Is parking available at the property?

Parking is available on-site, with valet parking offered at a fee of USD 45 per night, which includes in/out privileges.

Is breakfast offered at the hotel?

Breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type of breakfast and associated costs are not provided.

Does the hotel allow pets?

Pets are allowed at the property, with a maximum fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is available from 00:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Kansas City, within a 15-minute walk of the Kansas City Convention Center and Crown Center. It is approximately 0.9 miles from T-Mobile Center and 1 mile from LEGOLAND® Discovery Center.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Crossroads Hotel Kansas City

Average nightly price at Crossroads Hotel by month, last 12 months (USD)
Month	Average price
January	US$179
February	US$202
March	US$198
April	US$249
May	US$243
June	US$283
July	US$259
August	US$221
September	US$294
October	US$281
November	US$226
December	US$206

What guests think

Across numerous reviews, Crossroads Hotel stands out for its stylish industrial design, friendly staff, lively rooftop and lobby bars, and a well‑regarded on‑site Italian restaurant, with walkable access to Union Station, the streetcar, and nearby dining.

Rooms are modern and comfortable, often praised for spacious layouts and excellent showers. Common drawbacks include nighttime noise from the rooftop, atrium, or street traffic, mostly on weekends or near event areas, plus confusing or valet‑only parking and no in‑room coffee or microwaves. Housekeeping is request‑only for some stays and this is not always explained, though overall cleanliness is rated highly. Expect a design‑forward, social stay in a lively part of Kansas City.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively facilities include a popular rooftop bar with city views, a well liked lobby bar, and the on site restaurant; the gym is solid. Common drawbacks are no pool, valet centric/pricey parking and occasional rooftop crowds or waits.

Related guest reviews

10

Shawn

17 Jul 2024

·

Stayed 3 nights

Awesome on all levels. Housed in an old Pabst bottling factory only adds to the cool factor. Two great bars that you actually want to hang out at, at least when the weather is nice. Staff was amazing and beyond friendly. Free street parking was easy for us to find, not sure if that’s always the case. Great location near lots of restaurants. Union station an easy 15 minute walk away too.

8

Suzanne

11 Apr 2025

·

Stayed 1 night

Fun Bar staff. Gym well equipped for a hotel.

10

Robert

5 Aug 2025

·

Stayed 4 nights

Good location. Rooftop bar is popular and has nice views of city.

10

Robin

30 May 2025

·

Stayed 2 nights

Very cool, modern hotel in an old warehouse. Very interesting look and vibe. Very nice modern room and comfortable bed. A minibar - which I always appreciate. Some seating and table in the room. Some streaming on the TV, although we could not add what we wanted to stream. Only real complaint is the barn style door on the bathroom - as you can hear whatever noises your partner makes in there. Nice lobby bar with wood fired pizza cooked right there and good, creative cocktails. Nice lively rooftop bar as well. The hotel was very crowded with a wedding and strong Saturday night traffic coming through; however, I never had to wait look for service - whether ordering ice to the room or ordering a drink at the bar. Some wait for the two elevators though. We used the valet service so no issues with parking - always quick service when retrieving the vehicle.

8

Etta

20 Feb 2024

·

Stayed 4 nights

It was close to the convention center. Staff was extremely polite. Room was spacious. I did not like that there was not any mini fridge or microwave in the room. Only one restaurant in hotel which had limited items. There were not any supermarkets, convenient stores, fast food restaurants near by either. Gym was good but there was not a POOL!!!

10

James

1 Sept 2025

·

Stayed 1 night

Staff at check in and valet were super friendly. Roof top bar waa too busy. Downstairs bar was excellent. Walking distance to awesome restaurants. Beautiful room and view.

10

Andrew

23 Jul 2025

·

Stayed 1 night

Rooftop bar was phenomenal

10

Mary

15 Aug 2025

·

Stayed 1 night

Loved the roof bar

8

David

3 Jul 2024

·

Stayed 1 night

Nice place and clean rooms with very friendly staff. Not much parking available though and so you’re basically forced to use the $35/night valet parking.

10

Michael

2 Jun 2025

·

Stayed 3 nights

All the staff were amazing and super friendly and helpful - they gave us great ideas for things to do and dinners - the only thing missing was a pool but we knew that going in - a very nice hotel and very good amenities!!!

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean, with housekeeping generally solid. A few reports note housekeeping only upon request not clearly explained and occasional lapses like a moldy shower curtain or unclean linens.

Related guest reviews

4

Mallory

12 Feb 2023

·

When we arrived to the room there was hair and makeup on the duvet, sheets, and pillows, along with candy on the bed frame. Reported it to reception and left for a few hours. Came back and reception said the room was fully cleaned for us. The pillows had the same hair and makeup on them. Reception brought up new pillows and comped some drinks. Went to shower later that night and found hair on the shower walls. Also, the club across the street was ridiculously loud. If you aren’t a part of the night life, you will be up all night. They were partying until close at 1am and then all the patrons went outside to scream and hang out until 1:30am. The rest of the night I was woken up by the loud AC and mini fridge. Disappointing experience because the hotel is so beautiful. Don’t recommend staying here.

10

lindsay

23 Oct 2024

·

Stayed 1 night

Really nice staff, awesome decor, very clean, great rooftop bar

10

Allyson

14 Apr 2024

·

Stayed 2 nights

Staff was exceptionally friendly! Rooms super clean

8

Dennice

1 Jun 2025

·

Stayed 1 night

Moldy shower curtain. I paid over 400, a night and I think a new shower curtain is in order.

10

Amy

22 Nov 2025

·

Stayed 1 night

⸻ ⭐️⭐️⭐️⭐️⭐️ 5/5 – Wonderful Stay at The Crossroads Hotel! We had a fantastic stay at the Crossroads Hotel! Everything about the experience exceeded our expectations. The atmosphere is modern and stylish, yet welcoming. Our room was incredibly clean, comfortable, and thoughtfully designed with great attention to detail. The staff was friendly and accommodating from the moment we arrived, and we really appreciated how easy and relaxing the entire stay felt. The hotel amenities were excellent, and you can tell they truly care about creating a memorable guest experience. We loved every part of our visit and would happily return. Highly recommend the Crossroads Hotel to anyone looking for a unique, beautiful, and comfortable place to stay!

10

Tina

4 May 2024

·

Stayed 1 night

The interior of the hotel is amazing-my room was beautiful, clean and quiet….all of the staff I encountered were gracious and exhibited midwestern hospitality. I will return.

10

Jordan

24 Dec 2024

·

Stayed 1 night

Great location for our event we were seeing, incredibly spacious, modern and clean property. Staff was very friendly and helpful

10

Jorge

1 Dec 2022

·

Stayed 1 night

Beautiful clean hotel

10

Marlyn Odette

14 Aug 2025

·

Stayed 2 nights

Everything was fantastic.. my only complaint was that after day one our room wasn’t cleaned, and it was only when I called down to the front desk to find out why that they informed me that they only clean if requested which was not communicated at check-in.

10

Alan

19 Jan 2025

·

Stayed 1 night

My wife and I had a very nice stay at Crossroads. With both of us being retired, we like to “get away” in the middle of the week to avoid crowded hotels. Our room was quiet and clean. We liked the “industrial chic” feel of the decorating. The hotel restaurant was a bit pricey but fantastic food and service. We highly recommend this hotel and the Lazio restaurant.

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Rooms

Rooms are modern, industrial chic, comfortable and often spacious, with excellent showers and some suites featuring large tubs. Downsides mentioned include noise (rooftop, atrium, gym, or street), some atrium rooms lacking outside windows or being dark, TV/app quirks, and occasional AC noise.

Related guest reviews

8

Mary

31 Aug 2023

·

Stayed 3 nights

Crossroads Hotel is a really cool hotel. The interior design is spectacular as well. The hotel is conveniently located in the Crossroads district and is within walking distance of the free streetcar. They also have two really good bars (that also have food). The only con is a big con. Avoid rooms on the 4th floor. These rooms are right under their rooftop bar where they have a DJ some nights. They do warn you about the DJ and have ear plugs. However, aside from the DJ (which only played 1 night that week), we could hear every footstep, every chair, every door up there from the moment the rooftop opened until it closed

10

Kyle

15 Jul 2025

·

Stayed 1 night

Booked this stay as a day-trip for our 5 year anniversary. Check-in staff surprised us with a free room upgrade and two free drinks at one of the bars. The Jr. Suite was very spacious and clean. Enjoyed the rustic-modern look that complimented the brick architecture. Pillows were not as comfortable as the ones from home and the air conditioning unit was rather noisy, we were warned about that before accepting the room upgrade however. Was very pleasantly surprised that the hotel was a teo minute walk away from Lidia's Italian restaurant. Overall an excellent choice for the occasion

10

Kathy

3 Sept 2025

·

Stayed 1 night

Beautiful comfortable room! Wish I had more time to take advantage of the giant tub!

10

Robin

30 May 2025

·

Stayed 2 nights

Very cool, modern hotel in an old warehouse. Very interesting look and vibe. Very nice modern room and comfortable bed. A minibar - which I always appreciate. Some seating and table in the room. Some streaming on the TV, although we could not add what we wanted to stream. Only real complaint is the barn style door on the bathroom - as you can hear whatever noises your partner makes in there. Nice lobby bar with wood fired pizza cooked right there and good, creative cocktails. Nice lively rooftop bar as well. The hotel was very crowded with a wedding and strong Saturday night traffic coming through; however, I never had to wait look for service - whether ordering ice to the room or ordering a drink at the bar. Some wait for the two elevators though. We used the valet service so no issues with parking - always quick service when retrieving the vehicle.

10

Karen Louise

11 Nov 2024

·

Stayed 5 nights

Had a great stay. My room was very nice and comfortable. I booked an atrium room, which was fairly dark as there's no outside window, but that's on me not realising when I booked, and not a complaint. All the staff were wonderful, extremely friendly and very helpful. Can't fault them. It was about a 5-10 minute walk to Main Street where you can use the free streetcar to get around. Also, as a solo traveller I felt safe walking around the area around the hotel. Xxx.

8

Lawrence

26 May 2025

·

Stayed 2 nights

Furnishing and large room

10

Brooke

2 Feb 2025

·

Stayed 2 nights

I love the bathtub. The room totally exceeded my expectations.

4

william

19 Feb 2024

·

Stayed 1 night

On Saturday night they had a dj in the lobby bar until 11pm. My interior facing room was blasted all night long. The sound really echoes in this large concrete atrium lobby; you can hear everyone walking and talking down there all night. If youre looking to sleep before a Sunday morning event, this is not the place. Also with no window to the outside, my interior room was miserably hot even with the furnace off.

4

Daniel

9 Nov 2024

·

Stayed 1 night

Stayed a room right by the fitness center, which is on the second floor. It was awful. Around 5 am we were woken up by lound bangs and constant loud noise from things being thrown against the wall and floor. They should not be renting rooms out that join that fitness center wall. It truly ruined our morning of tryinf to relax and sleep in which was very disappointing for the money spent.

8

Paige

23 Feb 2025

·

Stayed 1 night

Property is gorgeous and cozy. We loved our entire stay. Only conn was the walls are paper thin and could hear everything from other guests on both sides of our room. Considering this we would still stay again!

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Service

Service is widely praised as warm, attentive, and proactive across front desk, valet, and bars, with occasional upgrades and quick issue resolution. A few reviews report slow bar service or disappointing handling of cancellations.

Related guest reviews

10

judeth

6 Aug 2025

·

Stayed 1 night

From pull-up valet, Stephanie at the front desk, to the cool “bougie” room and rooftop deck. Great stay!

2

Misty

12 Aug 2024

·

Stayed 3 nights

I could not make it to my destination due to an emergency. I tried to cancel with the staff and called multiple people. They said that they would not refund any of my stay. It was over a thousand dollars. I even left a message for a manager and they never responded. I showed up finally the last few days I booked, but they canceled my room and kept my entire amount of money. I was in a bind and had to stay somewhere else. They never refunded anything and they didn’t save the room for the last few nights. I never even saw a room. They just took my money and didn’t even refund the days that they canceled. I absolutely do not recommend this hotel to anybody.

10

Anthony

23 Mar 2025

·

Stayed 2 nights

The staff at this hotel were the most amazing kind accommodating crew I’ve ever experienced. And not in a fake we have to be kind way. People just went out of their way to offer help when they saw a need. The bar is lively with small but perfect menu.

10

Devon

22 Jun 2024

·

Stayed 1 night

The staff, especially my girl Kelly, was phenomenal. They were all so accommodating and friendly. Started off with a free beer in a cute koozie, which was a nice little start to the stay. The room was so beautifully designed, and the rooftop bar had a great view. We had a little mishap with the valet, but Kelly took such good care of us after that. We had dinner at Lazia, the Italian restaurant in the hotel, and it was some of the best food I’ve ever had. All around this hotel was a 10/10 experience, and I will only stay here from now on while visiting KC.

10

Jeremy

9 Nov 2024

·

Stayed 1 night

We needed to change rooms and they were completely amazing for the transition. The most excellent service.

10

Sondra

20 Dec 2024

·

Stayed 3 nights

Our stay at the Crossroads Hotel was excellent. Service was wonderful, from the front desk to room service to valet service. Everyone was more than helpful, courteous and professional. We were always greeted with a smile!

10

Kimberly

29 Jun 2025

·

Stayed 1 night

Stephanie was amazing at the front desk- remembered us, made friendly conversation and the one little hiccup we had- she fixed immediately. Would stay here again

10

Jason

28 Aug 2025

·

Stayed 2 nights

Tremendously good experience. The design elements of the Crossroads Hotel are fantastic. Think like an Ace Hotel, but with real soul to it. Whenever I’d interact with anyone at the hotel, they’d go out of their way to help and just be kind. The lobby bar is also really cool and not to be missed. Highly recommend.

8

Laura

17 Jun 2024

·

Stayed 1 night

The two ladies at the front desk were extremely pleasant and very helpful. The staff in the bar/restaurant area were slow.

10

geraldine

16 Jun 2025

·

Stayed 4 nights

Beautiful hotel! Staff is friendly and knowledgeable about the area.

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Location

Central Crossroads location is walkable to Union Station, the streetcar, restaurants and venues, making sightseeing easy. Some guests note lively nightlife and street noise, and a few were unsure about walking or the immediate surroundings.

Related guest reviews

10

Suzet

3 Dec 2024

·

Stayed 3 nights

Very close to Union station and surrounding places to visit

10

Jörn

25 Jul 2024

·

Stayed 2 nights

Very nice and beautiful hotel which is made with a lot of passion and love. Centrally located between Union Station and Power & Light district. Anytime again.

10

Shawn

17 Jul 2024

·

Stayed 3 nights

Awesome on all levels. Housed in an old Pabst bottling factory only adds to the cool factor. Two great bars that you actually want to hang out at, at least when the weather is nice. Staff was amazing and beyond friendly. Free street parking was easy for us to find, not sure if that’s always the case. Great location near lots of restaurants. Union station an easy 15 minute walk away too.

10

Alexander

5 Oct 2024

·

Stayed 1 night

Great location. Easy to walk to different restaurants. Friday night had lots of food trucks. Entertaining!

10

Karen Louise

11 Nov 2024

·

Stayed 5 nights

Had a great stay. My room was very nice and comfortable. I booked an atrium room, which was fairly dark as there's no outside window, but that's on me not realising when I booked, and not a complaint. All the staff were wonderful, extremely friendly and very helpful. Can't fault them. It was about a 5-10 minute walk to Main Street where you can use the free streetcar to get around. Also, as a solo traveller I felt safe walking around the area around the hotel. Xxx.

8

Jennifer

12 Jun 2023

·

Stayed 3 nights

We chose to stay at the Crossroads Hotel due to its proximity to Union Station. Thanks to the bridge that goes over the rail yard it was a short walk from the station to the hotel. In addition it was also a short walk to the downtown tram and various bus stops. It was also a short walk to Jack Stack and Lidia’s KC. The hotel was built inside an old Pabst storage warehouse. The design is modern and hip. Our room was in an interior section so the “window” looked out into a hall but was covered with enough drapes to provide needed privacy. Of our three night stay there was only one night where we a lot of sound from other areas of the hotel. The staff were friendly and attentive. Overall if we take the train to KC in the future we would stay here again.

10

Andrea

25 Oct 2024

·

Stayed 1 night

This hotel had a very cool vibe. Great lobby bar and rooftop bar. Comfortable beds in a cute room with a nice bathroom. Cool neighborhood, walkable to shopping and restaurants.

10

Sylvia

2 Apr 2025

·

Stayed 1 night

Awesome hotel all around! And in great location!

10

Kipp

22 May 2023

·

Stayed 2 nights

We had a wonderful weekend stay, and loved the easy access to the Kauffman Center and Trolly to downtown.

10

Jackie

21 Mar 2025

·

Stayed 2 nights

The hotel was lovely and in a great location.

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Dining

On site dining earns strong reviews: Lazia is frequently praised, the lobby bar’s wood fired pizza and cocktails are popular, and breakfast is generally well liked. Occasional negatives include slow service or crowds and a few underwhelming items.

Related guest reviews

10

Sharon

4 Oct 2024

·

Stayed 1 night

This hotel is very unique. It was an old warehouse at one time. The staff was friendly and helpful. We ate at Lazio, the hotel restaurant. It was undoubtedly the best and most unique meal we have ever had. Most unusual was the hand pulled mozzarella. The mozzarella madam was delightful and the mozzarella was excellent. Don’t miss this restaurant.

10

Chris

20 Dec 2024

·

Stayed 3 nights

Fantastic hotel! The staff were all super accommodating & friendly. The room was very nice & clean with a modern vintage vibe. The bar is fantastic & so are the restaurants. We'll definitely be back!

8

Kenneth

9 Sept 2025

·

Stayed 1 night

There were loud women outside our window at 1 AM. We think they were staff members. When we complained at checkout the woman in charge was nice enough to remove the parking fee. The bartender at the rooftop bar does not know how to make a martini-worst ever.

10

Deb

16 Sept 2024

·

Stayed 2 nights

Crossroads staff was knowledgeable and helpful with suggestions for places to visit. Lazia was awesome! We’ll be back.

10

Timothy

30 Nov 2024

·

Stayed 2 nights

From check in to check out everything was awesome. Sierra (not sure exact spelling) was very nice and personable. Our room was great and is very unique. The entire hotel lobby is very unique as well. XR is the bar in lobby and has some very good food. The staff there were always friendly (Stevie was very pleasant) and would have a convo with you. The mushroom pizza, french toast, sangweech and drinks were all fantastic. All and all this is a hotel that we would love to come back to if in the area.

10

Paul

16 Feb 2025

·

Stayed 1 night

Beautiful property in a great location. Very comfortable bed in a wonderful room. Enjoyed drinks at the bar and dinner at Lazia on site and they were both very good.

10

Jacque

19 Jul 2023

·

Stayed 2 nights

Restaurant food was absolutely delicious, drinks on the rooftop bar was a must do, and the room was clean and unique. Will definitely stay again

10

Sara

28 Mar 2025

·

Stayed 3 nights

My daughter and I had a great time staying at at the Crossroads for our trip to Kansas City. The location was great and the restaurant, bar and pizza oven were all delicious.

10

Zachary

14 Aug 2023

·

Stayed 1 night

What a cool hotel, from the lively lobby bar & bites, to the refined Italian restaurant Lazia. And don’t miss the rooftop bar & panoramic downtown KC views.

10

Alan

19 Jan 2025

·

Stayed 1 night

My wife and I had a very nice stay at Crossroads. With both of us being retired, we like to “get away” in the middle of the week to avoid crowded hotels. Our room was quiet and clean. We liked the “industrial chic” feel of the decorating. The hotel restaurant was a bit pricey but fantastic food and service. We highly recommend this hotel and the Lazio restaurant.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $315	17
18	19	20	21 $494	22 $259	23 $298	24 $297
25 $242	26 $325	27	28 $304	29 $218	30 $219	31 $211

Su	Mo	Tu	We	Th	Fr	Sa
1 $219	2 $242	3 $274	4 $360	5 $626	6 $481	7
8 $346	9 $279	10 $328	11 $274	12 $215	13 $264	14
15 $199	16 $334	17 $371	18 $371	19 $215	20 $232	21 $432
22 $225	23 $187	24 $187	25 $187	26 $187	27 $241	28 $251
29 $173	30 $215

Crossroads Hotel

Prices for Crossroads Hotel

Monthly average prices

About this property

Location

Room options

Traditional King Guestroom

Studio Suite, 1 King Bed

Family Room, Multiple Beds

Atrium Two Queen

Crossroads Deluxe King

Atrium King Guestroom

Crossroads Deluxe King, Accessible

Traditional Two Queen Guestroom

Guest reviews of Crossroads Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crossroads Hotel

Prices for upcoming dates