Nikki Beach Resort & Spa Dubai

Amazing

Almost a perfect stay!

Soundproofing is poor. We chose a corner room expecting it to be quieter, but the pool and beach area were extremely noisy during the weekend. The worst was on a Friday morning around 6am, when a yoga class was held on the beach with loud music and speakers. The heavy bass woke both of us up. I'm pretty sure the music can be heard around most areas of the hotel given there was strong echo. Customer service also declined noticeably after check-out. I contacted the team multiple times to request my receipt, but received no response for days. When we eventually called, they said they were unable to assist despite having all the necessary details? It felt like they just don't care anything after you check out.

Our stay at Nikki Beach Resort Dubai had both highlights and disappointments. The hotel is beautifully designed—its architecture, grounds, and interiors are truly exceptional and thoughtfully curated. While much of our stay was enjoyable, two of the three days were significantly disrupted by private events held on the property. These events were extremely loud, with multiple music sources playing at the same time, making the beach and outdoor common areas unpleasant during the afternoons and evenings. Access to certain pathways and guest areas was also restricted due to the events. One event included several barbecue grills for cooking, which produced heavy smoke that spread throughout the pool areas, lounges, restaurants, and even into guest rooms. In addition, we were fully charged for the large incidental deposit on two separate credit cards, and more than two weeks later the funds have still not been reimbursed. This added unnecessary frustration at the end of an otherwise promising stay. The resort has the potential to be exceptional, but relocating disruptive private events away from guest common areas—and improving follow-up on billing matters—would greatly enhance the overall guest experience.

Nice hotel. Nice beach. Very nice people. Great breakfast. Quite beach. Nice gym. Nice spa.