Arca Aparthotel & Spa
From
$294
/ night
Select dates to see prices and availability
From
$294
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a steam room, and bicycles to rent. Additional features at this hotel include complimentary wireless in...
Amenities
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a steam room, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and ski storage.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff.
Dining
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 26 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Location
When you stay at Arca Aparthotel & Spa in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Tour Monte Rosa. This spa hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
What's nearby
Zermatt-Matterhorn Ski Paradise(0.1 miles)
Tour Monte Rosa(0.2 miles)
Zermatt Visitor Center(0.2 miles)
Zermatt–Sunnegga Funicular(0.4 miles)
Matterhorn Museum(0.5 miles)
St. Mauritius Church(0.5 miles)
Mountaineers Cemetery(0.6 miles)
Zermatt - Furi(0.6 miles)
Furi - Riffelberg(0.6 miles)
Furi Ski Area(0.6 miles)
Kirchbrücke(0.7 miles)
Zermatt-Furi Gondola(0.9 miles)
Sunnegga Ski Resort(1 miles)
Forest Fun Park(1.1 miles)
Sunnegga Paradise - Blauherd Cable Car(1.6 miles)
The nearest major airport is Sion (SIR)(50.1 miles)
Swimming pool
Sauna
Non-Smoking Rooms
Babysitting / Child Services
Housekeeping
Safe-Deposit Box
Location
Spissstrasse 42, Zermatt, Switzerland
Zermatt-Matterhorn Ski Paradise (0.1 miles)
Tour Monte Rosa (0.2 miles)
Zermatt Visitor Center (0.2 miles)
Zermatt–Sunnegga Funicular (0.4 miles)
Matterhorn Museum (0.5 miles)
St. Mauritius Church (0.5 miles)
Room options
8
2- Bedroom Apartment
Room details
1 Full Bed
and 1 Twin Bed
Sleeps 3
Balcony or TerraceHeatingWi-Fi (Free)Rollaway or Extra Beds (Free)
7
Deluxe Suite with Matterhorn View
Room details
1 King Bed
Sleeps 3
Balcony or TerraceHeatingWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Double Room with Matterhorn View
Room details
1 Full Bed
Sleeps 2
Balcony or TerraceHeatingWi-Fi (Free)Rollaway or Extra Beds (Free)
8
Family Apartment
Room details
2 Full Beds
Sleeps 4
Balcony or TerraceHeatingWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Double Room, Mountain View
Room details
1 Full Bed
Sleeps 2
322 ft²
Balcony or TerraceHeatingWi-Fi (Free)Kitchen
Guest reviews of Arca Aparthotel & Spa
9.3
Superb
Based on 815 verified reviews
Who stays here?
Couple
60%
Family
39%
What guests think
AI-generated summary based on recent guest reviews
Arca Aparthotel & Spa earns strong praise from guests for a very convenient location near the train station, comfortable apartment-style rooms, an impressive spa, a generous breakfast, and consistently welcoming service during stays in Zermatt.
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What guests think
Arca Aparthotel & Spa earns strong praise from guests for a very convenient location near the train station, comfortable apartment-style rooms, an impressive spa, a generous breakfast, and consistently welcoming service during stays in Zermatt.
Several reviews note kitchenettes and balconies with Matterhorn views that suit longer visits. Cleanliness and maintenance are well regarded, and check-in support is smooth with helpful tips. A few downsides appear: no air conditioning in some rooms, limited laundry machines, beds formed by two singles, and one report of the pool being closed. Overall, it suits travellers seeking convenience and easy relaxation in Zermatt.
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AI-generated summary based on recent guest reviews
Facilities
The spa is a standout, with a warm indoor pool and multiple saunas that many guests enjoyed after hiking or skiing. Laundry is available but limited to one washer and one dryer, and one stay reported the pool closed for renovations.
Related guest reviews
10
David
Jul 28, 2024
·
Stayed 2 nights
Very close to the Zermatt train station. Friendly staff. Convenient checkin and checkout times. Nice breakfast! Washer/dryer in basement but only 1 unit each. Would be nice to have more than one.
Very close to the Zermatt train station. Friendly staff. Convenient checkin and checkout times. Nice breakfast! Washer/dryer in basement but only 1 unit each. Would be nice to have more than one.
10
Daniel
Mar 16, 2025
·
Stayed 1 night
Alles war top aber vor allem das Bad mit 38 Grad wärme, die richtigen genügend starken Wasserdüsen welche man individuell der Höhe selbst anpassen kann, die Sprudelwasserliegen der ganze Wellnessbereich top. Das Zimmer einfach gut durchdacht Übrigens noch, das Frühstücksbüffet schwer zu übertreffen. Nahe am Bahnhof.
Alles war top aber vor allem das Bad mit 38 Grad wärme, die richtigen genügend starken Wasserdüsen welche man individuell der Höhe selbst anpassen kann, die Sprudelwasserliegen der ganze Wellnessbereich top. Das Zimmer einfach gut durchdacht Übrigens noch, das Frühstücksbüffet schwer zu übertreffen. Nahe am Bahnhof.
10
Benjamin
Mar 23, 2025
·
Stayed 6 nights
Everything was terrific! Our family of 4 REALLY enjoyed the included breakfast each morning! The spa was terrific! Love the convenient location to the train station. Zermatt is very walkable. Arca is on the North end. It only takes 20 minutes to walk to the South end. My family is looking forward to returning to Zermatt and staying at Arca!
Everything was terrific! Our family of 4 REALLY enjoyed the included breakfast each morning! The spa was terrific! Love the convenient location to the train station. Zermatt is very walkable. Arca is on the North end. It only takes 20 minutes to walk to the South end. My family is looking forward to returning to Zermatt and staying at Arca!
10
Mark
Oct 6, 2024
·
Stayed 3 nights
This place is fabulous and we will stay here again. Amazing spa and new chrome pool! Used every night. Breakfast was fabulous and included!!! I cannot give enough stars, as this was one of our favorite places ever to stay. And very affordable!
This place is fabulous and we will stay here again. Amazing spa and new chrome pool! Used every night. Breakfast was fabulous and included!!! I cannot give enough stars, as this was one of our favorite places ever to stay. And very affordable!
8
karen
Sep 20, 2024
·
Stayed 2 nights
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
10
Jacqueline
Sep 12, 2023
·
Stayed 2 nights
Excellent hotel, few minutes walk to train, main shopping and restaurant area. Our room was big, self contained and had a balcony. The staff were exceptional and welcoming at reception and were very helpful with our questions. Breakfast had a great selection. Unfortunately pool was closed for renovations.
Excellent hotel, few minutes walk to train, main shopping and restaurant area. Our room was big, self contained and had a balcony. The staff were exceptional and welcoming at reception and were very helpful with our questions. Breakfast had a great selection. Unfortunately pool was closed for renovations.
10
Ann
Jun 19, 2025
·
Stayed 3 nights
This hotel was lovely. We stayed in the Aparthotel. We enjoyed everything it offered. The rooms were nice, the breakfast was delicious and the sauna, steam room and pool were amazing. We have been on a 6 week trip and this has been our favorite hotel thus far. We would recommend this hotel to family and friends.
This hotel was lovely. We stayed in the Aparthotel. We enjoyed everything it offered. The rooms were nice, the breakfast was delicious and the sauna, steam room and pool were amazing. We have been on a 6 week trip and this has been our favorite hotel thus far. We would recommend this hotel to family and friends.
10
Felipe
Dec 9, 2025
·
Stayed 2 nights
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
8
Donna
Sep 25, 2024
·
Stayed 2 nights
The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
10
Scott
Sep 28, 2025
·
Stayed 2 nights
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the property and rooms as very clean and well maintained. Housekeeping and maintenance standards appear high, with no recurring hygiene issues noted.
Related guest reviews
10
Hoi Lam
Sep 4, 2023
·
Stayed 2 nights
Room is spacious and tidy. Staffs are very friendly.
Room is spacious and tidy. Staffs are very friendly.
10
Lam
Sep 30, 2023
·
Stayed 3 nights
Good location, walkable distance, nice and clean in the room
Good location, walkable distance, nice and clean in the room
10
Kathy
Jul 13, 2024
·
Stayed 2 nights
Nice stay! Most beautiful area in Switzerland! Hotel was clean, good breakfast, convenient to train. Loved the balcony.
Nice stay! Most beautiful area in Switzerland! Hotel was clean, good breakfast, convenient to train. Loved the balcony.
10
Anabela
Jan 26, 2026
·
Stayed 2 nights
O hotel muito bem localizado , pertinho da estação de trem! Quarto maravilhoso com uma cozinha equipada ! Café da manhã gostoso ! Limpeza do quarto excelente ! Voltaria a me hospedar nesse hotel !
O hotel muito bem localizado , pertinho da estação de trem! Quarto maravilhoso com uma cozinha equipada ! Café da manhã gostoso ! Limpeza do quarto excelente ! Voltaria a me hospedar nesse hotel !
10
Winnie W.
Jun 28, 2024
·
Stayed 4 nights
We loved everything about this gem. It was a very nice surprise to find a mint condition and good size salt water pool, spa and sauna. The property is very clean, good breakfast, and all the staff was very helpful, especially with the recent flood and damages that cut off all access to Zermatt. We will stay there again if we return to the area.
We loved everything about this gem. It was a very nice surprise to find a mint condition and good size salt water pool, spa and sauna. The property is very clean, good breakfast, and all the staff was very helpful, especially with the recent flood and damages that cut off all access to Zermatt. We will stay there again if we return to the area.
10
Hon Yuet
Jul 27, 2023
·
Stayed 1 night
酒店距離火車站近，推著大行李也不吃力。員工笑容可掬，房間寬敞，有個小廚房，比一般酒店明亮舒適，床墊的軟硬適中。有自助早餐，款式味道不錯。我們的房間有陽台，天氣晴朗時，房間方向可以見到馬特洪峰。酒店附近有超市，距離購物街也很近。對我們來說是值得入住的酒店！
酒店距離火車站近，推著大行李也不吃力。員工笑容可掬，房間寬敞，有個小廚房，比一般酒店明亮舒適，床墊的軟硬適中。有自助早餐，款式味道不錯。我們的房間有陽台，天氣晴朗時，房間方向可以見到馬特洪峰。酒店附近有超市，距離購物街也很近。對我們來說是值得入住的酒店！
10
Admir
Dec 14, 2024
·
Stayed 2 nights
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
10
Dariusz
Jan 30, 2024
·
Stayed 7 nights
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
10
Andre
Dec 18, 2025
·
Stayed 3 nights
Quarto excelente, cama super confortável , ambiente limpo , com uma vista maravilhosa ! Café da manhã bom e atendimento maravilhoso ! Com certeza eu voltaria mais vezes para o mesmo local !
Quarto excelente, cama super confortável , ambiente limpo , com uma vista maravilhosa ! Café da manhã bom e atendimento maravilhoso ! Com certeza eu voltaria mais vezes para o mesmo local !
10
Mayong
Aug 23, 2024
·
Stayed 6 nights
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and apartment style, many with kitchenettes and balconies offering Matterhorn views; some suites include extra bathrooms. Comfort is praised, though a few note no air conditioning and beds made from two singles.
Related guest reviews
8
ZHAN ZHI
Jul 17, 2023
·
Stayed 2 nights
Hotel breakfast has good variety. Service is good and is conveniently located within walking distance from the train station. Room is spacious and we like it that there are 2 separate rooms for toilet and bathing. There is electric stove and microwave if you wish to cook or heat up food.
Hotel breakfast has good variety. Service is good and is conveniently located within walking distance from the train station. Room is spacious and we like it that there are 2 separate rooms for toilet and bathing. There is electric stove and microwave if you wish to cook or heat up food.
10
Al
Jul 2, 2025
·
Stayed 3 nights
Large room and a big balcony with a view of the Matterhorn. Staff was friendly and helpful. Great breakfast. Pool was fantastic. Bathroom had tub and shower.
Large room and a big balcony with a view of the Matterhorn. Staff was friendly and helpful. Great breakfast. Pool was fantastic. Bathroom had tub and shower.
8
Francisco
Jan 2, 2023
·
Stayed 2 nights
Todo muy bien. Nos hicieron un upgrade a una habitacion con vista al Matterhorn que estuvo super! El staff super amable y servicial. La habitacion muy bien equipada. Lo unico incomodo es que la cama son 2 colchones juntos y cada uno con su edredon por separado.
Todo muy bien. Nos hicieron un upgrade a una habitacion con vista al Matterhorn que estuvo super! El staff super amable y servicial. La habitacion muy bien equipada. Lo unico incomodo es que la cama son 2 colchones juntos y cada uno con su edredon por separado.
10
Rodrigo
Jul 26, 2024
·
Stayed 2 nights
PERFEITO. Positivos: - Ótima localização (300m da estação de trem) - Quarto grande e confortável - Café da manhã excelente - Piscina perfeita e aquecida - 3 saunas - Cozinha no quarto com frigobar, forno, fogão, utensílios - Hospedagem maravilhosa Negativo: - sem ar condicionado (mas mesmo no verão não foi problema pelo frecor do clima de montanha)
PERFEITO. Positivos: - Ótima localização (300m da estação de trem) - Quarto grande e confortável - Café da manhã excelente - Piscina perfeita e aquecida - 3 saunas - Cozinha no quarto com frigobar, forno, fogão, utensílios - Hospedagem maravilhosa Negativo: - sem ar condicionado (mas mesmo no verão não foi problema pelo frecor do clima de montanha)
10
Shauna
Jun 21, 2024
·
Stayed 2 nights
Room was of a good size! Nice balcony. Having a refrigerator and microwave were a nice touch. Staff was friendly. Easy walk to and from the station. Breakfast was great! Overall, a wonderful stay and highly recommended!
Room was of a good size! Nice balcony. Having a refrigerator and microwave were a nice touch. Staff was friendly. Easy walk to and from the station. Breakfast was great! Overall, a wonderful stay and highly recommended!
10
Felipe
Dec 9, 2025
·
Stayed 2 nights
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
10
Dariusz
Jan 30, 2024
·
Stayed 7 nights
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
10
Chunli
Feb 23, 2024
·
Stayed 5 nights
Exceeded my expectations in many aspects. Location is very convenient: 3 minutes walk from the train station and there is a Denner grocery right in front of the hotel. Breakfast selection and qualify are very good. Full spa: what a great way to relax in the massage pool after a whole day of skiing. Bed and shower are nice. In room mini kitchen and refrig is another plus. I would definitely come back and have already recommended the hotel to multiple friends planning to visit Zermatt.
Exceeded my expectations in many aspects. Location is very convenient: 3 minutes walk from the train station and there is a Denner grocery right in front of the hotel. Breakfast selection and qualify are very good. Full spa: what a great way to relax in the massage pool after a whole day of skiing. Bed and shower are nice. In room mini kitchen and refrig is another plus. I would definitely come back and have already recommended the hotel to multiple friends planning to visit Zermatt.
10
Mayong
Aug 23, 2024
·
Stayed 6 nights
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
10
Scott
Sep 28, 2025
·
Stayed 2 nights
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
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AI-generated summary based on recent guest reviews
Service
Staff are repeatedly described as friendly, welcoming, and helpful, with smooth check-in/out and useful local advice. Several guests mention proactive assistance and thoughtful gestures, including upgrades and flexible problem-solving.
Related guest reviews
10
Caroline
Feb 28, 2024
·
Stayed 4 nights
We had a terrible travel problem which caused us to be two days late. The property worked with us to resell the room for one night and stays an extra night on the other end.
We had a terrible travel problem which caused us to be two days late. The property worked with us to resell the room for one night and stays an extra night on the other end.
10
MA. MARNA
Dec 23, 2023
·
Stayed 2 nights
Staff was great and location was easily accessible; close to the convenient stores and had the bus stop just a block away.
Staff was great and location was easily accessible; close to the convenient stores and had the bus stop just a block away.
10
HIMANSHU JADAVJI
Sep 11, 2025
·
Stayed 3 nights
Very friendly front desk - Max. Hotel is very comforting in all respects.
Very friendly front desk - Max. Hotel is very comforting in all respects.
10
Winnie W.
Jun 28, 2024
·
Stayed 4 nights
We loved everything about this gem. It was a very nice surprise to find a mint condition and good size salt water pool, spa and sauna. The property is very clean, good breakfast, and all the staff was very helpful, especially with the recent flood and damages that cut off all access to Zermatt. We will stay there again if we return to the area.
We loved everything about this gem. It was a very nice surprise to find a mint condition and good size salt water pool, spa and sauna. The property is very clean, good breakfast, and all the staff was very helpful, especially with the recent flood and damages that cut off all access to Zermatt. We will stay there again if we return to the area.
10
Beau
Jan 27, 2024
·
Stayed 6 nights
The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
10
Felipe
Dec 9, 2025
·
Stayed 2 nights
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
10
Dariusz
Jan 30, 2024
·
Stayed 7 nights
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
10
Susie
Dec 6, 2024
·
Stayed 2 nights
Loved being walkable to the train station and all areas of Zermatt. Staff was amazing, both front desk and dining. Room was comfortable and well appointed.
Loved being walkable to the train station and all areas of Zermatt. Staff was amazing, both front desk and dining. Room was comfortable and well appointed.
10
Pauleen
Feb 7, 2023
·
Stayed 4 nights
Lovely hotel. Staff helpful with local advice. Easy walk to town and station.
Lovely hotel. Staff helpful with local advice. Easy walk to town and station.
10
Scott
Sep 28, 2025
·
Stayed 2 nights
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
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AI-generated summary based on recent guest reviews
Location
Location is repeatedly praised as a short, easy walk from Zermatt train station and close to town, restaurants, buses, and shops. Several note it suits travelers with luggage and access to lifts and transport.
Related guest reviews
10
Suzanne
Sep 14, 2024
·
Stayed 3 nights
Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
10
Anabela
Jan 26, 2026
·
Stayed 2 nights
O hotel muito bem localizado , pertinho da estação de trem! Quarto maravilhoso com uma cozinha equipada ! Café da manhã gostoso ! Limpeza do quarto excelente ! Voltaria a me hospedar nesse hotel !
O hotel muito bem localizado , pertinho da estação de trem! Quarto maravilhoso com uma cozinha equipada ! Café da manhã gostoso ! Limpeza do quarto excelente ! Voltaria a me hospedar nesse hotel !
10
Benjamin
Mar 23, 2025
·
Stayed 6 nights
Everything was terrific! Our family of 4 REALLY enjoyed the included breakfast each morning! The spa was terrific! Love the convenient location to the train station. Zermatt is very walkable. Arca is on the North end. It only takes 20 minutes to walk to the South end. My family is looking forward to returning to Zermatt and staying at Arca!
Everything was terrific! Our family of 4 REALLY enjoyed the included breakfast each morning! The spa was terrific! Love the convenient location to the train station. Zermatt is very walkable. Arca is on the North end. It only takes 20 minutes to walk to the South end. My family is looking forward to returning to Zermatt and staying at Arca!
8
karen
Sep 20, 2024
·
Stayed 2 nights
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
8
Ming Yung Henry
Aug 28, 2024
·
Stayed 4 nights
The hotel location in front of the Zermatt train station . It’s good for travelers who has heavy luggage or have a morning early train schedule.
The hotel location in front of the Zermatt train station . It’s good for travelers who has heavy luggage or have a morning early train schedule.
10
Sean
Mar 28, 2025
·
Stayed 3 nights
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. It’s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. It’s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
10
Felipe
Dec 9, 2025
·
Stayed 2 nights
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
10
Chunli
Feb 23, 2024
·
Stayed 5 nights
Exceeded my expectations in many aspects. Location is very convenient: 3 minutes walk from the train station and there is a Denner grocery right in front of the hotel. Breakfast selection and qualify are very good. Full spa: what a great way to relax in the massage pool after a whole day of skiing. Bed and shower are nice. In room mini kitchen and refrig is another plus. I would definitely come back and have already recommended the hotel to multiple friends planning to visit Zermatt.
Exceeded my expectations in many aspects. Location is very convenient: 3 minutes walk from the train station and there is a Denner grocery right in front of the hotel. Breakfast selection and qualify are very good. Full spa: what a great way to relax in the massage pool after a whole day of skiing. Bed and shower are nice. In room mini kitchen and refrig is another plus. I would definitely come back and have already recommended the hotel to multiple friends planning to visit Zermatt.
8
Donna
Sep 25, 2024
·
Stayed 2 nights
The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
10
Scott
Sep 28, 2025
·
Stayed 2 nights
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and selection, with multiple reviews highlighting abundant choices including cheeses. One guest wished for more day-to-day variety, but overall sentiment is very positive.
Related guest reviews
10
Daniel
Mar 16, 2025
·
Stayed 1 night
Alles war top aber vor allem das Bad mit 38 Grad wärme, die richtigen genügend starken Wasserdüsen welche man individuell der Höhe selbst anpassen kann, die Sprudelwasserliegen der ganze Wellnessbereich top. Das Zimmer einfach gut durchdacht Übrigens noch, das Frühstücksbüffet schwer zu übertreffen. Nahe am Bahnhof.
Alles war top aber vor allem das Bad mit 38 Grad wärme, die richtigen genügend starken Wasserdüsen welche man individuell der Höhe selbst anpassen kann, die Sprudelwasserliegen der ganze Wellnessbereich top. Das Zimmer einfach gut durchdacht Übrigens noch, das Frühstücksbüffet schwer zu übertreffen. Nahe am Bahnhof.
10
Stefan
Feb 7, 2024
·
Stayed 5 nights
The rooms were large like suites, ours even had two bathrooms. The best part was the underground pool and sauna facilities, including jets and bubbles and an underwater lounge chair for multiple people. Good location in town, breakfast was good but could have used a little variety on some days.
The rooms were large like suites, ours even had two bathrooms. The best part was the underground pool and sauna facilities, including jets and bubbles and an underwater lounge chair for multiple people. Good location in town, breakfast was good but could have used a little variety on some days.
10
Jacqueline
Sep 12, 2023
·
Stayed 2 nights
Excellent hotel, few minutes walk to train, main shopping and restaurant area. Our room was big, self contained and had a balcony. The staff were exceptional and welcoming at reception and were very helpful with our questions. Breakfast had a great selection. Unfortunately pool was closed for renovations.
Excellent hotel, few minutes walk to train, main shopping and restaurant area. Our room was big, self contained and had a balcony. The staff were exceptional and welcoming at reception and were very helpful with our questions. Breakfast had a great selection. Unfortunately pool was closed for renovations.
10
Beau
Jan 27, 2024
·
Stayed 6 nights
The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
10
Admir
Dec 14, 2024
·
Stayed 2 nights
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
10
Felipe
Dec 9, 2025
·
Stayed 2 nights
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
Hotel muito perto da estação de trem. Atendimento simpático e cordial de todos. Quarto maravilhoso com vista pro Matterhorn (quarto 37), com pequena cozinha super bem equipada para uma refeição. Banheiro com banheira. Piscina aquecida e sauna excelentes! Café da manhã formidável com muita variedade e produtos de muita qualidade. Tem uma mesa com mais de 15 tipos de queijo! Voltaria a me hospedar com certeza!!
10
Dariusz
Jan 30, 2024
·
Stayed 7 nights
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
8
Vicky
Sep 22, 2025
·
Stayed 2 nights
The staff was courteous, the breakfast was excellent, and the room was comfortable and very satisfying. The view of the golden summit of Mount Matterhorn at sunrise from our room made the entire stay perfect.
The staff was courteous, the breakfast was excellent, and the room was comfortable and very satisfying. The view of the golden summit of Mount Matterhorn at sunrise from our room made the entire stay perfect.
10
Stephanie
Sep 21, 2025
·
Stayed 2 nights
We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
10
Scott
Sep 28, 2025
·
Stayed 2 nights
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
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AI-generated summary based on recent guest reviews
10
Trevor
Jul 15, 2026
·
Stayed 2 nights
This place is so close to the station and very close to a grocery story. The pool was amazing and the saunas and steam room were wonderful.
This place is so close to the station and very close to a grocery story. The pool was amazing and the saunas and steam room were wonderful.
10
Alex
Jul 9, 2026
·
Stayed 2 nights
Very close to the train station. The pool and breakfast were excellent. We really enjoyed our Matterhorn view!
Very close to the train station. The pool and breakfast were excellent. We really enjoyed our Matterhorn view!
10
Ann Frances Marie
Jul 2, 2026
·
Stayed 2 nights
Convenient location, incredible breakfast spread, squeaky clean. Would highly recommend.
Convenient location, incredible breakfast spread, squeaky clean. Would highly recommend.
10
Brent
Jun 25, 2026
·
Stayed 2 nights
Very walkable from the train station. Great staff and breakfast. No AC, like nearly every motel. I would recommend.
Very walkable from the train station. Great staff and breakfast. No AC, like nearly every motel. I would recommend.
10
Stuart
Jun 18, 2026
·
Stayed 4 nights
Outstanding visit to Arca for 4 nights. Views of the Matterhorn were breathtaking. Breakfasts had excellent selections to choose from. The spa was wonderful. The pool has water jets that massage sore muscles after long hikes. Staff was friendly and helpful. One of the best overall experiences we have had in a hotel.
Outstanding visit to Arca for 4 nights. Views of the Matterhorn were breathtaking. Breakfasts had excellent selections to choose from. The spa was wonderful. The pool has water jets that massage sore muscles after long hikes. Staff was friendly and helpful. One of the best overall experiences we have had in a hotel.
FAQs about Arca Aparthotel & Spa
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 9:00 PM and check-out is at 11:30 AM. Early or late check-in/check-out may be available upon request.
What is the property's location in relation to key landmarks?
The property is located just steps from Zermatt-Matterhorn Ski Paradise and is a 5-minute walk from Zermatt Visitor Center. It is 0.1 mi from Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular.
Does the property have a swimming pool?
Yes, the property features an indoor pool and an outdoor heated pool.
What are the policies for guests staying with children?
One child aged 2 years old or younger stays free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
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Prices in USD for 2 guests, updated daily.
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The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Contactless check-in and contactless check-out are available.
Popular amenities
Swimming pool
Sauna
Non-Smoking Rooms
Babysitting / Child Services
Housekeeping
Safe-Deposit Box
General
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Picnic Area/Tables
Packed Lunches
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Services
Babysitting / Child Services
Housekeeping
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Self Laundry
Lockers Available
Ski Storage
Activities
Swimming pool
Garden
Cycling
Hiking
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Table Tennis
Terrace
Internet
Free Wi-Fi