Book on Vio
Filter by:
Guest reviews
7.7
Good
Based on 49 verified reviews
Facilities
8
Cleanliness
9
Service
8.8
8
Godwin
Oct 21, 2025
·
Stayed 3 nights
Clean room, no hangers though and no kitchen
Clean room, no hangers though and no kitchen
8
JADE
Oct 1, 2025
·
Stayed 3 nights
It’s a spacious hotel room, clean, and convenient location with a lot of stores around. Nice rooms and beds for the price. Nice staffs. The rooms were cleaned but one of the rooms had strong clorox smell. No cloth closet and hangers. Overall, I would stay again.
It’s a spacious hotel room, clean, and convenient location with a lot of stores around. Nice rooms and beds for the price. Nice staffs. The rooms were cleaned but one of the rooms had strong clorox smell. No cloth closet and hangers. Overall, I would stay again.
6
Ejadamen
Sep 28, 2025
·
Stayed 2 nights
Check in was horrible. I booked a non smoking room and was put right next to smoking rooms. The good thing is that my room was changed after I complained. So kudos for the timely adjustments made.
Check in was horrible. I booked a non smoking room and was put right next to smoking rooms. The good thing is that my room was changed after I complained. So kudos for the timely adjustments made.
2
Robert
Jul 10, 2024
·
Stayed 1 night
Despite taking ptepaid reservation on nonrefundable basis because I didnt want room rented out from under me, hotel was closed. Phone message was phone was disconnected. Drive to get there was two hours because hurricane wiped out half street lights. Whole point of renting room in town I live was it was supposed to have power. It didnt. Now Exprdia insists no refund because I changed reservation. I didnt change rezervation. Hotel changed reservation by not being open and available. Big fraud and inconvenience. Expedia should have regularly checked status of operations to notify customers so they are not stranded in 100 degree temperature with cancer, heart conditions, and no power.
Despite taking ptepaid reservation on nonrefundable basis because I didnt want room rented out from under me, hotel was closed. Phone message was phone was disconnected. Drive to get there was two hours because hurricane wiped out half street lights. Whole point of renting room in town I live was it was supposed to have power. It didnt. Now Exprdia insists no refund because I changed reservation. I didnt change rezervation. Hotel changed reservation by not being open and available. Big fraud and inconvenience. Expedia should have regularly checked status of operations to notify customers so they are not stranded in 100 degree temperature with cancer, heart conditions, and no power.
6
Ahmed
Jun 14, 2024
·
Stayed 2 nights
Room odor
Room odor
13561 Westheimer Rd, George Bush Park/Eldridge, Houston, Houston (and vicinity), Texas, United States of America
Location
A stay at Palace Inn Westheimer places you in the heart of Houston, a short 8-minute drive from Topgolf Houston - Katy and 11 minutes from Town and Country Village. This hotel is 0.1 mi (0.1 km) from Westheimer Road and 7.2 mi (11.5 km) from CityCentre.
More location infoHave a question?
Instant AI responses are based on hotel information
Similar properties