Canal Central Hotel Business Bay

The hotel is very nice, service is well intentioned, overly polite as per training but insincere as requests for later check out rejected - unless we pay extra. Magnanimous gesture they finally offered a 30 minute extension! I requested 2 hours, so I wasn’t being unreasonable. The pool area is the highlight but inadequate number of sunbeds for guests so we missed out and sat at bar table. We decided to hire a car but when we arrived for the ‘free’ guest car parking, people had double and triple parked and it was chaos. Not much in local area so either hire a car or spend $20-30 on Ubers every outing. Zero eco friendliness as they provide tiny bottles of single use plastic toiletries and then leave a card about being environments concerned so recommending re-using the towels! Bit ironic.

Very nice hotel room and bathroom. Swimming pool was great.

Hotel non dà classificare 5 stelle , piscina trascurata

Très sympa Un peu restrictif pour la piscine

O hotel é ótimo, novo, bonito, limpo e com a vista pra cidade linda! A piscina é muito agradável, mas infelizmente não há cadeiras suficientes para o número de hóspedes. Café da manhã variado. Localização próxima ao Dubai Mall. Existe um ponto de ônibus em frente ao hotel, mas me locomovi por taxi. A pé não tem muito há fazer nas imediações.

The hotel is very well located , my room was very cleaned , the gym is full equipped which I loved, the service staff very attentive, the buffet with many options I will definitely will come back !!!

hotel a business bay, molto bella la parte esterna del bar con piscina. Colazione ottima

Super flot udsigt, rigtig god morgenmad, dog var aftenbuffeten lidt for dyr. Man kunne lave nogle flere arrangementer på hotellet i baren om aftenen og gøre det mere attraktivt at blive på hotellet om aftenen stedet for at tage ud. Pool kapaciteten var lidt for lille. Ellers rigtig fint og flot hotel.

Die Aussicht ist leider nicht mehr so wie auf den Bildern. Wenige Liegen am Pool wo die Sonne genossen werden kann. Sonne ist am Pool ab ca 13Uhr nicht mehr vorhanden

I would recommend this hotel as a single women traveling on her own. Had a great vibe & upstairs restaurant by pool great music & food. Very comfortable to sit & eat on your own. 24 hour coffee station. Lovely room & very helpful staff with easy access to taxis for Kite beach surrounding attractions. Will come back & stay at that hotel. Only complaint was I choose that hotel so I could walk straight on the canal but no access with construction so did not take advantage of the canal hotel walk every morning. Didn’t want to walk 10mins outside hotel to get to canal along the main road.

The hotel was a lovely place to stay, excellent pool food and rooms were clean and spacious. The beds were comfortable and linens were the best and softest I've experienced. Staff went out of their way to make sure our stay was pleasant.

We arrived at the hotel at 1:40 pm (check in time is at 2 pm). Elena from Reception informed us that our room is not ready, the pool is closed and shisha services are not available today. She kindly apologizes for the inconvenience and offers a late check out tomorrow (3 pm instead of noon). It was a reasonable offer. We had to wait about 1.5 hours before getting our room key. Spent some time at the coffee shop at the hotel. After we received a key and went to our room, we found out the room was still not ready, we had to wait an additional 20 minutes. We end up getting the room at 4 pm instead of 2 pm check in time. Next day at noon Reception keeps calling to our room multiple times. My 1 year old baby was napping and that calls wake him up. I had to go to the reception and ask them not to disturb us with phone calls. Apparently, they were not aware about our 3 pm check out and asked us to vacate the room. I talked to the Front Office Manager (I believe his name is Gangorg) and explained the check in situation and multiple disturbing calls to our room from the front office. He did not make the situation any better. He makes me feel very unwelcome. I would expect much better service from a 5-star hotel, but did not get it from the Front office Manager. Housekeeping: Hotel is sparkly clean, thanks to housekeeping. We requested an additional blanket, and it was delivered in 5 minutes. Minifridge in our room did not work, housekeeping brought the new one in 5 minutes.

Very nice stay, hotel staff were extremely helpful, and the room was clean everyday.

This hotel is in close proximity to the downtown area, shopping and other attractions. The pool area is very nice with views of the Burj Khalifa. There is a variety of food to choose from. The rooms are spacious and very clean. The staff is extremely helpful and friendly. We met a lot of staff, some I cannot remember their names, but thank you to Binu, Sampath, Joesph and Issam!

Our stay was amazing! We had an upgraded view of the city and canal. The staff were amazing and friendly and the property and rooms were clean and beautiful! Cannot beat this hotel for the price

I was disappointed with my recent stay at Ramada. The room felt outdated, old. The lighting in the room was quite dim and dingy. The shower was not up to the mark and there was a bad odor coming from the bathroom. Overall, my experience fell short of expectations, making it difficult to recommend this hotel. I would not rate this hotel as a 5 star, I would rate it as a low 1 star. I want Expedia to give me reimbursement for my bad experience , as we paid 27000 INR for 2 night we could have easily spent another 13k and got four seasons , trident or Sofitel and get a real five star experience Do not recommend this place . As the premises need some serious upgrade to call it 5 star

Amazing place ! Great location and the staff were very helpful and friendly. Rooms were very spacious and clean.

Hôtel super pour toutes ses fonctions : - Chambre : très fonctionnelle très confortable et bien équipée. - Propreté : jamais vu un hôtel et un pays aussi propre - Accès : très facile et épicerie à quelques pas si besoin - Personnel : tous les membres de l’hôtel sont incroyablement gentils et je n’exagère pas. Mention spéciale pour les voituriers qui sont au petit soin jour et nuit, notamment Joseph qui nous a marqué par sa bonne humeur.

So quiet, elegant and clean

Excellent, clean and spacious

드라이가 저렴해서 맡겼고 서비스는 좋았는데, 세탁을 외주를 써서 리턴이 느리고 세탁물이 바뀌었었습니다. 그 외 호텔의 기본적인 서비스 다 해 주셨고, 수영장 좋고 부르즈할리파뷰 좋습니다. 다만 현재 뷰에 공사중인 건물이 있어 뷰가 좀 껩니다

Very good stay! I had to upgrade my room because I was under the impression city view meant looking at the Burj Khalifa but it didn’t so I paid a little more to see the Burj Khalifa from our room. The rooftop was so nice and relaxing with the bar accessible. I will say you definitely have to get a taxi to still go anywhere since it’s not right next to everything in downtown. Overall I’d still stay here at this hotel.

The hotel was a lovely place to stay, excellent pool food and rooms were clean and spacious. The beds were comfortable and linens were the best and softest I've experienced. Staff went out of their way to make sure our stay was pleasant.

The hotel is nice, i just didnt know the type of the room i booked is always a connecting room, thus it wasnt convenient. However, everything else was so good.

Very nice hotel room and bathroom. Swimming pool was great.

AC doesn’t work. I want compensation

Canal Central is a really solid hotel, comfortable and clean rooms, very helpful staff and good in hotel amenties. Centrally located so great for getting around.

Nice staff with lovely location … Did like : The bed is very bad , not comfortable, firm … I had back and hand pain from the bed … I do not recommend this hotel if you care about the bed … The elevators are small , u may need a long time to find space in the elevators

I was disappointed with my recent stay at Ramada. The room felt outdated, old. The lighting in the room was quite dim and dingy. The shower was not up to the mark and there was a bad odor coming from the bathroom. Overall, my experience fell short of expectations, making it difficult to recommend this hotel. I would not rate this hotel as a 5 star, I would rate it as a low 1 star. I want Expedia to give me reimbursement for my bad experience , as we paid 27000 INR for 2 night we could have easily spent another 13k and got four seasons , trident or Sofitel and get a real five star experience Do not recommend this place . As the premises need some serious upgrade to call it 5 star

Amazing place ! Great location and the staff were very helpful and friendly. Rooms were very spacious and clean.

Enjoyed our stay at Canal Central. Just be careful with employees who provide incorrect information about excursions and taxi rides. The try to earn money behind the back of the management. And taking a taxi from the hotel is way more expensive then taking an original taxi in front of the hotel. Furthermore we enjoyed our holiday!

The hotel is very nice, service is well intentioned, overly polite as per training but insincere as requests for later check out rejected - unless we pay extra. Magnanimous gesture they finally offered a 30 minute extension! I requested 2 hours, so I wasn’t being unreasonable. The pool area is the highlight but inadequate number of sunbeds for guests so we missed out and sat at bar table. We decided to hire a car but when we arrived for the ‘free’ guest car parking, people had double and triple parked and it was chaos. Not much in local area so either hire a car or spend $20-30 on Ubers every outing. Zero eco friendliness as they provide tiny bottles of single use plastic toiletries and then leave a card about being environments concerned so recommending re-using the towels! Bit ironic.

This hotel has the best staff all do very polite and helpfull

We arrived at the hotel at 1:40 pm (check in time is at 2 pm). Elena from Reception informed us that our room is not ready, the pool is closed and shisha services are not available today. She kindly apologizes for the inconvenience and offers a late check out tomorrow (3 pm instead of noon). It was a reasonable offer. We had to wait about 1.5 hours before getting our room key. Spent some time at the coffee shop at the hotel. After we received a key and went to our room, we found out the room was still not ready, we had to wait an additional 20 minutes. We end up getting the room at 4 pm instead of 2 pm check in time. Next day at noon Reception keeps calling to our room multiple times. My 1 year old baby was napping and that calls wake him up. I had to go to the reception and ask them not to disturb us with phone calls. Apparently, they were not aware about our 3 pm check out and asked us to vacate the room. I talked to the Front Office Manager (I believe his name is Gangorg) and explained the check in situation and multiple disturbing calls to our room from the front office. He did not make the situation any better. He makes me feel very unwelcome. I would expect much better service from a 5-star hotel, but did not get it from the Front office Manager. Housekeeping: Hotel is sparkly clean, thanks to housekeeping. We requested an additional blanket, and it was delivered in 5 minutes. Minifridge in our room did not work, housekeeping brought the new one in 5 minutes.

Front reception staff is incredible and service was really great. Will return

I’ve stayed at this hotel several times now. I stay here more often than not when visiting Dubai on business. One of the best values in Dubai. The service is top notch and the breakfasts are always a highlight!

We had the best time staying here. Staff were friendly and easy to approach. We felt very welcomed and would highly recommend to anyone coming to dubai to stay at this hotel. Fantastic customer service.

The staff was amazing and the hotel was beautiful

Correspond plutôt à un 4* moyen. Jolie vue sur la Burj Khalifa. Accueil impersonnel. Chambre confortable mais robinetterie de mauvaise qualité. Les chambres sont propres. Petit-déjeuner moyen. Il faudrait enlever les films plastiques sur les plats, ça ne donne pas envie de se servir. Service conciergerie inexistant et mauvais conseils.

Had a great experience at Canal Central. The staff was awesome from the doorman to the receptionist to the house cleaning they did everything we needed and more recommend five star.

Close to popular tourist destinations and very helpful staff.

Great hotel, didn't use the pool but it looked busy so must have been great. The Breakfast was really good. Only downside is there is still a lot of construction going on around the property and directly behind the hotel. So if you sit on the terrace to have breakfast be prepared for some dust and noise. I would stay here again

A little bit far away from matro

Absolutely loved staying at this hotel. Located in the city and is close to the Dubai mall and many restaurants! Staff was really nice and place is clean and the rooms also! Highly recommend this hotel!

Very nice and close area to downtown

Nice hotel in business bay; walkable area by the creek with local shops and plenty of eating / drinking options.

Bel hôtel agréable et confortable Juste que le métro est trop loin (plus de 30 minutes à pied)

Excellent place which is very central, with the most beautiful view. In addition Lovely staff who made our stay a pleasure from the moment we arrived until we left. Breakfast was 10/10. Highly recommend this hotel.

Really rate this hotel; staff are excellent, very comfortable accomodation and good access to downtown / Jumeirah.

I would recommend this hotel as a single women traveling on her own. Had a great vibe & upstairs restaurant by pool great music & food. Very comfortable to sit & eat on your own. 24 hour coffee station. Lovely room & very helpful staff with easy access to taxis for Kite beach surrounding attractions. Will come back & stay at that hotel. Only complaint was I choose that hotel so I could walk straight on the canal but no access with construction so did not take advantage of the canal hotel walk every morning. Didn’t want to walk 10mins outside hotel to get to canal along the main road.

C’était parfait c’est pas la première fois que je viens ici c’est toujours aussi bien ! Le petit déjeuner est vraiment excellent La piscine est top. Je recommande fortement

The hotel was a lovely place to stay, excellent pool food and rooms were clean and spacious. The beds were comfortable and linens were the best and softest I've experienced. Staff went out of their way to make sure our stay was pleasant.

The hotel is very well located , my room was very cleaned , the gym is full equipped which I loved, the service staff very attentive, the buffet with many options I will definitely will come back !!!

Overall decent stay. + good location and view on the canal and Burj Khalifa the highest building on earth. +friendly staff + Wifi amenities in room 👍 - food not diversify enough - dinner in main restaurant only buffet can’t à la carte.

great customer service, excellent breakfast buffet, food at hotel restaurant and 10/10

hotel a business bay, molto bella la parte esterna del bar con piscina. Colazione ottima

Super flot udsigt, rigtig god morgenmad, dog var aftenbuffeten lidt for dyr. Man kunne lave nogle flere arrangementer på hotellet i baren om aftenen og gøre det mere attraktivt at blive på hotellet om aftenen stedet for at tage ud. Pool kapaciteten var lidt for lille. Ellers rigtig fint og flot hotel.

Colazione e cena ottima

O hotel é muito bonito, com uma vista linda! O hotel estava lotado, e, por conta disso, o café da manhã estava bem desorganizado (comida fria, falta de reposição, sem funcionários o suficiente para dar conta de tudo). Fora isso, o café da manhã era bom, com muitas opções. Os funcionários eram amigáveis, porém muitas vezes não souberam explicar coisas básicas, além de não terem dado a devida atenção a pedidos básicos que eu fiz. A piscina do hotel é bem legal. O quarto era bonito e aconchegante. O chuveiro não era bom, e, como o box não tinha o tamanho ideal, toda vez que alguém tomava banho o banheiro ficava alagado. Não tive problemas com a limpeza, nesse quesito estava tudo ok!

Excellent place which is very central, with the most beautiful view. In addition Lovely staff who made our stay a pleasure from the moment we arrived until we left. Breakfast was 10/10. Highly recommend this hotel.