Name: Hotel LunaSol
Address: Calle 4 between Avenida 15 & 20, #169, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 9

Guest reviews

9

Superb

Based on 383 verified reviews

Who stays here?

Business

2%

Couple

43%

Family

32%

Group

14%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel LunaSol is described as a clean, good value, centrally located base near Quinta Avenida and the beach, with a quiet courtyard, pleasant pool, and generally friendly staff that help with tips, tours, and easy walkable access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Jonathan

Feb 27, 2026

·

Stayed 4 nights

We arrived home from our holiday to Mexico and whilst unpacking we realised that we were missing several of our small souvenirs. Whilst the monetary value of these items was relatively low we have lost part of our holiday memories. After reviewing where and how these items could have been lost the only possibility is that they were taken by a member of staff for resell. We have since looked at several other reviews of this hotel by other customers who experienced losses but the hotel are quick to try and deflect the blame back at the guests.

8

Sabrina

Feb 22, 2026

·

Stayed 1 night

Th

10

Luke

Feb 17, 2026

·

Stayed 2 nights

Basic but clean. Good shower. Good location for walkability. Room was quiet despite a Carnaval concert a few blocks away. Cleaning staff were very careful with our stuff and front desk was helpful. Off street parking is right in front of the hotel and was easy. Although we did end up getting a small dent in the car while parked there.

8

Cinthya

Feb 9, 2026

·

Stayed 2 nights

Nice and clean hotel not far from ferry and ADO bus! But enough from the noise of busy 5th avenue! Very kind and helpfull statf. Big and simple room with little balcony and great pool!

10

Brian C

Feb 9, 2026

·

Stayed 2 nights

Staff was so helpful and courteous. Room was just what we needed !

Calle 4 between Avenida 15 & 20, #169, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico

Location

With a stay at Hotel Lunasol, you'll be centrally located in Playa del Carmen, just a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal.

Mercado Playa del Carmen(0.2 miles)

Quinta Avenida(0.2 miles)

Chabad Playa del Carmen(0.2 miles)

Central Square(0.2 miles)

3D Museum of Wonders(0.3 miles)

Playa del Carmen Main Beach(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, nearby parking is also available for a fee of approximately USD 20 per day.

Yes, full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee of approximately USD 9 for adults and children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available for a surcharge of USD 130 per vehicle (roundtrip, maximum occupancy 6). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

The hotel is centrally located in Playa del Carmen, just a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. It is also 0.4 miles from Playacar Beach and the Playa del Carmen Maritime Terminal.

Yes, the hotel features an outdoor swimming pool, which is operational seasonally. Additional amenities include a hot tub and a children's pool.

Hotel LunaSol

Amenities

Property description

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