Name: Quality Inn & Suites Mooresville-Lake Norman
Address: 138 Norman Station Boulevard, Mooresville, North Carolina, United States of America, Mooresville, North Carolina, US
Price range: US$87–US$160 per night
Rating: 7.43

What guests think

At Quality Inn & Suites Mooresville-Lake Norman, travellers often find clean, comfortable beds and friendly, efficient staff in an older, exterior-corridor property that works well for an overnight stop near restaurants, shopping, and I-77 access.

Several reviews describe dated rooms with visible wear, an exterior-corridor layout that can be noisy, and occasional maintenance or odor issues. Facilities feedback is mixed: some mention easy parking and accessible rooms, while others encountered the pool closed or out of order. Breakfast is simple continental fare for several, with satisfaction varying and a few reports of limited variety or expired items. Expect a straightforward stopover with convenient access, balanced by aging infrastructure and limited amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews reported the pool being closed or out of order. Parking is easy, and accessible rooms are available.

Related guest reviews

10

David

25 Feb 2023

·

Stayed 1 night

Staff was helpful and up beat. late check in with last minute reservations. No problems with a room ground floor with parking available right outside our door.

8

beth

5 Jun 2023

·

Stayed 2 nights

The room was nice. But this is more like a motel than a hotel...doors open to outside. There is no restaurant and the breakfast is not hot. There is a very small pool located in the bak against the woods...but it was CLOSED! My stay was good despite the disappointments.

2

Kahdidra

14 May 2023

·

Stayed 1 night

The pool was nasty for one the only reason I got the room was for my sons birthday so they could go swimming the website said nothing about the pool being closed the rooms were not cleaned good there was a lot of look like drug users n homeless people around I didn’t even want to come out to go eat we talked to front desk about getting money back to go somewhere else but he said that he couldn’t do it it was an overall bad stay n my sons birthday was not like I wanted it to be very disappointing

4

Carol

19 Jun 2025

·

Stayed 1 night

Shabby rooms, scratchy towels, toilet paper and sheets. Pool was out of order. No protein for breakfast only bready items. Literally one towel per person. One.

10

Scott

5 May 2024

·

Stayed 1 night

Good accessibility accommodations.

10

Scott

27 Apr 2024

·

Stayed 1 night

Pleased to find a truly accessible room. Bars in/on tub and toilet. Space to maneuver in and around room. Highly satisfied.

10

Terry

25 Feb 2023

·

Stayed 1 night

The gentleman than checked me in was nice. The parking is good. The bathtub/shower needs updated. The bed and pillows were very comfortable.

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Cleanliness

Many reviews note clean rooms and bedding; however, recurring issues include mold or rust spots and occasional housekeeping lapses.

Related guest reviews

8

Jody

5 Jul 2025

·

Stayed 1 night

Clean, inexpensive room. Hotel is a little old but very clean room. Perfect overnight stay while driving north.

6

Robert

8 Mar 2025

·

Stayed 1 night

Dirty

10

Terra

26 Feb 2024

·

Stayed 1 night

It was clean and staff was very friendly.

10

Mark

22 Sept 2023

·

Stayed 2 nights

I’ve stayed here in then past. Friendly staff comfy bed and clean room

10

Amy

23 Oct 2023

·

Stayed 3 nights

For a no-frills stay, this place is nice and clean with easy access to the highway, shopping, and restaurants. And the staff was friendly and helpful with our late-night check-in.

6

Bradley

22 May 2023

·

Stayed 1 night

The location of the property is good.. right off the highway. But for the cost, I didn’t expect rust on lights and in bathroom. It was otherwise clean and staff was very nice.

6

Richard

7 Mar 2024

·

Stayed 2 nights

It is very average. A few things were not good/irritating. Refrigerator/freezer had mold in it, we did not use it. Some of the breakfast items were past expiration dates. It is very loud outside during the night, lots of trucks, etc. TV channels had been changed, none of the channel descriptions matched the channel. No weather.

10

Mary

19 Oct 2024

·

Stayed 1 night

Older hotel but very clean. Friendly staff. Excellent bedding, clean, and had an excellent sleep. Sheets are soft to the touch. Shower had excellent pressure and temperature gets hot quickly. This is outdoor access so if you need to sleep when people are arriving early evening, ask for a room that’s not near stairway. If you are staying for one night as a stopover it’s a great spot.

6

Alexander

5 May 2024

·

Stayed 4 nights

The rooms were clean, the breakfast was good, and the staff was nice. The only downsides were the rusted metals and the toilet missing various caps.

2

JuanCarlos

22 Oct 2023

·

Stayed 2 nights

Mold on toilet paper, fridge was not cleaned.

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Rooms

Rooms are older and dated with exterior-corridor access; some guests experienced noise and occasional maintenance or odor issues. Beds are widely described as comfortable, with blackout curtains appreciated.

Related guest reviews

2

Paul

12 Aug 2024

·

Stayed 3 nights

Room smelled of chemicals. A/C was not sufficient. No other rooms available.

6

North

23 May 2024

·

Stayed 2 nights

Bed was comfortable and room was nice and tidy when we arrived, but maid service was not done daily and change of towels had to be asked for. Air conditioning thermostat did not regulate temperature properly. Faucet handle in shower was broken. .

8

Lori

26 Nov 2023

·

Stayed 1 night

Room was clean and quiet. Could use updates to furniture and carpet.

8

beth

5 Jun 2023

·

Stayed 2 nights

The room was nice. But this is more like a motel than a hotel...doors open to outside. There is no restaurant and the breakfast is not hot. There is a very small pool located in the bak against the woods...but it was CLOSED! My stay was good despite the disappointments.

2

maureen W

26 May 2025

·

Stayed 2 nights

Poor condition, a motel w rooms to parking lot which was not apparent on expedia, loud, didn’t stay

4

Mark

29 May 2023

·

Stayed 1 night

Very loud

6

Karen

27 Sept 2023

·

Stayed 1 night

Facility needed updating only stayed because of the convenience of the location. Would not stay there again.

10

Joanne

27 Apr 2025

·

Stayed 1 night

Blackout curtains were geat! They completely covered the window so no light came in around the edges. Very comfy beds with nice soft sheets. Also 3 pillows per bed so didnt have to ask for extras. Plenty of towels too.

10

Cheryl

20 Aug 2025

·

Stayed 1 night

Bed was so comfortable!

10

Mary

19 Oct 2024

·

Stayed 1 night

Older hotel but very clean. Friendly staff. Excellent bedding, clean, and had an excellent sleep. Sheets are soft to the touch. Shower had excellent pressure and temperature gets hot quickly. This is outdoor access so if you need to sleep when people are arriving early evening, ask for a room that’s not near stairway. If you are staying for one night as a stopover it’s a great spot.

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Service

Staff are frequently praised as friendly, helpful, and efficient at check-in, though a few guests reported rude or unprofessional interactions or understaffing during busy times.

Related guest reviews

10

David

25 Feb 2023

·

Stayed 1 night

Staff was helpful and up beat. late check in with last minute reservations. No problems with a room ground floor with parking available right outside our door.

2

David

20 Aug 2025

·

Stayed 1 night

Front Desk Agent the most disrespectful and unprofessional employee I have ever encountered. Lied and said could not give me a room on 1st floor unless I had a disability. I was traveling with my 2 year old daughter and we had lots of luggage. There were plenty of empty rooms on the 1st floor, he lied said all the guests were out and that’s why there were no cars. I took pictures at 9pm and again at 2am and just to prove that he was a LIAR I took pictures at 7am and the difference was 3 cars other than that the hotel was empty. Now I understand why the Hotel was empty , I will never stay there again. If you hate your job like you hate yours then get a different job. Maybe a job that pays more would make you a better person! Horrific!!!!

10

Marsha

6 Nov 2025

·

Stayed 1 night

Great staff at check in. Very friendly and accommodating. Very valued employee.

10

Fawn

5 Jan 2026

·

Stayed 1 night

Smooth, quick with nice worker.

6

Ami

13 Oct 2025

·

Stayed 1 night

The staff was very nice, but they seemed ill prepared for the number of people that were staying with them.

10

Amy

21 May 2023

·

Stayed 1 night

Staff was incredibly friendly and helpful. Clean rooms, lobby and breakfast area.

10

Haley

31 Mar 2025

·

Stayed 2 nights

Staff was very nice and helpful but yet was very respectful of our privacy. Great stay

6

Edward

20 Jul 2024

·

Stayed 1 night

The person at the front desk was very rude other than that it was ok

10

Richard

23 Jul 2024

·

Stayed 3 nights

It was just fine and the two reception people were very nice and friendly. Richard was great at suggesting where to go for dinner and it turned out great.

10

Amy

23 Oct 2023

·

Stayed 3 nights

For a no-frills stay, this place is nice and clean with easy access to the highway, shopping, and restaurants. And the staff was friendly and helpful with our late-night check-in.

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Location

Convenient to I-77, restaurants, Walmart, and Planet Fitness, with easy in-and-out access; several mention a generally quiet setting.

Related guest reviews

8

Reagan

29 Oct 2024

·

Stayed 1 night

Older property but nice enough for one night stay. Very convenient to restaurants and shopping.

10

Abel

6 Mar 2023

·

Stayed 1 night

Everything is close around the area.

8

Ted

17 Apr 2023

·

Stayed 1 night

Our room was very clean, with comfortable bed. Some of the furnishings, plus bathroom, are showing modest signs of wear & tear, due to age. Great location in quiet setting, conveniently very close to restaurants and I77 hwy access. The room was affordably priced in comparison to other nearby hotels. Very satisfied with our choice of hotel for our one night stop-over along I77 during our northbound roadtrip home to Ontario from Florida.

8

Anne

11 May 2024

·

Stayed 4 nights

It was important for me to be near my gym, Planet Fitness. There were several options but I picked Quality Inn for it's location. My room was just fine since I was basically just sleeping there.

8

Diane

19 Oct 2024

·

Stayed 3 nights

Overall everything was OK to good. Staff efficient and friendly. Breakfast OK. Location good as it's close to lots of stores, restaurants and activities. Didn't like that coffee machine in room was located in the bathroom.

10

Anne

4 Apr 2025

·

Stayed 4 nights

This is my go-to stay in Mooresville. It's near my gym, Planet Fitness and Wal-Mart is close by too. It's very easy to get in and out of the area.

10

Amy

23 Oct 2023

·

Stayed 3 nights

For a no-frills stay, this place is nice and clean with easy access to the highway, shopping, and restaurants. And the staff was friendly and helpful with our late-night check-in.

8

Anne

25 Oct 2024

·

Stayed 4 nights

For me it is accessible to a number of restaurants and my gym.

6

Bradley

22 May 2023

·

Stayed 1 night

The location of the property is good.. right off the highway. But for the cost, I didn’t expect rust on lights and in bathroom. It was otherwise clean and staff was very nice.

8

Rodney

6 Oct 2025

·

Stayed 2 nights

Needed a place to sleep. Was accommodating. Wamart was 1 min away. And a Cookout right next too.

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Dining

Breakfast is continental/basic; satisfaction varies from good to limited, with requests for more hot or protein options and a few reports of expired items.

Related guest reviews

4

Mark

10 Sept 2023

·

Stayed 2 nights

Continental breakfast needs more items.

10

Diane

5 Apr 2023

·

Stayed 1 night

Quality Price was beyond expectations. Free breakfast was excellent quality.

8

beth

5 Jun 2023

·

Stayed 2 nights

The room was nice. But this is more like a motel than a hotel...doors open to outside. There is no restaurant and the breakfast is not hot. There is a very small pool located in the bak against the woods...but it was CLOSED! My stay was good despite the disappointments.

8

GARY

21 May 2023

·

Stayed 2 nights

The hotel offered a clean room. Ample towels, bath supplies. Area appeared quiet. Breakfast was satisfying.

8

Sarah

13 Nov 2023

·

Stayed 1 night

The breakfast could have been better. It's not a "hot breakfast." The bathroom light started flickering in the middle of my shower. I called the front desk and there was no one on duty who could change it for us. Also the phone doesn't work. I used my cell phone to call her. her.

4

Carol

19 Jun 2025

·

Stayed 1 night

Shabby rooms, scratchy towels, toilet paper and sheets. Pool was out of order. No protein for breakfast only bready items. Literally one towel per person. One.

8

Diane

19 Oct 2024

·

Stayed 3 nights

Overall everything was OK to good. Staff efficient and friendly. Breakfast OK. Location good as it's close to lots of stores, restaurants and activities. Didn't like that coffee machine in room was located in the bathroom.

10

Theodore

1 Jun 2023

·

Stayed 1 night

Just one night, but all was very good. Clean room and comfortable bed. Excellent. Breakfast was good too. They don’t do decaf, but if you ask they’ll brew you a fresh pot.

8

Joe

6 Oct 2024

·

Stayed 1 night

It was a bit pricy for the overall accommodations. Property description said buffet breakfast. This was a continental breakfast at best.

6

Richard

7 Mar 2024

·

Stayed 2 nights

It is very average. A few things were not good/irritating. Refrigerator/freezer had mold in it, we did not use it. Some of the breakfast items were past expiration dates. It is very loud outside during the night, lots of trucks, etc. TV channels had been changed, none of the channel descriptions matched the channel. No weather.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$77
February	US$78
March	US$90
April	US$91
May	US$94
June	US$92
July	US$90
August	US$89
September	US$91
October	US$97
November	US$87
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $107	18 $118	19 $116
20 $87	21 $92	22 $92	23 $92	24 $92	25 $92	26 $92
27 $92	28 $92	29 $93	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $101	2 $127	3 $106
4 $93	5 $103	6 $103	7 $107	8 $107	9 $159	10 $160
11 $92	12 $114	13 $124	14 $132	15 $136	16 $134	17 $124
18 $94	19 $100	20 $96	21 $106	22 $105	23 $122	24 $98
25 $96	26 $96	27 $93	28 $97	29 $95	30 $93	31 $105

Quality Inn & Suites Mooresville-Lake Norman

Prices for Quality Inn & Suites Mooresville-Lake Norman

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Smoking

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Smoking

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Accessible

Guest reviews of Quality Inn & Suites Mooresville-Lake Norman

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Mooresville-Lake Norman

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