The Moon Boutique Hotel & Spa
US$318
/ night
Avg. for October
Prices for The Moon Boutique Hotel & Spa
Select dates to see prices and availability
US$318
/ night
Avg. for October
Monthly average prices
Nightly prices at The Moon Boutique Hotel & Spa average US$167 in the cheapest month (January) and US$318 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$167 |
| February | US$179 |
| March | US$186 |
| April | US$249 |
| May | US$295 |
| June | US$277 |
| July | US$210 |
| August | US$168 |
| September | US$282 |
| October | US$318 |
| November | US$212 |
| December | US$196 |
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Oct · US$318
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Most expensive: October (~US$318)
Cheapest: January (~US$167)
About this property
Pamper yourself with a visit to the spa, which offers massages. Additional features at this Tuscan-style hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities
Pamper yourself with a visit to the spa, which offers massages. Additional features at this Tuscan-style hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 23 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Location
A stay at The Moon Boutique Hotel & Spa places you in the heart of Florence, within a 5-minute drive of Piazza di Santa Maria Novella and Central Market. This spa hotel is 1.1 mi (1.7 km) from Piazza della Signoria and 1.3 mi (2 km) from Gallery of the Academy of Florence.
What's nearby
The New Florence Opera House(0.1 Miles)
Leopolda Station Exhibition Center(0.1 Miles)
Teatro Comunale Florence(0.2 Miles)
Arno River(0.3 Miles)
Cascine Park(0.3 Miles)
Chiesa di Ognissanti(0.5 Miles)
Piazza Ognissanti(0.5 Miles)
Piazza di Santa Maria Novella(0.6 Miles)
Fortezza da Basso(0.7 Miles)
Palazzo dei Congressi(0.7 Miles)
Via Faenza(0.7 Miles)
Basilica of Santa Maria Novella(0.7 Miles)
Via de' Tornabuoni(0.8 Miles)
Strozzi Palace(0.8 Miles)
Visarno Arena(0.9 Miles)
The preferred airport for The Moon Boutique Hotel & Spa is Florence Airport, Peretola (FLR)(4.1 Miles)
Parking
Non-smoking rooms
Room service
Tour desk
Dry cleaning
Housekeeping
Location
Viale Fratelli Rosselli 14, Florence, Italy
The New Florence Opera House (0.1 Miles)
Leopolda Station Exhibition Center (0.1 Miles)
Teatro Comunale Florence (0.2 Miles)
Arno River (0.3 Miles)
Cascine Park (0.3 Miles)
Chiesa di Ognissanti (0.5 Miles)
Room options
8
Deluxe Con Accesso Spa
1 Large Double Bed
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Suite Deluxe Con Sauna, Idromassaggio E Accesso Spa
1 Large Double Bed
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
5
Classic Con Accesso Spa
1 Large Double Bed
Sleeps 2
172 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Superior Con Accesso Spa
1 Large Double Bed
Sleeps 2
194 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Junior Suite Con Accesso Spa
1 Large Double Bed
Sleeps 2
301 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Suite Executive Con Accesso Spa
1 Large Double Bed
Sleeps 3
377 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Junior Suite Con Balcone E Accesso Spa
1 Large Double Bed
Sleeps 2
301 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
Guest reviews of The Moon Boutique Hotel & Spa
9.3
Superb
Based on 828 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers consistently describe The Moon Boutique Hotel & Spa as elegant and impeccably clean, with standout, genuinely helpful staff and a relaxing spa, though its quieter setting places it a 15–25 minute walk from Florence’s busiest sights.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Travellers consistently describe The Moon Boutique Hotel & Spa as elegant and impeccably clean, with standout, genuinely helpful staff and a relaxing spa, though its quieter setting places it a 15–25 minute walk from Florence’s busiest sights.
Breakfast earns frequent praise for variety and quality, with early takeaway options for tours or flights. The spa facilities are modern and appreciated, but access is typically by pre-booked time slots and hours can feel limited. Rooms are comfortable and quiet, though a few guests mention smaller layouts or tight showers, auto-off air conditioning, and limited dining choices nearby. Expect a polished, calm boutique stay just outside the center.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The spa is a clear highlight: modern, relaxing facilities (sauna, steam room, jacuzzi) with complimentary access by pre-booked time slots. Some guests found the late-afternoon/evening hours and reservation limits restrictive.
Related guest reviews
10
Rob
7 Sept 2025
·
Stayed 3 nights
The property is a gem in Florence I’m surprised they don’t have a waiting list to book this hotel, it’s beautiful and the free spa services is incredible. Along with the free breakfast. Highly recommend it.
The property is a gem in Florence I’m surprised they don’t have a waiting list to book this hotel, it’s beautiful and the free spa services is incredible. Along with the free breakfast. Highly recommend it.
10
Adam
13 Aug 2025
·
Stayed 7 nights
The hotel is located a 25 min walk away from the heart of Florence so very easy to access the main attractions within the city. The hotel itself is immaculate and the staff are extremely helpful with dealing with any questions you may have. Being able to access the spa everyday for 1 and 30 minutes is an excellent perk as the facilities are well worth a visit, you are also able to book massages for an extra fee. The breakfast also gives a variety of options to start each day and the room itself is spacious, with the shower particularly being very comfortable.
The hotel is located a 25 min walk away from the heart of Florence so very easy to access the main attractions within the city. The hotel itself is immaculate and the staff are extremely helpful with dealing with any questions you may have. Being able to access the spa everyday for 1 and 30 minutes is an excellent perk as the facilities are well worth a visit, you are also able to book massages for an extra fee. The breakfast also gives a variety of options to start each day and the room itself is spacious, with the shower particularly being very comfortable.
10
Christine
8 Sept 2025
·
Stayed 1 night
Everything was lovely. Parking was easy and free. The spa was spectacular. Breakfast was a large spread and was included with the room. It was delicious. We will definitely stay again.
Everything was lovely. Parking was easy and free. The spa was spectacular. Breakfast was a large spread and was included with the room. It was delicious. We will definitely stay again.
10
Sharon St
25 Sept 2024
·
Stayed 3 nights
Wonderful four day break at this hotel. The hotel was really conveniently located for access by bus or tram but easily walkable to the main sites. The rooms were quite not as big as I expected but still a good and comfortable size. The spa was amazing (managed by a lovely gentleman who's name has slipped my mind) and no point was there more than two other couples, the first night we had sole use. The buffet breakfast had lost of variety but you could also order omelettes, scrambled eggs etc but could have been better signposted for allergens. That said, the staff were more than happy to check everything and anything with the chefs. It would be great if they could expand to serve dinner, it would have made the experience even better. Lastly the hotel staff were wonderful and couldn't do enough to help. May I point out the wonderful Daniel on reception who was so informative, polite (and funny) and couldn't do enough to help make our anniversary visit to Florence as special as it was. Thank you Moon Boutique & Spa, we can't wait to come back!!
Wonderful four day break at this hotel. The hotel was really conveniently located for access by bus or tram but easily walkable to the main sites. The rooms were quite not as big as I expected but still a good and comfortable size. The spa was amazing (managed by a lovely gentleman who's name has slipped my mind) and no point was there more than two other couples, the first night we had sole use. The buffet breakfast had lost of variety but you could also order omelettes, scrambled eggs etc but could have been better signposted for allergens. That said, the staff were more than happy to check everything and anything with the chefs. It would be great if they could expand to serve dinner, it would have made the experience even better. Lastly the hotel staff were wonderful and couldn't do enough to help. May I point out the wonderful Daniel on reception who was so informative, polite (and funny) and couldn't do enough to help make our anniversary visit to Florence as special as it was. Thank you Moon Boutique & Spa, we can't wait to come back!!
10
Bruce
14 Sept 2025
·
Stayed 3 nights
Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.
Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.
10
Diana
11 Feb 2024
·
Stayed 3 nights
Wonderful and relaxing stay here for a long weekend. Breakfast was a consistently great start to each day and spa access elevated our stay. 1.5 hour time slots could be pre-booked easily and was enough time to make use of the spa amenities (bath, sauna, steam room). Staff were all very kind and accommodating!
Wonderful and relaxing stay here for a long weekend. Breakfast was a consistently great start to each day and spa access elevated our stay. 1.5 hour time slots could be pre-booked easily and was enough time to make use of the spa amenities (bath, sauna, steam room). Staff were all very kind and accommodating!
10
Chenchao
26 Dec 2023
·
Stayed 2 nights
Good place close to train station which is about 15 mins walk. The SPA is good, but working hour is too short (4pm-8:30pm). Overall it is a good place to stay in Florence
Good place close to train station which is about 15 mins walk. The SPA is good, but working hour is too short (4pm-8:30pm). Overall it is a good place to stay in Florence
10
Mehran
23 Oct 2024
·
Stayed 3 nights
Gorgeous hotel with great amenities and service. Good morning breakfast with delicious food. Relaxing spa with steam room and jacuzzi. I would stay again if I’m in Firenze.
Gorgeous hotel with great amenities and service. Good morning breakfast with delicious food. Relaxing spa with steam room and jacuzzi. I would stay again if I’m in Firenze.
10
Robert
6 Sept 2024
·
Stayed 3 nights
5 out of 5 stars again!! Second time returning to the Moon! Love this hotel for the Florence area. Location is excellent as it’s quiet and near the River only a few short minutes from the main downtown shopping and restaurant area. The entrance of the Moon is right by a bus and small scooter bike station which is awesome since that’s how we travel. Breakfast included is phenomenal!! Excellent service from all staff! Rooms are incredibly nice and well done and clean. Another reason we chose Moon was their included spa by appointment. The included spa was incredible and very relaxing and includes tea, hot tubs, steam room, dry sauna, salt relaxation room, crushed ice for cold therapy and scented showers. Reasonably priced. Please continue to have your reasonable prices and spa included and we definitely plan to return and highly recommend the Moon!
5 out of 5 stars again!! Second time returning to the Moon! Love this hotel for the Florence area. Location is excellent as it’s quiet and near the River only a few short minutes from the main downtown shopping and restaurant area. The entrance of the Moon is right by a bus and small scooter bike station which is awesome since that’s how we travel. Breakfast included is phenomenal!! Excellent service from all staff! Rooms are incredibly nice and well done and clean. Another reason we chose Moon was their included spa by appointment. The included spa was incredible and very relaxing and includes tea, hot tubs, steam room, dry sauna, salt relaxation room, crushed ice for cold therapy and scented showers. Reasonably priced. Please continue to have your reasonable prices and spa included and we definitely plan to return and highly recommend the Moon!
10
Megan
4 Oct 2025
·
Stayed 3 nights
The front desk speaks multiple languages, and is very informative about the area around the hotel. The hotel is bright & clean, and they are the first hotel I stayed at in my time in Europe that didn't lock me out of the air conditioning setting. The spa was nice and relaxing and they make sure not too many people are there at the same time which is super nice. It was great after walking 20,000 steps in a day to sit in the turkish bath. They packed me a box breakfast the day I had to leave early to go on an excursion, and they offered one the day I went to the airport. Overall, amazing value for the price. The only complaint which isn't on them is that there are not many restaurant options immediately next to the hotel - just one. However, I spent most of my time in the city center so that was fine.
The front desk speaks multiple languages, and is very informative about the area around the hotel. The hotel is bright & clean, and they are the first hotel I stayed at in my time in Europe that didn't lock me out of the air conditioning setting. The spa was nice and relaxing and they make sure not too many people are there at the same time which is super nice. It was great after walking 20,000 steps in a day to sit in the turkish bath. They packed me a box breakfast the day I had to leave early to go on an excursion, and they offered one the day I went to the airport. Overall, amazing value for the price. The only complaint which isn't on them is that there are not many restaurant options immediately next to the hotel - just one. However, I spent most of my time in the city center so that was fine.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly praise spotless rooms and meticulous housekeeping. A rare maintenance issue was noted by one guest.
Related guest reviews
10
Eric
1 May 2025
·
Stayed 4 nights
very clean and comfortable stay. Staff was wonderful.
very clean and comfortable stay. Staff was wonderful.
10
Linda
11 Oct 2025
·
Stayed 5 nights
This is a beautiful hotel.It is spotlessly clean.The staff are friendly and helpful. Breakfast exceeded our expectations. The choice of food and service were excellent. It’s a good location to see the sights and get to the train station to visit Pissa etc. We will definitely book here for our next visit.
This is a beautiful hotel.It is spotlessly clean.The staff are friendly and helpful. Breakfast exceeded our expectations. The choice of food and service were excellent. It’s a good location to see the sights and get to the train station to visit Pissa etc. We will definitely book here for our next visit.
10
Felix Rafael
12 Nov 2025
·
Stayed 6 nights
My husband Felix and I had the pleasure of celebrating both our wedding anniversary and my birthday at The Moon Boutique Hotel in Florence, and we couldn’t have asked for a more perfect experience. From the moment we arrived, the warmth and professionalism of the staff made us feel truly welcomed. A special mention goes to the tall gentleman with glasses from Calabria—his courteous demeanor and exceptional customer service stood out throughout our stay. He went above and beyond to ensure we were comfortable and well-informed, adding a personal touch that made our visit even more special. The housekeeping team deserves equal praise. Their attention to detail was remarkable, and our room was consistently immaculate, creating a serene and luxurious atmosphere that enhanced our celebration. The Moon Boutique Hotel is more than just a place to stay—it’s a haven of elegance, comfort, and genuine hospitality. We left with beautiful memories and deep appreciation for the team that made our milestone moments unforgettable.
My husband Felix and I had the pleasure of celebrating both our wedding anniversary and my birthday at The Moon Boutique Hotel in Florence, and we couldn’t have asked for a more perfect experience. From the moment we arrived, the warmth and professionalism of the staff made us feel truly welcomed. A special mention goes to the tall gentleman with glasses from Calabria—his courteous demeanor and exceptional customer service stood out throughout our stay. He went above and beyond to ensure we were comfortable and well-informed, adding a personal touch that made our visit even more special. The housekeeping team deserves equal praise. Their attention to detail was remarkable, and our room was consistently immaculate, creating a serene and luxurious atmosphere that enhanced our celebration. The Moon Boutique Hotel is more than just a place to stay—it’s a haven of elegance, comfort, and genuine hospitality. We left with beautiful memories and deep appreciation for the team that made our milestone moments unforgettable.
10
Thomas R
1 Nov 2025
·
Stayed 2 nights
The staff were super helpful. The room was very clean. Beautiful hotel.
The staff were super helpful. The room was very clean. Beautiful hotel.
10
Jane P
19 Sept 2024
·
Stayed 7 nights
The hotel was fantastic. The toom was large and absolutely spotless. Its been decorated to a high standard and theres so much attention to detail. The room was cleaned daily. Staff are very freindly and helpful. 20 minute walk to historic centre but hotel is so quiet its worth the walk.
The hotel was fantastic. The toom was large and absolutely spotless. Its been decorated to a high standard and theres so much attention to detail. The room was cleaned daily. Staff are very freindly and helpful. 20 minute walk to historic centre but hotel is so quiet its worth the walk.
10
Kristen
12 Aug 2025
·
Stayed 3 nights
After a long day of sightseeing, we had the spa all to ourself for an hour to rejuvenate. Very professional, friendly front desk staff. Nice clean room with efficient housekeeping staff.
After a long day of sightseeing, we had the spa all to ourself for an hour to rejuvenate. Very professional, friendly front desk staff. Nice clean room with efficient housekeeping staff.
8
PETER
19 Oct 2023
·
Stayed 2 nights
Loved the spa. Breakfast also great. Room was nice. Shower didn’t work and we had no hot water the second day so no wash or shower which was disappointing
Loved the spa. Breakfast also great. Room was nice. Shower didn’t work and we had no hot water the second day so no wash or shower which was disappointing
10
Ruth-Anne
17 Nov 2025
·
Stayed 4 nights
Everything—the breakfast, the staff, and the cleanliness—was perfect. The room was quiet and supremely comfortable. Highly recommend!
Everything—the breakfast, the staff, and the cleanliness—was perfect. The room was quiet and supremely comfortable. Highly recommend!
10
Colleen
7 Aug 2025
·
Stayed 1 night
Beautiful hotel- our room was gorgeous and immaculate. Great location with public transportation right outside the door. The staff was English speaking and very kind as well as helpful with recommendations and answering our questions. We had requested breakfast be included when we booked but realized we needed to catch an early train after check out the next day. The front desk offered to have a bag ready with bfast items to take with us. Next morning they greeted us with that when we came down-bottled water and juice, yogurt, croissants and fresh fruit all packed up in a little shopping bag. Great customer service and experience overall and we’d definitely stay there again!
Beautiful hotel- our room was gorgeous and immaculate. Great location with public transportation right outside the door. The staff was English speaking and very kind as well as helpful with recommendations and answering our questions. We had requested breakfast be included when we booked but realized we needed to catch an early train after check out the next day. The front desk offered to have a bag ready with bfast items to take with us. Next morning they greeted us with that when we came down-bottled water and juice, yogurt, croissants and fresh fruit all packed up in a little shopping bag. Great customer service and experience overall and we’d definitely stay there again!
10
Kelly
7 Aug 2024
·
Stayed 3 nights
Spotless hotel , fantastic room.
Spotless hotel , fantastic room.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and generally quiet, with stylish decor. Some guests found certain rooms small or showers tight, noted auto-off A/C and occasional temperature or pillow comfort issues.
Related guest reviews
8
Lesley
1 Jun 2025
·
Stayed 2 nights
The staff member was checking us in quickly but then he lost attention as the phone rang and we were sent on our way. The pillows are poor and flat, uncomfortable to sleep on. There is a bar but no one seems to be there, the receptionist doubles as a bar person and does not always know measures or drinks. €10 for a glass of wine!! I only paid €4 in Venice! There was no kettle in the room, only a coffee maker but they did me one when I asked which was good of them.
The staff member was checking us in quickly but then he lost attention as the phone rang and we were sent on our way. The pillows are poor and flat, uncomfortable to sleep on. There is a bar but no one seems to be there, the receptionist doubles as a bar person and does not always know measures or drinks. €10 for a glass of wine!! I only paid €4 in Venice! There was no kettle in the room, only a coffee maker but they did me one when I asked which was good of them.
10
Adam
13 Aug 2025
·
Stayed 7 nights
The hotel is located a 25 min walk away from the heart of Florence so very easy to access the main attractions within the city. The hotel itself is immaculate and the staff are extremely helpful with dealing with any questions you may have. Being able to access the spa everyday for 1 and 30 minutes is an excellent perk as the facilities are well worth a visit, you are also able to book massages for an extra fee. The breakfast also gives a variety of options to start each day and the room itself is spacious, with the shower particularly being very comfortable.
The hotel is located a 25 min walk away from the heart of Florence so very easy to access the main attractions within the city. The hotel itself is immaculate and the staff are extremely helpful with dealing with any questions you may have. Being able to access the spa everyday for 1 and 30 minutes is an excellent perk as the facilities are well worth a visit, you are also able to book massages for an extra fee. The breakfast also gives a variety of options to start each day and the room itself is spacious, with the shower particularly being very comfortable.
10
Jane P
19 Sept 2024
·
Stayed 7 nights
The hotel was fantastic. The toom was large and absolutely spotless. Its been decorated to a high standard and theres so much attention to detail. The room was cleaned daily. Staff are very freindly and helpful. 20 minute walk to historic centre but hotel is so quiet its worth the walk.
The hotel was fantastic. The toom was large and absolutely spotless. Its been decorated to a high standard and theres so much attention to detail. The room was cleaned daily. Staff are very freindly and helpful. 20 minute walk to historic centre but hotel is so quiet its worth the walk.
10
Bruce
14 Sept 2025
·
Stayed 3 nights
Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.
Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.
10
Ruth-Anne
17 Nov 2025
·
Stayed 4 nights
Everything—the breakfast, the staff, and the cleanliness—was perfect. The room was quiet and supremely comfortable. Highly recommend!
Everything—the breakfast, the staff, and the cleanliness—was perfect. The room was quiet and supremely comfortable. Highly recommend!
8
Beata
28 Oct 2023
·
Beautiful new hotel with great staff. However, the rooms are tiny. The spa service included was just access to the sauna and pool, so a bit of mis-advertising. Very walkable to all major signs being within 15/20 minutes.
Beautiful new hotel with great staff. However, the rooms are tiny. The spa service included was just access to the sauna and pool, so a bit of mis-advertising. Very walkable to all major signs being within 15/20 minutes.
8
Nafeesa
8 Nov 2025
·
Stayed 4 nights
The room was lovely and cleaned daily. The staff were very helpful and friendly. The rooms were a little cold overnight, but it is November...
The room was lovely and cleaned daily. The staff were very helpful and friendly. The rooms were a little cold overnight, but it is November...
10
Colleen
7 Aug 2025
·
Stayed 1 night
Beautiful hotel- our room was gorgeous and immaculate. Great location with public transportation right outside the door. The staff was English speaking and very kind as well as helpful with recommendations and answering our questions. We had requested breakfast be included when we booked but realized we needed to catch an early train after check out the next day. The front desk offered to have a bag ready with bfast items to take with us. Next morning they greeted us with that when we came down-bottled water and juice, yogurt, croissants and fresh fruit all packed up in a little shopping bag. Great customer service and experience overall and we’d definitely stay there again!
Beautiful hotel- our room was gorgeous and immaculate. Great location with public transportation right outside the door. The staff was English speaking and very kind as well as helpful with recommendations and answering our questions. We had requested breakfast be included when we booked but realized we needed to catch an early train after check out the next day. The front desk offered to have a bag ready with bfast items to take with us. Next morning they greeted us with that when we came down-bottled water and juice, yogurt, croissants and fresh fruit all packed up in a little shopping bag. Great customer service and experience overall and we’d definitely stay there again!
10
Eric
11 May 2025
·
Stayed 5 nights
Excellent all around! Very niche, amazing spa, superb service, excellent breakfast and majestic modern rooms. The short walk to/from downtown is well worth it!
Excellent all around! Very niche, amazing spa, superb service, excellent breakfast and majestic modern rooms. The short walk to/from downtown is well worth it!
10
RAMON
21 Nov 2025
·
Stayed 3 nights
Habitación limpia, personal muy amable, ducha fantástica.
Habitación limpia, personal muy amable, ducha fantástica.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, professional, and proactive, with staff offering local advice, arranging transport, and preparing early takeaway breakfasts. A few guests reported minor lapses or policy disputes.
Related guest reviews
8
Lesley
1 Jun 2025
·
Stayed 2 nights
The staff member was checking us in quickly but then he lost attention as the phone rang and we were sent on our way. The pillows are poor and flat, uncomfortable to sleep on. There is a bar but no one seems to be there, the receptionist doubles as a bar person and does not always know measures or drinks. €10 for a glass of wine!! I only paid €4 in Venice! There was no kettle in the room, only a coffee maker but they did me one when I asked which was good of them.
The staff member was checking us in quickly but then he lost attention as the phone rang and we were sent on our way. The pillows are poor and flat, uncomfortable to sleep on. There is a bar but no one seems to be there, the receptionist doubles as a bar person and does not always know measures or drinks. €10 for a glass of wine!! I only paid €4 in Venice! There was no kettle in the room, only a coffee maker but they did me one when I asked which was good of them.
10
Felix Rafael
12 Nov 2025
·
Stayed 6 nights
My husband Felix and I had the pleasure of celebrating both our wedding anniversary and my birthday at The Moon Boutique Hotel in Florence, and we couldn’t have asked for a more perfect experience. From the moment we arrived, the warmth and professionalism of the staff made us feel truly welcomed. A special mention goes to the tall gentleman with glasses from Calabria—his courteous demeanor and exceptional customer service stood out throughout our stay. He went above and beyond to ensure we were comfortable and well-informed, adding a personal touch that made our visit even more special. The housekeeping team deserves equal praise. Their attention to detail was remarkable, and our room was consistently immaculate, creating a serene and luxurious atmosphere that enhanced our celebration. The Moon Boutique Hotel is more than just a place to stay—it’s a haven of elegance, comfort, and genuine hospitality. We left with beautiful memories and deep appreciation for the team that made our milestone moments unforgettable.
My husband Felix and I had the pleasure of celebrating both our wedding anniversary and my birthday at The Moon Boutique Hotel in Florence, and we couldn’t have asked for a more perfect experience. From the moment we arrived, the warmth and professionalism of the staff made us feel truly welcomed. A special mention goes to the tall gentleman with glasses from Calabria—his courteous demeanor and exceptional customer service stood out throughout our stay. He went above and beyond to ensure we were comfortable and well-informed, adding a personal touch that made our visit even more special. The housekeeping team deserves equal praise. Their attention to detail was remarkable, and our room was consistently immaculate, creating a serene and luxurious atmosphere that enhanced our celebration. The Moon Boutique Hotel is more than just a place to stay—it’s a haven of elegance, comfort, and genuine hospitality. We left with beautiful memories and deep appreciation for the team that made our milestone moments unforgettable.
10
Janie
7 Nov 2024
·
Stayed 1 night
The Moon hotel provided care and excellence with every aspect of my stay from communication before my arrival to providing my room early after check in. The spa was clean and well managed, transportation was arranged and on time. I was even provided a take away breakfast for early departure to the airport. Thank you!
The Moon hotel provided care and excellence with every aspect of my stay from communication before my arrival to providing my room early after check in. The spa was clean and well managed, transportation was arranged and on time. I was even provided a take away breakfast for early departure to the airport. Thank you!
6
Jeff
8 Jun 2024
·
Stayed 3 nights
Our booking stated we would receive spa access, 1 Free spa service for 2 (we had the room booked for two people), free breakfast, etc. While we received most of this and it was fantastic, the one VIP benefit we looked forward to the most (spa service for 2) we did not get. We were told twice by the hotel staff that this was “an error from Expedia”. I’m not sure why but this took a fantastic stay down to average as it should have been honored, especially when we showed them the booking details tagged to the VIP access we paid for in advance.
Our booking stated we would receive spa access, 1 Free spa service for 2 (we had the room booked for two people), free breakfast, etc. While we received most of this and it was fantastic, the one VIP benefit we looked forward to the most (spa service for 2) we did not get. We were told twice by the hotel staff that this was “an error from Expedia”. I’m not sure why but this took a fantastic stay down to average as it should have been honored, especially when we showed them the booking details tagged to the VIP access we paid for in advance.
10
Sharon St
25 Sept 2024
·
Stayed 3 nights
Wonderful four day break at this hotel. The hotel was really conveniently located for access by bus or tram but easily walkable to the main sites. The rooms were quite not as big as I expected but still a good and comfortable size. The spa was amazing (managed by a lovely gentleman who's name has slipped my mind) and no point was there more than two other couples, the first night we had sole use. The buffet breakfast had lost of variety but you could also order omelettes, scrambled eggs etc but could have been better signposted for allergens. That said, the staff were more than happy to check everything and anything with the chefs. It would be great if they could expand to serve dinner, it would have made the experience even better. Lastly the hotel staff were wonderful and couldn't do enough to help. May I point out the wonderful Daniel on reception who was so informative, polite (and funny) and couldn't do enough to help make our anniversary visit to Florence as special as it was. Thank you Moon Boutique & Spa, we can't wait to come back!!
Wonderful four day break at this hotel. The hotel was really conveniently located for access by bus or tram but easily walkable to the main sites. The rooms were quite not as big as I expected but still a good and comfortable size. The spa was amazing (managed by a lovely gentleman who's name has slipped my mind) and no point was there more than two other couples, the first night we had sole use. The buffet breakfast had lost of variety but you could also order omelettes, scrambled eggs etc but could have been better signposted for allergens. That said, the staff were more than happy to check everything and anything with the chefs. It would be great if they could expand to serve dinner, it would have made the experience even better. Lastly the hotel staff were wonderful and couldn't do enough to help. May I point out the wonderful Daniel on reception who was so informative, polite (and funny) and couldn't do enough to help make our anniversary visit to Florence as special as it was. Thank you Moon Boutique & Spa, we can't wait to come back!!
10
Jeanita
6 Jun 2025
·
Stayed 3 nights
Hands down the best place we have stayed. They accommodated to go breakfasts for our tours, arranged taxis, made cappuccino when we were heading out the door. Wonderful experience
Hands down the best place we have stayed. They accommodated to go breakfasts for our tours, arranged taxis, made cappuccino when we were heading out the door. Wonderful experience
10
jacquelyn
7 May 2023
·
Stayed 3 nights
This place is immaculate! Like spotless beautiful Italian marble top to bottom. There’s always a friendly gentleman or two at the desk who can answer questions, call you a cab, or even pour you a cocktail 24 hours a day! Loved the area as well. It’s a 15-20 minute pleasant stroll along the river to the heart of Florence. There’s a tram station right across the street if you prefer. Breakfast was wonderful and complimentary. We would stay here again in a heartbeat. 5 ⭐️
This place is immaculate! Like spotless beautiful Italian marble top to bottom. There’s always a friendly gentleman or two at the desk who can answer questions, call you a cab, or even pour you a cocktail 24 hours a day! Loved the area as well. It’s a 15-20 minute pleasant stroll along the river to the heart of Florence. There’s a tram station right across the street if you prefer. Breakfast was wonderful and complimentary. We would stay here again in a heartbeat. 5 ⭐️
10
Colleen
7 Aug 2025
·
Stayed 1 night
Beautiful hotel- our room was gorgeous and immaculate. Great location with public transportation right outside the door. The staff was English speaking and very kind as well as helpful with recommendations and answering our questions. We had requested breakfast be included when we booked but realized we needed to catch an early train after check out the next day. The front desk offered to have a bag ready with bfast items to take with us. Next morning they greeted us with that when we came down-bottled water and juice, yogurt, croissants and fresh fruit all packed up in a little shopping bag. Great customer service and experience overall and we’d definitely stay there again!
Beautiful hotel- our room was gorgeous and immaculate. Great location with public transportation right outside the door. The staff was English speaking and very kind as well as helpful with recommendations and answering our questions. We had requested breakfast be included when we booked but realized we needed to catch an early train after check out the next day. The front desk offered to have a bag ready with bfast items to take with us. Next morning they greeted us with that when we came down-bottled water and juice, yogurt, croissants and fresh fruit all packed up in a little shopping bag. Great customer service and experience overall and we’d definitely stay there again!
10
Megan
4 Oct 2025
·
Stayed 3 nights
The front desk speaks multiple languages, and is very informative about the area around the hotel. The hotel is bright & clean, and they are the first hotel I stayed at in my time in Europe that didn't lock me out of the air conditioning setting. The spa was nice and relaxing and they make sure not too many people are there at the same time which is super nice. It was great after walking 20,000 steps in a day to sit in the turkish bath. They packed me a box breakfast the day I had to leave early to go on an excursion, and they offered one the day I went to the airport. Overall, amazing value for the price. The only complaint which isn't on them is that there are not many restaurant options immediately next to the hotel - just one. However, I spent most of my time in the city center so that was fine.
The front desk speaks multiple languages, and is very informative about the area around the hotel. The hotel is bright & clean, and they are the first hotel I stayed at in my time in Europe that didn't lock me out of the air conditioning setting. The spa was nice and relaxing and they make sure not too many people are there at the same time which is super nice. It was great after walking 20,000 steps in a day to sit in the turkish bath. They packed me a box breakfast the day I had to leave early to go on an excursion, and they offered one the day I went to the airport. Overall, amazing value for the price. The only complaint which isn't on them is that there are not many restaurant options immediately next to the hotel - just one. However, I spent most of my time in the city center so that was fine.
10
EVAN
9 Nov 2025
·
Stayed 9 nights
Our stay of 8 days was incredibly nice. Ended up going with a smaller room and did just fine, would recommend a larger room if you tend to bring more than a medium amount of luggage. Everything is clean, comfortable and very organized. A few things definitely stood out to both my wife and I. We ate the breakfast offered each morning, high quality and VERY healthy. We take our dietary nutrition very seriously and was able to stay on a track eating here. One of our favorite things was interacting with Francois who I believe is the manager (or main waitstaff) of the hotel restraunt? Francois is very impressive. He remembered my drink each morning and had our breakfast orders going within short order. He was always pleasant, polite and professionally interactive. Really made sure we got what we needed and we were on our way for the day. My wife and I have never received such great service and I want to make that clear. Also, the very nice woman (I wish I remembered her name) that cleaned and organized our room was the absolute best. We tipped both Francois and our room staff because they absolutely deserved it. Lastly, the SPA. The spa staff always smiled and opened the doors for us, treating us to the full experience each day. My wife and I walked about 81 miles in the 8 days we stayed, the spa was great way to close the evening. We give this place more than five stars and will definitely be back. Would recommend to everyone.
Our stay of 8 days was incredibly nice. Ended up going with a smaller room and did just fine, would recommend a larger room if you tend to bring more than a medium amount of luggage. Everything is clean, comfortable and very organized. A few things definitely stood out to both my wife and I. We ate the breakfast offered each morning, high quality and VERY healthy. We take our dietary nutrition very seriously and was able to stay on a track eating here. One of our favorite things was interacting with Francois who I believe is the manager (or main waitstaff) of the hotel restraunt? Francois is very impressive. He remembered my drink each morning and had our breakfast orders going within short order. He was always pleasant, polite and professionally interactive. Really made sure we got what we needed and we were on our way for the day. My wife and I have never received such great service and I want to make that clear. Also, the very nice woman (I wish I remembered her name) that cleaned and organized our room was the absolute best. We tipped both Francois and our room staff because they absolutely deserved it. Lastly, the SPA. The spa staff always smiled and opened the doors for us, treating us to the full experience each day. My wife and I walked about 81 miles in the 8 days we stayed, the spa was great way to close the evening. We give this place more than five stars and will definitely be back. Would recommend to everyone.
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AI-generated summary based on recent guest reviews
Location
Set in a quieter area about a 15–25 minute walk from the historic center, with a tram/bus stop outside and easy links to the airport and train station. Some noted fewer nearby dining options and, in a few comments, a less appealing area.
Related guest reviews
10
Heather
7 Apr 2025
·
Stayed 3 nights
Excellent, well situated and comfortable.
Excellent, well situated and comfortable.
10
Emmanuel
8 Oct 2024
·
Stayed 3 nights
Good location particularly if arriving by car (outside of the ZTL). About a 20 min walk to the Duomo or use the bus or tram stop just outside the front door. Good restaurants nearby.
Good location particularly if arriving by car (outside of the ZTL). About a 20 min walk to the Duomo or use the bus or tram stop just outside the front door. Good restaurants nearby.
10
Pål
7 Sept 2024
·
Stayed 3 nights
Veldig rent og pent hotell. Fantastisk betjening. Fin frokost. Beliggenhet passet oss bra og buss og trikk rett på utsiden
Veldig rent og pent hotell. Fantastisk betjening. Fin frokost. Beliggenhet passet oss bra og buss og trikk rett på utsiden
10
BITA
21 Oct 2025
·
Stayed 3 nights
the hotel is located a little far from historic area of the town. but if you are a go walking person, it is 15 minutes walk. the hotel itself is very good. fresh and nice design, very nice buffet breakfast and kind stuff.
the hotel is located a little far from historic area of the town. but if you are a go walking person, it is 15 minutes walk. the hotel itself is very good. fresh and nice design, very nice buffet breakfast and kind stuff.
10
Janelle
24 Apr 2025
·
Stayed 1 night
The property itself was incredible. The only downside was the location. It was far from the city center which wasn’t too big of a deal, but it was also located in an overall less desirable area.
The property itself was incredible. The only downside was the location. It was far from the city center which wasn’t too big of a deal, but it was also located in an overall less desirable area.
10
John
1 Nov 2025
·
Stayed 6 nights
Great hotel. Good location right across the street from the tram. Very clean and the staff is wonderful.
Great hotel. Good location right across the street from the tram. Very clean and the staff is wonderful.
10
jacquelyn
7 May 2023
·
Stayed 3 nights
This place is immaculate! Like spotless beautiful Italian marble top to bottom. There’s always a friendly gentleman or two at the desk who can answer questions, call you a cab, or even pour you a cocktail 24 hours a day! Loved the area as well. It’s a 15-20 minute pleasant stroll along the river to the heart of Florence. There’s a tram station right across the street if you prefer. Breakfast was wonderful and complimentary. We would stay here again in a heartbeat. 5 ⭐️
This place is immaculate! Like spotless beautiful Italian marble top to bottom. There’s always a friendly gentleman or two at the desk who can answer questions, call you a cab, or even pour you a cocktail 24 hours a day! Loved the area as well. It’s a 15-20 minute pleasant stroll along the river to the heart of Florence. There’s a tram station right across the street if you prefer. Breakfast was wonderful and complimentary. We would stay here again in a heartbeat. 5 ⭐️
10
Marjorie
27 Sept 2024
·
Stayed 2 nights
Property had easy access to tram for getting to train and.city center.
Property had easy access to tram for getting to train and.city center.
10
Colleen
7 Aug 2025
·
Stayed 1 night
Beautiful hotel- our room was gorgeous and immaculate. Great location with public transportation right outside the door. The staff was English speaking and very kind as well as helpful with recommendations and answering our questions. We had requested breakfast be included when we booked but realized we needed to catch an early train after check out the next day. The front desk offered to have a bag ready with bfast items to take with us. Next morning they greeted us with that when we came down-bottled water and juice, yogurt, croissants and fresh fruit all packed up in a little shopping bag. Great customer service and experience overall and we’d definitely stay there again!
Beautiful hotel- our room was gorgeous and immaculate. Great location with public transportation right outside the door. The staff was English speaking and very kind as well as helpful with recommendations and answering our questions. We had requested breakfast be included when we booked but realized we needed to catch an early train after check out the next day. The front desk offered to have a bag ready with bfast items to take with us. Next morning they greeted us with that when we came down-bottled water and juice, yogurt, croissants and fresh fruit all packed up in a little shopping bag. Great customer service and experience overall and we’d definitely stay there again!
6
Sarah
11 Mar 2025
·
Stayed 4 nights
Hatte Frühstück gebucht aber das war nicht gut. Nach dem Kaffee hatte ich Durchfall bekommen. Danach habe ich da nicht mehr gefrühstückt. Letzten Abend wurde Ich vor dem Hoteleingang belästigt. Die Gegend ist super unsicher. Spa und Zimmer waren super
Hatte Frühstück gebucht aber das war nicht gut. Nach dem Kaffee hatte ich Durchfall bekommen. Danach habe ich da nicht mehr gefrühstückt. Letzten Abend wurde Ich vor dem Hoteleingang belästigt. Die Gegend ist super unsicher. Spa und Zimmer waren super
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality, variety, and presentation, with made-to-order items and convenient takeaway boxes for early starts. A few critiques mention paid items despite breakfast inclusion, one poor experience, and limited on-site dining beyond breakfast.
Related guest reviews
10
Linda
11 Oct 2025
·
Stayed 5 nights
This is a beautiful hotel.It is spotlessly clean.The staff are friendly and helpful. Breakfast exceeded our expectations. The choice of food and service were excellent. It’s a good location to see the sights and get to the train station to visit Pissa etc. We will definitely book here for our next visit.
This is a beautiful hotel.It is spotlessly clean.The staff are friendly and helpful. Breakfast exceeded our expectations. The choice of food and service were excellent. It’s a good location to see the sights and get to the train station to visit Pissa etc. We will definitely book here for our next visit.
10
Christine
8 Sept 2025
·
Stayed 1 night
Everything was lovely. Parking was easy and free. The spa was spectacular. Breakfast was a large spread and was included with the room. It was delicious. We will definitely stay again.
Everything was lovely. Parking was easy and free. The spa was spectacular. Breakfast was a large spread and was included with the room. It was delicious. We will definitely stay again.
8
GUILHERME
3 Oct 2024
·
Stayed 5 nights
Quarto bom, banheiro bom, mas com a área do chuveiro extremamente pequena. Já o café da manhã ficou muito a desejar, pois tinham pratos pagos, sendo que minha estadia era com café da manhã incluso. Podem rever esse conceito.
Quarto bom, banheiro bom, mas com a área do chuveiro extremamente pequena. Já o café da manhã ficou muito a desejar, pois tinham pratos pagos, sendo que minha estadia era com café da manhã incluso. Podem rever esse conceito.
10
Sharon St
25 Sept 2024
·
Stayed 3 nights
Wonderful four day break at this hotel. The hotel was really conveniently located for access by bus or tram but easily walkable to the main sites. The rooms were quite not as big as I expected but still a good and comfortable size. The spa was amazing (managed by a lovely gentleman who's name has slipped my mind) and no point was there more than two other couples, the first night we had sole use. The buffet breakfast had lost of variety but you could also order omelettes, scrambled eggs etc but could have been better signposted for allergens. That said, the staff were more than happy to check everything and anything with the chefs. It would be great if they could expand to serve dinner, it would have made the experience even better. Lastly the hotel staff were wonderful and couldn't do enough to help. May I point out the wonderful Daniel on reception who was so informative, polite (and funny) and couldn't do enough to help make our anniversary visit to Florence as special as it was. Thank you Moon Boutique & Spa, we can't wait to come back!!
Wonderful four day break at this hotel. The hotel was really conveniently located for access by bus or tram but easily walkable to the main sites. The rooms were quite not as big as I expected but still a good and comfortable size. The spa was amazing (managed by a lovely gentleman who's name has slipped my mind) and no point was there more than two other couples, the first night we had sole use. The buffet breakfast had lost of variety but you could also order omelettes, scrambled eggs etc but could have been better signposted for allergens. That said, the staff were more than happy to check everything and anything with the chefs. It would be great if they could expand to serve dinner, it would have made the experience even better. Lastly the hotel staff were wonderful and couldn't do enough to help. May I point out the wonderful Daniel on reception who was so informative, polite (and funny) and couldn't do enough to help make our anniversary visit to Florence as special as it was. Thank you Moon Boutique & Spa, we can't wait to come back!!
10
Bruce
14 Sept 2025
·
Stayed 3 nights
Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.
Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.
10
Ruth-Anne
17 Nov 2025
·
Stayed 4 nights
Everything—the breakfast, the staff, and the cleanliness—was perfect. The room was quiet and supremely comfortable. Highly recommend!
Everything—the breakfast, the staff, and the cleanliness—was perfect. The room was quiet and supremely comfortable. Highly recommend!
10
Renee H
30 May 2025
·
Stayed 2 nights
The hotel is excellent but more importantly their staff is outstanding…. A special mention of Francesco and the entire restaurant team- wow! Exceptional service, best pastry table and a warmth in their delivery of service …
The hotel is excellent but more importantly their staff is outstanding…. A special mention of Francesco and the entire restaurant team- wow! Exceptional service, best pastry table and a warmth in their delivery of service …
6
Sarah
11 Mar 2025
·
Stayed 4 nights
Hatte Frühstück gebucht aber das war nicht gut. Nach dem Kaffee hatte ich Durchfall bekommen. Danach habe ich da nicht mehr gefrühstückt. Letzten Abend wurde Ich vor dem Hoteleingang belästigt. Die Gegend ist super unsicher. Spa und Zimmer waren super
Hatte Frühstück gebucht aber das war nicht gut. Nach dem Kaffee hatte ich Durchfall bekommen. Danach habe ich da nicht mehr gefrühstückt. Letzten Abend wurde Ich vor dem Hoteleingang belästigt. Die Gegend ist super unsicher. Spa und Zimmer waren super
10
Megan
4 Oct 2025
·
Stayed 3 nights
The front desk speaks multiple languages, and is very informative about the area around the hotel. The hotel is bright & clean, and they are the first hotel I stayed at in my time in Europe that didn't lock me out of the air conditioning setting. The spa was nice and relaxing and they make sure not too many people are there at the same time which is super nice. It was great after walking 20,000 steps in a day to sit in the turkish bath. They packed me a box breakfast the day I had to leave early to go on an excursion, and they offered one the day I went to the airport. Overall, amazing value for the price. The only complaint which isn't on them is that there are not many restaurant options immediately next to the hotel - just one. However, I spent most of my time in the city center so that was fine.
The front desk speaks multiple languages, and is very informative about the area around the hotel. The hotel is bright & clean, and they are the first hotel I stayed at in my time in Europe that didn't lock me out of the air conditioning setting. The spa was nice and relaxing and they make sure not too many people are there at the same time which is super nice. It was great after walking 20,000 steps in a day to sit in the turkish bath. They packed me a box breakfast the day I had to leave early to go on an excursion, and they offered one the day I went to the airport. Overall, amazing value for the price. The only complaint which isn't on them is that there are not many restaurant options immediately next to the hotel - just one. However, I spent most of my time in the city center so that was fine.
10
EVAN
9 Nov 2025
·
Stayed 9 nights
Our stay of 8 days was incredibly nice. Ended up going with a smaller room and did just fine, would recommend a larger room if you tend to bring more than a medium amount of luggage. Everything is clean, comfortable and very organized. A few things definitely stood out to both my wife and I. We ate the breakfast offered each morning, high quality and VERY healthy. We take our dietary nutrition very seriously and was able to stay on a track eating here. One of our favorite things was interacting with Francois who I believe is the manager (or main waitstaff) of the hotel restraunt? Francois is very impressive. He remembered my drink each morning and had our breakfast orders going within short order. He was always pleasant, polite and professionally interactive. Really made sure we got what we needed and we were on our way for the day. My wife and I have never received such great service and I want to make that clear. Also, the very nice woman (I wish I remembered her name) that cleaned and organized our room was the absolute best. We tipped both Francois and our room staff because they absolutely deserved it. Lastly, the SPA. The spa staff always smiled and opened the doors for us, treating us to the full experience each day. My wife and I walked about 81 miles in the 8 days we stayed, the spa was great way to close the evening. We give this place more than five stars and will definitely be back. Would recommend to everyone.
Our stay of 8 days was incredibly nice. Ended up going with a smaller room and did just fine, would recommend a larger room if you tend to bring more than a medium amount of luggage. Everything is clean, comfortable and very organized. A few things definitely stood out to both my wife and I. We ate the breakfast offered each morning, high quality and VERY healthy. We take our dietary nutrition very seriously and was able to stay on a track eating here. One of our favorite things was interacting with Francois who I believe is the manager (or main waitstaff) of the hotel restraunt? Francois is very impressive. He remembered my drink each morning and had our breakfast orders going within short order. He was always pleasant, polite and professionally interactive. Really made sure we got what we needed and we were on our way for the day. My wife and I have never received such great service and I want to make that clear. Also, the very nice woman (I wish I remembered her name) that cleaned and organized our room was the absolute best. We tipped both Francois and our room staff because they absolutely deserved it. Lastly, the SPA. The spa staff always smiled and opened the doors for us, treating us to the full experience each day. My wife and I walked about 81 miles in the 8 days we stayed, the spa was great way to close the evening. We give this place more than five stars and will definitely be back. Would recommend to everyone.
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AI-generated summary based on recent guest reviews
10
Andres
4 weeks ago
·
Stayed 3 nights
Great location. We suggest taking the river down to the city center every day. The free breakfast and coffee is great way to start your day. Schedule a spa day at least once so you can relax before the walk to dinner! Reception was super nice and even helped us call a taxi.
Great location. We suggest taking the river down to the city center every day. The free breakfast and coffee is great way to start your day. Schedule a spa day at least once so you can relax before the walk to dinner! Reception was super nice and even helped us call a taxi.
10
Robert
4 weeks ago
·
Stayed 2 nights
The staff were incredible, such a beautiful hotel! Extremely comfortable and luxurious! Breakfast was excellent too!
The staff were incredible, such a beautiful hotel! Extremely comfortable and luxurious! Breakfast was excellent too!
10
Weiyu
4 weeks ago
·
Stayed 4 nights
The spa was really nice to have access to after a lot of walking in Florence.
The spa was really nice to have access to after a lot of walking in Florence.
10
Robert
11 Aug 2026
·
Stayed 2 nights
Stunning hotel and maintained to a spotless standard. Bit of a trek to the centre and parking not cheap but good services just outside (tram, bus) - just takes some working out. We probably didn't need to go for the suite considering the time of year (Sauna and jacuzzi not overly used after stomping streets in near 40deg heat!). Breakfast good and staff super friendly/informative.
Stunning hotel and maintained to a spotless standard. Bit of a trek to the centre and parking not cheap but good services just outside (tram, bus) - just takes some working out. We probably didn't need to go for the suite considering the time of year (Sauna and jacuzzi not overly used after stomping streets in near 40deg heat!). Breakfast good and staff super friendly/informative.
10
Sara
2 Jul 2026
·
Stayed 5 nights
Wonderful stay, attentive staff, very clean room. The spa facilities are very high quality and had a lovely massage. Good choices for breakfast. I would certainly recommend staying here, the spa was a particular highlight that is free for guests to use.
Wonderful stay, attentive staff, very clean room. The spa facilities are very high quality and had a lovely massage. Good choices for breakfast. I would certainly recommend staying here, the spa was a particular highlight that is free for guests to use.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The Moon Boutique Hotel & Spa
Is parking available at the hotel?
Self parking is available on-site for a fee of EUR 35 per day, which includes in/out privileges. Parking is limited, and reservations are not required.
What type of breakfast is offered?
Breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type of breakfast and serving hours are not provided.
Are pets allowed at the hotel?
Pets are not allowed at the property, but service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 15:00 to 00:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
Is there an airport shuttle service available?
A roundtrip airport shuttle service is available for a surcharge of EUR 80.00 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features does the hotel offer?
The property features limited wheelchair accessibility, including some accessible public areas and facilities. Guests are encouraged to contact the hotel in advance to confirm specific accommodations.
Where is the hotel located in relation to key attractions?
The hotel is located in the heart of Florence, within a 5-minute drive of Piazza di Santa Maria Novella and Central Market. It is approximately 1.1 miles from Piazza della Signoria and 1.3 miles from the Gallery of the Academy of Florence. Public transport options are available nearby.
What are the policies for children at the hotel?
Children are welcome at the property. One child aged 3 years or younger can stay for free when occupying the parent's or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The hotel offers cribs for infants at a fee of EUR 15 per day. Guests must contact the property in advance to reserve cribs.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: 219.11438051353454USD
- 2026-10-21: NO DATA
- 2026-10-22: 283.5940841474304USD
- 2026-10-23: 220.98816160002136USD
- 2026-10-24: NO DATA
- 2026-10-25: 283.5940841474304USD
- 2026-10-26: 306.2833257189331USD
- 2026-10-27: 250.59363203842162USD
- 2026-10-28: 249.6122084376068USD
- 2026-10-29: 265.2440655715027USD
- 2026-10-30: 286.83231768003844USD
- 2026-10-31: 303.86544970742796USD
- 2026-11-01: 194.0028421806793USD
- 2026-11-02: 185.367541337265USD
- 2026-11-03: 218.6110490144348USD
- 2026-11-04: 188.05633392178342USD
- 2026-11-05: 177.2435567581787USD
- 2026-11-06: 204.362269733963USD
- 2026-11-07: 229.07955599999997USD
- 2026-11-08: 212.88415606869506USD
- 2026-11-09: 213.3539035767059USD
- 2026-11-10: 190.05658615022276USD
- 2026-11-11: 192.51323796368408USD
- 2026-11-12: 217.2318093314209USD
- 2026-11-13: 218.67821699661252USD
- 2026-11-14: 242.54402914572142USD
- 2026-11-15: 173.22552351411437USD
- 2026-11-16: 173.46561478102112USD
- 2026-11-17: 163.37989675511167USD
- 2026-11-18: 157.91629544563293USD
- 2026-11-19: 188.653752USD
- 2026-11-20: 214.2634128863983USD
- 2026-11-21: 219.4985573830261USD
- 2026-11-22: 170.686728USD
- 2026-11-23: 159.24522768077085USD
- 2026-11-24: 135.9560149623413USD
- 2026-11-25: 168.5071269783325USD
- 2026-11-26: 200.81393259384154USD
- 2026-11-27: 242.54402914572142USD
- 2026-11-28: 312.0717321993713USD
- 2026-11-29: 213.16399981484983USD
- 2026-11-30: 161.97185365933225USD
- 2026-12-01: 165.38001190603637USD
- 2026-12-02: 165.38001190603637USD
- 2026-12-03: 241.6386492961578USD
- 2026-12-04: 175.9639724283142USD
- 2026-12-05: 272.7675820976715USD
- 2026-12-06: 246.00893748348997USD
- 2026-12-07: 187.32410010791014USD
- 2026-12-08: 163.700915159729USD
- 2026-12-09: 170.686728USD
- 2026-12-10: 173.58034866078185USD
- 2026-12-11: 208.72602960466003USD
- 2026-12-12: 181.39530911778257USD
- 2026-12-13: 165.17173975721738USD
- 2026-12-14: 163.700915159729USD
- 2026-12-15: 168.44084999999998USD
- 2026-12-16: 179.58227050497436USD
- 2026-12-17: 182.75537508343504USD
- 2026-12-18: 181.2333863036041USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.
- Cashless payment methods are available for all transactions.
Business details
Property registration number IT048017A1RDJBVCLQ
- Airport shuttle fee: EUR 80.00 per vehicle (one-way)
- Uncovered self parking fee: EUR 35 per day (in/out privileges)
- Crib (infant bed) fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Room service
Tour desk
Dry cleaning
Housekeeping
General
Room service
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Breakfast in the room
Allergy-free room available
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Electric car charging station
Parking (Limited)
Parking Onsite
Services
Tour desk
Dry cleaning
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Activities
Bicycle Tour Information
Internet
Free wi-fi