Name: Staycity Aparthotels Liverpool Waterfront
Address: 25 Drury Lane, Liverpool, England, United Kingdom, Liverpool, Merseyside, GB
Price range: US$63–US$357 per night
Rating: 8.95

What guests think

At Staycity Aparthotels Liverpool Waterfront, reviewers highlight a central waterfront location, friendly staff, and practical apartment-style rooms with kitchenettes, making it a convenient base for sightseeing, shopping, and events across the city.

Many also praise overall cleanliness, breakfast, and handy extras such as onsite laundry and parking. Recurring drawbacks include confusing or tight parking, occasional noise, small bathrooms or sinks, and reports of dust, odors, or limited mid-stay housekeeping. A few guests experienced admin or maintenance issues like fire alarms, AC problems, or elevator noise. Expect a modern, central aparthotel focused on convenience and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Aparthotel features in-room kitchenettes and useful extras like onsite laundry, a bar/snack service, and nearby parking; several reviewers note tight or confusing parking and occasional issues like alarms, AC, or elevator noise.

Related guest reviews

8

Alison

15 Dec 2024

·

Stayed 3 nights

It was good. Room was dusty and mattress cover didn’t fit properly but other than that it was clean. Room position was noisy due to workmen on roof opposite. Also constant noise of bottles being emptied into bin through the night kept us awake. Lifts were slow and one was out of order for most of our stay. Location was great and close to everything. Central for liver building, pier head, Albert dock and Liverpool one shopping centre. It wasn’t clear which car park belonged to the hotel. Ended up parking in the next one up which actually worked out much cheaper. Breakfast was nice. Staff were lovely too.

6

Mark

9 Dec 2024

·

Stayed 1 night

Had to wait over 2 hours to get bedding 24 hr bar/food area not in operation as advertised Checkin was ok though (allowed to check in a bit early)

8

Sean

17 May 2024

·

Stayed 2 nights

Was a great stay. Rooms are fantastic except the bathroom door won’t stay open. It’s a very heavy thick door and auto closes . Very annoying you can’t keep it open. I’d suggest the hotel has door wedges in the room guests can use to prop open as going in and out gets annoying not to mention the noise it causes every time it slams shut. ( noise for other guests ) Also all the hotel halls have motion sensors to turn the lights on as you enter. You end up entering very dark hallways before each section lights up. A bit unnerving to enter a totally dark hall before the lights come on. I’d hope they could fix that. Otherwise great stay and helpful staff.

10

Mary

31 Aug 2025

·

Stayed 4 nights

We loved our stay in Liverpool! The hotel’s location is optimal for walking around the city. We loved that we could do laundry!! There machines were easy to use and provided a text notification when your laundry was done. The rooms were great! We also ordered pizza that the hotel offered.

4

Christopher

21 Jul 2023

·

Stayed 3 nights

Terrible experience. No parking left on-site or even nearby. Bad directions to a parking place about a mile away. A/C broken the entire time so room was 80 degrees. Staircases and room floors were dirty. Yikes.

10

Eliana

2 May 2025

·

Stayed 2 nights

The location is just perfect! Lydia was en excellent guide! Gave us all the tips to go around Liverpool! The hotel is nice, modern, has 27/7 restaurant (pizza and small things) bar also. Rooms are spacious and with all the amenities! And more has fridge, dishwasher, kitchen utensils!

10

Lydia

5 Jan 2025

·

Stayed 2 nights

Fantastic, clean hotel/apartment within walking distance of the Docks, Liverpool One and City Centre. Cheap parking for the area (£15 per night). Friendly and helpful staff.

10

Janice

6 Apr 2025

·

Stayed 2 nights

Gym and laundry services was an added plus…perfect location

10

Rachy

3 Jun 2024

·

Stayed 1 night

Elevator made a horrible clanging sound.

10

Mahasen

8 Jul 2025

·

Stayed 1 night

Good location close to the docks and Beatles museum. Easy access to restaurants. Onsite restaurant and bar option was decent too. Conveniently located parking garage.

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Cleanliness

Rooms and public areas are generally clean and well presented, with multiple reviews praising spotlessness. Some guests reported dust, odors, bathroom issues, or stained items, and limited or no mid-stay housekeeping.

Related guest reviews

8

Alison

15 Dec 2024

·

Stayed 3 nights

It was good. Room was dusty and mattress cover didn’t fit properly but other than that it was clean. Room position was noisy due to workmen on roof opposite. Also constant noise of bottles being emptied into bin through the night kept us awake. Lifts were slow and one was out of order for most of our stay. Location was great and close to everything. Central for liver building, pier head, Albert dock and Liverpool one shopping centre. It wasn’t clear which car park belonged to the hotel. Ended up parking in the next one up which actually worked out much cheaper. Breakfast was nice. Staff were lovely too.

10

Eddie

9 Oct 2025

·

Stayed 1 night

Nice staff, clean and nice room, great location

6

Lorraine

7 Oct 2023

·

Stayed 2 nights

The property is well located and well equipped including laundry facilities on site (pay by tap) that were great and expensive (£3.40 wash/£2.40 dry). Our room had a well equipped kitchenette and a table/chairs for meals a small sofa to relax in while watching TV. Our unit was quite dusty with a layer of dust on the floor and on the bed frame shelf unit when we arrived. There were no housekeeping services during our 4 night stay. There was also mould in the shower and the whole unit smelled very musty which required 24/7 use of the AC to keep the air quality reasonable.

4

JOY

2 Nov 2023

·

Stayed 2 nights

Fabulous location and super value for $ with self contained facilities. Very comfortable. Staff helpful. Only comments floor needed better cleaning. I would recommend.

4

Pellegrino

20 Aug 2023

·

Stayed 1 night

Perfect position and room size good. The bathroom was dirty and smelling, not a good experience at all

10

Alison

3 Nov 2025

·

Stayed 1 night

Really clean room, great location, amazing breakfast x

6

Chris

7 Jul 2025

·

Stayed 1 night

VIP status not recognised at all, just said didn’t have a clue what it was. Room smaller than looks in pics but generally well fitted out. Biggest problem was chair bed, not checked nor made when we had 3 people checked in. Mattress was stained and there were marks on protector. They did change the lot but really should have been checked.

6

Octavian

27 Aug 2023

·

Stayed 2 nights

Nice sizes studio, well appointed room and building, clean room and building. Well located. I would have given 5 out of 5 with no hesitation, but there was a foul, sewer like smell in bathroom. I suspect a bad trap or broken pipe. Cleaning personnel tried to cover it with strong chlorine-smelling disinfectant, but after chlorine was gone, sewer smell poped up.

8

Peter

5 Oct 2025

·

Stayed 2 nights

Shops were handy ,easy to get to family friendly hotel and very clean

8

Jesper

13 Jun 2025

·

Stayed 2 nights

Stayed here for 2 nights. Beautiful hotel with a great staff. The room was kinda big. There is no cleaning in the room if you stay there for 2 nights. The room was very dusty and the sheets on the bed was dirty. The bathroom was good and the shower was okey. We could'nt hear anything from the rooms next to us so the isolation is good.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, with many spacious layouts and practical kitchens; some studios are compact. Reported drawbacks include small bathrooms or sinks, uncomfortable sofa beds, occasional corridor/outside noise, and a few maintenance niggles like window locks.

Related guest reviews

8

Leonid

24 Aug 2025

·

Stayed 1 night

The apartment was nice. The pull-out couch was not very comfortable. Great for two people, but not for four. The mattress covers on the couch mattresses had stains. The hotel is in a very nice location.

10

Fay

8 Jun 2024

·

Stayed 1 night

Gorgeous room, Spacious and clean. View wasn’t what we expected. Was just buildings and bins. Staff are very friendly and helpful. Perfect location opposite the Docks. Will stay again :)

8

Sui Fuk

7 Nov 2023

·

Stayed 1 night

Noise from corridor in nighttime

10

Valerie

25 Aug 2025

·

Stayed 4 nights

Stayed 4 nights for Beatles Week with 2friends in a room for 3. Although compact, it had everything we needed and was comfortable. Ideally situated for the waterfront area and a short walk up to the Mathew St area.

8

Mark

29 Jul 2025

·

Stayed 1 night

Bed was comfortable, but it was hard to access one side of the bed. There was very little space to walk. The bathroom sink was so small. It was hard to wash your face without getting water all over the floor.

10

Robert

8 May 2025

·

Stayed 2 nights

This is an almost top of the line stay. It's an apartment with hotel amenities. We had a two bedroom, two bath. It could sleep six, if needed. The bedrooms were big. The bathrooms are modern. The kitchen is large and fully functional. Bath towels are better than average. Plenty of outside light. Tile floors, lots of closets, everything we could ask for. We did not like the small "sideways" sinks in the bathrooms. Also, we wish that they would provide facial tissues. Bring your own shampoo and soap, if you're picky. They have those all in one dispensers that are environmentally friendly. But the liquid soap is generic. We did not have any food or drink there. But we did investigate. The buffet breakfast looked very appetizing with many choices. The bar serves a decent selection of beers and wines.

10

Meagan

1 Aug 2023

·

Stayed 2 nights

Good service, kitchenette very convenient. Bathroom super small, pull out beds needed better mattresses- I know pull outs are never comfortable but there were really not great. Shower stall really small

10

jason

18 Mar 2024

·

Stayed 2 nights

great place to base for a weekend in Liverpool Only thing I would say is the matress in our room was too soft but overall a great place to stay

10

Antony

18 Feb 2025

·

Stayed 1 night

Fantastic value, really friendly staff, modern, WiFi is super fast

10

Angela

22 Oct 2023

·

Stayed 2 nights

Great location, check in and kitchen facilities. Window lock was broken - would have been a little quieter if we could have closed the window properly…

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Service

Service is a strong point: staff are repeatedly described as friendly, helpful, and quick to resolve issues, with useful local tips and occasional upgrades. A few guests reported check-in or admin hassles and isolated unhelpful interactions.

Related guest reviews

10

Shannon

15 Sept 2024

·

Stayed 2 nights

From check in to check out the staff was extremely kind and approachable, lovely hotel, great location, easy parking, room facilities are fantastic and very clean. Even got a free drink to celebrate my birthday! First time staying here and will definitely be returning! :-)

6

Mark

9 Dec 2024

·

Stayed 1 night

Had to wait over 2 hours to get bedding 24 hr bar/food area not in operation as advertised Checkin was ok though (allowed to check in a bit early)

10

carol

30 Jun 2024

·

Stayed 1 night

Excellent helpful and friendly staff. Problem at check in which was dealt with professionally and sorted . Ideal location for docks and city centre. Parking available at £15 next to hotel . Plenty of bars and restaurants in walking distance

10

Diunde

27 Jul 2025

·

Stayed 2 nights

The staff at the hotel went above and beyond to assist us. The lights in our room went out and they quickly relocated us to another room and also upgraded us for the inconvenience.

8

Fauzia

19 Apr 2024

·

Stayed 1 night

clean and spacious however I did not receive any VIP amenities that I was due and staff was not particularly helpful

10

Monique

12 Dec 2024

·

Stayed 1 night

From our check in with Rebecca and Amelia to our checkout with Lidia and Maddie our stay was brilliant. What amazing staff, so kind and caring. Nothing was a problem and the girls were so helpful and knowledgeable. We didn’t have anything planned and on check in so Rebecca suggested the Christmas Markets and the restaurant strip, both were amazing. The next day Lidia recommended we walk to the docks and stop at Rough Handmade - a must visit!! Great coffee and pastries. Then on to the Cathedral which was breathtaking!! Thank you to all the girls for making our stay a 10/10 !! (The pizza we ordered for room service was also delicious)

10

Kim and David

12 Jun 2025

·

Stayed 3 nights

3 nights as part of a bigger holiday. Hotel was in a great location & met all our needs. Staff were fabulous & offered advice on things to see in Liverpool. Staff were also very helpful when we had an electrical problem in our apartment. It was dealt with professionally & quickly & compensation offered.

10

Kevin

7 Apr 2025

·

Stayed 3 nights

Friendly welcome and helpful local tips for coffee and pastry from concierge desk. Room was clean and ready upon arrival. General appearance of hotel was clean and modern. Parking was close, and cheaper than private alternatives. Property is central and easy to navigate to / from without difficulty.

10

Eliana

2 May 2025

·

Stayed 2 nights

The location is just perfect! Lydia was en excellent guide! Gave us all the tips to go around Liverpool! The hotel is nice, modern, has 27/7 restaurant (pizza and small things) bar also. Rooms are spacious and with all the amenities! And more has fridge, dishwasher, kitchen utensils!

2

Jane

1 May 2024

·

Stayed 4 nights

Upon Checkin, the manager on duty was rude and would not listen. We had inquired with Expedia about a room upgrade but had not committed to one. The manager insisted that we had and would not check us in unless we paid an upgrade charge. He would not listen and was very difficult. As we were getting on elevator, we heard him laughing about the interaction with other employees. Later in evening, he stopped us as we were returning from dinner and told us that any guest that came to our room would have to leave by 9:00 pm.

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Location

Excellent, central base by the waterfront, Royal Albert Dock and Liverpool ONE, with sights, restaurants and transport a short walk away. Some guests found the property a bit tricky to locate at first.

Related guest reviews

10

Stephen

8 Oct 2025

·

Stayed 1 night

Great location in city centre

10

Andrew

29 Jun 2024

·

Stayed 2 nights

Good value for money with good riverfront location.

10

Lawrence

7 Feb 2025

·

Stayed 1 night

Close to centre

10

Andrew

7 Sept 2024

·

Stayed 1 night

Great location

10

Gary

17 Jul 2025

·

Stayed 2 nights

We were impressed with how close we were to the Harbour, the museums, the Cavern Club, and the shopping at Liverpool one.

10

Lynn

20 Aug 2024

·

Stayed 3 nights

Great location for exploring Liverpool.

10

William

1 May 2025

·

Stayed 1 night

Clean and tidy and easy to check in and out of. Great part of town as well. Walking distance for all Beatles and Matthew Street.

10

Kasom

28 Aug 2024

·

Stayed 1 night

Parking at the end of the street was reasonably priced. Great location on the Waterfront, easy access to the city centre.

10

Linda

13 Jul 2025

·

Stayed 2 nights

Great hotel in the ciry centre. Would definitely stay there again. Central for bars and shopping .

8

Vidhya

9 Aug 2025

·

Stayed 1 night

Fantastic location being just minutes from Royal Albert Dock, but tucked away. Was a bit difficult to find. Courteous staff. Clean room.

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Dining

Breakfast receives frequent praise for quality and variety, and the bar/snack or pizza options are convenient. A few guests found food offerings basic or noted the 24-hour service was not always available.

Related guest reviews

10

Holly

20 Jun 2024

·

Stayed 2 nights

My friends and I travelled here for the Eras Tour, the hotel reception had Taylor Swift decor and it really was such a nice touch! Our room was spacious, comfortable and very clean! The 24 hour food service was majorly convenient too. The location of the hotel was perfect, so close to Liverpool One. The check out process was very quick and easy. I would definitely return to this hotel.

10

Uche

3 Jan 2025

·

Stayed 4 nights

Our stay at the hotel over Christmas was an amazing experience. From the moment we arrived, the staff made us feel welcome with their warm hospitality and excellent customer service. They were attentive, friendly, and always ready to assist with any request. The room was comfortable, clean, and beautifully decorated, adding to the festive mood of our trip. One of the highlights was the breakfast – it was exceptional! The variety of fresh fruits, pastries, and hot dishes catered to all our tastes. Everything was well-prepared, and the quality was top-notch. The overall experience left a lasting impression, and we truly appreciated the effort the hotel put into making our stay enjoyable.

10

Audrey

21 Nov 2025

·

Stayed 3 nights

Loved breakfast. Fab choice with lovely brown crusty bread and pastries. Food items were being continually renewed. Staff were so welcoming and professional. Provided info on the sights and directions etc. Highly recommended Highly

10

Monique

12 Dec 2024

·

Stayed 1 night

From our check in with Rebecca and Amelia to our checkout with Lidia and Maddie our stay was brilliant. What amazing staff, so kind and caring. Nothing was a problem and the girls were so helpful and knowledgeable. We didn’t have anything planned and on check in so Rebecca suggested the Christmas Markets and the restaurant strip, both were amazing. The next day Lidia recommended we walk to the docks and stop at Rough Handmade - a must visit!! Great coffee and pastries. Then on to the Cathedral which was breathtaking!! Thank you to all the girls for making our stay a 10/10 !! (The pizza we ordered for room service was also delicious)

10

Alison

3 Nov 2025

·

Stayed 1 night

Really clean room, great location, amazing breakfast x

10

Jane

27 Apr 2025

·

Stayed 4 nights

The accommodations were comfortable and clean. The staff was very friendly and helpful! The breakfast buffet was delicious! Conveniently located! Highly recommend!

8

Roy

25 Nov 2024

·

Stayed 1 night

Generally very good but food is basic

10

Robert

8 May 2025

·

Stayed 2 nights

This is an almost top of the line stay. It's an apartment with hotel amenities. We had a two bedroom, two bath. It could sleep six, if needed. The bedrooms were big. The bathrooms are modern. The kitchen is large and fully functional. Bath towels are better than average. Plenty of outside light. Tile floors, lots of closets, everything we could ask for. We did not like the small "sideways" sinks in the bathrooms. Also, we wish that they would provide facial tissues. Bring your own shampoo and soap, if you're picky. They have those all in one dispensers that are environmentally friendly. But the liquid soap is generic. We did not have any food or drink there. But we did investigate. The buffet breakfast looked very appetizing with many choices. The bar serves a decent selection of beers and wines.

8

Andres

6 Jul 2025

·

Stayed 2 nights

Nice place. Very comfortable room and spacious. Parking right at the shopping mall below was convenient. Comfortable. By the way, mall was top notch, though we did not shop. Had some convenient restaurants on site. Food at or stay was very limited. Very good location. Expensive stay in our opinion.

10

Mahasen

8 Jul 2025

·

Stayed 1 night

Good location close to the docks and Beatles museum. Easy access to restaurants. Onsite restaurant and bar option was decent too. Conveniently located parking garage.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$89
February	US$95
March	US$103
April	US$129
May	US$112
June	US$115
July	US$131
August	US$117
September	US$146
October	US$121
November	US$123
December	US$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $149	5 $137
6 $77	7 $94	8 $123	9 $111	10 $94	11 $196	12
13 $102	14 $85	15 $128	16 $132	17 $124	18 $108	19 $210
20 $67	21 $70	22 $86	23 $72	24 $63	25 $108	26 $192
27	28	29 $280	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
				1 $74	2 $125	3 $177
4 $80	5 $76	6 $91	7 $80	8 $74	9 $170	10 $357
11 $91	12 $85	13 $105	14 $84	15 $83	16 $168	17
18 $99	19 $92	20 $141	21 $144	22 $133	23 $216	24 $316
25 $141	26 $75	27 $91	28 $73	29 $82	30 $218	31 $316

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Monthly average prices

About this property

Location

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What guests think

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