Donatello Hotel
US$137
/ night
Avg. for November
Prices for Donatello Hotel
Select dates to see prices and availability
US$137
/ night
Avg. for November
Monthly average prices
Nightly prices at Donatello Hotel average US$36 in the cheapest month (August) and US$137 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$117 |
| February | US$97 |
| March | US$62 |
| April | US$63 |
| May | US$40 |
| June | US$38 |
| July | US$37 |
| August | US$36 |
| September | US$40 |
| October | US$95 |
| November | US$137 |
| December | US$108 |
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Nov · US$137
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Most expensive: November (~US$137)
Cheapest: August (~US$36)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Dubai? This hotel has 1100 square feet (102 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.
Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 132 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Donatello Hotel in Dubai (Al Barsha), you'll be a 1-minute drive from Mall of the Emirates and 7 minutes from Burj Al Arab. This family-friendly hotel is 7.5 mi (12.1 km) from Marina Beach and 9 mi (14.5 km) from Burj Khalifa.
What's nearby
Mall of the Emirates(0.4 Miles)
Ski Dubai(0.7 Miles)
Al Barsha Pond Park(1 Miles)
Dubai College(2 Miles)
Souk Madinat Jumeirah(2.1 Miles)
Wild Wadi Water Park(2.4 Miles)
Jebel Ali Race Course(2.5 Miles)
Burj Al Arab(2.6 Miles)
Dubai Hills Mall(4.3 Miles)
Umm Suqeim Beach(4.4 Miles)
Alserkal Avenue Arts District(4.4 Miles)
Kite Beach(5 Miles)
Dubai Science Park(5.5 Miles)
Palm West Beach(5.7 Miles)
Circle Mall(5.7 Miles)
Dubai Intl. Airport (DXB)(16.8 Miles)
Al Maktoum Intl. Airport (DWC)(29.5 Miles)
Sharjah (SHJ-Sharjah Intl.)(33.4 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
Location
Al Barsha, Al Barsha 1, Dubai, United Arab Emirates
Mall of the Emirates (0.4 Miles)
Ski Dubai (0.7 Miles)
Al Barsha Pond Park (1 Miles)
Dubai College (2 Miles)
Souk Madinat Jumeirah (2.1 Miles)
Wild Wadi Water Park (2.4 Miles)
Room options
10
Deluxe Room (Twin)
Room details
2 Single Beds
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
15
Junior Suite
Room details
1 Extra-Large Double Bed
Sleeps 3
538 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
6
Deluxe Triple Room (Twin)
Room details
3× Single Beds
Sleeps 3
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
12
Deluxe Room (King)
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
8
Executive Room
Room details
1 Extra-Large Double Bed
Sleeps 3
431 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
10
Executive Suite
Room details
1 Extra-Large Double Bed
Sleeps 3
646 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
20
Executive Family Suite
Room details
2 Extra-Large Double Beds
Sleeps 4
700 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
13
Grand Suite
Room details
1 Extra-Large Double Bed
Sleeps 3
657 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
Guest reviews of Donatello Hotel
8
Good
Based on 2,467 verified reviews
Who stays here?
Business
26%
Couple
27%
Family
27%
Group
10%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Donatello Hotel stands out for very spacious rooms and a convenient location near the Mall of the Emirates and metro, but recurring late-night noise from on-site bars and clubs frequently disrupts sleep on lower floors.
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What guests think
Across recent reviews, Donatello Hotel stands out for very spacious rooms and a convenient location near the Mall of the Emirates and metro, but recurring late-night noise from on-site bars and clubs frequently disrupts sleep on lower floors.
Many appreciate the friendly staff, but check-in, requests, and problem resolution can be slow or uneven. Cleanliness and maintenance feedback is mixed, with smoke odors, mold or wear reported by some and clean, tidy rooms noted by others. Breakfast opinions range from fine with decent choice to disappointing for quality and variety. Overall, expect a functional stay rather than a polished retreat.
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AI-generated summary based on recent guest reviews
Facilities
Gym and rooftop upkeep are inconsistent, with multiple reports of broken or dirty equipment and limited amenities. The pool is pleasant but service and opening information can be patchy, and on-site bars create loud late-night noise.
Related guest reviews
4
Bilal
25 Oct 2023
·
Stayed 1 night
There was very loud bar which kept shaking my room due to beat and loud music. Informed reception and they said last night was weekend and there wouldn’t be any more noise tonight but every single night was same and couldn’t sleep. Due to restless nights and not able to sleep, I ended up in hospital where I was given relaxation injection. Absolute terrible
There was very loud bar which kept shaking my room due to beat and loud music. Informed reception and they said last night was weekend and there wouldn’t be any more noise tonight but every single night was same and couldn’t sleep. Due to restless nights and not able to sleep, I ended up in hospital where I was given relaxation injection. Absolute terrible
4
Martin
29 Sept 2024
·
Stayed 1 night
This is the first time in two years I make a critical comment about a hotel I have stayed in Dubai. The entrance was undergoing works and visitors had to go through a little door on the side leading to a dirty service corridor. The corridors on the 6th floor where I was staying had pieces of paper and plastic on the carpet. What was the most disappointing was the breakfast: food such as scrambled eggs and sausages were oily and seemed exposed for too long. The breakfast room was dark and drab. The selection of food for breakfast was small. Coffee was basically ditchwater and one had to pay extra for cappucino and expresso, generally available for free at most 3 or 4 star hotels after paying the breakfast fee. Bed mattresses were soft and not very ergonomic for the back. The supposed king-sized bed was in fact two beds side-by-side.Half of the machines at the gym were not working and there was no personnel available there to check them out. The swimming pool was pleasant though...
This is the first time in two years I make a critical comment about a hotel I have stayed in Dubai. The entrance was undergoing works and visitors had to go through a little door on the side leading to a dirty service corridor. The corridors on the 6th floor where I was staying had pieces of paper and plastic on the carpet. What was the most disappointing was the breakfast: food such as scrambled eggs and sausages were oily and seemed exposed for too long. The breakfast room was dark and drab. The selection of food for breakfast was small. Coffee was basically ditchwater and one had to pay extra for cappucino and expresso, generally available for free at most 3 or 4 star hotels after paying the breakfast fee. Bed mattresses were soft and not very ergonomic for the back. The supposed king-sized bed was in fact two beds side-by-side.Half of the machines at the gym were not working and there was no personnel available there to check them out. The swimming pool was pleasant though...
8
Christopher
28 Feb 2025
·
Stayed 4 nights
On the positives, a nice large room with good bathroom. Nice breakfast choice, tasty and again, friendly and helpful staff. Able to order additional items such as omelettes but this was not mentioned and only knew as I saw staff walking out the kitchen with food orders. On the downside, the bathroom needed a bit of TLC, the toilet seat was loose and moved as one bolt was missing. The hot water is a manual system, you need to turn it on and wait some minutes to get hot. Not ideal if you are in a rush in the morning. So you leave it on all night, which is not ecofriendly. And when it was hot, the flow was much reduced to a slow trickle. The gym had lots of equipment, but lots of items not working. 3 of the 4 treadmills were out of order. Luckily when I went the one working was free. Also, no water machine or towles and only tissues avaialble to clean the equipment after. However, I got what I needed from it, as only user each time. On the last night the people in the adjacent room had a party that went on all night, full volume Indian tunes waking me at 1:30, 3 and then 5 but as I was going I let them get on with it. Not the hotels fault, but I wonder if anybody else complained and if so, what they would have done about it. Overall good stay, I would consider staying there again.
On the positives, a nice large room with good bathroom. Nice breakfast choice, tasty and again, friendly and helpful staff. Able to order additional items such as omelettes but this was not mentioned and only knew as I saw staff walking out the kitchen with food orders. On the downside, the bathroom needed a bit of TLC, the toilet seat was loose and moved as one bolt was missing. The hot water is a manual system, you need to turn it on and wait some minutes to get hot. Not ideal if you are in a rush in the morning. So you leave it on all night, which is not ecofriendly. And when it was hot, the flow was much reduced to a slow trickle. The gym had lots of equipment, but lots of items not working. 3 of the 4 treadmills were out of order. Luckily when I went the one working was free. Also, no water machine or towles and only tissues avaialble to clean the equipment after. However, I got what I needed from it, as only user each time. On the last night the people in the adjacent room had a party that went on all night, full volume Indian tunes waking me at 1:30, 3 and then 5 but as I was going I let them get on with it. Not the hotels fault, but I wonder if anybody else complained and if so, what they would have done about it. Overall good stay, I would consider staying there again.
10
Cecilia
4 Jan 2024
·
Stayed 2 nights
Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
2
Jennifer
2 Nov 2025
·
Stayed 5 nights
⭐☆☆☆☆ Very disappointing stay — poor management + cleanliness issues throughout. I rarely leave negative reviews, but this hotel stay was truly disappointing + far below expectations. The management of the hotel is extremely poor; the property needs a lot more attention to cleanliness and maintenance. Room: My room smelled of smoke, + the windows, sills, curtains were covered in a layer of dust and dirt. Room smelt damp, + the air conditioning was noisy. The bathroom tiling needs repair + the bath itself had a grimy film at the drain end, which clearly hasn’t been cleaned properly due to the fixed shower screen making access difficult. Amenities: Towels are old + completely lacking in softness. Pillows were among the worst I’ve encountered — cheap foam, no 'give'. When I requested a feather pillow, I was given a small, damp, lumpy pillow in an oversized pillowcase. Housekeeping: Service was inconsistent + poorly managed. Housekeeping staff came to my room to take the bathroom scales for another guest (!) — despite my objections — and I didn’t get them back until 4 days later, after repeatedly asking. The corridors were also in need of a proper vacuum. Facilities: Rooftop area + gym: really dirty and poorly maintained. Tables/chairs covered in grime. Spa staff sleep overnight in treatment rooms -is this legal?! Overall: The staff were friendly and polite, but clearly poorly managed and unsupported. This hotel desperately needs leadership, training, and proper cleaning systems!
⭐☆☆☆☆ Very disappointing stay — poor management + cleanliness issues throughout. I rarely leave negative reviews, but this hotel stay was truly disappointing + far below expectations. The management of the hotel is extremely poor; the property needs a lot more attention to cleanliness and maintenance. Room: My room smelled of smoke, + the windows, sills, curtains were covered in a layer of dust and dirt. Room smelt damp, + the air conditioning was noisy. The bathroom tiling needs repair + the bath itself had a grimy film at the drain end, which clearly hasn’t been cleaned properly due to the fixed shower screen making access difficult. Amenities: Towels are old + completely lacking in softness. Pillows were among the worst I’ve encountered — cheap foam, no 'give'. When I requested a feather pillow, I was given a small, damp, lumpy pillow in an oversized pillowcase. Housekeeping: Service was inconsistent + poorly managed. Housekeeping staff came to my room to take the bathroom scales for another guest (!) — despite my objections — and I didn’t get them back until 4 days later, after repeatedly asking. The corridors were also in need of a proper vacuum. Facilities: Rooftop area + gym: really dirty and poorly maintained. Tables/chairs covered in grime. Spa staff sleep overnight in treatment rooms -is this legal?! Overall: The staff were friendly and polite, but clearly poorly managed and unsupported. This hotel desperately needs leadership, training, and proper cleaning systems!
4
Ole
14 Feb 2026
·
Stayed 3 nights
Fikk rom i 1. etg rett over nattklubben som stengte kl 3. Fikk riktignok byttet til annet rom i samme etasje siste natten. Slitt hotell og enkel frokostservering.
Fikk rom i 1. etg rett over nattklubben som stengte kl 3. Fikk riktignok byttet til annet rom i samme etasje siste natten. Slitt hotell og enkel frokostservering.
2
Philip
13 Nov 2025
·
Stayed 2 nights
The room absolute stank of cigarettes on the “non smoking floor” and they couldn’t move me or do anything about it. The pool side service was non existent and no menus etc. The staff weren’t friendly and the amenities just seemed run down
The room absolute stank of cigarettes on the “non smoking floor” and they couldn’t move me or do anything about it. The pool side service was non existent and no menus etc. The staff weren’t friendly and the amenities just seemed run down
6
kadir
14 Feb 2025
·
Stayed 6 nights
The hotel is old and it seems that the Management is not interested to fix the issues for example. The room had mold in the bathroom. The Informationens about the hotel at the Webside of expedia are not right. They have a shuttle but only to the mall not the other destinations like jbr beach. It was 1 main reason to book this hotel. The pool had also different opeding times that dont match with the Webside. The staff was very kind and friendly and always helpful anytime
The hotel is old and it seems that the Management is not interested to fix the issues for example. The room had mold in the bathroom. The Informationens about the hotel at the Webside of expedia are not right. They have a shuttle but only to the mall not the other destinations like jbr beach. It was 1 main reason to book this hotel. The pool had also different opeding times that dont match with the Webside. The staff was very kind and friendly and always helpful anytime
4
Peter De
8 Jan 2023
·
Stayed 19,364 nights
Nachtelijk erg luide muziek met zware bas tot rond 3u 's morgens vanuit de Oro lounge en de Hungry Monkey pub op het gelijkvloers van het hotel, waardoor we de slaap niet konden vatten. Zelfs na rapportering aan de receptie werd hier niks aan gedaan ... De receptioniste excuseerde zich voor het ongemak, en legde uit dat dit elk WE het geval was (vrijdag en zaterdag dus). Pech dus voor wie op het 1ste, 2de en 3de verdiep slaapt. Wie hoger slaapt, heeft hiervan misschien minder last.
Nachtelijk erg luide muziek met zware bas tot rond 3u 's morgens vanuit de Oro lounge en de Hungry Monkey pub op het gelijkvloers van het hotel, waardoor we de slaap niet konden vatten. Zelfs na rapportering aan de receptie werd hier niks aan gedaan ... De receptioniste excuseerde zich voor het ongemak, en legde uit dat dit elk WE het geval was (vrijdag en zaterdag dus). Pech dus voor wie op het 1ste, 2de en 3de verdiep slaapt. Wie hoger slaapt, heeft hiervan misschien minder last.
10
Pauline
30 Dec 2022
·
Stayed 1 night
Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several guests reported smoke odors, dust or mold and tired fixtures, while others found rooms and some areas clean.
Related guest reviews
6
Diana
3 Mar 2024
·
Stayed 1 night
The smell of the room was terrible , like smoke mixed with some fragance.
The smell of the room was terrible , like smoke mixed with some fragance.
6
Gabriel Teixeira
31 Jan 2026
·
Stayed 8 nights
Mesmo com criança, fomos colocado em quarto para fumantes com um cheiro muito forte. Solicitamos a mudança, mas como não havia quartos disponíveis, não atenderam de imediato. Somente 1 dia depois. Nos demais itens foi uma estadia ok.
Mesmo com criança, fomos colocado em quarto para fumantes com um cheiro muito forte. Solicitamos a mudança, mas como não havia quartos disponíveis, não atenderam de imediato. Somente 1 dia depois. Nos demais itens foi uma estadia ok.
8
Geir Harald
29 Jan 2025
·
Stayed 7 nights
The hotel is just a five minute walk from the Mall of the Emirates. All the big landmarks was a short taxi ride away. The room was clean and of a good size. Many thanks to Muhammed who kept our room nice and clean, and made sure we always had enough towels.
The hotel is just a five minute walk from the Mall of the Emirates. All the big landmarks was a short taxi ride away. The room was clean and of a good size. Many thanks to Muhammed who kept our room nice and clean, and made sure we always had enough towels.
10
György
16 Dec 2022
·
Stayed 5 nights
Kiváló hotel. Ár érték aránya is elég jó. Egy nagyon picit drága, de még elfogadható. A szobák nagyon nagyok. Nagyobb, mint elég :) A szobák nagyon tiszták, és a fürdőszoba is. A szobában van klíma természetesen, és van hűtő is. Recepción kedvesek, segítőkészek és a személyzet is. Van medence a tetőn, konditerem is. A szálloda fekvése elsőosztályú. Kb 3 percre van a metró megállótól, nagyon könnyű közlekedni. 100 méterre van egy supermarket is. Kiváló hotel.
Kiváló hotel. Ár érték aránya is elég jó. Egy nagyon picit drága, de még elfogadható. A szobák nagyon nagyok. Nagyobb, mint elég :) A szobák nagyon tiszták, és a fürdőszoba is. A szobában van klíma természetesen, és van hűtő is. Recepción kedvesek, segítőkészek és a személyzet is. Van medence a tetőn, konditerem is. A szálloda fekvése elsőosztályú. Kb 3 percre van a metró megállótól, nagyon könnyű közlekedni. 100 méterre van egy supermarket is. Kiváló hotel.
2
Jennifer
2 Nov 2025
·
Stayed 5 nights
⭐☆☆☆☆ Very disappointing stay — poor management + cleanliness issues throughout. I rarely leave negative reviews, but this hotel stay was truly disappointing + far below expectations. The management of the hotel is extremely poor; the property needs a lot more attention to cleanliness and maintenance. Room: My room smelled of smoke, + the windows, sills, curtains were covered in a layer of dust and dirt. Room smelt damp, + the air conditioning was noisy. The bathroom tiling needs repair + the bath itself had a grimy film at the drain end, which clearly hasn’t been cleaned properly due to the fixed shower screen making access difficult. Amenities: Towels are old + completely lacking in softness. Pillows were among the worst I’ve encountered — cheap foam, no 'give'. When I requested a feather pillow, I was given a small, damp, lumpy pillow in an oversized pillowcase. Housekeeping: Service was inconsistent + poorly managed. Housekeeping staff came to my room to take the bathroom scales for another guest (!) — despite my objections — and I didn’t get them back until 4 days later, after repeatedly asking. The corridors were also in need of a proper vacuum. Facilities: Rooftop area + gym: really dirty and poorly maintained. Tables/chairs covered in grime. Spa staff sleep overnight in treatment rooms -is this legal?! Overall: The staff were friendly and polite, but clearly poorly managed and unsupported. This hotel desperately needs leadership, training, and proper cleaning systems!
⭐☆☆☆☆ Very disappointing stay — poor management + cleanliness issues throughout. I rarely leave negative reviews, but this hotel stay was truly disappointing + far below expectations. The management of the hotel is extremely poor; the property needs a lot more attention to cleanliness and maintenance. Room: My room smelled of smoke, + the windows, sills, curtains were covered in a layer of dust and dirt. Room smelt damp, + the air conditioning was noisy. The bathroom tiling needs repair + the bath itself had a grimy film at the drain end, which clearly hasn’t been cleaned properly due to the fixed shower screen making access difficult. Amenities: Towels are old + completely lacking in softness. Pillows were among the worst I’ve encountered — cheap foam, no 'give'. When I requested a feather pillow, I was given a small, damp, lumpy pillow in an oversized pillowcase. Housekeeping: Service was inconsistent + poorly managed. Housekeeping staff came to my room to take the bathroom scales for another guest (!) — despite my objections — and I didn’t get them back until 4 days later, after repeatedly asking. The corridors were also in need of a proper vacuum. Facilities: Rooftop area + gym: really dirty and poorly maintained. Tables/chairs covered in grime. Spa staff sleep overnight in treatment rooms -is this legal?! Overall: The staff were friendly and polite, but clearly poorly managed and unsupported. This hotel desperately needs leadership, training, and proper cleaning systems!
8
Yannick
2 Nov 2025
·
Stayed 3 nights
Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
2
Philip
13 Nov 2025
·
Stayed 2 nights
The room absolute stank of cigarettes on the “non smoking floor” and they couldn’t move me or do anything about it. The pool side service was non existent and no menus etc. The staff weren’t friendly and the amenities just seemed run down
The room absolute stank of cigarettes on the “non smoking floor” and they couldn’t move me or do anything about it. The pool side service was non existent and no menus etc. The staff weren’t friendly and the amenities just seemed run down
6
Imad
8 Nov 2025
·
Stayed 6 nights
Chambre pas propre, travaux partout, odeur chimique des produits utilisés dans les travaux, pas de vue,
Chambre pas propre, travaux partout, odeur chimique des produits utilisés dans les travaux, pas de vue,
6
kadir
14 Feb 2025
·
Stayed 6 nights
The hotel is old and it seems that the Management is not interested to fix the issues for example. The room had mold in the bathroom. The Informationens about the hotel at the Webside of expedia are not right. They have a shuttle but only to the mall not the other destinations like jbr beach. It was 1 main reason to book this hotel. The pool had also different opeding times that dont match with the Webside. The staff was very kind and friendly and always helpful anytime
The hotel is old and it seems that the Management is not interested to fix the issues for example. The room had mold in the bathroom. The Informationens about the hotel at the Webside of expedia are not right. They have a shuttle but only to the mall not the other destinations like jbr beach. It was 1 main reason to book this hotel. The pool had also different opeding times that dont match with the Webside. The staff was very kind and friendly and always helpful anytime
8
cecile
27 Oct 2025
·
Stayed 6 nights
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are very spacious, but many reviews cite strong late-night noise on lower floors from bars or traffic; some note dated furnishings, sealed windows, or limited views.
Related guest reviews
6
Petros
1 Jan 2026
·
Stayed 10 nights
The room was fine and spacious. The stuff was also very nice, helpfull and polite. The problem was the constant noise from the aircondition mashines outside our room. Room 204. A constant noise, also during the night when we were trying to sleep. Another problem has also to do with noise during the night. And that was from the party at the bar at the ground floor. Yes we could hear it every day at the second floor! Something else was that the windows in our room could not open. So we could not refresh the air in our room.
The room was fine and spacious. The stuff was also very nice, helpfull and polite. The problem was the constant noise from the aircondition mashines outside our room. Room 204. A constant noise, also during the night when we were trying to sleep. Another problem has also to do with noise during the night. And that was from the party at the bar at the ground floor. Yes we could hear it every day at the second floor! Something else was that the windows in our room could not open. So we could not refresh the air in our room.
10
Jillian Anne
4 Jan 2023
·
Stayed 2 nights
I stayed in the junior suite and it was really large and comfortable. Great location, good restaurants near by and so close to the mall. Was really happy with the place and would definitely stay there again. I didn't use the pool or go upstairs so can't comment on that. But the room was good for a reasonable price.
I stayed in the junior suite and it was really large and comfortable. Great location, good restaurants near by and so close to the mall. Was really happy with the place and would definitely stay there again. I didn't use the pool or go upstairs so can't comment on that. But the room was good for a reasonable price.
2
YOUSEF
27 Oct 2025
·
Stayed 1 night
They gave me room number 107 The worst room ever! Next to night club and laundry ! Very noisy
They gave me room number 107 The worst room ever! Next to night club and laundry ! Very noisy
8
Geir Harald
29 Jan 2025
·
Stayed 7 nights
The hotel is just a five minute walk from the Mall of the Emirates. All the big landmarks was a short taxi ride away. The room was clean and of a good size. Many thanks to Muhammed who kept our room nice and clean, and made sure we always had enough towels.
The hotel is just a five minute walk from the Mall of the Emirates. All the big landmarks was a short taxi ride away. The room was clean and of a good size. Many thanks to Muhammed who kept our room nice and clean, and made sure we always had enough towels.
2
Faisal
6 Oct 2023
·
Stayed 2 nights
Regret booking this hotel, it’s no where near a 4 star hotel. Rooms are out dated and old, balcony is locked and can’t be opened. You can hear traffic noises all day and night. I was woken up early everyday because they start playing LOUD jazz music in the hallway speakers at 6:30am every morning. Construction happening in the building so you hear loud drilling and hammering noises all day. Definitely do not recommend and regret picking this hotel.
Regret booking this hotel, it’s no where near a 4 star hotel. Rooms are out dated and old, balcony is locked and can’t be opened. You can hear traffic noises all day and night. I was woken up early everyday because they start playing LOUD jazz music in the hallway speakers at 6:30am every morning. Construction happening in the building so you hear loud drilling and hammering noises all day. Definitely do not recommend and regret picking this hotel.
10
GUVANCH
12 Nov 2025
·
Stayed 2 nights
The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
8
Yannick
2 Nov 2025
·
Stayed 3 nights
Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
10
Enrico
24 Apr 2025
·
Stayed 3 nights
Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
4
Babak
24 Oct 2025
·
Stayed 2 nights
My original room was too noisy, had to put noise cancelling headphones to sleep. They didn’t cancel my second night per request and offered me another room which was quite but had cracked bathtub, mold in bathroom and cracked countertop.
My original room was too noisy, had to put noise cancelling headphones to sleep. They didn’t cancel my second night per request and offered me another room which was quite but had cracked bathtub, mold in bathroom and cracked countertop.
8
cecile
27 Oct 2025
·
Stayed 6 nights
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly staff, but reports of slow check-in, unfulfilled room-move requests, and uneven responsiveness recur.
Related guest reviews
4
Nicolas Young Kwet Shung
22 Oct 2023
·
Stayed 5 nights
One month before my arrival, I sent only 1 request: "Please give me a high floor" (because I read through some other reviews that they were having renovations and it can quite noisy at the lower floors) Upon my check-in, they gave me the first floor. :( I asked again to provide me a higher floor. They said they will do it the next day but never did.. even after 5 days.
One month before my arrival, I sent only 1 request: "Please give me a high floor" (because I read through some other reviews that they were having renovations and it can quite noisy at the lower floors) Upon my check-in, they gave me the first floor. :( I asked again to provide me a higher floor. They said they will do it the next day but never did.. even after 5 days.
2
Jennifer
2 Nov 2025
·
Stayed 5 nights
⭐☆☆☆☆ Very disappointing stay — poor management + cleanliness issues throughout. I rarely leave negative reviews, but this hotel stay was truly disappointing + far below expectations. The management of the hotel is extremely poor; the property needs a lot more attention to cleanliness and maintenance. Room: My room smelled of smoke, + the windows, sills, curtains were covered in a layer of dust and dirt. Room smelt damp, + the air conditioning was noisy. The bathroom tiling needs repair + the bath itself had a grimy film at the drain end, which clearly hasn’t been cleaned properly due to the fixed shower screen making access difficult. Amenities: Towels are old + completely lacking in softness. Pillows were among the worst I’ve encountered — cheap foam, no 'give'. When I requested a feather pillow, I was given a small, damp, lumpy pillow in an oversized pillowcase. Housekeeping: Service was inconsistent + poorly managed. Housekeeping staff came to my room to take the bathroom scales for another guest (!) — despite my objections — and I didn’t get them back until 4 days later, after repeatedly asking. The corridors were also in need of a proper vacuum. Facilities: Rooftop area + gym: really dirty and poorly maintained. Tables/chairs covered in grime. Spa staff sleep overnight in treatment rooms -is this legal?! Overall: The staff were friendly and polite, but clearly poorly managed and unsupported. This hotel desperately needs leadership, training, and proper cleaning systems!
⭐☆☆☆☆ Very disappointing stay — poor management + cleanliness issues throughout. I rarely leave negative reviews, but this hotel stay was truly disappointing + far below expectations. The management of the hotel is extremely poor; the property needs a lot more attention to cleanliness and maintenance. Room: My room smelled of smoke, + the windows, sills, curtains were covered in a layer of dust and dirt. Room smelt damp, + the air conditioning was noisy. The bathroom tiling needs repair + the bath itself had a grimy film at the drain end, which clearly hasn’t been cleaned properly due to the fixed shower screen making access difficult. Amenities: Towels are old + completely lacking in softness. Pillows were among the worst I’ve encountered — cheap foam, no 'give'. When I requested a feather pillow, I was given a small, damp, lumpy pillow in an oversized pillowcase. Housekeeping: Service was inconsistent + poorly managed. Housekeeping staff came to my room to take the bathroom scales for another guest (!) — despite my objections — and I didn’t get them back until 4 days later, after repeatedly asking. The corridors were also in need of a proper vacuum. Facilities: Rooftop area + gym: really dirty and poorly maintained. Tables/chairs covered in grime. Spa staff sleep overnight in treatment rooms -is this legal?! Overall: The staff were friendly and polite, but clearly poorly managed and unsupported. This hotel desperately needs leadership, training, and proper cleaning systems!
10
GUVANCH
12 Nov 2025
·
Stayed 2 nights
The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
10
Sandra
8 Aug 2024
·
Stayed 1 night
Another excellent stay and thank you for the upgrade. The evening Concierge was absolutely fantastic entertaining my children whilst we checked in. Definitely stay here again, even with renovations going on.
Another excellent stay and thank you for the upgrade. The evening Concierge was absolutely fantastic entertaining my children whilst we checked in. Definitely stay here again, even with renovations going on.
10
Enrico
24 Apr 2025
·
Stayed 3 nights
Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
4
Nael
14 Oct 2025
·
Stayed 3 nights
Staff was very slowly to fix any problem
Staff was very slowly to fix any problem
6
Jesse
19 Feb 2024
·
Stayed 1 night
It’s for budget travelers, so don’t expect the hotel to be like the near by Kempinski or Sheraton. Staff is always courteous and willing to assist, but the dreadful check in (took so long that I still have nightmare) needs be addressed, otherwise I will not revisit even if it is for free
It’s for budget travelers, so don’t expect the hotel to be like the near by Kempinski or Sheraton. Staff is always courteous and willing to assist, but the dreadful check in (took so long that I still have nightmare) needs be addressed, otherwise I will not revisit even if it is for free
2
Jennifer
7 Sept 2023
·
Stayed 5 nights
It is difficult to get your luggage as there is a steep ramp and many bellman but nobody offered assistance. 5 bellman all starring at me. No assistance. The only time they asked me was the day I was leaving when I carried heavy luggage to the street. They then asked me if I needed it lifted into a taxi- no. Elevators- very slow only two operational Front desk -friendly only when I checked out. I asked for the deposit to be released and they truly didn’t know what I was talking about. They hold a 300AED deposit. Pool- great. Peaceful. Room-spacious. Only one towel. That’s it. No soap or anything I’ve been travelling to DXB since 2005 and this was the worst experience.
It is difficult to get your luggage as there is a steep ramp and many bellman but nobody offered assistance. 5 bellman all starring at me. No assistance. The only time they asked me was the day I was leaving when I carried heavy luggage to the street. They then asked me if I needed it lifted into a taxi- no. Elevators- very slow only two operational Front desk -friendly only when I checked out. I asked for the deposit to be released and they truly didn’t know what I was talking about. They hold a 300AED deposit. Pool- great. Peaceful. Room-spacious. Only one towel. That’s it. No soap or anything I’ve been travelling to DXB since 2005 and this was the worst experience.
10
Pauline
30 Dec 2022
·
Stayed 1 night
Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
8
cecile
27 Oct 2025
·
Stayed 6 nights
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
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AI-generated summary based on recent guest reviews
Location
Considered convenient by many, with a short walk to Mall of the Emirates and metro plus nearby shops and food; a few note surrounding construction or street noise.
Related guest reviews
10
Jillian Anne
4 Jan 2023
·
Stayed 2 nights
I stayed in the junior suite and it was really large and comfortable. Great location, good restaurants near by and so close to the mall. Was really happy with the place and would definitely stay there again. I didn't use the pool or go upstairs so can't comment on that. But the room was good for a reasonable price.
I stayed in the junior suite and it was really large and comfortable. Great location, good restaurants near by and so close to the mall. Was really happy with the place and would definitely stay there again. I didn't use the pool or go upstairs so can't comment on that. But the room was good for a reasonable price.
8
Geir Harald
29 Jan 2025
·
Stayed 7 nights
The hotel is just a five minute walk from the Mall of the Emirates. All the big landmarks was a short taxi ride away. The room was clean and of a good size. Many thanks to Muhammed who kept our room nice and clean, and made sure we always had enough towels.
The hotel is just a five minute walk from the Mall of the Emirates. All the big landmarks was a short taxi ride away. The room was clean and of a good size. Many thanks to Muhammed who kept our room nice and clean, and made sure we always had enough towels.
8
Amber
15 Dec 2024
·
Stayed 2 nights
Property and its amenities are somewhat dated but location is good and staff are helpful
Property and its amenities are somewhat dated but location is good and staff are helpful
10
Cecilia
4 Jan 2024
·
Stayed 2 nights
Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
8
Yannick
2 Nov 2025
·
Stayed 3 nights
Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
10
Enrico
24 Apr 2025
·
Stayed 3 nights
Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
10
Ana
8 Nov 2025
·
Stayed 7 nights
I never use the restaurant service, because there is a restaurant very close bye that i love it. maybe next time I will try
I never use the restaurant service, because there is a restaurant very close bye that i love it. maybe next time I will try
10
Harold
18 May 2023
·
Stayed 6 nights
donatello is very local to a lot of food shops close to everything via uber, my time at the donatello was top tier, really enjoyed it.
donatello is very local to a lot of food shops close to everything via uber, my time at the donatello was top tier, really enjoyed it.
10
Pauline
30 Dec 2022
·
Stayed 1 night
Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
8
cecile
27 Oct 2025
·
Stayed 6 nights
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
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AI-generated summary based on recent guest reviews
Dining
Breakfast ranges from fine with some choice to disappointing for quality and variety. Room service and on-site dining are generally described as okay but unremarkable.
Related guest reviews
4
Martin
29 Sept 2024
·
Stayed 1 night
This is the first time in two years I make a critical comment about a hotel I have stayed in Dubai. The entrance was undergoing works and visitors had to go through a little door on the side leading to a dirty service corridor. The corridors on the 6th floor where I was staying had pieces of paper and plastic on the carpet. What was the most disappointing was the breakfast: food such as scrambled eggs and sausages were oily and seemed exposed for too long. The breakfast room was dark and drab. The selection of food for breakfast was small. Coffee was basically ditchwater and one had to pay extra for cappucino and expresso, generally available for free at most 3 or 4 star hotels after paying the breakfast fee. Bed mattresses were soft and not very ergonomic for the back. The supposed king-sized bed was in fact two beds side-by-side.Half of the machines at the gym were not working and there was no personnel available there to check them out. The swimming pool was pleasant though...
This is the first time in two years I make a critical comment about a hotel I have stayed in Dubai. The entrance was undergoing works and visitors had to go through a little door on the side leading to a dirty service corridor. The corridors on the 6th floor where I was staying had pieces of paper and plastic on the carpet. What was the most disappointing was the breakfast: food such as scrambled eggs and sausages were oily and seemed exposed for too long. The breakfast room was dark and drab. The selection of food for breakfast was small. Coffee was basically ditchwater and one had to pay extra for cappucino and expresso, generally available for free at most 3 or 4 star hotels after paying the breakfast fee. Bed mattresses were soft and not very ergonomic for the back. The supposed king-sized bed was in fact two beds side-by-side.Half of the machines at the gym were not working and there was no personnel available there to check them out. The swimming pool was pleasant though...
8
Susanna
2 Mar 2024
·
Stayed 2 nights
Hotel served its purpose for us. We only stayed two nights. Didn’t get to use the pool. Tried the fisherman’s restaurant and room service. It was ok. Convenient to have a coffee shop on site.
Hotel served its purpose for us. We only stayed two nights. Didn’t get to use the pool. Tried the fisherman’s restaurant and room service. It was ok. Convenient to have a coffee shop on site.
8
Christopher
28 Feb 2025
·
Stayed 4 nights
On the positives, a nice large room with good bathroom. Nice breakfast choice, tasty and again, friendly and helpful staff. Able to order additional items such as omelettes but this was not mentioned and only knew as I saw staff walking out the kitchen with food orders. On the downside, the bathroom needed a bit of TLC, the toilet seat was loose and moved as one bolt was missing. The hot water is a manual system, you need to turn it on and wait some minutes to get hot. Not ideal if you are in a rush in the morning. So you leave it on all night, which is not ecofriendly. And when it was hot, the flow was much reduced to a slow trickle. The gym had lots of equipment, but lots of items not working. 3 of the 4 treadmills were out of order. Luckily when I went the one working was free. Also, no water machine or towles and only tissues avaialble to clean the equipment after. However, I got what I needed from it, as only user each time. On the last night the people in the adjacent room had a party that went on all night, full volume Indian tunes waking me at 1:30, 3 and then 5 but as I was going I let them get on with it. Not the hotels fault, but I wonder if anybody else complained and if so, what they would have done about it. Overall good stay, I would consider staying there again.
On the positives, a nice large room with good bathroom. Nice breakfast choice, tasty and again, friendly and helpful staff. Able to order additional items such as omelettes but this was not mentioned and only knew as I saw staff walking out the kitchen with food orders. On the downside, the bathroom needed a bit of TLC, the toilet seat was loose and moved as one bolt was missing. The hot water is a manual system, you need to turn it on and wait some minutes to get hot. Not ideal if you are in a rush in the morning. So you leave it on all night, which is not ecofriendly. And when it was hot, the flow was much reduced to a slow trickle. The gym had lots of equipment, but lots of items not working. 3 of the 4 treadmills were out of order. Luckily when I went the one working was free. Also, no water machine or towles and only tissues avaialble to clean the equipment after. However, I got what I needed from it, as only user each time. On the last night the people in the adjacent room had a party that went on all night, full volume Indian tunes waking me at 1:30, 3 and then 5 but as I was going I let them get on with it. Not the hotels fault, but I wonder if anybody else complained and if so, what they would have done about it. Overall good stay, I would consider staying there again.
8
Anthony
20 Nov 2025
·
Stayed 1 night
No complains. The breakfast is fine.
No complains. The breakfast is fine.
10
GUVANCH
12 Nov 2025
·
Stayed 2 nights
The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
10
Enrico
24 Apr 2025
·
Stayed 3 nights
Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
2
Philip
13 Nov 2025
·
Stayed 2 nights
The room absolute stank of cigarettes on the “non smoking floor” and they couldn’t move me or do anything about it. The pool side service was non existent and no menus etc. The staff weren’t friendly and the amenities just seemed run down
The room absolute stank of cigarettes on the “non smoking floor” and they couldn’t move me or do anything about it. The pool side service was non existent and no menus etc. The staff weren’t friendly and the amenities just seemed run down
8
Birju
20 Oct 2024
·
Stayed 3 nights
Property seems good but morning breakfast should not take there.
Property seems good but morning breakfast should not take there.
10
Ana
8 Nov 2025
·
Stayed 7 nights
I never use the restaurant service, because there is a restaurant very close bye that i love it. maybe next time I will try
I never use the restaurant service, because there is a restaurant very close bye that i love it. maybe next time I will try
8
cecile
27 Oct 2025
·
Stayed 6 nights
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
chambre spacieuse et propre, étage non fumeur très apprécié, service diner en chambre bon et sans supplément (pas cher). Zero vue tout est en construction autour, quartier sale (en travaux) pas terrible mais à 10mn du metro à pieds. Personnel à l'accueil peu souriant et d'aucune aide (on doit se débrouiller seuls), personnel de ménage et aux ascenseurs très gentil et souriants (eux), petit dej qui manque de sucré. Boite de nuit bruyante, pourtant on était dans les derniers étages, avec des bouchons d'oreille on n'entend plus rien.
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AI-generated summary based on recent guest reviews
10
Ahmed Albashi
14 May 2026
·
Stayed 7 nights
All the staff and resturant people were extremely supportive and warm and went above and beyond to help us through our stay, i would highly recommend this hotel and definitely stay again on my next trip to Dubai, special mention to Prateek who was very accommodative and warm during breakfasts, and Kareem who ensure we dint have to worry about anything, kudos you guys, keep up the great work!
All the staff and resturant people were extremely supportive and warm and went above and beyond to help us through our stay, i would highly recommend this hotel and definitely stay again on my next trip to Dubai, special mention to Prateek who was very accommodative and warm during breakfasts, and Kareem who ensure we dint have to worry about anything, kudos you guys, keep up the great work!
2
Achraf
4 Mar 2026
·
Stayed 4 nights
A very bad example of how not cooperative this hotel is with its customers under the circumstances of the attack that Dubai has witnessed: while Dubai authorities have asked all hotels to cover the charges of the extended stays because of closure of airspace, this hotel doesn’t care about that. After staying almost 3 weeks, and covered the charges of my extended stays after their refusal, I’ve asked for a late check out because my flight was at midnight : all they could offer is half an hour stating that other customers are waiting (which was a lie since half of the hotel is empty and the room was still available online). Shame on you ! If your not helping your customers in these circumstances, what good can we expect from you 👎👎👎
A very bad example of how not cooperative this hotel is with its customers under the circumstances of the attack that Dubai has witnessed: while Dubai authorities have asked all hotels to cover the charges of the extended stays because of closure of airspace, this hotel doesn’t care about that. After staying almost 3 weeks, and covered the charges of my extended stays after their refusal, I’ve asked for a late check out because my flight was at midnight : all they could offer is half an hour stating that other customers are waiting (which was a lie since half of the hotel is empty and the room was still available online). Shame on you ! If your not helping your customers in these circumstances, what good can we expect from you 👎👎👎
10
Pritam
14 Feb 2026
·
Stayed 4 nights
It was a realy good stay, will be back next year for sure
It was a realy good stay, will be back next year for sure
4
Simone
28 Jan 2026
·
Stayed 7 nights
The staff were extremely kind and helpful, and the breakfast was enjoyable and very good. However, the room was noisy and lacked soundproofing. It was fairly clean and the bathroom was pleasant, but there was a lot of noise and very little quiet, which made it difficult to sleep.
The staff were extremely kind and helpful, and the breakfast was enjoyable and very good. However, the room was noisy and lacked soundproofing. It was fairly clean and the bathroom was pleasant, but there was a lot of noise and very little quiet, which made it difficult to sleep.
8
Paul
7 Jan 2026
·
Stayed 5 nights
This is a pleasant hotel in an older section of the city. There are local flavor resturants walking distance from the hotel. The onsite resturants are lacking. The hotel rooms do not have heat ( its the desert) but the AC is over powering in the winter months. Keeping the system off is not a good option due to air quality.
This is a pleasant hotel in an older section of the city. There are local flavor resturants walking distance from the hotel. The onsite resturants are lacking. The hotel rooms do not have heat ( its the desert) but the AC is over powering in the winter months. Keeping the system off is not a good option due to air quality.
Property policies
Check-in
Check-out
From 14:00 to 23:30
Before 12:00
FAQs about Donatello Hotel
Is parking available at the property?
Parking is available on-site, but guests must contact the property in advance to reserve it. Free valet parking is also offered.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately AED 60 for adults and AED 30 for children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so it is advisable to contact the property for detailed information.
What is the location of the property in relation to key landmarks?
The hotel is located in Al Barsha, just a 2-minute drive from the Mall of the Emirates and 7 minutes from Burj Al Arab. It is also 7.5 miles from Marina Beach and 9 miles from Burj Khalifa.
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool. The operational hours and seasonal availability may vary, so it is recommended to check with the property for specific details.
What are the policies for guests staying with children?
Children aged 5 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of AED 125.0 per day, subject to availability. Advance request or confirmation may be required.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: NO DATA
- 2026-11-01: 58.96017840061188USD
- 2026-11-02: 77.76956143684387USD
- 2026-11-03: 71.07999803085328USD
- 2026-11-04: 81.07999835968018USD
- 2026-11-05: 69.5354142786026USD
- 2026-11-06: 69.4354346113205USD
- 2026-11-07: 69.35212534236908USD
- 2026-11-08: 68.98999917545319USD
- 2026-11-09: 69.5354142786026USD
- 2026-11-10: 69.5354142786026USD
- 2026-11-11: 65.75245572681428USD
- 2026-11-12: 65.75245572681428USD
- 2026-11-13: 72.77248350524903USD
- 2026-11-14: 72.77248350524903USD
- 2026-11-15: 72.77248350524903USD
- 2026-11-16: 72.77248350524903USD
- 2026-11-17: 72.77248350524903USD
- 2026-11-18: 72.77248350524903USD
- 2026-11-19: 72.77248350524903USD
- 2026-11-20: 72.77248350524903USD
- 2026-11-21: 72.77248350524903USD
- 2026-11-22: 76.99999740524292USD
- 2026-11-23: 76.99999740524292USD
- 2026-11-24: 76.99999740524292USD
- 2026-11-25: 76.99999740524292USD
- 2026-11-26: 75.02317525978088USD
- 2026-11-27: 76.01000132026672USD
- 2026-11-28: 75.97004704933167USD
- 2026-11-29: 76.01000132026672USD
- 2026-11-30: 75.02317525978088USD
- 2026-12-01: 71.60517111778259USD
- 2026-12-02: 75.66999696846008USD
- 2026-12-03: 83.51001438369751USD
- 2026-12-04: 67.99999881820679USD
- 2026-12-05: 67.99999881820679USD
- 2026-12-06: 68.3112806974411USD
- 2026-12-07: 82.89176561813355USD
- 2026-12-08: 83.51001438369751USD
- 2026-12-09: 83.5534377380371USD
- 2026-12-10: 68.98999917545319USD
- 2026-12-11: 75.66999696846008USD
- 2026-12-12: 74.4803918750763USD
- 2026-12-13: 67.99999881820679USD
- 2026-12-14: 75.66999696846008USD
- 2026-12-15: 75.66999696846008USD
- 2026-12-16: 75.66999696846008USD
- 2026-12-17: 75.66999696846008USD
- 2026-12-18: 83.51001438369751USD
- 2026-12-19: 75.66999696846008USD
- 2026-12-20: 66.97158220729828USD
- 2026-12-21: 75.64990020942687USD
- 2026-12-22: 75.66999696846008USD
- 2026-12-23: 84.39120429115296USD
- 2026-12-24: 67.99999881820679USD
- 2026-12-25: 67.99999881820679USD
- 2026-12-26: 81.37118775215149USD
- 2026-12-27: 67.99999881820679USD
- 2026-12-28: 75.64990020942687USD
- 2026-12-29: 87.8472060043335USD
- 2026-12-30: 283.8899966720581USD
- 2026-12-31: 259.49000202178956USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Cash Breakage deposit: AED 500 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately AED 60 for adults and AED 30 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AED 125.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
General
Room service
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Packed lunches
Breakfast in the room
Allergy-free room available
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Karaoke
Billiards
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Valet parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi