Conrad Washington, DC
US$467
/ night
Avg. for November
Prices for Conrad Washington, DC
Select dates to see prices and availability
US$467
/ night
Avg. for November
Monthly average prices
Nightly prices at Conrad Washington, DC average US$385 in the cheapest month (August) and US$1,041 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$402 |
| February | US$471 |
| March | US$757 |
| April | US$594 |
| May | US$636 |
| June | US$529 |
| July | US$480 |
| August | US$385 |
| September | US$1,041 |
| October | US$722 |
| November | US$467 |
| December | US$431 |
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Nov · US$467
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Most expensive: September (~US$1,041)
Cheapest: August (~US$385)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Business amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Washington? This hotel has 32001 square feet (2973 square meters) of space consisting of conference space and 10 meeting rooms.
Dining
You can enjoy a meal at Estuary serving the guests of Conrad Washington, DC, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7 AM to noon for a fee.
Rooms
Make yourself at home in one of the 360 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with Frette Italian sheets. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Location
With a stay at Conrad Washington, DC in Washington (Downtown Washington D.C.), you'll be steps from CityCenterDC and 3 minutes by foot from Walter E. Washington Convention Center. This luxury hotel is 0.5 mi (0.8 km) from Capital One Arena and 0.8 mi (1.3 km) from National Mall.
What's nearby
CityCenterDC(0.1 Miles)
Walter E. Washington Convention Center(0.2 Miles)
Smithsonian National Postal Museum(0.3 Miles)
Smithsonian American Art Museum(0.4 Miles)
National Portrait Gallery(0.4 Miles)
Ford's Theater(0.4 Miles)
Capital One Arena(0.4 Miles)
Warner Theatre(0.5 Miles)
Lafayette Square(0.6 Miles)
National Theatre(0.6 Miles)
White House(0.7 Miles)
K Street(0.7 Miles)
National Archives(0.7 Miles)
White House Visitor Center(0.7 Miles)
National Mall(0.8 Miles)
Ronald Reagan Washington National Airport (DCA)(6.3 Miles)
College Park, MD (CGS)(11.8 Miles)
Fort Meade, MD (FME-Tipton)(22.5 Miles)
Gaithersburg, MD (GAI-Montgomery County Airpark)(25.3 Miles)
Washington Dulles Intl. Airport (IAD)(31.1 Miles)
Laundry service
Elevator/Lift
Multilingual staff
Safe-deposit box
Garden
Ballroom
Location
950 New York Ave NW, Washington, District of Columbia, United States of America
CityCenterDC (0.1 Miles)
Walter E. Washington Convention Center (0.2 Miles)
Smithsonian National Postal Museum (0.3 Miles)
Smithsonian American Art Museum (0.4 Miles)
National Portrait Gallery (0.4 Miles)
Ford's Theater (0.4 Miles)
Guest reviews of Conrad Washington, DC
9.3
Superb
Based on 885 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Conrad Washington, DC, travelers praise the friendly, professional staff, clean modern rooms, and a central, walkable location by CityCenter DC, with highlights like the rooftop bar and club lounge contributing to enjoyable stays.
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What guests think
Across reviews of Conrad Washington, DC, travelers praise the friendly, professional staff, clean modern rooms, and a central, walkable location by CityCenter DC, with highlights like the rooftop bar and club lounge contributing to enjoyable stays.
Common critiques mention inconsistent housekeeping, occasional maintenance or room-control issues, and delays at check-in. Some guests found room service food lukewarm, menu options limited, and parking expensive. Expect a polished, upscale base downtown with standout service and a few operational hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop bar and the Sakura/club lounge are highlights, and secure key card access is noted. Several guests mention pricey valet/parking, with a few billing issues.
Related guest reviews
10
Christoper
18 Jun 2025
·
Stayed 1 night
Great hotel in a great location. Staff was super friendly and the roof top bar was nice
Great hotel in a great location. Staff was super friendly and the roof top bar was nice
10
Kristy
22 May 2025
·
Stayed 2 nights
Always a fabulous stay at the Conrad. Only place in DC I would stay. The club lounge and all the staff there are fantastic
Always a fabulous stay at the Conrad. Only place in DC I would stay. The club lounge and all the staff there are fantastic
10
MAILYN
10 May 2024
·
Stayed 2 nights
Sakura club excellent service
Sakura club excellent service
10
Ronald
3 Sept 2023
·
Stayed 3 nights
Love the hotel and everyone was very friendly and helpful. Couple suggestions- option of regular coffee maker would be nice in room. Was not clear how to control room lighting easily. Difficult to get in and out of tall bathtub without a step or handle. Enjoyed the lobby and rooftop bars!
Love the hotel and everyone was very friendly and helpful. Couple suggestions- option of regular coffee maker would be nice in room. Was not clear how to control room lighting easily. Difficult to get in and out of tall bathtub without a step or handle. Enjoyed the lobby and rooftop bars!
10
David
17 Sept 2024
·
Stayed 1 night
Friendly staff and good atmosphere! The 4th of July Celebration on the roof was excellent and enjoyable!
Friendly staff and good atmosphere! The 4th of July Celebration on the roof was excellent and enjoyable!
10
Kelly
20 Nov 2023
·
Stayed 2 nights
The Sakura club floor has everything you need if you just want to relax and stay in staff was Anazing
The Sakura club floor has everything you need if you just want to relax and stay in staff was Anazing
10
Kyyania
26 Jul 2023
·
Stayed 3 nights
The place is beautiful and it smell good. The only down fall is parking is $70 a night but it’s convenient.
The place is beautiful and it smell good. The only down fall is parking is $70 a night but it’s convenient.
10
Odelia
10 Nov 2023
·
Stayed 1 night
First time staying here and we have a great experience. The area is very busy and easy access to everything. The staff is very friendly. Parking is 70$ a night which is different from what is posted online.
First time staying here and we have a great experience. The area is very busy and easy access to everything. The staff is very friendly. Parking is 70$ a night which is different from what is posted online.
10
Olivia
10 May 2025
·
Stayed 1 night
My husband and I did a staycation for our 1 year wedding anniversary and chose to stay at the Conrad. Upon arrival check in was quick and easy. The receptionist was friendly and informed us of all the available dining options and local attractions. We dined at the restaurant in the hotel and then visited the rooftop bar. The views from the hotel are amazing. When we entered our room there was a bottle champagne on ice for us for our anniversary. The hotel room was nice, clean and well stocked. We were enjoying ourselves so much we ended not even leaving the hotel to explore the city.
My husband and I did a staycation for our 1 year wedding anniversary and chose to stay at the Conrad. Upon arrival check in was quick and easy. The receptionist was friendly and informed us of all the available dining options and local attractions. We dined at the restaurant in the hotel and then visited the rooftop bar. The views from the hotel are amazing. When we entered our room there was a bottle champagne on ice for us for our anniversary. The hotel room was nice, clean and well stocked. We were enjoying ourselves so much we ended not even leaving the hotel to explore the city.
10
Rashida
22 Apr 2025
·
Stayed 3 nights
Professional top notch service!! Security and front door is fully aware of the realities of the world as it relates to SAFETY! A key card is required to access room floors. Staff greets you every time you enter and exit. Staff makes it a priority to make you feel comfortable, secure, and welcome. Excellent!!! Only hotel we book for DC!!!
Professional top notch service!! Security and front door is fully aware of the realities of the world as it relates to SAFETY! A key card is required to access room floors. Staff greets you every time you enter and exit. Staff makes it a priority to make you feel comfortable, secure, and welcome. Excellent!!! Only hotel we book for DC!!!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is frequently praised across rooms and common areas, but several reviews report lapses such as dusty or dirty spots and inconsistent housekeeping or turndown.
Related guest reviews
10
Mark
14 Apr 2025
·
Stayed 5 nights
Haven’t been to DC prior. Stayed on property for five nights. Hotel room was large and very comfortable. Staff top notch. Restaurant on site was great. Front door guys very helpful and I was surprised how easy it was to get a cab or Uber. Even with rain there were no issues. Luxury shopping just behind the hotel. Great restaurants close by. All the memorials and important sites very close by. My only issue was the last day of cleaning. Floor mats for the bathroom were not replaced. Hand towels were not provided. Dirty spoons and cups were placed at the in room coffee spot. Liquor and drinks not replenished. Not sure where things broke down. Otherwise an amazing and pleasant stay. I still give the Conrad a 5/5 stars and would recommend.
Haven’t been to DC prior. Stayed on property for five nights. Hotel room was large and very comfortable. Staff top notch. Restaurant on site was great. Front door guys very helpful and I was surprised how easy it was to get a cab or Uber. Even with rain there were no issues. Luxury shopping just behind the hotel. Great restaurants close by. All the memorials and important sites very close by. My only issue was the last day of cleaning. Floor mats for the bathroom were not replaced. Hand towels were not provided. Dirty spoons and cups were placed at the in room coffee spot. Liquor and drinks not replenished. Not sure where things broke down. Otherwise an amazing and pleasant stay. I still give the Conrad a 5/5 stars and would recommend.
6
Andre
25 Dec 2022
·
Stayed 19,350 nights
While it's a nice property, there were several items in our room that were disappointing, including: - Stain/bleached carpet - Drapes that didn't close all the way - Closet door that didn't close, which resulted in the closet light staying on - a big buildup of dust along the baseboard, which made it look like the carpet hasn't been vacuumed in a while - 2 numbers on the safe that didn't work Some of these were reported, none were fixed. Not what I'd expect from a 5-star property. The restaurant was amazing, one of the best meals I've had.
While it's a nice property, there were several items in our room that were disappointing, including: - Stain/bleached carpet - Drapes that didn't close all the way - Closet door that didn't close, which resulted in the closet light staying on - a big buildup of dust along the baseboard, which made it look like the carpet hasn't been vacuumed in a while - 2 numbers on the safe that didn't work Some of these were reported, none were fixed. Not what I'd expect from a 5-star property. The restaurant was amazing, one of the best meals I've had.
2
Joseph
30 Jan 2025
·
Stayed 5 nights
Wasn’t really great this time around. I felt like I got an “Expedia room.” I got a suite but it was dirty. The bathroom floor was dirty with grime, the toilet was dirty upon arrival, they didn’t have the room ready until about 2 hrs after check in time, the valet was horrible with my car, the floor in the room was dirty, the sofa had food under the cushions, the window had a huge bird poop stain on it, the whole areas behind the nightstand of the bed had dust..it was just not great. I hated it…. The whole experience messed up my birthday and plans.
Wasn’t really great this time around. I felt like I got an “Expedia room.” I got a suite but it was dirty. The bathroom floor was dirty with grime, the toilet was dirty upon arrival, they didn’t have the room ready until about 2 hrs after check in time, the valet was horrible with my car, the floor in the room was dirty, the sofa had food under the cushions, the window had a huge bird poop stain on it, the whole areas behind the nightstand of the bed had dust..it was just not great. I hated it…. The whole experience messed up my birthday and plans.
8
Paraskevi
30 Dec 2024
·
Stayed 2 nights
The hotel was beautiful. Loved that it is LEED Gold certified. It was in a great location with amazing shopping nearby. The restaurant on the 3rd floor was great. The entire staff was AMAZING. Only thing that we weren't happy with was the cleanliness of the room. Upon arrival we noticed hair from previous guests on the sofa, the toilet seat wasn't clean and there was hair on the shower wall too. The slippers in the closet looked worn so we couldn't use them. The towels didn't smell that great either. Overall our stay was good..
The hotel was beautiful. Loved that it is LEED Gold certified. It was in a great location with amazing shopping nearby. The restaurant on the 3rd floor was great. The entire staff was AMAZING. Only thing that we weren't happy with was the cleanliness of the room. Upon arrival we noticed hair from previous guests on the sofa, the toilet seat wasn't clean and there was hair on the shower wall too. The slippers in the closet looked worn so we couldn't use them. The towels didn't smell that great either. Overall our stay was good..
10
Carla
16 Jul 2023
·
Stayed 1 night
Great stay. Pristine room.
Great stay. Pristine room.
8
Khrystyna
23 Aug 2025
·
Stayed 5 nights
Overall, the stay was alright but it did not function like a five star hotel due to too many inconsistencies. The housekeeping department all cleaned differently as well as the turn down service. On many occasions, things were missed/not done/ not replenished. It was not a huge deal but again, the expectation is for everything to be smooth which it wasn’t. Additionally, many times the room service food was just warm or barely warm- again, inconsistent. The gym was hot, we went two days in the row and both times gave feedback that it was too warm and no one came to check it out. Overall, most of the staff were lovely and pleasant but on a few occasions,we did have interaction with a few that felt like a bother or they didn’t even bother to look up that you were standing there. For the location, it was good and safe. Walkable distance to majority of the attractions.
Overall, the stay was alright but it did not function like a five star hotel due to too many inconsistencies. The housekeeping department all cleaned differently as well as the turn down service. On many occasions, things were missed/not done/ not replenished. It was not a huge deal but again, the expectation is for everything to be smooth which it wasn’t. Additionally, many times the room service food was just warm or barely warm- again, inconsistent. The gym was hot, we went two days in the row and both times gave feedback that it was too warm and no one came to check it out. Overall, most of the staff were lovely and pleasant but on a few occasions,we did have interaction with a few that felt like a bother or they didn’t even bother to look up that you were standing there. For the location, it was good and safe. Walkable distance to majority of the attractions.
10
Ryan
3 Mar 2025
·
Stayed 3 nights
Had an excellent stay at the Conrad! The property and rooms were very clean and close to the National Mall for tourist activities
Had an excellent stay at the Conrad! The property and rooms were very clean and close to the National Mall for tourist activities
6
Amanda Ashley
29 Oct 2023
·
Stayed 3 nights
Room was not serviced for two days.
Room was not serviced for two days.
6
Camille
21 Aug 2024
·
Stayed 1 night
Synopsis: Great staff, beautiful building. Room was disappointing. Details: Reserved a room as a birthday gift to myself. Based on the rate, I expected higher quality than I’ve experienced at other hotels. Unfortunately, as soon as I entered my room, my expectations were shattered. I immediately noticed the worn, stained carpet. Moving over to the couch, I saw that it was splattered with white spots of unknown origin. I also saw that the wooden chair was visibly worn. The bathroom was beautifully appointed and contained fresh towels and supplies. However, the water in the shower never rose above lukewarm in the two times I used it (early evening and early morning). Lastly, the lighting system didn’t seem to work properly. The light buttons were labeled, but some didn’t actually work to control the areas referenced on their label. I ended up using a flashlight to avoid waking my family up due to the lack of light control. Positives: The staff were WONDERFUL, and the common areas of the building were immaculate. The lobby and elevator areas even had a wonderful, fresh scent.
Synopsis: Great staff, beautiful building. Room was disappointing. Details: Reserved a room as a birthday gift to myself. Based on the rate, I expected higher quality than I’ve experienced at other hotels. Unfortunately, as soon as I entered my room, my expectations were shattered. I immediately noticed the worn, stained carpet. Moving over to the couch, I saw that it was splattered with white spots of unknown origin. I also saw that the wooden chair was visibly worn. The bathroom was beautifully appointed and contained fresh towels and supplies. However, the water in the shower never rose above lukewarm in the two times I used it (early evening and early morning). Lastly, the lighting system didn’t seem to work properly. The light buttons were labeled, but some didn’t actually work to control the areas referenced on their label. I ended up using a flashlight to avoid waking my family up due to the lack of light control. Positives: The staff were WONDERFUL, and the common areas of the building were immaculate. The lobby and elevator areas even had a wonderful, fresh scent.
10
Richa
26 Sept 2025
·
Stayed 3 nights
Very clean room and gorgeous hotel overall
Very clean room and gorgeous hotel overall
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and often spacious with nice views. Some guests reported awkward layouts, lukewarm showers, confusing lighting controls, noise from neighbors, and occasional appliance issues.
Related guest reviews
10
Mariah
12 Jul 2023
·
Stayed 4 nights
Excellent hotel and staff very friendly! The only con is that the beds were very hard but other than that my family and I had a wonderful visit! Very good hotel for a family visit as well especially since we traveled with an 11 month old.
Excellent hotel and staff very friendly! The only con is that the beds were very hard but other than that my family and I had a wonderful visit! Very good hotel for a family visit as well especially since we traveled with an 11 month old.
4
Joseph
29 May 2024
·
Stayed 3 nights
I very much disliked our stay. Upon arrival, we were told that since we booked through Expedia, that I would not receive my Hilton status (Gold - lost Diamond last month) points or benefits, i.e. free breakfast, executive lounge, upgrades, etc. Our room was terrible, hot mini fridge, shower/tub wouldn't drain, equivalent to an average Hampton hotel room. I would never stay here again.
I very much disliked our stay. Upon arrival, we were told that since we booked through Expedia, that I would not receive my Hilton status (Gold - lost Diamond last month) points or benefits, i.e. free breakfast, executive lounge, upgrades, etc. Our room was terrible, hot mini fridge, shower/tub wouldn't drain, equivalent to an average Hampton hotel room. I would never stay here again.
10
Shelaine Michelle
13 Jul 2024
·
Stayed 3 nights
Loved the decor and service. View was fabulous
Loved the decor and service. View was fabulous
10
Marie
2 Sept 2025
·
Stayed 3 nights
Nice hotel; spacious, modern and clean.
Nice hotel; spacious, modern and clean.
8
JOHN
5 May 2024
·
Stayed 4 nights
The room was much smaller than expected, since much of the square footage was in the large unusable entryway. Although it was a "corner" room, the curtains covered two of the five windows even when they were open blocking much of the view with a large TV blocking another window. There was nowhere to sit but the bed or a hard desk chair.
The room was much smaller than expected, since much of the square footage was in the large unusable entryway. Although it was a "corner" room, the curtains covered two of the five windows even when they were open blocking much of the view with a large TV blocking another window. There was nowhere to sit but the bed or a hard desk chair.
8
Samantha
4 Jul 2023
·
Stayed 4 nights
Nice property even for families. My only comment is that we ordered room service for breakfast and asked for it to be delivered between 8:30-9 and it arrived at 8am so it was cold by the time my kids woke up after 9am. The fridge in the room also wasn’t working so we couldn’t store any water which on a hot day is critical when you get back to the room after a hot day in the city.
Nice property even for families. My only comment is that we ordered room service for breakfast and asked for it to be delivered between 8:30-9 and it arrived at 8am so it was cold by the time my kids woke up after 9am. The fridge in the room also wasn’t working so we couldn’t store any water which on a hot day is critical when you get back to the room after a hot day in the city.
10
Jeremy
2 Oct 2024
·
Stayed 4 nights
The room was spacious and the area was very convenient.
The room was spacious and the area was very convenient.
10
Michael
24 Mar 2023
·
Stayed 2 nights
I enjoyed the vibe and decor. The only downside was I couldn’t get the shower water hot enough. It ran sort of warm at best and could hear conversations in the neighboring room clearly. The room was spotless and loved the layout and furniture. The bathroom was progressively modern which was awesome
I enjoyed the vibe and decor. The only downside was I couldn’t get the shower water hot enough. It ran sort of warm at best and could hear conversations in the neighboring room clearly. The room was spotless and loved the layout and furniture. The bathroom was progressively modern which was awesome
6
Camille
21 Aug 2024
·
Stayed 1 night
Synopsis: Great staff, beautiful building. Room was disappointing. Details: Reserved a room as a birthday gift to myself. Based on the rate, I expected higher quality than I’ve experienced at other hotels. Unfortunately, as soon as I entered my room, my expectations were shattered. I immediately noticed the worn, stained carpet. Moving over to the couch, I saw that it was splattered with white spots of unknown origin. I also saw that the wooden chair was visibly worn. The bathroom was beautifully appointed and contained fresh towels and supplies. However, the water in the shower never rose above lukewarm in the two times I used it (early evening and early morning). Lastly, the lighting system didn’t seem to work properly. The light buttons were labeled, but some didn’t actually work to control the areas referenced on their label. I ended up using a flashlight to avoid waking my family up due to the lack of light control. Positives: The staff were WONDERFUL, and the common areas of the building were immaculate. The lobby and elevator areas even had a wonderful, fresh scent.
Synopsis: Great staff, beautiful building. Room was disappointing. Details: Reserved a room as a birthday gift to myself. Based on the rate, I expected higher quality than I’ve experienced at other hotels. Unfortunately, as soon as I entered my room, my expectations were shattered. I immediately noticed the worn, stained carpet. Moving over to the couch, I saw that it was splattered with white spots of unknown origin. I also saw that the wooden chair was visibly worn. The bathroom was beautifully appointed and contained fresh towels and supplies. However, the water in the shower never rose above lukewarm in the two times I used it (early evening and early morning). Lastly, the lighting system didn’t seem to work properly. The light buttons were labeled, but some didn’t actually work to control the areas referenced on their label. I ended up using a flashlight to avoid waking my family up due to the lack of light control. Positives: The staff were WONDERFUL, and the common areas of the building were immaculate. The lobby and elevator areas even had a wonderful, fresh scent.
2
ANNE
12 Nov 2023
·
Stayed 4 nights
The in-room phone did not work at all, very dangerous. The turn-down service was a joke, the woman who showed up yesterday evening only gave water, refused to arrange the bed and the curtains while the woman who showed up the night before did a normal job. The light system is ridiculous.
The in-room phone did not work at all, very dangerous. The turn-down service was a joke, the woman who showed up yesterday evening only gave water, refused to arrange the bed and the curtains while the woman who showed up the night before did a normal job. The light system is ridiculous.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, professional, and attentive, with thoughtful touches for celebrations and families. Reports also note delayed check-ins and occasional rudeness or inconsistent responsiveness.
Related guest reviews
10
Margaret
11 Jul 2023
·
Stayed 1 night
My husband & I stayed for one night ( a quick weekend getaway). The entire team from check-in to check-out was amazing. We had brunch, dinner and drinks on the rooftop that was great! Team members we would like to call out for providing exceptional service, Marcelles, Alex, and the young lady who checked us in who name we can’t remember. Thank you for a great stay! See you again soon!
My husband & I stayed for one night ( a quick weekend getaway). The entire team from check-in to check-out was amazing. We had brunch, dinner and drinks on the rooftop that was great! Team members we would like to call out for providing exceptional service, Marcelles, Alex, and the young lady who checked us in who name we can’t remember. Thank you for a great stay! See you again soon!
10
Charles
8 Jun 2025
·
Stayed 1 night
I had a wonderful one night stay. Upon check in my husband mentioned it was my birthday. When we returned from our evening I came into balloon bouquet in my room. It was such a lovely surprise. Beds & pillows were comfortable. Ordered some coffee and pastries for breakfast and they arrived so quickly. Never spent much time in lobby just passed through so I am sure we missed some things. We were just passing through. Overall great stay!
I had a wonderful one night stay. Upon check in my husband mentioned it was my birthday. When we returned from our evening I came into balloon bouquet in my room. It was such a lovely surprise. Beds & pillows were comfortable. Ordered some coffee and pastries for breakfast and they arrived so quickly. Never spent much time in lobby just passed through so I am sure we missed some things. We were just passing through. Overall great stay!
2
Noor
11 Jan 2024
·
Stayed 1 night
I recently stayed at the Conrad Washington, DC, and unfortunately, my experience was far from the luxury one would expect from a 5-star hotel. The staff's behavior was shockingly rude, leaving a lasting negative impression on my visit. The manager, in particular, was obnoxious and unhelpful. Instead of addressing concerns or providing assistance, their attitude only exacerbated the situation. It was disappointing to encounter such a lack of professionalism and customer service in a supposedly upscale establishment. Adding to the frustration was the check-in process. The hotel claims that check-in is at 4, which is already a late check-in time for many hotels. However, this turned out to be even more inconvenient as I was not checked in until 6. The two-hour delay without any reasonable explanation or apology is absolutely ridiculous, especially for a hotel that markets itself as a premium destination. For those seeking a truly luxurious and welcoming stay, I would strongly advise against choosing the Conrad Washington, DC. The staff's behavior, the manager's uncooperative attitude, and the delayed check-in process do not align with the standards expected from a premium hotel. There are certainly better options available where you can get your money's worth without compromising on service quality.
I recently stayed at the Conrad Washington, DC, and unfortunately, my experience was far from the luxury one would expect from a 5-star hotel. The staff's behavior was shockingly rude, leaving a lasting negative impression on my visit. The manager, in particular, was obnoxious and unhelpful. Instead of addressing concerns or providing assistance, their attitude only exacerbated the situation. It was disappointing to encounter such a lack of professionalism and customer service in a supposedly upscale establishment. Adding to the frustration was the check-in process. The hotel claims that check-in is at 4, which is already a late check-in time for many hotels. However, this turned out to be even more inconvenient as I was not checked in until 6. The two-hour delay without any reasonable explanation or apology is absolutely ridiculous, especially for a hotel that markets itself as a premium destination. For those seeking a truly luxurious and welcoming stay, I would strongly advise against choosing the Conrad Washington, DC. The staff's behavior, the manager's uncooperative attitude, and the delayed check-in process do not align with the standards expected from a premium hotel. There are certainly better options available where you can get your money's worth without compromising on service quality.
8
Khrystyna
23 Aug 2025
·
Stayed 5 nights
Overall, the stay was alright but it did not function like a five star hotel due to too many inconsistencies. The housekeeping department all cleaned differently as well as the turn down service. On many occasions, things were missed/not done/ not replenished. It was not a huge deal but again, the expectation is for everything to be smooth which it wasn’t. Additionally, many times the room service food was just warm or barely warm- again, inconsistent. The gym was hot, we went two days in the row and both times gave feedback that it was too warm and no one came to check it out. Overall, most of the staff were lovely and pleasant but on a few occasions,we did have interaction with a few that felt like a bother or they didn’t even bother to look up that you were standing there. For the location, it was good and safe. Walkable distance to majority of the attractions.
Overall, the stay was alright but it did not function like a five star hotel due to too many inconsistencies. The housekeeping department all cleaned differently as well as the turn down service. On many occasions, things were missed/not done/ not replenished. It was not a huge deal but again, the expectation is for everything to be smooth which it wasn’t. Additionally, many times the room service food was just warm or barely warm- again, inconsistent. The gym was hot, we went two days in the row and both times gave feedback that it was too warm and no one came to check it out. Overall, most of the staff were lovely and pleasant but on a few occasions,we did have interaction with a few that felt like a bother or they didn’t even bother to look up that you were standing there. For the location, it was good and safe. Walkable distance to majority of the attractions.
10
Janine
3 Dec 2024
·
Stayed 1 night
The staff were outstanding! Thank you to Loretta for elevating our stay to extraordinary heights.
The staff were outstanding! Thank you to Loretta for elevating our stay to extraordinary heights.
2
Andrea
18 Apr 2023
·
Customer service is horrendous. The extremely disrespectful woman who consistently refuses to connect me to the front desk because she exasperatedly says "I'm an extension of the front desk" or just lies and says she is the front desk when she isn't (of course always with a combative and condescending attitude), and the male front desk manager are the most egregious--they will treat and speak to you horribly and look at you with a "couldn't care less" attitude when you inevitably beg them to be treated with the respect that you deserve as a paying guest--the front desk manager just stared condescendingly and blinked at me as I told him I deserved better after being downgraded unwillingly for what I presume was a higher priority guest such as a celebrity or politician, and seemed incredulous that I dare stand up for myself when I'm spending the same amount yet being treated like garbage, being shuffled from room to room with absolutely zero respect for myself or my time. I had been an extremely loyal guest, spending an exorbitant amount of money each month, and they ended that abruptly with their behaviour. I will never return and it is clear that they couldn't care less.
Customer service is horrendous. The extremely disrespectful woman who consistently refuses to connect me to the front desk because she exasperatedly says "I'm an extension of the front desk" or just lies and says she is the front desk when she isn't (of course always with a combative and condescending attitude), and the male front desk manager are the most egregious--they will treat and speak to you horribly and look at you with a "couldn't care less" attitude when you inevitably beg them to be treated with the respect that you deserve as a paying guest--the front desk manager just stared condescendingly and blinked at me as I told him I deserved better after being downgraded unwillingly for what I presume was a higher priority guest such as a celebrity or politician, and seemed incredulous that I dare stand up for myself when I'm spending the same amount yet being treated like garbage, being shuffled from room to room with absolutely zero respect for myself or my time. I had been an extremely loyal guest, spending an exorbitant amount of money each month, and they ended that abruptly with their behaviour. I will never return and it is clear that they couldn't care less.
10
salvatore
11 Apr 2023
·
Stayed 2 nights
Kaijah was a friendly and helpful concierge staff member, assisting with check in and a variety of sundry requests. She was easy to connect with, efficient, friendly, and made my partner and I feel comfortable and at ease. Frankly, she was part of the experience that would make me want to return to the Conrad Hotel.
Kaijah was a friendly and helpful concierge staff member, assisting with check in and a variety of sundry requests. She was easy to connect with, efficient, friendly, and made my partner and I feel comfortable and at ease. Frankly, she was part of the experience that would make me want to return to the Conrad Hotel.
10
lynn stewart
24 Oct 2024
·
Stayed 2 nights
Unfortunately our room wasn't ready at check-in until 5:30 pm. This resulted in a late arrival at a dinner party at a local friends home. From that moment on however our stay was pitch perfect. When we return to D.C., we wouldn't consider any other hotel. Lynn and Diane Hedeman
Unfortunately our room wasn't ready at check-in until 5:30 pm. This resulted in a late arrival at a dinner party at a local friends home. From that moment on however our stay was pitch perfect. When we return to D.C., we wouldn't consider any other hotel. Lynn and Diane Hedeman
10
Rashida
22 Apr 2025
·
Stayed 3 nights
Professional top notch service!! Security and front door is fully aware of the realities of the world as it relates to SAFETY! A key card is required to access room floors. Staff greets you every time you enter and exit. Staff makes it a priority to make you feel comfortable, secure, and welcome. Excellent!!! Only hotel we book for DC!!!
Professional top notch service!! Security and front door is fully aware of the realities of the world as it relates to SAFETY! A key card is required to access room floors. Staff greets you every time you enter and exit. Staff makes it a priority to make you feel comfortable, secure, and welcome. Excellent!!! Only hotel we book for DC!!!
10
Veronica
17 Nov 2025
·
Stayed 4 nights
The Conrad was a wonderful stay. The room was comfortable, bright and the service was impeccable! The daily service was personalized; I received a lens cleaner when my glasses were left on the counter and a thoughtful gift for my new baby when the staff found out!
The Conrad was a wonderful stay. The room was comfortable, bright and the service was impeccable! The daily service was personalized; I received a lens cleaner when my glasses were left on the counter and a thoughtful gift for my new baby when the staff found out!
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AI-generated summary based on recent guest reviews
Location
Central, walkable location near CityCenter DC, restaurants, shopping, the convention center, and major sights. A few guests felt the area could seem less safe late at night.
Related guest reviews
10
James
14 Oct 2023
·
Stayed 4 nights
Great venue and ideally situated for the conference centre
Great venue and ideally situated for the conference centre
10
ILIE T
8 Jun 2025
·
Stayed 2 nights
Very nice stay. Close to center
Very nice stay. Close to center
10
Josh
29 Mar 2025
·
Stayed 1 night
Nice hotel with great walkability to restaurants and the convention center
Nice hotel with great walkability to restaurants and the convention center
10
waleed
5 Feb 2024
·
Stayed 5 nights
Lovely property Super friendly staff The area gas gone downhill since i was last there in 2020. At certain hours it felt unsafe even with the high police presence.
Lovely property Super friendly staff The area gas gone downhill since i was last there in 2020. At certain hours it felt unsafe even with the high police presence.
10
Yogiraj
30 Jun 2024
·
Stayed 2 nights
In the middle of city, clean, can go to different places in the area walking, shopping.
In the middle of city, clean, can go to different places in the area walking, shopping.
10
Ryan
3 Mar 2025
·
Stayed 3 nights
Had an excellent stay at the Conrad! The property and rooms were very clean and close to the National Mall for tourist activities
Had an excellent stay at the Conrad! The property and rooms were very clean and close to the National Mall for tourist activities
8
Austin
3 Jan 2025
·
Stayed 1 night
a solid location if wanting to stay near CityCenter is important to you.
a solid location if wanting to stay near CityCenter is important to you.
10
Natalie
27 Feb 2025
·
Stayed 3 nights
Very clean, most conveniently located, the best thing-customer service was 5 stars! If i am going back to DC-this is where i will stay
Very clean, most conveniently located, the best thing-customer service was 5 stars! If i am going back to DC-this is where i will stay
10
Carrie
16 Apr 2025
·
Stayed 1 night
Great location.
Great location.
10
Evan
16 May 2025
·
Stayed 1 night
Great property. Great location.
Great property. Great location.
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AI-generated summary based on recent guest reviews
Dining
On-site dining earns strong feedback, including Estuary and the rooftop bar; the club lounge food is also praised. Drawbacks include lukewarm or mistimed room service, limited menu choices, and higher prices or minor selection gaps.
Related guest reviews
10
Margaret
11 Jul 2023
·
Stayed 1 night
My husband & I stayed for one night ( a quick weekend getaway). The entire team from check-in to check-out was amazing. We had brunch, dinner and drinks on the rooftop that was great! Team members we would like to call out for providing exceptional service, Marcelles, Alex, and the young lady who checked us in who name we can’t remember. Thank you for a great stay! See you again soon!
My husband & I stayed for one night ( a quick weekend getaway). The entire team from check-in to check-out was amazing. We had brunch, dinner and drinks on the rooftop that was great! Team members we would like to call out for providing exceptional service, Marcelles, Alex, and the young lady who checked us in who name we can’t remember. Thank you for a great stay! See you again soon!
10
Ronald
3 Sept 2023
·
Stayed 3 nights
Love the hotel and everyone was very friendly and helpful. Couple suggestions- option of regular coffee maker would be nice in room. Was not clear how to control room lighting easily. Difficult to get in and out of tall bathtub without a step or handle. Enjoyed the lobby and rooftop bars!
Love the hotel and everyone was very friendly and helpful. Couple suggestions- option of regular coffee maker would be nice in room. Was not clear how to control room lighting easily. Difficult to get in and out of tall bathtub without a step or handle. Enjoyed the lobby and rooftop bars!
8
Samantha
4 Jul 2023
·
Stayed 4 nights
Nice property even for families. My only comment is that we ordered room service for breakfast and asked for it to be delivered between 8:30-9 and it arrived at 8am so it was cold by the time my kids woke up after 9am. The fridge in the room also wasn’t working so we couldn’t store any water which on a hot day is critical when you get back to the room after a hot day in the city.
Nice property even for families. My only comment is that we ordered room service for breakfast and asked for it to be delivered between 8:30-9 and it arrived at 8am so it was cold by the time my kids woke up after 9am. The fridge in the room also wasn’t working so we couldn’t store any water which on a hot day is critical when you get back to the room after a hot day in the city.
10
Katy
8 Jul 2023
·
Stayed 3 nights
I loved our stay here. The staff were friendly and went above and beyond from the very start of our arrival. Thoughtful extras like offers of bottled water after a hot day of walking were very welcome. Perfect position for exploring the main attractions of DC. Delicious food in the restaurant and wonderful views from the roof top bar. Only improvement would to be to offer a non alcoholic beer at the rooftop beer as one is offered downstairs in the main bar. Apart from tgat 10 out of 10 😊
I loved our stay here. The staff were friendly and went above and beyond from the very start of our arrival. Thoughtful extras like offers of bottled water after a hot day of walking were very welcome. Perfect position for exploring the main attractions of DC. Delicious food in the restaurant and wonderful views from the roof top bar. Only improvement would to be to offer a non alcoholic beer at the rooftop beer as one is offered downstairs in the main bar. Apart from tgat 10 out of 10 😊
8
Khrystyna
23 Aug 2025
·
Stayed 5 nights
Overall, the stay was alright but it did not function like a five star hotel due to too many inconsistencies. The housekeeping department all cleaned differently as well as the turn down service. On many occasions, things were missed/not done/ not replenished. It was not a huge deal but again, the expectation is for everything to be smooth which it wasn’t. Additionally, many times the room service food was just warm or barely warm- again, inconsistent. The gym was hot, we went two days in the row and both times gave feedback that it was too warm and no one came to check it out. Overall, most of the staff were lovely and pleasant but on a few occasions,we did have interaction with a few that felt like a bother or they didn’t even bother to look up that you were standing there. For the location, it was good and safe. Walkable distance to majority of the attractions.
Overall, the stay was alright but it did not function like a five star hotel due to too many inconsistencies. The housekeeping department all cleaned differently as well as the turn down service. On many occasions, things were missed/not done/ not replenished. It was not a huge deal but again, the expectation is for everything to be smooth which it wasn’t. Additionally, many times the room service food was just warm or barely warm- again, inconsistent. The gym was hot, we went two days in the row and both times gave feedback that it was too warm and no one came to check it out. Overall, most of the staff were lovely and pleasant but on a few occasions,we did have interaction with a few that felt like a bother or they didn’t even bother to look up that you were standing there. For the location, it was good and safe. Walkable distance to majority of the attractions.
10
Neeka
14 Jul 2025
·
Stayed 2 nights
Wonderful property. At the staff were very professional and friendly. The restaurant Esuary was excellent also. I’ll definitely return to the Conrad in the future
Wonderful property. At the staff were very professional and friendly. The restaurant Esuary was excellent also. I’ll definitely return to the Conrad in the future
10
Jean-Seok
17 Apr 2023
·
Stayed 1 night
The location was great. The hotel room was very clean. And the amenities such as the fitness center, restaurants were good.
The location was great. The hotel room was very clean. And the amenities such as the fitness center, restaurants were good.
10
ana
13 Jun 2023
·
Stayed 1 night
The only thing is the menu option is so limited
The only thing is the menu option is so limited
10
Gustavo Adolfo
24 Jun 2024
·
Stayed 2 nights
William at Estuary Bar was amazing! He made the best Old Fashion and has great customer service.
William at Estuary Bar was amazing! He made the best Old Fashion and has great customer service.
10
Pheona
21 Aug 2023
·
Stayed 1 night
The Conrad Washington DC is very family friendly! They had a playpen, diaper pail,rubber ducky, bottle warmer etc for our Son! Thank You so much! And the Food and Drink from the Club was soooooo good! Worth every Penny! We will be Back!
The Conrad Washington DC is very family friendly! They had a playpen, diaper pail,rubber ducky, bottle warmer etc for our Son! Thank You so much! And the Food and Drink from the Club was soooooo good! Worth every Penny! We will be Back!
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AI-generated summary based on recent guest reviews
10
Lynne
4 weeks ago
·
Stayed 3 nights
I had a great stay here! At first, I was concerned that it was going to be noisy because my room was off of the central atrium, but it was not. My room was a nice size, and having a desk I could work at was great. I would stay here again in a heartbeat!
I had a great stay here! At first, I was concerned that it was going to be noisy because my room was off of the central atrium, but it was not. My room was a nice size, and having a desk I could work at was great. I would stay here again in a heartbeat!
10
Henry
26 Aug 2026
·
Stayed 1 night
Great stay, Clean facilities
Great stay, Clean facilities
6
Eduardo
12 Jul 2026
·
Stayed 1 night
O
O
10
Yolanda
11 Jul 2026
·
Stayed 3 nights
My husband and I celebrated our anniversary here, and we had a wonderful experience. The staff surprised us with a bottle of champagne and a chocolate treat. I highly recommend this place, and we intend to come back later this year.
My husband and I celebrated our anniversary here, and we had a wonderful experience. The staff surprised us with a bottle of champagne and a chocolate treat. I highly recommend this place, and we intend to come back later this year.
10
Mark
7 Jul 2026
·
Stayed 5 nights
Staff was excellent.
Staff was excellent.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-03: 395.1997475863647USD
- 2026-11-04: 493.5811688460693USD
- 2026-11-05: 529.5054995687256USD
- 2026-11-06: 411.35415754730224USD
- 2026-11-07: 433.95154649633787USD
- 2026-11-08: 285.80030785684204USD
- 2026-11-09: 996.1625144458008USD
- 2026-11-10: 1266.3469441865234USD
- 2026-11-11: 425.7290067731933USD
- 2026-11-12: 394.819308484436USD
- 2026-11-13: 403.4497951376953USD
- 2026-11-14: 437.8632214797363USD
- 2026-11-15: 481.74411423602294USD
- 2026-11-16: 859.3892656307372USD
- 2026-11-17: 1031.445476630127USD
- 2026-11-18: 1031.4345559193114USD
- 2026-11-19: 377.4294158433227USD
- 2026-11-20: 307.97417584320067USD
- 2026-11-21: 308.9806326729736USD
- 2026-11-22: 307.97417584320067USD
- 2026-11-23: 303.7282858986206USD
- 2026-11-24: 317.12284679046627USD
- 2026-11-25: 317.4380707042236USD
- 2026-11-26: 307.97417584320067USD
- 2026-11-27: 317.4380707042236USD
- 2026-11-28: 307.97417584320067USD
- 2026-11-29: 308.9806326729736USD
- 2026-11-30: 364.07984278533934USD
- 2026-12-01: 458.8308145360717USD
- 2026-12-02: 1377.3439499750975USD
- 2026-12-03: 679.0232865891113USD
- 2026-12-04: 317.12284679046627USD
- 2026-12-05: 308.9806326729736USD
- 2026-12-06: 317.12284679046627USD
- 2026-12-07: 528.8098022111816USD
- 2026-12-08: 498.6355691514282USD
- 2026-12-09: 415.0042849408569USD
- 2026-12-10: 321.0580459465332USD
- 2026-12-11: 308.9806326729736USD
- 2026-12-12: 317.12284679046627USD
- 2026-12-13: 308.9806326729736USD
- 2026-12-14: 346.21932932342526USD
- 2026-12-15: 415.0042849408569USD
- 2026-12-16: 354.270949619751USD
- 2026-12-17: 308.9806326729736USD
- 2026-12-18: 307.97417584320067USD
- 2026-12-19: 317.4380707042236USD
- 2026-12-20: 307.97417584320067USD
- 2026-12-21: 308.9806326729736USD
- 2026-12-22: 307.97417584320067USD
- 2026-12-23: 317.4380707042236USD
- 2026-12-24: 317.12284679046627USD
- 2026-12-25: 308.9806326729736USD
- 2026-12-26: 317.12284679046627USD
- 2026-12-27: 317.4380707042236USD
- 2026-12-28: 317.12284679046627USD
- 2026-12-29: 308.336036USD
- 2026-12-30: 317.12284679046627USD
- 2026-12-31: 350.2451566425171USD
- 2027-01-01: 307.97417584320067USD
- 2027-01-02: 321.0580459465332USD
- 2027-01-03: 291.40519097357173USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately USD 15.00 to 35.00 for adults, and USD 10.00 to 25.00 for children
- Valet parking fee: USD 80 per night (in/out privileges)
- Pet fee: USD 231.90 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator/Lift
Multilingual staff
Safe-deposit box
Garden
Ballroom
General
Assistive Listening Devices Available
Breakfast Available (surcharge)
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Water Dispenser
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Activities
Garden
Fitness facilities
Fitness Center (24-hour)
Newspapers in Lobby (free)
Rooftop Terrace
Terrace
Internet
Free wi-fi
Services
Elevator/Lift
Multilingual staff
Safe-deposit box
Laundry service
Ballroom
Luggage storage
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Concierge Services
Conference Space
Designer Stores (on site)
Fireplace in Lobby
Porter/Bellhop
Reception Hall
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parking
Electric car charging station
Parking (Valet) (surcharge)