The lobby is nice also. I spent my time reading books and had free apples they put out and tea/coffee. I’d stay here again.

10

Margaret Ann

Sep 13, 2025

·

Stayed 3 nights

Nice room, comfortable bed & very quiet. Breakfast had lots of options: bacon, sausage, eggs, pancakes, cereals, breads, pastries, cold meat & cheese, salad , fruit, yogurts, many fruit juices and coffee & tea options. Nice bar area. Pleasant 30 minutes walk into the city, you can walk via a park & market.

10

Heriberto

Mar 26, 2024

·

Stayed 6 nights

You need to pay 17 € for parking

10

Charlotte Ashleigh

Mar 1, 2024

·

Stayed 4 nights

Lovely, contemporary style hotel. Great transport links as tram stops outside and train station is a 10 min walk. Takes about 20 mins via tram to reach the city centre so is very convenient. Room was nice and clean. Although I did find it a little strange that the shower was part of the bedroom with a partition rather than the bathroom! (Was not a problem though, just different). We opted for breakfast each morning too which had a good selection and we loved the pancake maker. Staff were friendly and helpful. There was also a nice lobby bar and seating area which we went to some evenings for playing games and chilling out. There was also a luggage storage room we used on our last day which was handy.

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Cleanliness

Many guests find the hotel and rooms very clean, with housekeeping generally effective. However, multiple reviews cite inconsistencies such as stained carpets or furniture, missed refills, and occasional lapses in room cleaning.

Related guest reviews

10

Petra

Aug 31, 2025

·

Stayed 5 nights

Frühstück super! Zimmer sauber und praktisch eingerichtet, S-Bahnhaltestelle ganz nah

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6

Patrick

Dec 24, 2024

·

Stayed 2 nights

Es war für ein Städtetrip okay aber nichts besonders und super kleine Zimmer mit offenen Bad und kleinen Betten. Im Zimmer ist ein Teppich, der leider nicht gesaugt war. Lag sehr viel rum.

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10

Masataka

Oct 31, 2025

·

Stayed 8 nights

朝ごはんが非常に良かった。パンと肉料理が非常に美味しい。野菜も新鮮客室の清掃も非常に良い。番号式の金庫が部屋に用意されている

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6

Nader

Aug 5, 2025

·

Stayed 3 nights

Leider hat das Zimmer gestunken beim einchecken, lag evtl am Teppich. Am Toiletten Türgriff waren ekelhafte Ablagerungen, wurde also nicht gereinigt. Teure Preise an der Bar. Ansonsten war das Hotel gut.

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10

Keigo

Oct 31, 2025

·

Stayed 7 nights

客室は常に清潔で、食事が非常に美味しかったです

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8

NOBUKAZU

Nov 3, 2025

·

Stayed 7 nights

トラムの駅前で便利です。部屋の清掃状態は、非常に良かったです。インターネットは、時間帯によっては遅く感じました。

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10

Zoran

Nov 24, 2025

·

Stayed 2 nights

I had an amazing experience at this hotel. Everything was spotless, perfectly clean, and very well maintained. The room was tidy and comfortable, which made me feel relaxed from the moment I arrived. What made my stay truly special was the staff. The personnel were incredibly easy-going, friendly, and genuinely welcoming. Their positive attitude created such a warm atmosphere that I immediately felt at home. Every interaction was pleasant, and they were always ready to help with anything I needed. Overall, it was a really lovely stay, and I would happily come back again. Highly recommended!

6

Mariana

Apr 9, 2025

·

Stayed 3 nights

En el cuarto no tenian tazas o vasos para servirte agua. La segunda noche la habitacion no estaba limpia, tuvimos que decirles al dia siguiente y aun asi no limpiaron el cuarto. Hacia falta jabon en la regadera.

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8

Dominic

Apr 10, 2024

·

Stayed 8 nights

A lovely 8 day stay. Breakfast was great and worth the price. Stains on the carpet and curtain so this knocks the cleanliness down And also due to construction on the main road the nights are loud. Worth getting ear protection. But, nevertheless staff were lovely and helpful.

4

Sandra

Sep 28, 2025

·

Stayed 2 nights

Receptionists did a good job, breakfast was o.k,but cleanesess was poor

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Rooms

Rooms are modern and comfortable, but several guests report compact layouts with limited storage, open bathroom/shower designs, and a lack of in-room amenities like kettles or fridges; Wi-Fi can be slow and train noise is possible in some rooms.

Related guest reviews

8

Karen

Oct 4, 2025

·

Stayed 4 nights

Everything great except we couldn’t cast any Netflix etc, and no kettle in room

8

Martin

Dec 16, 2023

·

Stayed 2 nights

Die Zimmer sind schön und sauber. WC ist extra und nicht im Bad, was ich gut finde. Leider fast keine Ablagemöglichkeiten für Koffer, Krimskrams etc. Ein kleiner Tisch wäre auch zum Arbeiten git, fehlt leider. Insgesamt war mein Zimmer sehr klein der Koffer mußte am Boden liegen, kein Schrank, nur Garderobenstange.

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8

Alejandro

Jun 2, 2025

·

Stayed 1 night

It was a great! I’m no rating this as excellent as we had a trip where a member was not confortable with a bathroom without doors and not opened to be seen by others while taking showers! Other than that the hotel was perfect

8

Thomas

Jun 15, 2025

·

Stayed 3 nights

Liked: location, tram line 2 stops near the hotel and takes you to main spots all the way to Josephstadt, cleanliness, large room, breakfast room and buffet, mostly friendly staff. Did not like: we were assigned a room for handicapped persons, huge room and bathroom. However no fridge, no luggage stand, no table or desk.

10

latha

Oct 4, 2025

·

Stayed 4 nights

The rooms were spacious and clean , the room facilities could be improved by tea and coffee making facilities in room Breakfast was satisfactory and the tram stop is just outside so great way to go around the city

10

Christine Anne

Nov 1, 2025

·

Stayed 3 nights

I thought this hotel was great. The hotel and room were both modern. The room itself had enough room and we had our son with us and the extra bed for him was really spacious. We liked that there was a safe, internet and tv you could chrome cast to all included. The location was great as there was a tram line right outside but it was also only a walk to the beautiful Danube. The hotel staff were really friendly and it had a small shop of snacks and drinks at reasonable prices. I can definitely recommend it as a good base to stay for a Vienna visit and I would definitely stay here again.

8

Torin

Sep 16, 2025

·

Stayed 1 night

Breakfast is above average but needs better signage for allergies. Rooms are sparse (some say modern) but lacking coffee machine or kettle or a desk space.

8

Sabrina

Oct 21, 2025

·

Stayed 6 nights

Zimmer etwas klein und die Fenster könnten besser gedämmt sein. Sonst alles super. Allerdings sollte man Badezimmer ohne Tür mögen.

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8

Oscar

Nov 28, 2024

·

Stayed 2 nights

Muy bonito y bien cuidado. Los cuartobien decorados y lindos. Todo super limpio!!! Los desayunos ricos también y el personal amable. Lo único que no me gusto y por lo que no me quedaría de nuevo es el internet en la habitación fatal, no podía trabajar porque se iba a cada rato. La zona bien solo que para lo que queríamos visitar estaba muy lejano

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8

Riku

Oct 20, 2025

·

Stayed 4 nights

We had two rooms. The second room had some issues with the air quality. The train line runs next door and there may be some noise. Public transport connections are excellent. Price/quality ratio was exellent.

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Service

Staff are widely described as friendly, welcoming, and helpful. A minority report unhelpful or rude interactions and occasional check-in confusion.

Related guest reviews

10

Sonja

Jul 7, 2025

·

Stayed 1 night

Really helpful staff, S-Bahn right in front of the door.

4

Manfred

Apr 16, 2025

·

Stayed 1 night

na ja, der Empfang hat noch einige Luft nach oben (ich meine die eine Mitarbeiterin, die etwas kräftiger gebaut ist) Sie war nicht sehr freundlich, nachdem ich mich über die Lärmbleästigung beschwährt hatte. Es kam zu erheblicher lärmbelästigung aufgrund der Strassenarbeiten. Die Arbeiten gingen bis 22:00h und am nächsten Morgen ab 6:00h. Sie zeigt wenig Verständnis für die Situation und kassierte dann noch 5,-€ für den Kaffee! Ich war schon ofters Gast in diesem Hotel, bs zum letzten Mal war alles perfekt. DIese Person sollte unbedingt mal nachgeschult werden, wie man einen Gast behandelt. LG und alles Gute.

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6

luca

Feb 26, 2024

·

Stayed 3 nights

RUDE STAFF

10

Jeannette

Apr 28, 2025

·

Stayed 2 nights

Lovely service!

8

Gerald

Nov 20, 2025

·

Stayed 3 nights

Breakfast needed more variety of food choices. Hotel was clean and front desk was very helpful.

10

Zoran

Nov 24, 2025

·

Stayed 2 nights

I had an amazing experience at this hotel. Everything was spotless, perfectly clean, and very well maintained. The room was tidy and comfortable, which made me feel relaxed from the moment I arrived. What made my stay truly special was the staff. The personnel were incredibly easy-going, friendly, and genuinely welcoming. Their positive attitude created such a warm atmosphere that I immediately felt at home. Every interaction was pleasant, and they were always ready to help with anything I needed. Overall, it was a really lovely stay, and I would happily come back again. Highly recommended!

10

Declan

Oct 31, 2025

·

Stayed 4 nights

Rooms were lovely and staff were so accommodating and great to talk too

2

Susan

Dec 9, 2025

·

Stayed 9 nights

Room was not what we booked , could not unpack for the entire 9 days. No dresser, no door for the shower room Front desk staff was not helpful.

10

Nischit

Dec 31, 2025

·

Stayed 4 nights

The staff was excellent. Very helpful with ideas and directions to the city. I didn’t take the breakfast option so I can’t tell you what that’s like. Bring soap! They never filled the containers in my room but I always bring soap with me since I dislike hotel soap anyway. Coffee was good. The access to the Tram right outside the hotel is like insanely convenient! The lobby is nice also. I spent my time reading books and had free apples they put out and tea/coffee. I’d stay here again.

8

Walter

Dec 18, 2024

·

Stayed 3 nights

Grundsätzlich schöne Zimmer, teilweise gehört renoviert, besonders auf den Gängen ... starke Abnutzungen & Flecken. Was jedoch gar nicht geht, waren die unfreundlichen, unverschämten Rezeptionistinnen (die Damen!) .. die nicht anständig schauen was gebucht wurde & nicht zuhören & dann 0 Interesse haben, das Problem zu lösen. Straßenbahn direkt vor dem Haus - besser geht es fast nicht.

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Location

Not central, but excellent transport links: tram line 2 stops right outside and the S-Bahn to the airport is within walking distance, making it easy to reach the center. Some find the immediate area short on restaurants.

Related guest reviews

10

Wei

Aug 25, 2024

·

Stayed 3 nights

not a central area of town but tram no2 helps a lot

8

christian

Apr 8, 2025

·

Stayed 2 nights

hotel in posizione leggermente decentrata ma collegato ottimamente con il centro, il prater, e l’aeroporto. camera molto grande. letto molto comodo

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10

Christine Anne

Nov 1, 2025

·

Stayed 3 nights

I thought this hotel was great. The hotel and room were both modern. The room itself had enough room and we had our son with us and the extra bed for him was really spacious. We liked that there was a safe, internet and tv you could chrome cast to all included. The location was great as there was a tram line right outside but it was also only a walk to the beautiful Danube. The hotel staff were really friendly and it had a small shop of snacks and drinks at reasonable prices. I can definitely recommend it as a good base to stay for a Vienna visit and I would definitely stay here again.

10

Zoe

Jan 29, 2024

·

Stayed 2 nights

This was a great hotel. It is very close to a train station that takes you to the airport and many other places and is also very close to a tram stop that takes you downtown.

8

Marco

Feb 26, 2024

·

Stayed 2 nights

Lage ist gut. S-Bahn Station direkt vor der Türe. Ohne umsteigen ist man in 20 Minuten in der City.

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8

Didier

Feb 7, 2024

·

Stayed 5 nights

Très bel hôtel confortable. Un peu excentré dans un quartier pas très avenant mais les transports sont efficaces à vienne et le tramway est en face et le train a 7 mn à pied direct aéroport.

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8

Kaustubh

May 30, 2025

·

Stayed 5 nights

Good property. Very convenient. Tram station in front

8

Riku

Oct 20, 2025

·

Stayed 4 nights

We had two rooms. The second room had some issues with the air quality. The train line runs next door and there may be some noise. Public transport connections are excellent. Price/quality ratio was exellent.

10

Nischit

Dec 31, 2025

·

Stayed 4 nights

The staff was excellent. Very helpful with ideas and directions to the city. I didn’t take the breakfast option so I can’t tell you what that’s like. Bring soap! They never filled the containers in my room but I always bring soap with me since I dislike hotel soap anyway. Coffee was good. The access to the Tram right outside the hotel is like insanely convenient! The lobby is nice also. I spent my time reading books and had free apples they put out and tea/coffee. I’d stay here again.

10

Geo

Oct 21, 2025

·

Stayed 4 nights

Vandt med tiden…. Lå lidt kedeligt, uden de store mad muligheder omkring sig. Men ligger lige over for et sporvogn stop, hvor tog nr. 2 kørte og den kører næsten alle steder hen… Også en god morgenmad.

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Dining

Breakfast is frequently praised for its variety and taste, with good coffee and options like pancakes. Downsides noted include peak-time crowding, limited allergy signage, and pricing some guests find high.

Related guest reviews

10

Julie

Jan 4, 2025

·

Stayed 3 nights

The hotel was in an excellant location and the tram stop directly ipposite the hotel making it easy to commute into the centre. There was some confusion at check in as the hotel advised we had 2 rooms booked but we only booked 1 room. The staff were all really friendly and helpful.The towels were changed daily.The breakfast was excellant we just had this 1 out of the 3 days we were there.If we visited aflgain we would be happy to stay here.It would be nice to have tea and coffee making facilities in the room but would not let this put you ofl staying.Thank you for a lovely stay.

10

Masataka

Oct 31, 2025

·

Stayed 8 nights

朝ごはんが非常に良かった。パンと肉料理が非常に美味しい。野菜も新鮮客室の清掃も非常に良い。番号式の金庫が部屋に用意されている

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8

Gerald

Nov 20, 2025

·

Stayed 3 nights

Breakfast needed more variety of food choices. Hotel was clean and front desk was very helpful.

8

Torin

Sep 16, 2025

·

Stayed 1 night

Breakfast is above average but needs better signage for allergies. Rooms are sparse (some say modern) but lacking coffee machine or kettle or a desk space.

8

Catherine

Oct 24, 2025

·

Stayed 1 night

Breakfast had great options with delicious jams and coffee.

10

Keigo

Oct 31, 2025

·

Stayed 7 nights

客室は常に清潔で、食事が非常に美味しかったです

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10

Margaret Ann

Sep 13, 2025

·

Stayed 3 nights

Nice room, comfortable bed & very quiet. Breakfast had lots of options: bacon, sausage, eggs, pancakes, cereals, breads, pastries, cold meat & cheese, salad , fruit, yogurts, many fruit juices and coffee & tea options. Nice bar area. Pleasant 30 minutes walk into the city, you can walk via a park & market.

10

Geo

Oct 21, 2025

·

Stayed 4 nights

Vandt med tiden…. Lå lidt kedeligt, uden de store mad muligheder omkring sig. Men ligger lige over for et sporvogn stop, hvor tog nr. 2 kørte og den kører næsten alle steder hen… Også en god morgenmad.

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10

Charlotte Ashleigh

Mar 1, 2024

·

Stayed 4 nights

Lovely, contemporary style hotel. Great transport links as tram stops outside and train station is a 10 min walk. Takes about 20 mins via tram to reach the city centre so is very convenient. Room was nice and clean. Although I did find it a little strange that the shower was part of the bedroom with a partition rather than the bathroom! (Was not a problem though, just different). We opted for breakfast each morning too which had a good selection and we loved the pancake maker. Staff were friendly and helpful. There was also a nice lobby bar and seating area which we went to some evenings for playing games and chilling out. There was also a luggage storage room we used on our last day which was handy.

8

gregers

Oct 7, 2024

·

Stayed 4 nights

Nice hotel, clean, close to city and close to train and U bahn, very service minded staff. Breakfast area too small for so many guests and only one coffee machine which gave long quees.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $130
8 $135	9	10	11 $113	12 $104	13 $88	14 $88
15 $86	16 $95	17 $123	18 $123	19 $113	20 $150	21 $152
22 $80	23 $134	24 $123	25 $116	26 $125	27 $209	28
29 $113	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
		1 $150	2 $134	3 $131	4 $225	5
6 $131	7 $256	8 $115	9 $130	10 $127	11 $223	12
13 $104	14 $112	15 $122	16 $120	17 $120	18 $195	19 $218
20 $112	21 $143	22 $106	23 $122	24 $135	25 $137	26 $172
27 $122	28 $202	29 $183	30	31

Holiday Inn - the niu, Franz Vienna by IHG

Prices for Holiday Inn - the niu, Franz Vienna by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 Queen Bed

Premium Room, 1 Queen Bed with Sofa Bed (Up to 3 Adults)

Premium Room, 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

Guest reviews of Holiday Inn - the niu, Franz Vienna by IHG

What guests think

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FAQs about Holiday Inn - the niu, Franz Vienna by IHG

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