Is parking available at the property?

Offsite parking is available approximately 0.6 miles away for a fee of GBP 34 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately GBP 20 for adults and children. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges could apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Notting Hill, just a 4-minute drive from Kensington Gardens and 6 minutes from Kensington High Street. It is 1.2 miles from Hyde Park and 1.9 miles from Marble Arch, with various public transport options available nearby.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Ruby Zoe Hotel London

Average nightly price at Ruby Zoe Hotel London by IHG by month, last 12 months (USD)
Month	Average price
January	US$146
February	US$155
March	US$174
April	US$197
May	US$220
June	US$271
July	US$257
August	US$187
September	US$249
October	US$242
November	US$223
December	US$224

What guests think

At Ruby Zoe Hotel London, travellers praise the excellent Notting Hill location near the tube, friendly staff, and modern, cleverly designed rooms that are generally quiet with comfortable beds and good soundproofing.

Common drawbacks include no in room kettles or fridges (tea and ironing stations are communal), limited storage, a quirky sink and glass shower layout, and patchy Wi Fi in some rooms. Breakfast is frequently praised, though a few find the selection repetitive or lacking hot items; the bar has a lively vibe but prices and menu size draw mixed comments. Cleanliness is widely applauded, with isolated reports of odours, temperature or maintenance hiccups, and occasional slow or impersonal service at check in. Expect a stylish, efficient base in a prime area rather than a full service, amenity heavy hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively bar and lounge, plus communal tea/coffee and ironing stations on each floor. In room amenities are minimal (typically no kettle, mini fridge, phone or room service), and the bar menu can feel limited or pricey.

Related guest reviews

10

Catherine Mary

9 Nov 2024

·

Stayed 1 night

fantastice trendy hotel, friendly staff but their bar menu need attention as very limited. apart from that had a Fab stay :)

10

Gail

4 Aug 2025

·

Stayed 3 nights

Comfortable beds, good layout and great shower. cozy rooms are big enough for 2. Tea and coffee available at end of the corridors. Well insulated rooms, didnt hear any noise even located at the front of the hotel.

10

Stephen

20 Aug 2025

·

Stayed 2 nights

Great location, lovely rooms. Not sure about the university style communal hot water for drinks- better to have in the room really. Also communal ironing areas are a bit rubbish in practice. Funky hotel though and nice staff.

10

Jessica

25 Sept 2024

·

Stayed 4 nights

PROS: 1. First off, they'll give you free chocolate bars (amazing quality with caramel pretzels and sea salt) and a free drink if you opt out of room service. Very much appreciated that! 2. The room was clean, cozy, and modern, with a nice, big shower. 3. Staff are SUPER friendly! Carlos and this other young lady, whose name I've forgotten (I'm so sorry) were extremely friendly and helpful! 4. The area is super walkable with great restaurants around. There's a nice breakfast place less than a 5 minute walk away called Eggbreak that makes delicious brunch food! Gold is a 10-15 min walk away and, despite being quite pricy, makes some amazing and fresh meals! 5. Nothing Hill Station is a 5 minute walk from the hotel which makes using transit more accessible. CONS: 1. While having the bar downstairs is lovely, the prices for a drink are gobsmacking! £14 - £17 for a drink is beyond crazy! 2. While I liked the idea of having the Marshall speakers in the room to listen to, I couldn't connect my phone with it because I don't have the ability to connect it with a jack. Bluetooth connection would have been far more user friendly.

8

Julie

21 Apr 2025

·

Stayed 2 nights

Enjoyed our two night stay at Zoe Ruby. Staff behind the bar were friendly and helpful. Pablo makes delicious cocktails. Not so keen on having to get coffee from station in hallway, had to get dressed, a robe in the room would have been useful. Great shower and comfortable beds.

8

Katy

3 Apr 2025

·

Stayed 1 night

For the price paid (which wasn’t too high) this was an adequate place to stay for one night - I think I spent less than 11 hours in the room/at the hotel. The bed was comfortable and the although the shower / toilet set up won’t be for everyone, as a solo traveller, it was fine. What I didn’t like was having to venture to the end of the corridor for a cuppa in the morning. Also, the lack of fridge in the room for the average prices this Ruby Zoe isn’t acceptable. In summary, fine for an overnight stay but lacks comfort for a longer trip.

10

Khanh Ngan

18 Sept 2023

·

Stayed 5 nights

It’s brand new hotel that just opened in summer. Building and room were spotless. Check in was at the bar which was pretty cool. Great location and steps from Notting Hill Gate tube station. Daily breakfast was so good with healthy options but did wished they changed it up a bit. Staff were attentive and friendly, especially the morning breakfast crew who always came by to clean and check to see if I needed more coffee. Room needed a phone, a fridge and a microwave, at least that’s what I’m used to in the states. Otherwise, small but sufficient and spotless rooms with huge window looking out to the streets of London.

6

Dusan

30 Apr 2024

·

Stayed 7 nights

First for the positives: the staff at the check in was amazing, so helpful and genuinely happy to assist. The free coffee and tea station at each floor is super convenient as well. The location is perfect, underground station is close by, as well as the bus station. Now for the negatives. The main one is that the WiFi is beyond terrible. And I don’t mean that you cannot stream movies, I mean it’s completely unusable for something as simple as reading emails?!? For a new and not so cheap hotel, I would expect more. Also, mobile network doesn’t work in the hotel as well. This was a huge inconvenience for us, since we needed to get some work done at the hotel and it was simply impossible. Horrible WiFi. Second, no fridge in the room. Honestly, this is the first time I’ve been to a room that doesn’t have even a tiny, mini fridge. We weren’t able to purchase anything to eat or even cool our water because there is no fridge in the room?! Also, the bathroom door couldn’t close properly and the cleaning left a bit to be desired. All in all, will not stay here again.

8

Junko

26 Jul 2025

·

Stayed 3 nights

Stayed here again after six months. Maybe it’s because they’ve joined the IHG group, but the vibe among the staff felt different this time. Are they short on staff? I liked it better before when everyone was a bit more friendly. As for the room, I’d prefer a mini fridge over the amp.

10

Roger M

30 Jul 2025

·

Stayed 1 night

We thoroughly enjoyed our stay at this very friendly hotel near Holland Park. We had what was described as a lovely room. It was of a good size, very light filled and, despite being at the front facing a busy road, very quiet. Our one gripe? No tea/coffee making facilities in the room. Sure, there was a coffee/tea station fairly close to our room but that presented difficulties with our early morning cuppa. Either I had to venture out in a state of dress that only my wife should suffer or I had to get dressed. Breakfast was superb. Yes, we would stay again but we would bring a kettle.

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Cleanliness

Rooms and public areas are consistently described as very clean, with many noting spotless stays. A few isolated complaints mention odours or missed servicing.

Related guest reviews

10

Bernadette

29 Jul 2024

·

Stayed 3 nights

The room was comfortable. Didn't like the dirty toilet brush in the bathroom. Yuck! Weeds outside window need to be landscaped.

10

Refkele

22 Sept 2023

·

Stayed 3 nights

Clean, quiet, new, perfect breakfast, great lobby, rooms are bright, good atmosphere

10

Adele

17 Jul 2024

·

Stayed 2 nights

Gorgeous hotel, absolutely no complaints from me. Perfect location, spotlessly clean and really polite and helpful staff.

10

Paul

6 Oct 2025

·

Stayed 1 night

Fantastic modern hotel. Super clean. Rooms a bit brutalist with pod style toilet & shower. No open-able windows but AC if that’s your thing. Friendly professional staff. Great breakfast too.

10

Beverly

13 Mar 2025

·

Stayed 3 nights

The hotel is about 5 minutes from Notting Hill Gate tube so very convenient for travel to centre. Also close to Hyde Park and Kensington Gardens. Buzzy area with plenty of coffee shops etc. The reception area is bright and the staff are friendly and welcoming. There's a nice bar/cafe area for breakfast etc. The rooms are modern, clean and quiet. Good bed and lovely toiletries.

10

Oskar Holm

28 Sept 2025

·

Stayed 1 night

Very clean and spacious room, nice shampoo and conditioner for showering and everything you might need for a few nights. The staff were very friendly as well and checking out and in was extremely easy.

10

Robert

11 Oct 2025

·

Stayed 1 night

Friendly staff, clean hotel and excellent breakfast with plenty of choice

10

Nathalie

6 May 2025

·

Stayed 3 nights

Very impressed with Ruby Zoe Hotel. I traveled alone and felt very safe at the hotel and in the area. The hotel was located just outside of the most touristy city center so it was calm but easy and quick to get to all parts of the city. Easy check in (self check in but staff available to help) and the room was exactly like the pictures. The bed was amazing, so comfortable and the bedding really made it the most comfortable bed I’ve had in a hotel (quite soft bed for reference). I opted out of cleaning during my three night stay as it didn’t feel necessary (got a voucher to the bar as thanks) but the room was very well cleaned when I arrived so that was not a problem at all. The only thing I could say was that the bathroom smelt a little bit moist. Nothing that I worried about, just mildly noticeable when going into the bathroom. No smell in the rest of the room though! I had some problem with the pump on the soap, but I asked the reception if they could look at it on my way out for the day and when I returned it was fixed. Very pleased with the customer service of the hotel. I would highly recommend staying at the Ruby Zoe Hotel in Notting hill and I will definitely come back again in the future!

10

Nicholas

17 Aug 2023

·

Stayed 10 nights

My partner and I had an excellent stay at this hotel. The building is new construction, and everything from the common areas to the rooms was kept spotless. Rooms were very quiet and comfortable and adequate even for longer stays (11 nights). There are no “extras” one might expect from a hotel (pool, room service, spa), but honestly we hardly missed them.

8

Deb

8 Jul 2024

·

Stayed 2 nights

We had a wonderful experience!! One of our rooms smelled like dog pee. My husband told the front desk. They immediately went with him. Agreed. And got him a new room! We would stay again!!

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Rooms

Modern, quiet rooms with comfortable beds, large windows and strong showers, but many are compact with limited storage and a sink or glass shower open to the room; Wi Fi can be unreliable.

Related guest reviews

10

Matt

16 Jul 2025

·

Stayed 1 night

Great base for whatever you're doing in Notting Hill/Kensington. The rooms on the back of the property have a view of a parking lot and not much else, but they are crypt-quiet, so I can't really complain.

8

Mark

6 Mar 2024

·

Stayed 1 night

The hotel is new. Check in is via an iPad and your card shoots out of a vending machine near your knees - my seven year old self would have loved this. Staff were super friendly, Carlos went especially out of his way to help. Reception is a bar a spills into a colourful and eclectic seating/bar/restaurant area full of vynal and mid century furnishings and a vintage car to boot. Largely underused and a nice space to relax in. The rooms, by contrast, are white and stark. Clean with a very comfortable bed. Yea and coffee making is available on every floor at ‘The Galley’. Windows are vast and if you stay in rooms on the front you get a cracking view towards Holland Park. Rooms on the rear have uninterrupted views of the brutalist Trellick Tower and Hampstead Heath. A few minutes walk from Notting Hill Tube, on a major bus route, walking distance to Portobello & Kensington Palace and surrounded by interesting dining options. The WiFi is beyond terrible. I stayed in three rooms and in two I barely registered a signal. The TV is very basic and in my second room had been programmed to come on spontaneously.

6

Donna

13 Dec 2023

·

Stayed 3 nights

Styled as a lean luxury hotel the Ruby is too lean and not that luxury compared to other boutique hotels. Leanness means limited storage space, an "in room" sink and a corner loo and glass box shower concealed by an exterior curtain, one uncomfortable chair and a station in the corridor for drinks and ironing. Too lean in my view and just one up from a Bloc airport hotel.

10

Rachel

1 Mar 2025

·

Stayed 3 nights

Loved this stay. The hotel is very updated, clean, and modern. The staff were great. And the location is near tons of places to eat, as well as the underground. I would stay here again.

10

Bruce

27 May 2025

·

Stayed 1 night

Great compact room. Super-quiet. Awesome breakfast.

10

Howard

11 Jul 2025

·

Stayed 1 night

Nice hotel. Great location. Rooms a bit quirky when you see the way the shower/ basin is configured. One suggestion is that they put a small fridge in the room which would help when temps are in 30s but AC was excellent

8

Mark

4 Mar 2024

·

Stayed 3 nights

I stayed for four nights (one night was using a Hotel.com free night voucher). The hotel is new, the staff were very friendly. The lobby is stylish and the rooms are a good size and very minimally decorated. The massive windows, looking towards Holland Park or Hamstead depending on which side you are on, make the room feel even bigger. Each floor has a tea station rather than a kettle in the room. Toiletries were nice. Bed was very comfy. The downside was the poor wifi. It’s a new hotel and has some wrinkles to iron out. The TV spontaneously can on in one room is was in. The staff were very obliging and moved me to an alternate room.

10

Susie

22 Feb 2025

·

Stayed 2 nights

Absolutely fantastic hotel would 100% go back - noise insulation is top tier. Seriously comfortable rooms, linens, bed. Spacious room. Brilliant window feature which is floor to ceiling

6

Dusan

30 Apr 2024

·

Stayed 7 nights

First for the positives: the staff at the check in was amazing, so helpful and genuinely happy to assist. The free coffee and tea station at each floor is super convenient as well. The location is perfect, underground station is close by, as well as the bus station. Now for the negatives. The main one is that the WiFi is beyond terrible. And I don’t mean that you cannot stream movies, I mean it’s completely unusable for something as simple as reading emails?!? For a new and not so cheap hotel, I would expect more. Also, mobile network doesn’t work in the hotel as well. This was a huge inconvenience for us, since we needed to get some work done at the hotel and it was simply impossible. Horrible WiFi. Second, no fridge in the room. Honestly, this is the first time I’ve been to a room that doesn’t have even a tiny, mini fridge. We weren’t able to purchase anything to eat or even cool our water because there is no fridge in the room?! Also, the bathroom door couldn’t close properly and the cleaning left a bit to be desired. All in all, will not stay here again.

8

Tom

18 Oct 2025

·

Stayed 2 nights

Very well located, tiny rooms (big windows in wow) - think nice Travelodge Shower doors and controls really annoying - and the only coffee in the room is Nescafé , outside the room Disappointed at the price but fine as a budget stay

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Service

Staff are frequently friendly, welcoming and helpful, and self check in is generally easy with assistance available. Some guests experienced chaotic check in, curt responses or rigid policies.

Related guest reviews

6

sara

19 Jun 2025

·

Stayed 3 nights

Hotel and front of house staff nice. By I was horrified about how phone staff when confirming the reservation and asking questions were rude and unpleasant.

10

Kinue

5 Jan 2024

·

Stayed 1 night

I had an amazing time, Carlos was really helpful and solicitous to show me around! Thank you!

10

Schuyler

7 May 2025

·

Stayed 1 night

Loved our stay at Ruby. They got us in for early check in, everything was spotless, and the hotel staff was super friendly! Specifically Carlos and Leah at the front desk. They were so nice and accommodating. They also make great mimosas!

8

Richard

31 May 2025

·

Stayed 4 nights

2 of your front desk team were amazing carlos & carolina was exceptional knowing my name every day always smiling & friendly very helpful a credit to Ruby Zoe Hotel

8

Zoe

16 Aug 2025

·

Stayed 1 night

Check in was absolute chaos. Comfy bed.

10

Lu

19 May 2025

·

Stayed 1 night

The check in was really quick and easy. Carlos at the reception was incredibly kind and made me feel welcome immediately!

2

Henri

26 Aug 2025

·

Stayed 2 nights

Unhelpful staff that were clearly prejudiced and didn’t want me in their hotel. Kept changing their policy to suit their ever changing biases. Didn’t clean my room once during the entire 3 days stay and it is safe to say I will not be staying there again.

10

Daria

10 Mar 2025

·

Stayed 6 nights

I was pleasantly surprised with the hotel. Staff was very kind and most of all helpful about the transportation, and any other questions we had. Breakfast options were great, and the coffee was perfect.I would, for sure, recommend the hotel.

8

Abhilasha

3 Jul 2024

·

Stayed 1 night

It's a very nice lobby and restaurant/bar, however the room aesthetic is more industrial/stark hospital chic, which isn't my vibe. We were only there for one night, so it fulfilled our purpose. The beds were comfortable, but there were a few things we needed in the room but there was no phone to call reception. I have never been in any hotel where there's no line to reception. That was quite jarring as no one is going to go downstairs multiple times for items needed.

10

Isabella

9 May 2025

·

Stayed 1 night

Staff was nice from the moment I walked in. Room was great and the area was convenient. Will come back next time I’m in London. Definitely recommend Ruby Zoe!

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Location

Excellent Notting Hill location a short walk to Notting Hill Gate, parks and Portobello Road, with plenty of cafes and shops nearby. Many found it safe and very convenient for getting around.

Related guest reviews

10

Leo

23 Aug 2025

·

Stayed 5 nights

Great neighborhood and very close to the tube station.

10

Ida Bonnerup

28 Aug 2023

·

Stayed 3 nights

Lovely place close to the underground, and great rooms!

10

Liina

6 Sept 2025

·

Stayed 2 nights

Location is very good, close to tibe station.

10

Ellie

1 Mar 2025

·

Stayed 3 nights

Hotel in great location of Notting Hill, assessable to tube station. Close to pubs, bars and restaurants. Close to Portobello Road Market. Hotel had everything we needed. Great shower. Good size room for London location

10

Bright

6 Jun 2024

·

Stayed 4 nights

Splendid value for money. In fact one of the best-value hotels I have used in the last few years in the world. If one is familiar with the London hotel scene, as I am, that is saying a lot. The location is perfect. Two metro train (tube) stations within 5 minutes of a brisk walk ensuring that one could be anywhere in central London in less than 20 minutes. Less than 40 minutes to Heathrow Airport by tube (saves money). Great cafes, restaurants, and supermarkets within 2 minutes walk. The property itself is impeccably clean and is in excellent condition. Spacious room with everything in the right place. Only minor negatives are: a) someone forgot to put the complimentary water in the room (despite promise at reception) and laundry service is external.

10

AnneMarie

19 May 2024

·

Stayed 1 night

This hotel was phenomenal and the location was great, steps away from the Tube. Super clean and modern room. We found plenty of great dining options in the neighborhood. My only regret is that we didn't stay longer!

10

jennifer

7 Jan 2025

·

Stayed 4 nights

Great location

10

Nele

29 Sept 2024

·

Stayed 2 nights

Nice hotel with great vibe, within walking distance of Portobello Road Market, tube stations and hop-on/hop-off bus stops

10

Marvin

14 Oct 2024

·

Stayed 8 nights

The hotel is perfectly situated in close proximity to the Notting Hill Gate station and a short walk to Portabello Market, countless coffee shops, M&S, Tesco, etc. The hotel is as hip as London itself…the staff was always friendly, professional and eager to assist with any issues that arise. I’m already planning my next stay when I visit London again in a few months.

10

Craig

27 Jun 2024

·

Stayed 5 nights

Perfect location, close to Portobello Road, famous Sat morning market. Notting Hill Station a 3 minute walk, super easy access to the center of London. Hotel is super hip, great decor, and super lobby for working, eating or hanging out. Rooms are a tad small but super functional, and cool. We thoroughly enjoyed the stay, headed back for a couple of days this weekend.

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Dining

Breakfast is widely praised for quality, coffee and variety, though some find it repetitive or light on hot items. The bar has a good vibe, but prices are high and food options are limited.

Related guest reviews

8

Iris Deniz

16 Feb 2025

·

Stayed 1 night

The room was gorgeous and it was in a fab location, only thing that let it down was the breakfast. Not much selection and the pastries and bread were so dry.

8

Sandra

28 Oct 2024

·

Stayed 1 night

Very good breakfast,

10

alicia

16 Apr 2025

·

Stayed 3 nights

Love it. I’ll stay here again next time i come to London. Rooms are excellent, as is the bar. Breakfast is top notch.

10

William

19 Jan 2025

·

Stayed 1 night

Great location and very friendly staff. The breakfast was immaculately clean and a great view. Really enjoyed the buffet breakfast, which comprised of quality food and drink.

8

Keith

1 Oct 2024

·

Stayed 1 night

Fun hotel, some neat design touches and good value when I stayed. The lobby bar was holding a function when I got back from dinner which meant that other guests felt a bit displaced which was a shame. Breakfast ok - good variety but promised coffee never materialised and felt very German overall which was odd in a London Hotel. It’s very new so I am sure it will bed in …

10

rachel dawn

27 Aug 2024

·

Stayed 3 nights

Wonderfully fun property in a wonderful location. Pay extra for the breakfast. It’s divine.

10

Paul

6 Oct 2025

·

Stayed 1 night

Fantastic modern hotel. Super clean. Rooms a bit brutalist with pod style toilet & shower. No open-able windows but AC if that’s your thing. Friendly professional staff. Great breakfast too.

10

Vincent

24 Sept 2024

·

Stayed 3 nights

Very nice hotel—clean and modern. Great breakfast and friendly staff. The parking is a bit of a walk, but the location is convenient.

10

Robert

11 Oct 2025

·

Stayed 1 night

Friendly staff, clean hotel and excellent breakfast with plenty of choice

6

Paul

15 Dec 2024

·

Stayed 1 night

Stayed here for business. Breakfast is poor, rooms are weird and cold, bar shuts at 12am and you have to leave the bar area at that time too. It’s a fairly cheap hotel, but not great in reality and breakfast is probably the biggest let down with no hot option other than beans or porridge, who has a random bowl of baked beans for breakfast?

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $251	14 $345
15 $168	16 $310	17 $599	18 $449	19 $273	20 $291	21 $556
22 $173	23 $201	24 $430	25 $456	26 $376	27 $341	28 $591
29 $194	30 $219

Su	Mo	Tu	We	Th	Fr	Sa
		1 $370	2 $464	3 $416	4 $418	5
6 $226	7 $304	8 $420	9 $431	10 $330	11 $285	12 $372
13 $171	14 $200	15 $208	16 $210	17 $194	18 $248	19 $308
20 $180	21 $186	22 $176	23 $176	24 $172	25 $201	26 $232
27 $226	28 $283	29 $282	30 $370	31 $428

Ruby Zoe Hotel London by IHG

Prices for Ruby Zoe Hotel London by IHG

Monthly average prices

About this property

Location

Room options

Room (Rubys Choice)

Room (Nest)

Room (Rubys Choice Upgraded)

Room (Lovely)

Room (Cosy)

Room, Accessible (Lovely)

Room (Wow)

Guest reviews of Ruby Zoe Hotel London by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ruby Zoe Hotel London by IHG

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