Zenharmony Suites

Muy sucio todo desde el sillón las paredes y la alberca demasiado teriorada insegura para bañarse porque se lastimaba al momento de meterse a la alberca ( mosaicos sueltos) la limpieza es extra en caso que lo necesites

En general creo que no esta mal la calidad - precio. Los departamentos en sí por dentro estan muy bien cuidados y limpios, a demás las camas son super cómodas, pero ya las instalaciones como tal, alberca y otras áreas si les hace falta mantenimiento. Pero la verdad la pasamos muy bien y hay muchos restaurantes y cafeterías cercanas al lugar.

The property was dirty, the room they assigned me was not clean, there is no elevator and I was on the fifth floor

Personal muy amable, sofá cama necesita limpieza, alberca faltan azulejos, en general muy bien!

There is no restaurant on site even though it says there is one in the description of the hotel. No one working at front desk EVER! The only communication was with Whats App. Messages were replied to but it was inconvenient. No housekeeping services unless you pay for them. This was not what we expected. It was an apartment style rental that seems to be set up for more of a long term rental situation. We felt secure no issues there. There are also many gate entrances however those are only for long term guests so added a lot of unnecessary steps to your room. I wouldn't say don't stay here but be prepared for a very underwhelming stay! We never used to pool so can't speak to that.

pas de ménage inclus, piscine eau très mauvaise en 3 semaine jamais vu quelqu’un nettoyer un monsieur client un matin à nettoyer lui-même la piscine ,piscine chaise jamais laver plein de caca d’oiseaux, divan sofa la picine insalubre, pas de resto sur place comme décrit, les clefs fonctionnent mal revoir la description de cette hôtel

Even though we had purchased a two bedroom suite to fit our family of 5, there were only two towels, no soap for washing dishes in the kitchen sink, no trash bags for collecting trash (which the manager told us we need to do and dispose of ourselves). The couch with pull out bed was very dirty, old, and worn to the point that the staff had covered the couch with a sheet before we got there to hide it. The back door to the patio was broken, the shower drain didn't drain well. When we used the shower, we were standing in 3 inches of water the whole time. The room, especially the fridge had a really odd smell which wasn't pleasant to be in at all. The best thing about this place is that the pool was very nice, and the garden area around the pool was pretty well maintained. The buildings overall need a lot of updates and care. We came during the rainy season (mid October) and we were happy with the pool condition even after it rained with so many trees around. However we would hesitate to stay here again especially during the rainy season because the sewer line on the street outside the hotel was overflowing and flowing into the street which made the whole area stink really bad. That's something that the hotel management may not be able to fix since it's outside of their property. The staff wasn't available in the evenings to help with anything. It's more run like an AirBnb vs. a regular hotel. There's not staff on site 24-7.

la alberca algo descuidada no se respetan los horarios de la alberca los pasillos muy sucios

The unit was comfortable and clean and a great location for dining. Only complaint is there is no elevator and we are in our late 60’s so getting all our luggage up and down stairs was a challenge. Otherwise, it was a good place for the price.

We stayed here about a 6 months ago, was a good stay in a nice quiet clean room. This time we paid more for their best "Superior" room, first one was simply gross with handprints and fingerprints on the walls and switches. Room looked unmaintained. So we had them move us, ended up in a newer cleaner room, same room as 6 months prior but this time we had paid more. The text number they guve for contact stopped answering back when I asked for an explanation. Internet also didn’t work in both rooms and the pool was milky and literally falling apart (a number of kids were playing by finding tiles and had piles of them). Wont go back again...

La verdad es q el hotel está muy muy limpio solo cuenta con Alberca no tiene playa pero está muy limpio todo y el servicio muy bueno

Muy sucio todo desde el sillón las paredes y la alberca demasiado teriorada insegura para bañarse porque se lastimaba al momento de meterse a la alberca ( mosaicos sueltos) la limpieza es extra en caso que lo necesites

The inside of the place was clean except for some things. The furniture is old, the sofa had a lot of stains, the refrigerator had a black dark stain it looked like a dark puddle of water and the pillows had holes in them. The area where this place is located is very nice and there’s good restaurants in the neighborhood as well.

I paid $371 for a week which was a positive. Negatives/questionables - Not clean - stains all over sofa, dirty dishes in cabinets and drawers upon arrival - You have to pay $10 each day you want cleaning service no matter how long you stay - No soap, but 2 semi used shampoos in shower - Oven didn’t light without a lighter - Safe didn’t work due to dead batteries which they replaced, but never brought a cover for the battery compartment which when closed was necessary to keep the batteries from falling out when closed. - Hodgepodge of kitchen utensils and supplies - inconsistent number of bowels, plates, glasses - Lax enforcement of published pool rules regarding glass and loud Music - I was initially only provided 1 towel, but was given more upon request. - Multiple buildings with some old and mixed in with the renovated ones - They did bring a sponge and dish soap when I requested them so I could clean my dishes. - You are expected to take out your own trash to the corner. - Water pressure low - Outside noises seemingly radiate into the building. - If you lose the keys you have to pay a locksmith to change the locks and provide extra keys - Many of the staff and seemingly their families live on site which is good and bad. Postives Interior gated free parking 2 bedrooms 54” Roku TV Clean pool on-site Partially manicured grounds Full kitchen with a small oven and stove GM readily available via WhatsApp

The property was dirty, the room they assigned me was not clean, there is no elevator and I was on the fifth floor

Hace mucha falta de mantenimiento a la alberca , se encuentra deteriorada muchos azulejos despegados y no.la encontré totalmente limpia. En las áreas comunes, pasillos y jardines hace falta más iluminación. El baño de la arena de la alberca no tenía agua ni puerta .

Even though we had purchased a two bedroom suite to fit our family of 5, there were only two towels, no soap for washing dishes in the kitchen sink, no trash bags for collecting trash (which the manager told us we need to do and dispose of ourselves). The couch with pull out bed was very dirty, old, and worn to the point that the staff had covered the couch with a sheet before we got there to hide it. The back door to the patio was broken, the shower drain didn't drain well. When we used the shower, we were standing in 3 inches of water the whole time. The room, especially the fridge had a really odd smell which wasn't pleasant to be in at all. The best thing about this place is that the pool was very nice, and the garden area around the pool was pretty well maintained. The buildings overall need a lot of updates and care. We came during the rainy season (mid October) and we were happy with the pool condition even after it rained with so many trees around. However we would hesitate to stay here again especially during the rainy season because the sewer line on the street outside the hotel was overflowing and flowing into the street which made the whole area stink really bad. That's something that the hotel management may not be able to fix since it's outside of their property. The staff wasn't available in the evenings to help with anything. It's more run like an AirBnb vs. a regular hotel. There's not staff on site 24-7.

Lo peor de lo peor! No respetaron la habitación que pagué, al hablar con la gente del lugar solo me dijeron “pues es lo que hay”. El lugar mugroso, con moho en los baños, no se sabían ni la contraseña del internet por lo tanto no pudimos utilizarlo. En general terrible. NO MAL GASTEN SU DINERO EN ESTE LUGAR!!!!!!

Property itself could do with a little TLC but was in a great location, clean rooms, quiet and good and quick service. We will go back!

We stayed here about a 6 months ago, was a good stay in a nice quiet clean room. This time we paid more for their best "Superior" room, first one was simply gross with handprints and fingerprints on the walls and switches. Room looked unmaintained. So we had them move us, ended up in a newer cleaner room, same room as 6 months prior but this time we had paid more. The text number they guve for contact stopped answering back when I asked for an explanation. Internet also didn’t work in both rooms and the pool was milky and literally falling apart (a number of kids were playing by finding tiles and had piles of them). Wont go back again...

Was not possible to get cleaned up properly as the shower had barely any water coming out. This is an old ran down place in bad part of town. Jorge and staff were very nice but this hotel is hopeless and dont even have a front desk open at all. Stay far away if you want to enjoy your vacation. We left on day 4 of 10 and still hoping for some kind of a refund.

LA PROPIEDAD ES LINDA PERO LE FALTA MUCHO MANTENIMIENTO. SE NOS FUE EL AGUA 3 VECES Y AUNQUE EL GERENTE ESTUVO SIEMPRE DISPUESTO A CAMBIARNOS ESTO NO DEBERIA DE SUCEDER. EL SOFA CAMA DE LA SALA ESTABA CON MANCHAS Y SUCIO LO CUAL ES INACEPTABLE

The location was great, and easy to get around. The complex is getting renovated and we got a room that should not have been rented out. The manager was very helpful and did his best to fix things up. We had a two-bedroom condo. No instructions how how to use things. lights were confusing at first, no bulbs in the nightstands, one coffee mug only, the couch was stained, and broken lights. just small things added up. Ran out of water a few times. The pool area was nice, don't use the washrooms by the pool, as they were awful.

I paid $371 for a week which was a positive. Negatives/questionables - Not clean - stains all over sofa, dirty dishes in cabinets and drawers upon arrival - You have to pay $10 each day you want cleaning service no matter how long you stay - No soap, but 2 semi used shampoos in shower - Oven didn’t light without a lighter - Safe didn’t work due to dead batteries which they replaced, but never brought a cover for the battery compartment which when closed was necessary to keep the batteries from falling out when closed. - Hodgepodge of kitchen utensils and supplies - inconsistent number of bowels, plates, glasses - Lax enforcement of published pool rules regarding glass and loud Music - I was initially only provided 1 towel, but was given more upon request. - Multiple buildings with some old and mixed in with the renovated ones - They did bring a sponge and dish soap when I requested them so I could clean my dishes. - You are expected to take out your own trash to the corner. - Water pressure low - Outside noises seemingly radiate into the building. - If you lose the keys you have to pay a locksmith to change the locks and provide extra keys - Many of the staff and seemingly their families live on site which is good and bad. Postives Interior gated free parking 2 bedrooms 54” Roku TV Clean pool on-site Partially manicured grounds Full kitchen with a small oven and stove GM readily available via WhatsApp

The hotel was nice for the cost and i was only there for 2 nights. My only complaint was the sofa in the living room was stained. The pool was wonderful, the beds were comfortable and all the staff were great. The TV had a function for English language so i appreciated that not being fluent in Spanish.

Our room was large and the beds were good. A few kitchen supplies were included. The grounds and pool have seen better days. For the price it was ok. Room cleaning staff were excellent and friendly.

I really liked the full kitchen with gas stove. Full fridge with freezer. Thus is good for a long stay. Also has a laundry room for manual washing out your clothes. AC works well. Beds and couch were fairly comfortable too. Good location near grocery and market. 10 minutes walk to beach but quiet at night Pending on the guests.

Main issue is the water pressure is non existent and the staff are often not there making it difficult to ask questions. I also could not use the stove the entire time I was there (1 week) because it probably needed a lighter and there wasn’t one available

We stayed here about a 6 months ago, was a good stay in a nice quiet clean room. This time we paid more for their best "Superior" room, first one was simply gross with handprints and fingerprints on the walls and switches. Room looked unmaintained. So we had them move us, ended up in a newer cleaner room, same room as 6 months prior but this time we had paid more. The text number they guve for contact stopped answering back when I asked for an explanation. Internet also didn’t work in both rooms and the pool was milky and literally falling apart (a number of kids were playing by finding tiles and had piles of them). Wont go back again...

The rooms need to be more up to date, Otherwise it was a nice pool area.

pool area and grounds. No insects in suite. NO housekeeping provided. Suite never cleaned in the 3 weeks I was there. Beds never made. Sheets never changed. Had to take used towels to housekeeping quarters to exchange for clean towels . "Suite" suggests dish cloths and dish towels would be provided-none offered. Loud "explosions" nightly near compound. No idea what the source was, but no followup sirens.

Clean, comfortable, quiet suite (2 bedrooms, bathroom living area and full kitchen) at a very good price. Jorge and the rest of the staff was very helpful. Located in the bustling Zona Romantica, there is a variety of restaurants nearby (Mykonos on Francia – upstairs, NOT the street-level place next door -- is a favorite of ours).

There is no restaurant on site even though it says there is one in the description of the hotel. No one working at front desk EVER! The only communication was with Whats App. Messages were replied to but it was inconvenient. No housekeeping services unless you pay for them. This was not what we expected. It was an apartment style rental that seems to be set up for more of a long term rental situation. We felt secure no issues there. There are also many gate entrances however those are only for long term guests so added a lot of unnecessary steps to your room. I wouldn't say don't stay here but be prepared for a very underwhelming stay! We never used to pool so can't speak to that.

No respetaron mi reservacion, me dieron otra habitacion que no era, en pagina aparece asignada con un nombre y al llegar al hotel le cambian el nombre a las habitaciones y te dicen que lo que reservaste no es lo que ellos tienen en su base de datos. La situación es que llego una excursión, estaba lleno el hotel, asignaron la habitacion que reserve y se la pasaron diciendome que el hotel estaba lleno argumentando que yo estaba mal en lo que reservé y que si me harían un cambio, pero hasta que se desocuparan las habitaciones. La habitacion que me dieron fue la más economica, el sofa cama estaba muy sucio y destartalado, no había botes de.basura, el baño olia raro, la alberca con los azulejos levantados, sin mantenimiento, basura en las areas verdes. Lo mas rescatable fue la.vigilante Mika. La verdad fue una mala experiencia.

Furniture is dirty, stained; towels were ragged, toilet has a black ring; building needs maintenance, it looks terrible. Manager asked to be paid in cash, stated the terminal did not work. Would never stay here again, nor I recommend this place.

The staff was very friendly and helpful.

Hay que ser muy insistentes con las personas encargadas ya que tardan en responder. No me dieron la suite que reservé. Los alrededores son muy tranquilos y llegas caminando a la playa.

this is more of an apartment building than hotel. The three of us were given only one set of keys, and that included to only one gate, so coming and going was often very inconvenient. We were locked out initially and there was no one to greet us even though we arrived before 6 PM we never checked in or checked out; just talked to a security guard.

When I arrived there was no one to greet me. Two lovely couples from Saskatchewan helped me out until the manager showed up. The unit itself was fine but not very well stocked. You start off with one roll of toilet paper and nothing to wash dishes with - I had to purchase my own. Not much in the way of cutlery or glassware but I was by myself so it wasn’t too traumatic. The pool area was great with plenty of seating and the size of the pool was good too. Would I go there again? Maybe because I know what to expect and if the price was right.

El hotel no es lo que pinta ser, las fotos son realmente antiguas y el lugar donde se encuentra está en muy mal estado en general, las habitaciones y el hotel en general da la idea de ser un edificio abandonado. La experiencia con el personal del hotel fue mala, hay solo dos personas llevando el hotel y en varias ocasiones dejaron cerrada la recepción. No es recomendable... Es mejor buscar otra opción en un mismo rango de precios.

Comfortable 2 BR with kitchen. Great pool area. Close to several restaurants and bars. 6 block walk to beach.. Although not perfect, it was perfect for what we wanted..

Fue una estancia agradable, buena ubicación

Great location. Safe and quiet place for family.

Sin duda excelente ubicación. Restaurantes alrededor oaraxtidus los gustos y bolsillo. A tres cuadras Costco, mega cocimer, central de abastos , pescadería.

Muy buena ubicación

En general todo muy cómodo, la ubicación es excelente, el servicio es bueno, como sugerencia lo único que si aconsejaría es dar mantenimiento a la alberca.

This property is located in a really great area, with lots of places to eat and drink nearby. A short walk to the beach and supermarkets. The property and service is basic, but if you're a self-sufficient, no-fuss holiday-maker it will be to your liking :)

Buen lugar para hospedarte, barato y la playa está cerca

I needed an air con place to heal from surgery and it was perfect and very affordable. I had a two bedroom apt and had everything I needed to cook with a full size fridge. Even a blended to make fresh juices from small local fruit and veg shops 5 min walk away which is great when recovering from surgery. Uber eats deliver there too. Its a 10 min uber to Romantic zone and beaches if you need some action. They have a great pool too. Some nice little rest and cafes near by too. Its the cheaper part of PV with local prices so if you want a two bedroom apt thats half the price of the Romanic zone its great.

Property itself could do with a little TLC but was in a great location, clean rooms, quiet and good and quick service. We will go back!

Clean, comfortable, quiet suite (2 bedrooms, bathroom living area and full kitchen) at a very good price. Jorge and the rest of the staff was very helpful. Located in the bustling Zona Romantica, there is a variety of restaurants nearby (Mykonos on Francia – upstairs, NOT the street-level place next door -- is a favorite of ours).

Comfortable 2 BR with kitchen. Great pool area. Close to several restaurants and bars. 6 block walk to beach.. Although not perfect, it was perfect for what we wanted..

Sin duda excelente ubicación. Restaurantes alrededor oaraxtidus los gustos y bolsillo. A tres cuadras Costco, mega cocimer, central de abastos , pescadería.

Buen lugar por su costo beneficio cerca de la plata y varios lugares donde comer cerca

There is no restaurant on site even though it says there is one in the description of the hotel. No one working at front desk EVER! The only communication was with Whats App. Messages were replied to but it was inconvenient. No housekeeping services unless you pay for them. This was not what we expected. It was an apartment style rental that seems to be set up for more of a long term rental situation. We felt secure no issues there. There are also many gate entrances however those are only for long term guests so added a lot of unnecessary steps to your room. I wouldn't say don't stay here but be prepared for a very underwhelming stay! We never used to pool so can't speak to that.

Nice little 2 bedroom apartment. Great neighborhood, lots of nearby restaurants. We stayed here as our place was being finished. We will recommend it to family when they come to visit and we don’t have enough room.

This property is located in a really great area, with lots of places to eat and drink nearby. A short walk to the beach and supermarkets. The property and service is basic, but if you're a self-sufficient, no-fuss holiday-maker it will be to your liking :)

I really liked the full kitchen with gas stove. Full fridge with freezer. Thus is good for a long stay. Also has a laundry room for manual washing out your clothes. AC works well. Beds and couch were fairly comfortable too. Good location near grocery and market. 10 minutes walk to beach but quiet at night Pending on the guests.

pas de ménage inclus, piscine eau très mauvaise en 3 semaine jamais vu quelqu’un nettoyer un monsieur client un matin à nettoyer lui-même la piscine ,piscine chaise jamais laver plein de caca d’oiseaux, divan sofa la picine insalubre, pas de resto sur place comme décrit, les clefs fonctionnent mal revoir la description de cette hôtel

Las camas no son como están en la publicación, todas son camas matrimoniales, deberían de actualizar los estados de las instalaciones, no tiene restaurante y en la publicación dice que si