Caruso Place Luxury Rooms & Suites

Central location to every thing in the city.

Nice spacious suite, very pleasant staff. A great place wit view on Umberto Gallery.

The best location to see the Palace and busy narrow streets of Naples. Hotels.com says they have Laundry facilities but they only have Laundry Service. I asked for elevator and they do have it BUT you have to walk up a steep staircase carrying your suitcases to the reception area. Then you have an elevator to your room !!! They offer taxi service to airport for 60 euros. We asked for it and they called back saying they couldn't get a taxi for us. We walked 5 min to taxi stand near the fountain. It cost only 25 euros direct.

We only stayed one night while transferring through Naples on our way to Florence. The place was very nice but be aware the bedroom area does not have a door in case privacy is a concern. There were a few loud voices in the night outside that woke us up, but seems to be normal for the area. The bed was firm but comfortable and the bathroom was clean and modern. Overall it suited our needs.

I booked this hotel through Expedia and paid extra expecting a luxury stay, but it fell far short. The listing was misleading, and in some cases simply false. Pros: • Excellent central location • MOST of the staff were kind • Bathroom/shower was modern and very nice and the best part in my opinion. Cons: • Breakfast was advertised but not provided. This was misleading and false • Mid-stay I was told no food was allowed in the room (not mentioned at booking or check-in or anywhere on their website) • Ant traps were placed around the room and ants crawled on my belongings and even some on me while sleeping, despite no food being present • Room type (“king or two twins”) wasn’t offered as a choice at check-in • Hotel looked much more luxurious online than in person. No balcony as listed. • A couple of staff members were quite rude Overall, I paid extra for what was marketed as a luxury stay, but the reality was disappointing. The online listing was not only misleading but inaccurate.