Element by Marriott Edmonton West

We cannot sleep well at

amazing place, breakfast is good and staff are nice

The room was very spacious, included great ammenities, looked and smelled very clean.

The GOOD: The hotel room felt newly renovated, clean, and well-lit. The staff was helpful and friendly, accommodating as we were travelling with a baby and a dog, and was able to arrange my parents (who had reserved separately) nearby as requested. The continental breakfast was satisfactory, with typical breakfast items and beverages. The BAD: Since the swimming pool was shared with the neighbouring Four Points by Sheraton hotel, it was extremely busy. 4 pool chairs were not nearly enough for the amount of guests in the pool. Even though there was no swim guard in place, the safety rules relevant to the pool seems to also be optional to follow and lack enforcement by staff. Multiple children were screaming and jumping into the rather small pool, leaving no room for anyone who did not wish to be splashed or swim in peace. There was balls being thrown around and between the main pool and the small warm jet pool, narrowly missing guests who were just trying to relax. It was a nightmare and impossible to enjoy the pool. The cleaning staff were not as friendly or kind as the front desk, a lady even chased me into the elevator on our last day to ask if we were leaving. Even though we were heading down to check out, the interaction felt invasive and inappropriate.

All right!