Is parking available at the property?

Valet parking is available for a fee of USD 59 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee ranging from approximately USD 15 to 30 per person.

Does the property allow pets?

Pets are allowed with a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the location like in relation to key landmarks?

The property is located in the heart of Portland, within a 15-minute walk of Tom McCall Waterfront Park and Portland State University. It is 1.1 mi from Moda Center and 1.4 mi from Oregon Convention Center, with nearby attractions including Pioneer Place and Pioneer Courthouse Square.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The Hi-Lo, Autograph Collection Hotel in Portland

Average nightly price at The Hi-Lo, Autograph Collection by month, last 12 months (USD)
Month	Average price
January	US$125
February	US$128
March	US$119
April	US$121
May	US$126
June	US$143
July	US$159
August	US$152
September	US$156
October	US$166
November	US$146
December	US$120

What guests think

At The Hi-Lo, Autograph Collection, travelers consistently praise friendly, accommodating staff and generally clean, modern rooms, while many highlight the central, walkable location that’s offset by concerns about the surrounding area, including visible homelessness, late-night noise, and safety.

Rooms are often spacious with comfortable beds and stylish bathrooms, though some guests receive smaller or darker rooms, face brick-wall views, or report hard mattresses and sound transfer. On-site dining and bar experiences range from excellent and convenient to slow or unavailable at times; breakfast feedback varies. Parking is valet-only and pricey for many, but nearby public lots or street options are common alternatives. Expect a stylish stay inside, with an urban environment outside that doesn’t suit everyone.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking is available but considered expensive; many guests use the public lot across the street or nearby garages. The gym is described as decent.

Related guest reviews

8

Thomas

1 Jul 2024

·

Stayed 1 night

This hotel was in a lovely old building that was in the heart of Portland. The rooms were clean and large, perfect for a family of 4. It is easy walking distance to the main shopping area and to nice restaurants and cafes. It also has a decent gym. There was however a lot of noise from the pop-up food trucks that were outside our window. They seemed to get into full swing around 12.00pm and didn’t stop with the loud music until 6.00am. Not ideal for a family, but great if you are in Portland to have a night out.

10

Jessie

5 Nov 2024

·

Stayed 1 night

Check in went great and staff was friendly. Biggest positive is parking across the street.

10

Bayley

17 Mar 2025

·

Stayed 2 nights

This was my first time staying at The Hi-Lo Hotel - and I will surely be back! I was treated with respect from check-in to check-out. Wonderful, modern rooms, a great bar/restaurant, and great extras like the hotel gym. Keep up the wonderful work, everyone!

10

Vannesa Ixel

5 Nov 2023

·

Stayed 2 nights

The hotel itself is gorgeous but the surrounding area is not safe. Parking is complicated unless you are willing to pay $55 for valet. For overnight parking that charges $20 I highly recommend Southpark Garage.

8

Tyler

7 Apr 2025

·

Stayed 2 nights

Over all this is a great place to stay. The biggest issue I ran into was you couldn’t make the room cooler than 67. Staff was great it was all very clean. Water pressure and heat of water was on point. Room was set up wonderfully. You will need to pay for parking no matter what, I chose the lot across the street and paid 24 hours at a time, a little cheaper than their valet parking but not locked up.

10

Madison

18 Jul 2025

·

Stayed 4 nights

wish they had secure free parking otherwise great location

8

Anastacia

4 Apr 2023

·

Stayed 3 nights

The hotel itself is nice and modern, the staff was nice. The hotel has no parking, so you ether park in the street or you pay 55 per night for valet. The surrounding area is full of homeless, and it felt unsafe at night.

10

Zachary

28 Feb 2025

·

Stayed 1 night

Parking lot was full and had to leave our car 2 blocks away. A lil Too spendy for valet parking, but overall nice hotel.

10

Courtney

18 Aug 2025

·

Stayed 3 nights

We stayed here for three nights to explore Portland and it was a great place to stay. The rooms were spacious for a downtown hotel, the beds were so comfy, excellent shower pressure, spotlessly clean, the AC worked great, and the staff were so helpful from directions to donuts to complimentary bottled water on our way out the door each morning (it was so hot outside!) We were an easy walk to Powell Books, excellent food trucks, lots of cute shops. The valet parking is offsite and requires a ~10 minute heads up depending on traffic for them to drive back. We would stay here again if visiting the city.

8

Rodney

11 Dec 2025

·

Stayed 2 nights

It was a very nice day at that hotel. The people were very nice only had valet parking but right across the street had public parking. That was a hell of a lot cheaper.

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AI-generated summary based on recent guest reviews

Cleanliness

Guests frequently describe the hotel and rooms as very clean, with housekeeping generally reliable. A few report lapses such as poorly cleaned bathrooms or infrequent service.

Related guest reviews

6

Ioulia A

30 Jul 2024

·

Stayed 5 nights

We stayed for five nights, our room got cleaned once only. Room service was not available on a few days. The staff at reception was nice. Valet parking was convenient and quick. There were a lot of homeless people on the streets close to the hotel.

10

Nischal Arkali

3 Sept 2025

·

Stayed 1 night

We had an amazing time at this hotel. It’s super clean and new. The rooms are huge and well stocked!! Everyone working here is very friendly and sweet. Definitely coming back here when I’m in town again.

10

Sabrina J

10 Dec 2023

·

Stayed 4 nights

Friendly and polite customer service and very clean rooms

6

Mira

17 Mar 2024

·

Stayed 1 night

Food in the restaurant was terrible. Room was not the cleanest. Bathroom accessories like the cup holding vanity items was dirty.

10

Troy

2 Oct 2025

·

Stayed 3 nights

We enjoyed our stay the staff was great and property is very clean the lobby is a little dated but rooms were comfortable and bathrooms very nice. Must be aware of your surroundings being in city many homeless people in area.

10

Luisita

31 Aug 2025

·

Stayed 2 nights

Clean & Quiet

10

Tina

26 May 2024

·

Stayed 1 night

The room was clean and comfortable. The location was great and nearby our favorite places to visit in Portland. We can't wait to visit Portland again soon.

10

Jacki

7 May 2025

·

Stayed 2 nights

Beautiful hotel, super clean with lovely staff and right downtown so easy walk to everything

10

Anna

14 Sept 2025

·

Stayed 1 night

The Hotel is very nice and clean. I love the staff. Highly recommend!

2

Tracy

28 May 2024

·

Stayed 1 night

Room was nice shower was not cleaned properly and bath jets or filter were not cleaned water was gross when jets were turned on

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and often spacious with stylish bathrooms and comfortable beds. Some guests encounter smaller or darker rooms, brick-wall views, thermostat limits, noise from nearby venues, and a lack of in-room refrigerators.

Related guest reviews

6

will

2 Jun 2025

·

Stayed 2 nights

The room was great, nice view, super soft and comfy bed. My only issue was that the temperature on the thermostat was set to 73 and locked there. I asked 3 different times to have someone come up and change it lower to 69 to make my room more pleasant but after 3 visits there was no fix. I asked for a fan and that was a slight remedy but the noise it created didnt help create and ambiance. Why include a thermostat in the room if you wont allow the customer to set it to where it makes them feel comfortable?

6

Carrie

21 Nov 2025

·

Stayed 2 nights

The room was very clean but smaller and darker than expected through pictures. Was bummed with the room and location I got in a group booking, and another option wasn't suggested to me at check in, and by the time I had the conversation it was too much of a hassle to switch. Overall staff very respectful. Quiet and easy to sleep, but some of our group thought the beds and pillows were very hard. I'd say the price was a maybe 15% high for what it was but I'd recommend it still, but a higher end room.

4

David

24 Nov 2025

·

Stayed 3 nights

The room had really thin walls, could hear a lot of chatter. Windows looked out at a brick wall a few feet from the window. No sitting area etc.

10

Jessica

18 Mar 2025

·

Stayed 3 nights

I really enjoyed my room here. The bed was very comfortable & the room was a good size. The lobby was cute & the bar was nice & convenient. The hotel was literally a 7-8 minute walk from everything- a great location. I wish the front desk would have informed us that we could request a mini fridge when we first arrived because we didn’t know until the next day & there was no mini fridge in the room. The restaurant staff seemed overwhelmed so we did not end up eating there.

8

Emily

21 Jul 2024

·

Stayed 1 night

The room was beautiful and the bathroom was very nice. Unfortunately, the bed and pillows were uncomfortable.

10

Tina

6 Dec 2025

·

Stayed 1 night

lovely hotel. Loved the big room and spacious bathroom. The staff were amazing! The host with the Cat Earrings was so charming and helped me out with a little project I needed for my family gathering. Overall lovely stay

8

Arlene

12 Sept 2024

·

Stayed 4 nights

My only wish would have been to have a fridge in the room. Otherwise a very nice hotel, very clean and comfortable.

10

John

14 May 2024

·

Stayed 5 nights

Terrific hotel in a great downtown location. spacious, beautiful rooms in a recently converted factory building with high ceilings, local materials and smart design. Quiet, well maintained and discreet service. Very near some great dining options. Feels very safe and accessible. Would definitely stay again.

10

Courtney

18 Aug 2025

·

Stayed 3 nights

We stayed here for three nights to explore Portland and it was a great place to stay. The rooms were spacious for a downtown hotel, the beds were so comfy, excellent shower pressure, spotlessly clean, the AC worked great, and the staff were so helpful from directions to donuts to complimentary bottled water on our way out the door each morning (it was so hot outside!) We were an easy walk to Powell Books, excellent food trucks, lots of cute shops. The valet parking is offsite and requires a ~10 minute heads up depending on traffic for them to drive back. We would stay here again if visiting the city.

6

Christian

22 Apr 2024

·

Stayed 3 nights

The hotel was great but my room was located next to a bar that played loud music until 5am every night, I would have appreciated knowing that ahead of time,

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Service

Service is widely praised as friendly and helpful across the property, from front desk to valet and bar. Occasional issues include slow or unavailable room service, short staffing, or difficulties resolving specific requests.

Related guest reviews

10

Lance

14 Jun 2025

·

Stayed 2 nights

This property was an amazing experience. The staff there was excellent & provided me with recommendations to explore the city of Portland!! So much more!!

6

will

2 Jun 2025

·

Stayed 2 nights

The room was great, nice view, super soft and comfy bed. My only issue was that the temperature on the thermostat was set to 73 and locked there. I asked 3 different times to have someone come up and change it lower to 69 to make my room more pleasant but after 3 visits there was no fix. I asked for a fan and that was a slight remedy but the noise it created didnt help create and ambiance. Why include a thermostat in the room if you wont allow the customer to set it to where it makes them feel comfortable?

10

Rodney

14 Jul 2025

·

Stayed 7 nights

We stayed here for seven nights last week. It was a perfect hotel for the two of us (father and adult son). The two beds were very comfortable. There was also a desk and a corner couch. The room felt very big and comfortable. The staff were amazing. The day bartender (Tyler) was a super friendly and helpful person, who told us of places we needed to visit or go to eat. I would stay here again any time that we are in Portland.

10

Brandy

4 Jun 2023

·

Stayed 1 night

The valet was wonderful greeted us upon arrival, open doors, and help with luggage. The concierge was friendly. Great help at check in very knowledgeable about the area and things going on.

10

Tina

6 Dec 2025

·

Stayed 1 night

lovely hotel. Loved the big room and spacious bathroom. The staff were amazing! The host with the Cat Earrings was so charming and helped me out with a little project I needed for my family gathering. Overall lovely stay

10

Kate

7 Aug 2025

·

Stayed 2 nights

Honestly, the staff cannot have been any nicer. Friendly from the moment I walk through the door. I thought the hotel was in a really great location. It was very easy to get to via the train from the airport which I would highly recommend. I will definitely go back to this hotel if I'm ever in Portland, Oregon again.

10

Heather

24 Mar 2025

·

Stayed 1 night

This hotel is always a great choice in Portland. It’s clean the staff is very friendly. I accidentally left my necklace behind and they had it waiting for me at the front desk. Thank you

4

Denise Marie Etcheverry

24 Feb 2023

·

Stayed 2 nights

This property has great style but the staff seemed confused and scattered. Connection issues with Wi-Fi, restaurant was super slow but food was good. Area is sketchy but a few blocks up gets much better.

2

Melissa

27 Jul 2023

·

Stayed 2 nights

Poor service all around. No bottles of water in the entire hotel. Loud. Overall would never stay here again.

6

Jonathan

20 Oct 2024

·

Stayed 1 night

I payed extra for a food and drink credit. They didn’t have any record of it and had to show them a receipt to get it. On the receipt it didn’t show it so i had to rummage through my phone to find any evidence that i payed extra for it. It was a bit humiliating. I did finally get the credit but when i went to use it the restaurant for room service they didn’t answer n after the 3rd call they basically complained that they didn’t have enough employees working so id have around an hour if i wanted food. It didn’t actually take an hour for the food but it was weird that they sounded irritated that i ordered something.. lasting the room i picked on Expedia stated that it had a city view. My room had a frosted window that faced what looked like an AC unit. And a brick wall. I usually don’t leave bad reviews but i was definitely underwhelmed. I shouldn’t be made to feel like I’m burdening employees by simply requesting services that i payed for. Next time I’ll pay the extra 60 bucks and get a room around the corner at the nines.

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AI-generated summary based on recent guest reviews

Location

Central downtown location with easy access to transit, shops and dining. Many guests note the immediate area feels unsafe or uncomfortable due to homelessness, drug activity, and late-night noise.

Related guest reviews

10

Lyndsey

28 Aug 2025

·

Stayed 2 nights

Great room and service. I liked the robe. One elevator wasn’t working, which slowed some things down. Central location in Portland and walking distance to a lot of places.

10

Kaleb Lee Alexander

6 Aug 2025

·

Stayed 3 nights

It was so close to the mall and bus/train station so easy access to everything needed.

10

Kate

7 Aug 2025

·

Stayed 2 nights

Honestly, the staff cannot have been any nicer. Friendly from the moment I walk through the door. I thought the hotel was in a really great location. It was very easy to get to via the train from the airport which I would highly recommend. I will definitely go back to this hotel if I'm ever in Portland, Oregon again.

8

Megan

26 Aug 2025

·

Stayed 2 nights

Hotel was great, but neighborhood is currently really bad

8

Anastacia

4 Apr 2023

·

Stayed 3 nights

The hotel itself is nice and modern, the staff was nice. The hotel has no parking, so you ether park in the street or you pay 55 per night for valet. The surrounding area is full of homeless, and it felt unsafe at night.

8

Manuel

6 Jul 2023

·

Stayed 4 nights

The property in general is good, but the location because of the homeless around feels unsafe at night

6

Alyssa Nicole

13 Apr 2023

·

Stayed 4 nights

The hotel was clean and decor was beautiful. However, the surrounding area outside the hotel was disappointing. There were a lot of unhoused individuals across the street and I questioned the safety of my car parked outside and for my safety walking.

10

Jacki

7 May 2025

·

Stayed 2 nights

Beautiful hotel, super clean with lovely staff and right downtown so easy walk to everything

6

Gina

12 Oct 2025

·

Stayed 2 nights

Stay was okay but area was not the greatest.

8

Birgit

25 Apr 2023

·

Stayed 7 nights

The rooms are large and the hotel is quiet which I really appreciated. Also very clean and the staff was helpful and friendly. Other than that no frills, no mini bar fridge in the room, the restaurant onsite is not great but there are other options around. Business center is a no go but they print docs out by request. Busses and Tram are close by so it‘s easy to get around. My biggest issue was the surrounding area. I live in a large city and am not easily scared but I was not comfortable walking around the area even at daytime, there were drugged out people yelling and coming after you everywhere. For that reason I would not stay there again.

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoy the on-site bar and restaurant, happy hour, and some excellent breakfasts. Others report slow or inconsistent service, mixed food quality, and limited or unavailable room service.

Related guest reviews

10

Mark

21 Mar 2023

·

Stayed 1 night

Always great breakfast and friendly staff.

10

Steve

4 Feb 2023

·

Stayed 1 night

The included breakfast was da bomb.

10

Rachel

15 Jul 2024

·

Stayed 1 night

The room was nice. We able to dind parking Round thw corner that was only 10$ for the night. The hotel had a happy hour with a local spirit and delicious drink!

8

Sharon Hiu Wan

25 Mar 2025

·

Stayed 2 nights

Shower head was not functioning well. Breakfast took long time and food quality was so-so. Only one waiter works during morning breakfast time. He was complaining to everyone and was very stressed. Not a pleasant experience for any customer to start the day.

10

michael

14 Jul 2024

·

Stayed 3 nights

The property was great. Location is somewhat good if you stay in the city. The restaurant and bar are classy and drinks and food is really good

6

Mira

17 Mar 2024

·

Stayed 1 night

Food in the restaurant was terrible. Room was not the cleanest. Bathroom accessories like the cup holding vanity items was dirty.

8

Regina

2 May 2023

·

Stayed 1 night

Room was exceptionally quite. Great dining choices in hotel as well as surrounding areas.

6

Jonathan

20 Oct 2024

·

Stayed 1 night

I payed extra for a food and drink credit. They didn’t have any record of it and had to show them a receipt to get it. On the receipt it didn’t show it so i had to rummage through my phone to find any evidence that i payed extra for it. It was a bit humiliating. I did finally get the credit but when i went to use it the restaurant for room service they didn’t answer n after the 3rd call they basically complained that they didn’t have enough employees working so id have around an hour if i wanted food. It didn’t actually take an hour for the food but it was weird that they sounded irritated that i ordered something.. lasting the room i picked on Expedia stated that it had a city view. My room had a frosted window that faced what looked like an AC unit. And a brick wall. I usually don’t leave bad reviews but i was definitely underwhelmed. I shouldn’t be made to feel like I’m burdening employees by simply requesting services that i payed for. Next time I’ll pay the extra 60 bucks and get a room around the corner at the nines.

10

Mitch

23 Aug 2025

·

Stayed 2 nights

This place is my go to whenever I head to Portland. A great blend of modern updates with some old school charm. The staff has always been very friendly and the restaurant and bar on site was great.

8

Birgit

25 Apr 2023

·

Stayed 7 nights

The rooms are large and the hotel is quiet which I really appreciated. Also very clean and the staff was helpful and friendly. Other than that no frills, no mini bar fridge in the room, the restaurant onsite is not great but there are other options around. Business center is a no go but they print docs out by request. Busses and Tram are close by so it‘s easy to get around. My biggest issue was the surrounding area. I live in a large city and am not easily scared but I was not comfortable walking around the area even at daytime, there were drugged out people yelling and coming after you everywhere. For that reason I would not stay there again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $151	3 $129	4 $141	5 $133	6 $126	7 $113
8 $86	9 $111	10 $213	11 $219	12 $120	13 $107	14 $162
15 $103	16 $123	17 $117	18 $132	19 $121	20 $115	21 $101
22 $94	23 $114	24 $92	25 $97	26 $92	27 $92	28 $95
29 $113	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $103	2 $124	3 $109	4 $94	5 $102
6 $94	7 $103	8 $103	9 $122	10 $109	11 $93	12 $95
13 $94	14 $104	15 $113	16 $101	17 $103	18 $95	19 $95
20 $92	21 $101	22 $124	23 $115	24 $101	25 $95	26 $93
27 $92	28 $103	29 $101	30 $101	31 $122

The Hi-Lo, Autograph Collection

Prices for The Hi-Lo, Autograph Collection

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Double Beds, City View

Junior Suite, 1 King Bed, City View, Corner

Deluxe Room, 2 Double Beds, City View

Premium Room, 1 King Bed, City View (Mobility Hearing Accessible, Tub)

Room, 1 King Bed

Suite, 1 King Bed, City View, Corner

Premium Room, 1 King Bed, City View

Suite, 1 King Bed, City View, Corner

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Guest reviews of The Hi-Lo, Autograph Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Hi-Lo, Autograph Collection

Prices for upcoming dates