Villas H2O
From
$65
/ night
Select dates to see prices and availability
From
$65
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. This Art Deco hotel also features complimentary wireless internet access, ...
Amenities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 10 individually decorated guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.
Location
A stay at Villas H2O places you in the heart of Tulum, within a 10-minute drive of Gran Cenote and Tulum Mayan Ruins. This family-friendly hotel is 3.6 mi (5.9 km) from Tulum Beach and 11.8 mi (19 km) from Xel-Há Park.
What's nearby
Hospital de Tulum(0.6 miles)
Dos Aguas Park(0.9 miles)
Holistika Art Walk(1.1 miles)
Temple of Doom(1.9 miles)
Cenote Calavera(2 miles)
Hunab Lifestyle Center(2.1 miles)
Jaguar Park(2.1 miles)
Cenote Cristal(2.2 miles)
Cenote Escondido(2.7 miles)
Tulum Tower(3.1 miles)
Casa del Cenote(3.2 miles)
Temple of the Descending God(3.2 miles)
Temple of the Frescoes(3.2 miles)
Playa Ruinas(3.2 miles)
Tulum National Park(3.5 miles)
Tulum Intl. Airport (TQO)(24.3 miles)
Cancun Intl. Airport (CUN)(74.3 miles)
Parking
Airport shuttle
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Location
Calle Chichen Itza Mz 24 Lt001, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico
Hospital de Tulum (0.6 miles)
Dos Aguas Park (0.9 miles)
Holistika Art Walk (1.1 miles)
Temple of Doom (1.9 miles)
Cenote Calavera (2 miles)
Hunab Lifestyle Center (2.1 miles)
Guest reviews of Villas H2O
9.1
Superb
Based on 621 verified reviews
Who stays here?
Business
1%
Couple
46%
Family
30%
Group
15%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Travellers reviewing Villas H2O frequently highlight friendly, helpful staff, a peaceful setting near Tulum town, a large attractive pool, and generally spacious rooms, with a simple included breakfast that many appreciate to start the day.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Travellers reviewing Villas H2O frequently highlight friendly, helpful staff, a peaceful setting near Tulum town, a large attractive pool, and generally spacious rooms, with a simple included breakfast that many appreciate to start the day.
Location is quiet yet walkable to restaurants and shops, though a few guests found it a bit removed or less comfortable to walk at night. Rooms are praised for size and comfort, but some report maintenance issues such as noisy air conditioning, faulty locks, or a need for general TLC. Housekeeping is often described as clean, yet a minority noted bathroom odors or occasional subpar bathroom or pool cleanliness. Overall, expect a good-value, laid-back stay with simple amenities.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The large, attractive pool is a highlight across reviews. Guests also appreciate complimentary water, coffee, and tea available throughout the day.
Related guest reviews
8
Bernice
Mar 11, 2023
·
Stayed 3 nights
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
4
Valerie
Aug 18, 2025
·
Stayed 1 night
Tout d’abord, nous avions réservé 3 suites supérieures… mais l’hôtel a affirmé n’en avoir qu’une seule à l’arrivée, et encore elle était indisponible puisque problème d’eau dans la salle de bains… donc relogés dans des chambres deux fois plus petites qu’annoncé et sans le coin cuisine. Ensuite état de propreté déplorable : douches immondes. Fenêtre ne fermant pas dans l’une : ils ont été obligés de la bloquer fermée avec une tige en travers à hauteur de tête dans la douche. Pas de personnel le dimanche, donc pas de réparation, nettoyage non fait dans notre douche… piscine à l’état de propreté laissant à désirer (système de filtration éteint lors de notre arrivée). Literie correcte, petit-déjeuner correct, mais sans plus (très peu de choix). Amabilité du personnel très moyen : se fiche de vos problèmes… Enfin environnement moyen de l’hôtel : une bonne partie des restaurants sont de l’autre côté de la 4 voies, chaud à traverser à pieds… prendre la voiture pour aller dîner est quasi obligatoire.
Tout d’abord, nous avions réservé 3 suites supérieures… mais l’hôtel a affirmé n’en avoir qu’une seule à l’arrivée, et encore elle était indisponible puisque problème d’eau dans la salle de bains… donc relogés dans des chambres deux fois plus petites qu’annoncé et sans le coin cuisine. Ensuite état de propreté déplorable : douches immondes. Fenêtre ne fermant pas dans l’une : ils ont été obligés de la bloquer fermée avec une tige en travers à hauteur de tête dans la douche. Pas de personnel le dimanche, donc pas de réparation, nettoyage non fait dans notre douche… piscine à l’état de propreté laissant à désirer (système de filtration éteint lors de notre arrivée). Literie correcte, petit-déjeuner correct, mais sans plus (très peu de choix). Amabilité du personnel très moyen : se fiche de vos problèmes… Enfin environnement moyen de l’hôtel : une bonne partie des restaurants sont de l’autre côté de la 4 voies, chaud à traverser à pieds… prendre la voiture pour aller dîner est quasi obligatoire.
10
Patricia
Jan 4, 2024
·
Stayed 1 night
Excelente lugar, cómodo, bonito, muy amables, limpio, excelente ducha, linda alberca
Excelente lugar, cómodo, bonito, muy amables, limpio, excelente ducha, linda alberca
10
Johanna
Feb 23, 2023
·
Stayed 4 nights
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
10
Eva
Dec 24, 2022
·
Stayed 5 nights
Emplacement, Jardin, bâtiment, piscine magnifiques. Chambres avec terrasse ou balcon très grande. Pdj pris dehors face à la piscine. Eau et café à disposition toute la journée. Le propriétaire est très sympathique et vous aidera pour vos visites. Location vélos à l hôtel. Nous avons passé 5 jours au top.
Emplacement, Jardin, bâtiment, piscine magnifiques. Chambres avec terrasse ou balcon très grande. Pdj pris dehors face à la piscine. Eau et café à disposition toute la journée. Le propriétaire est très sympathique et vous aidera pour vos visites. Location vélos à l hôtel. Nous avons passé 5 jours au top.
10
Lucy
Dec 22, 2022
·
Stayed 19,347 nights
Beautifully decorated, really spacious room for our family of four. Nice touch with the free coffee/tea and water all day and a minimal but adequate and tasty breakfast. The staff were al great. I would highly recommend staying at H2O villas.
Beautifully decorated, really spacious room for our family of four. Nice touch with the free coffee/tea and water all day and a minimal but adequate and tasty breakfast. The staff were al great. I would highly recommend staying at H2O villas.
10
Elisa
Sep 25, 2025
·
Stayed 1 night
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
10
Ewen
Sep 9, 2025
·
Stayed 2 nights
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
8
Francisco
Aug 1, 2024
·
Stayed 4 nights
La regadera para la piscina requiere mayor visibilidad sobre todo en las noches ya que hay huespedes que buscan enjuagarse antes de entrar a la piscina y no la ven con facilidad, el huesped asocia el baño con la regadera y ambas instalaciones están separadas. Las puertas de las habitaciones necesitan mantenimiento
La regadera para la piscina requiere mayor visibilidad sobre todo en las noches ya que hay huespedes que buscan enjuagarse antes de entrar a la piscina y no la ven con facilidad, el huesped asocia el baño con la regadera y ambas instalaciones están separadas. Las puertas de las habitaciones necesitan mantenimiento
10
Diana
Apr 11, 2023
·
Stayed 2 nights
Habitaciones amplias, limpias. Piscina muy bonita y grande. Excelente atención. Solo considerar que las habitaciones no tienen Tv
Habitaciones amplias, limpias. Piscina muy bonita y grande. Excelente atención. Solo considerar que las habitaciones no tienen Tv
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally clean, but a few guests reported bathroom odors or subpar bathroom and pool cleanliness.
Related guest reviews
10
HERMINIA
Jul 4, 2023
·
Stayed 3 nights
Todo muy bonito limpio amables
Todo muy bonito limpio amables
8
Giovanni
Aug 28, 2025
·
Stayed 1 night
Molto carino ma la pulizia era un po' ai limiti. Piscina e colazione incluse top. Vicino al centro di Tulum.
Molto carino ma la pulizia era un po' ai limiti. Piscina e colazione incluse top. Vicino al centro di Tulum.
4
Valerie
Aug 18, 2025
·
Stayed 1 night
Tout d’abord, nous avions réservé 3 suites supérieures… mais l’hôtel a affirmé n’en avoir qu’une seule à l’arrivée, et encore elle était indisponible puisque problème d’eau dans la salle de bains… donc relogés dans des chambres deux fois plus petites qu’annoncé et sans le coin cuisine. Ensuite état de propreté déplorable : douches immondes. Fenêtre ne fermant pas dans l’une : ils ont été obligés de la bloquer fermée avec une tige en travers à hauteur de tête dans la douche. Pas de personnel le dimanche, donc pas de réparation, nettoyage non fait dans notre douche… piscine à l’état de propreté laissant à désirer (système de filtration éteint lors de notre arrivée). Literie correcte, petit-déjeuner correct, mais sans plus (très peu de choix). Amabilité du personnel très moyen : se fiche de vos problèmes… Enfin environnement moyen de l’hôtel : une bonne partie des restaurants sont de l’autre côté de la 4 voies, chaud à traverser à pieds… prendre la voiture pour aller dîner est quasi obligatoire.
Tout d’abord, nous avions réservé 3 suites supérieures… mais l’hôtel a affirmé n’en avoir qu’une seule à l’arrivée, et encore elle était indisponible puisque problème d’eau dans la salle de bains… donc relogés dans des chambres deux fois plus petites qu’annoncé et sans le coin cuisine. Ensuite état de propreté déplorable : douches immondes. Fenêtre ne fermant pas dans l’une : ils ont été obligés de la bloquer fermée avec une tige en travers à hauteur de tête dans la douche. Pas de personnel le dimanche, donc pas de réparation, nettoyage non fait dans notre douche… piscine à l’état de propreté laissant à désirer (système de filtration éteint lors de notre arrivée). Literie correcte, petit-déjeuner correct, mais sans plus (très peu de choix). Amabilité du personnel très moyen : se fiche de vos problèmes… Enfin environnement moyen de l’hôtel : une bonne partie des restaurants sont de l’autre côté de la 4 voies, chaud à traverser à pieds… prendre la voiture pour aller dîner est quasi obligatoire.
10
Patricia
Jan 4, 2024
·
Stayed 1 night
Excelente lugar, cómodo, bonito, muy amables, limpio, excelente ducha, linda alberca
Excelente lugar, cómodo, bonito, muy amables, limpio, excelente ducha, linda alberca
10
Johanna
Feb 23, 2023
·
Stayed 4 nights
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
10
Elisa
Sep 25, 2025
·
Stayed 1 night
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
10
Emeline
Jun 28, 2023
·
Stayed 1 night
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
8
Dafne Araceli Lopez
Oct 3, 2025
·
Stayed 3 nights
El personal fue muy amable, desde recepción hasta la señora que nos hacía el desayuno. Las habitaciones súper limpias y amplias.
El personal fue muy amable, desde recepción hasta la señora que nos hacía el desayuno. Las habitaciones súper limpias y amplias.
6
Susan
Nov 26, 2025
·
Stayed 7 nights
Hotel needs TLC all around in the rooms.
Hotel needs TLC all around in the rooms.
10
Diana
Apr 11, 2023
·
Stayed 2 nights
Habitaciones amplias, limpias. Piscina muy bonita y grande. Excelente atención. Solo considerar que las habitaciones no tienen Tv
Habitaciones amplias, limpias. Piscina muy bonita y grande. Excelente atención. Solo considerar que las habitaciones no tienen Tv
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable with pleasant decor, though some guests noted maintenance issues like noisy air conditioners, faulty locks, and the lack of TVs.
Related guest reviews
10
PHILIPPE
Mar 1, 2023
·
Stayed 1 night
Nous avons adoré notre sejour à l'hôtel Villas H2O. Seul regret : ne pas avoir pu y rester plus longtemps! Grande chambre moderne et confortable. Bonne pression de la douche et eau bien chaude contrairement à d'autres hôtels. Piscine magnifique et bon pdj.
Nous avons adoré notre sejour à l'hôtel Villas H2O. Seul regret : ne pas avoir pu y rester plus longtemps! Grande chambre moderne et confortable. Bonne pression de la douche et eau bien chaude contrairement à d'autres hôtels. Piscine magnifique et bon pdj.
8
carlo
May 13, 2022
·
Stayed 2 nights
bon séjour mais clim très très bruyante et petit déjeuner très limité
bon séjour mais clim très très bruyante et petit déjeuner très limité
10
Johanna
Feb 23, 2023
·
Stayed 4 nights
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
8
Aldo
Oct 10, 2023
·
Stayed 1 night
I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent.
I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent.
10
Elisa
Sep 25, 2025
·
Stayed 1 night
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
10
Ewen
Sep 9, 2025
·
Stayed 2 nights
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
8
Francisco
Aug 1, 2024
·
Stayed 4 nights
La regadera para la piscina requiere mayor visibilidad sobre todo en las noches ya que hay huespedes que buscan enjuagarse antes de entrar a la piscina y no la ven con facilidad, el huesped asocia el baño con la regadera y ambas instalaciones están separadas. Las puertas de las habitaciones necesitan mantenimiento
La regadera para la piscina requiere mayor visibilidad sobre todo en las noches ya que hay huespedes que buscan enjuagarse antes de entrar a la piscina y no la ven con facilidad, el huesped asocia el baño con la regadera y ambas instalaciones están separadas. Las puertas de las habitaciones necesitan mantenimiento
8
Dafne Araceli Lopez
Oct 3, 2025
·
Stayed 3 nights
El personal fue muy amable, desde recepción hasta la señora que nos hacía el desayuno. Las habitaciones súper limpias y amplias.
El personal fue muy amable, desde recepción hasta la señora que nos hacía el desayuno. Las habitaciones súper limpias y amplias.
6
Susan
Nov 26, 2025
·
Stayed 7 nights
Hotel needs TLC all around in the rooms.
Hotel needs TLC all around in the rooms.
10
Diana
Apr 11, 2023
·
Stayed 2 nights
Habitaciones amplias, limpias. Piscina muy bonita y grande. Excelente atención. Solo considerar que las habitaciones no tienen Tv
Habitaciones amplias, limpias. Piscina muy bonita y grande. Excelente atención. Solo considerar que las habitaciones no tienen Tv
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, offering assistance with tours and local tips. A few reviews note limited reception presence or less attentive service at times.
Related guest reviews
6
SAURI
Apr 6, 2024
·
Stayed 1 night
Personal poco amable, destaco actitud se la chica que sirve el desayuno. Lugar cómodo pero muy austero, precio alto para servicio e instalaciones.
Personal poco amable, destaco actitud se la chica que sirve el desayuno. Lugar cómodo pero muy austero, precio alto para servicio e instalaciones.
8
Bernice
Mar 11, 2023
·
Stayed 3 nights
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
10
Ana
Jan 17, 2023
·
Stayed 19,373 nights
La propiedad tiene una buena ubicación, suficientemente cerca del centro pero lejos del bullicio de la ciudad, se puede llegar a pie al centro donde hay una amplia oferta de restaurantes, bares y tiendas. El personal es excepcionalmente amable, atento a atender todas nuestras necesidades y consultas, en especial Emanuel el recepción, siempre pendiente de lo que ocupamos, regresariamos sin pensarlo.
La propiedad tiene una buena ubicación, suficientemente cerca del centro pero lejos del bullicio de la ciudad, se puede llegar a pie al centro donde hay una amplia oferta de restaurantes, bares y tiendas. El personal es excepcionalmente amable, atento a atender todas nuestras necesidades y consultas, en especial Emanuel el recepción, siempre pendiente de lo que ocupamos, regresariamos sin pensarlo.
4
Valerie
Aug 18, 2025
·
Stayed 1 night
Tout d’abord, nous avions réservé 3 suites supérieures… mais l’hôtel a affirmé n’en avoir qu’une seule à l’arrivée, et encore elle était indisponible puisque problème d’eau dans la salle de bains… donc relogés dans des chambres deux fois plus petites qu’annoncé et sans le coin cuisine. Ensuite état de propreté déplorable : douches immondes. Fenêtre ne fermant pas dans l’une : ils ont été obligés de la bloquer fermée avec une tige en travers à hauteur de tête dans la douche. Pas de personnel le dimanche, donc pas de réparation, nettoyage non fait dans notre douche… piscine à l’état de propreté laissant à désirer (système de filtration éteint lors de notre arrivée). Literie correcte, petit-déjeuner correct, mais sans plus (très peu de choix). Amabilité du personnel très moyen : se fiche de vos problèmes… Enfin environnement moyen de l’hôtel : une bonne partie des restaurants sont de l’autre côté de la 4 voies, chaud à traverser à pieds… prendre la voiture pour aller dîner est quasi obligatoire.
Tout d’abord, nous avions réservé 3 suites supérieures… mais l’hôtel a affirmé n’en avoir qu’une seule à l’arrivée, et encore elle était indisponible puisque problème d’eau dans la salle de bains… donc relogés dans des chambres deux fois plus petites qu’annoncé et sans le coin cuisine. Ensuite état de propreté déplorable : douches immondes. Fenêtre ne fermant pas dans l’une : ils ont été obligés de la bloquer fermée avec une tige en travers à hauteur de tête dans la douche. Pas de personnel le dimanche, donc pas de réparation, nettoyage non fait dans notre douche… piscine à l’état de propreté laissant à désirer (système de filtration éteint lors de notre arrivée). Literie correcte, petit-déjeuner correct, mais sans plus (très peu de choix). Amabilité du personnel très moyen : se fiche de vos problèmes… Enfin environnement moyen de l’hôtel : une bonne partie des restaurants sont de l’autre côté de la 4 voies, chaud à traverser à pieds… prendre la voiture pour aller dîner est quasi obligatoire.
10
Matthew
Sep 23, 2024
·
Stayed 7 nights
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
10
Leslie
Mar 25, 2023
·
Stayed 14 nights
The hotel staff were very helpful and friendly.
The hotel staff were very helpful and friendly.
6
abderrahmane
Feb 11, 2026
·
Stayed 4 nights
Hôtel charmant bon rapport qualité prix. Petit déjeuner à améliorer.( Très basique) Réceptionniste absent le Matin pour le checkout et en soirée nous avons trouvé la porte fermée.personel sympa mais peut être en sous effectif Le personnel est sympa mais
Hôtel charmant bon rapport qualité prix. Petit déjeuner à améliorer.( Très basique) Réceptionniste absent le Matin pour le checkout et en soirée nous avons trouvé la porte fermée.personel sympa mais peut être en sous effectif Le personnel est sympa mais
10
Johanna
Feb 23, 2023
·
Stayed 4 nights
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
10
Eva
Dec 24, 2022
·
Stayed 5 nights
Emplacement, Jardin, bâtiment, piscine magnifiques. Chambres avec terrasse ou balcon très grande. Pdj pris dehors face à la piscine. Eau et café à disposition toute la journée. Le propriétaire est très sympathique et vous aidera pour vos visites. Location vélos à l hôtel. Nous avons passé 5 jours au top.
Emplacement, Jardin, bâtiment, piscine magnifiques. Chambres avec terrasse ou balcon très grande. Pdj pris dehors face à la piscine. Eau et café à disposition toute la journée. Le propriétaire est très sympathique et vous aidera pour vos visites. Location vélos à l hôtel. Nous avons passé 5 jours au top.
10
Emeline
Jun 28, 2023
·
Stayed 1 night
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
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AI-generated summary based on recent guest reviews
Location
Quiet setting near Tulum Pueblo with restaurants and shops within walking distance. Some found it a bit removed or less comfortable to walk at night.
Related guest reviews
10
Thomas
Nov 27, 2022
·
Stayed 4 nights
Hôtel incroyablement beau ! Dans un cadre calme et reposant !
Hôtel incroyablement beau ! Dans un cadre calme et reposant !
10
Louise
Feb 4, 2023
·
Stayed 6 nights
A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff.
A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff.
8
Bernice
Mar 11, 2023
·
Stayed 3 nights
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
8
Giovanni
Aug 28, 2025
·
Stayed 1 night
Molto carino ma la pulizia era un po' ai limiti. Piscina e colazione incluse top. Vicino al centro di Tulum.
Molto carino ma la pulizia era un po' ai limiti. Piscina e colazione incluse top. Vicino al centro di Tulum.
10
Ana
Jan 17, 2023
·
Stayed 19,373 nights
La propiedad tiene una buena ubicación, suficientemente cerca del centro pero lejos del bullicio de la ciudad, se puede llegar a pie al centro donde hay una amplia oferta de restaurantes, bares y tiendas. El personal es excepcionalmente amable, atento a atender todas nuestras necesidades y consultas, en especial Emanuel el recepción, siempre pendiente de lo que ocupamos, regresariamos sin pensarlo.
La propiedad tiene una buena ubicación, suficientemente cerca del centro pero lejos del bullicio de la ciudad, se puede llegar a pie al centro donde hay una amplia oferta de restaurantes, bares y tiendas. El personal es excepcionalmente amable, atento a atender todas nuestras necesidades y consultas, en especial Emanuel el recepción, siempre pendiente de lo que ocupamos, regresariamos sin pensarlo.
10
Dustin
Jul 6, 2023
·
Stayed 2 nights
Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro.
Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro.
10
Elisa
Sep 25, 2025
·
Stayed 1 night
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
10
Sabrina
Aug 30, 2023
·
Stayed 4 nights
Très bon séjour. L'hôtel est au calme mais près d'une grande avenue animée. Le petit déjeuner est simple mais très bon et très copieux. Tout le personnel est très sympathique et très disponible.
Très bon séjour. L'hôtel est au calme mais près d'une grande avenue animée. Le petit déjeuner est simple mais très bon et très copieux. Tout le personnel est très sympathique et très disponible.
8
Gilles Grégoire
Feb 10, 2022
·
Stayed 4 nights
Le personnel est à notre disposition. L'hôtel est très calme. La piscine est agréable au retour des excursions. Le seul point négatif c'est la situation qui est un peu en retrait du centre. Il faut marcher un peu si vous souhaitez avoir accès au restaurant du centre
Le personnel est à notre disposition. L'hôtel est très calme. La piscine est agréable au retour des excursions. Le seul point négatif c'est la situation qui est un peu en retrait du centre. Il faut marcher un peu si vous souhaitez avoir accès au restaurant du centre
10
tony
Jul 18, 2023
·
Stayed 5 nights
Cette étape à la villa h2o a été une réussite. Chambre spacieuse , accueil chaleureux , idéalement placé , proche de l’artère principale de tulum Pueblo sans en avoir les inconvénients (le bruit) , un petit déjeuner savoureux et sain et surtout cette piscine que vous aimerez retrouver en fin de journée … les 5 jours à tulum ont été magiques et la villa h2o n’y est pas étrangère
Cette étape à la villa h2o a été une réussite. Chambre spacieuse , accueil chaleureux , idéalement placé , proche de l’artère principale de tulum Pueblo sans en avoir les inconvénients (le bruit) , un petit déjeuner savoureux et sain et surtout cette piscine que vous aimerez retrouver en fin de journée … les 5 jours à tulum ont été magiques et la villa h2o n’y est pas étrangère
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AI-generated summary based on recent guest reviews
Dining
Breakfast is simple and generally enjoyed, with eggs or omelettes made to order in several reviews. A few guests found the selection limited or suggested improvements.
Related guest reviews
10
PHILIPPE
Mar 1, 2023
·
Stayed 1 night
Nous avons adoré notre sejour à l'hôtel Villas H2O. Seul regret : ne pas avoir pu y rester plus longtemps! Grande chambre moderne et confortable. Bonne pression de la douche et eau bien chaude contrairement à d'autres hôtels. Piscine magnifique et bon pdj.
Nous avons adoré notre sejour à l'hôtel Villas H2O. Seul regret : ne pas avoir pu y rester plus longtemps! Grande chambre moderne et confortable. Bonne pression de la douche et eau bien chaude contrairement à d'autres hôtels. Piscine magnifique et bon pdj.
10
Julie
Jan 11, 2024
·
Stayed 1 night
Nice hotel. The breakfast was simple and good to have my eggs made.
Nice hotel. The breakfast was simple and good to have my eggs made.
8
Giovanni
Aug 28, 2025
·
Stayed 1 night
Molto carino ma la pulizia era un po' ai limiti. Piscina e colazione incluse top. Vicino al centro di Tulum.
Molto carino ma la pulizia era un po' ai limiti. Piscina e colazione incluse top. Vicino al centro di Tulum.
10
Jeff
Apr 17, 2023
·
Stayed 1 night
We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here.
We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here.
10
Soheila
Nov 19, 2022
·
Stayed 4 nights
The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way
The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way
6
abderrahmane
Feb 11, 2026
·
Stayed 4 nights
Hôtel charmant bon rapport qualité prix. Petit déjeuner à améliorer.( Très basique) Réceptionniste absent le Matin pour le checkout et en soirée nous avons trouvé la porte fermée.personel sympa mais peut être en sous effectif Le personnel est sympa mais
Hôtel charmant bon rapport qualité prix. Petit déjeuner à améliorer.( Très basique) Réceptionniste absent le Matin pour le checkout et en soirée nous avons trouvé la porte fermée.personel sympa mais peut être en sous effectif Le personnel est sympa mais
8
carlo
May 13, 2022
·
Stayed 2 nights
bon séjour mais clim très très bruyante et petit déjeuner très limité
bon séjour mais clim très très bruyante et petit déjeuner très limité
10
Ewen
Sep 9, 2025
·
Stayed 2 nights
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
10
Sabrina
Aug 30, 2023
·
Stayed 4 nights
Très bon séjour. L'hôtel est au calme mais près d'une grande avenue animée. Le petit déjeuner est simple mais très bon et très copieux. Tout le personnel est très sympathique et très disponible.
Très bon séjour. L'hôtel est au calme mais près d'une grande avenue animée. Le petit déjeuner est simple mais très bon et très copieux. Tout le personnel est très sympathique et très disponible.
10
Jean-Nicolas
Feb 27, 2022
·
Stayed 3 nights
Petit hôtel très agréable et au calme de la ville de Tulum :-). Le petit déjeuner simple mais très bon !
Petit hôtel très agréable et au calme de la ville de Tulum :-). Le petit déjeuner simple mais très bon !
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AI-generated summary based on recent guest reviews
10
Karmjit
Feb 14, 2026
·
Stayed 7 nights
Clean room, good breakfast and nice service
Clean room, good breakfast and nice service
6
Susan
Nov 26, 2025
·
Stayed 7 nights
Hotel needs TLC all around in the rooms.
Hotel needs TLC all around in the rooms.
10
Ewen
Sep 9, 2025
·
Stayed 2 nights
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
10
Matthew
Sep 23, 2024
·
Stayed 7 nights
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
8
SAURI
May 17, 2024
·
Stayed 1 night
Personal amables,
Personal amables,
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 22:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Villas H2O
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered?
A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of MXN 600, subject to availability.
Is there an airport shuttle service available?
A roundtrip airport shuttle is provided for a surcharge of MXN 2400 per vehicle (one-way) and is available 24 hours.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the property located in relation to key landmarks?
The property is located in the heart of Tulum, within a 10-minute drive of Gran Cenote and Tulum Mayan Ruins. It is 3.6 mi (5.9 km) from Tulum Beach and 4.8 mi (7.7 km) from Playa Paraiso.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, which is seasonal.
What are the policies for guests staying with children?
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not provide information about extra beds or cribs. It is recommended to contact the property directly for specific requests.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-15: 61.272197726646425USD
- 2026-10-16: 65.31312922254182USD
- 2026-10-17: 61.21825923200226USD
- 2026-10-18: 61.272197726646425USD
- 2026-10-19: 66.6616087255783USD
- 2026-10-20: 61.78399221196747USD
- 2026-10-21: 61.65661767787171USD
- 2026-10-22: 64.60939681040955USD
- 2026-10-23: 62.72206360583496USD
- 2026-10-24: 63.396783191459654USD
- 2026-10-25: 62.713122411369326USD
- 2026-10-26: 62.72206360583496USD
- 2026-10-27: 66.47098605832672USD
- 2026-10-28: 66.6616087255783USD
- 2026-10-29: 66.6616087255783USD
- 2026-10-30: 67.12757905373383USD
- 2026-10-31: 70.16137731829834USD
- 2026-11-01: 76.34471668867494USD
- 2026-11-02: 74.16000629663085USD
- 2026-11-03: 75.72664751724243USD
- 2026-11-04: 71.16353655500794USD
- 2026-11-05: 74.76129841127015USD
- 2026-11-06: 74.16000629663085USD
- 2026-11-07: 71.84373567475892USD
- 2026-11-08: 74.16000629663085USD
- 2026-11-09: 67.1849535033188USD
- 2026-11-10: 74.16000629663085USD
- 2026-11-11: 79.49690116630555USD
- 2026-11-12: 75.85365789152527USD
- 2026-11-13: 74.16000629663085USD
- 2026-11-14: 75.85365789152527USD
- 2026-11-15: 98.5087081940918USD
- 2026-11-16: 96.5382865729065USD
- 2026-11-17: 96.5382865729065USD
- 2026-11-18: 80.39249438905334USD
- 2026-11-19: 80.39249438905334USD
- 2026-11-20: 90.06110879159546USD
- 2026-11-21: 93.22602600997925USD
- 2026-11-22: 100.7870547846222USD
- 2026-11-23: 90.06110879159546USD
- 2026-11-24: 96.5382865729065USD
- 2026-11-25: 96.5382865729065USD
- 2026-11-26: 79.22693450216676USD
- 2026-11-27: 81.24067828839111USD
- 2026-11-28: 80.44356244752503USD
- 2026-11-29: 87.17809411074829USD
- 2026-11-30: 96.4738174333191USD
- 2026-12-01: 86.11245967652893USD
- 2026-12-02: 74.46064806971741USD
- 2026-12-03: 86.11245967652893USD
- 2026-12-04: 74.16000629663085USD
- 2026-12-05: 86.11245967652893USD
- 2026-12-06: 86.16590976860047USD
- 2026-12-07: 86.16590976860047USD
- 2026-12-08: 86.16590976860047USD
- 2026-12-09: 86.11245967652893USD
- 2026-12-10: 84.71437732273866USD
- 2026-12-11: 80.57985247068787USD
- 2026-12-12: 86.11245967652893USD
- 2026-12-13: 81.40242522459411USD
- 2026-12-14: 86.11245967652893USD
- 2026-12-15: 86.11245967652893USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Alcohol is not served at this property.
- Contactless check-out is available.
- Airport shuttle fee: MXN 2400 per vehicle (one-way)
- Late check-out fee: MXN 600 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
Concierge Services
Parking
Parking
Airport shuttle
Free Parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Garden
Child Pool
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
General
Non-Smoking Rooms
Massage
Picnic Area/Tables
Family Room
Beach Sun Loungers
Internet
Free Wi-Fi