Hampton Inn Madison Huntsville Airport

Was very relaxing. Pool needs updated. Bathroom not as clean as I like. Did not get trash out or replace towels and face clothes. Had to go to front desk tgat evening for fresh towels and face clothes.

The hotel allowed us to check in even they had no water due to a leak. The plumbers had it fixed by 5;30 pm but there was still not a working ice machine at checkout the next morning.

Spring break week and the pool was closed. I asked front desk and they said the pool was seasonal. Nothing on website said this. They had not even cleaned the pool in a long time. The gym had 2 of the 5 machines broken. It really is a clean, comfortable hotel. I will go back. It was just disappointing to not have a pool to at least sit by and get sun.

This hotel had no hot tub and that was the only reason for booking this hotel!

They didn't have a hottub even though it is advertised

No Hot Tub - As advertised No Cable TV - Oh the feed is out No Juice Machine for breakfast- Oh it's broke No ice maker on the 1st floor- Oh it's broke Do not come in to my room-They come in the room

Great relaxing trip. Pool needs sone work but still enjoyed it. Staff was great and very friendly.

Ice Maker was not working. I was received a "Just checking in" text and informed them of the ice maker not working. Ice maker did not get fixed on second floor during my stay. Also when I left this morning, I requested a copy of my stay but the desk clerk stated I would get a copy of the bill by email instead. I still have not received a copy of my bill.

Breakfast was good. Pool and was nice and kept clean. Customer service was great especially Sebastian at the front desk 😀

Property was currently under construction with limited rooms.

Always clean and staff are always friendly.

Hilton standard across the board, comfy bed, clean bathroom, easy check in thanks to the app. This specific hotel has been my go-to for years when traveling to Huntsville.

Very clean and welcome hotel. All staff were incredible. Nice room. Great breakfast options.

Overall, my stay was good. However, some points of issue were that there was mold in the room, which was visible on the hangers in the closet, and there was hair in the bathroom leftover from previous guests as well as unchanged bathroom trash. There could have been a little bit more variety at breakfast too.

Bed bugs and moldy ac

Everyone was helpful and courteous, the breakfasts were topnotch, and the rooms were exceptionally clean. Thank you!

Bathroom was infested with spiders. Went to take a shower and spiders all in the shower, I sprayed them with the shower head, only to realize the tub was stopped up. Awful experience. I had to check out of the hotel immediately. Bed Linen had a awful smell.

This was the nastiest, unclean and unkept hotel I’ve ever stayed in. There were obvious food smears everywhere, all over the window coverings, lampshades, walls doors, floors. It’s still running 90 degrees outside and the pool was closed although they didn’t let us know that at check in, we found out after trying to enter the pool area. I’m glad it was because the maintenance hasn’t been kept up on it, either. Gaping holes around the perimeter inside the pool. There were crumbs all over the floors of our room as well as sticky splatters nearly every surface I noticed inside and outside our room, as well as smelling weird my allergies have been going crazy since. I have gone back to the reviews several times making sure I didn’t get it mixed up with another I might’ve been looking at to book because there’s no way this should be rated a 9. It doesn’t look like it has been worthy of a 9 for 20 years, at least. I couldn’t even force myself to shower there due to the mold and buckling tile floor in the bathroom. If I could give this hotel a negative number I would, it deserves it.

This was booked for a work trip so I wasn’t that surprised but the property feels cheap and dirty. The floor in my room appeared to have maybe had some sort of cleaning powder spread on it cause every time I walked across it barefoot my feet got very dry and chalky and almost sticky… Also to be frank just looking at that room made me depressed. It’s cheap but that’s about all it has going for it. Thankfully I was only in that room to sleep for one night then left.

Not clean

Very clean hotel with nice amenities, good breakfast, near the airport. Nice pool. Very spacious suite with two queen beds and a pull out sofa bed.

Average hotel. Rooms actually looked and felt amazing! I like the personal touch with my name on the TV.

Big room for the price, great for a family of five!

Only issue was the room was very humid

Great room. Very quite. You wouldn’t know you were next to the highway and airport. Everything was clean. The breakfast was great.

It’s an older hotel, shows some wear and tear. Overall it as a good location for my trip.

This was booked for a work trip so I wasn’t that surprised but the property feels cheap and dirty. The floor in my room appeared to have maybe had some sort of cleaning powder spread on it cause every time I walked across it barefoot my feet got very dry and chalky and almost sticky… Also to be frank just looking at that room made me depressed. It’s cheap but that’s about all it has going for it. Thankfully I was only in that room to sleep for one night then left.

The hotel was one of the prettiest I've seen, but most definitely the noisiest I've stayed in including the Hampton brand. If it was not the hvac noises, then it was the exhaust/fan noises, cleaning crew, people talking loudly in the halls and elevators. You could hear almost everything! The mattress was way too firm for my aching bones, but overall the room was nice. I loved the decor and the kindness of the staff.

There are 2 reasons this stay wasn't given 5 stars. One, one of the rooms was a bit stuffy upon arrival and had a strange odor. It wasn't a mildew smell just and off smell. I had odoban on hand and sprayed, then turned the air up until it was tolerable. Two, this same room's door was cracked near the lock and made it hard to open and properly shut the door. This particular suite was nice and roomy otherwise. The furniture could stand to be updated but no big deal. Bed was nice and comfy. We had two other rooms with no issues at all. This hotel has the best complimentary breakfast we've had this far. The added options of fresh fruit and other toppings for the pancakes and oatmeal were a plus. There were flavored syrups available for the pancakes, and also a choice of malted vanilla batter and blueberry. They had strawberry cream cheese spread as well as regular. They also had fruit infused water as a choice along with the normal apple and orange juice. The attendant was sure to replenish foods promptly and made sure everything was nice and fresh. All of the employees were friendly and hospitable. My family enjoyed their stay and I'm sure we will be back soon. Thanks for a great experience during a difficult time for our family.

This is my 4th stay at this hotel and we will continue to come back. I first discovered this hotel while traveling for work and now i come with my fsmily on our way home from florida. We go see a trash pandas game and stay the night in Huntsville. The staff is always super friendly and helpful. The hotel is very clean and quiet. Our room is always great, but this trip was amazing. I booked a suite and it had so much room! 2 queen beds, a sofa bed and a living room area. Very spacious. I will definitely book that room again. The beds were comfortable and i slept very well. The bathroom is spacious and you dont feel like you have no room to turn around. Breakfast is always good. I do wish they had a few more options. I have celiacs so its hard for me to find foods to eat so eggs and sauagse were my only option, but other than that it was a good selection for someone without food restrictions. My 8yo daughter raved about how good tne breakfast is. So that is saying something. Check out was easy and overall a wonderful stay as always. We will continue to stay here when we come to Huntsville.

The check in process was awesome. DJ was amazing and went above and beyond to make our stay wonderful!! The room is spacious and very comfortable. I recommend this Hotel highly. And DJ deserves a raise and a promotion!!

Location is Great but The transportation is another story. Asked for Shuttle and it was going to take 30 mins for a lift. I was completely disappointed on How who ever was on Duty was ready to pickup customers. Not sure How it Works but it should t be offered if it isnt going to be Enroute when requested. 25$ for a Taxi for a 5 min Drive from The AirPort to this hotel is highway robbery/extortion

Excellent customer service

No one was on the reception

The only problem I had was the staff knocking on the door before checkout time asking if you were staying. Customers could have been sleeping a bit and it’s not good to have the staff constantly knocking on the door.

4th time staying here. Very clean and great staff! Jennifer at the front desk was awesome and so accommodating for us! They let us do an early check in with no hesitation. Very comfy bed. Will be back for sure.

We had forgotten a jacket in the room. The staff was extremely helpful in returning it.

Great staff. Had been to the Bonnaroo festival that got flooded out camping. So we were sleepless and tired and muddy, the front desk and housekeeping was very nice too get us a room ready early as soon has one was available.

Staff rules, love them, especially, Sheila, who checked me in

Rude staff

Courteous staff, convenient location for us

Nice hotel close to airport. I would stay again.

Close to airport and shuttle service!

It was convenient to the airport and as always, a nice place.

Convenient location for air travel.

Clean room, good location

Great location when using the Huntsville airport.

Large, clean property in a good location.

Clean hotel quiet area. Close drive to all types of restaurants and shopping. Came for a show at VBC Mark C Smith concert hall which was a 13 minutes drive. Easy to get around.

The hotel was clean and a close enough drive to downtown & NASA. Huntsville is an absolutely lovely place to visit.

Nice and clean. Breakfast was great

The breakfast is very bad. I don’t recommend it to anyone.

Clean room. Professional staff members. Breakfast was just ok.

Breakfast was great. The whole trip was great.

Overall, my stay was good. However, some points of issue were that there was mold in the room, which was visible on the hangers in the closet, and there was hair in the bathroom leftover from previous guests as well as unchanged bathroom trash. There could have been a little bit more variety at breakfast too.

We stayed the night during a road trip. The rooms are clean and the breakfast was great. We're both relatively picky when it comes to hotel breakfasts but there was a good variety of foods, hot and cold, and we were happy.

Clean room, friendly staff, great breakfast, easy access.

Staff wasn’t very friendly. Upon check in the girl didn’t seem happy and it showed. The breakfast was terrible. The choices were very poor . Everything had pork in it.

Yes breakfast was fresh and good.

Nice property- clean, comfortable, great breakfast! Nice staff! Will stay here again-