NU Hotel

Awesome little gym in the basement. Nice breakfast in the AM. Good area to stay in for food.

It was a pleasant trip. Convenient covered parking garage right beside the hotel just pricey.

The property was clean, but the parking was not convenient because I had to pay $65 per day for parking and I could not do in and out with the car.

Great loction. Parking garage right next door. Couple of blocks from subway stations. Safe neighborhood. Best features for me were fast elevator, nice fitness center, breakfast included! I much preferred staying in Brooklyn than Manhatten. Will definitely book again!!!

It was good BUT the main reason I chose this hotel was bc it said it had parking on site and IT DOESN’T! The website should be updated it’s deceiving specially coming from out of state.

We had a great stay at Nu Hotel- our daughter was starting College and we spent the week in Brooklyn getting her settled. The staff are friendly, attentive and accommodating. The hotel is conveniently located in walking distance to subway lines and transportation into the city. They have a well kept and equipped gym and continental breakfast was simple but had a good variety. I recommend the hotel and we’ll certainly stay there for our next visit.

Front desk very helpful and friendly, especially the smiley man on during the weekday. Loved using the free bikes. Great location. I guess I needed to tell housekeeping if I wanted them. No one ever came for 3 days, but then again I didn't ask for them. Ran out of tp the last day, but were leaving.

Very convenient location, close to subway, lots of dining options. No parking- have to park nearby and pay an additional $50 per day/night.

Nice place, remodeled and updated. Breakfast included, great fitness center, bike available ( if you’re brave). Construction across the street continues 24 hours a day but it wasn’t too noisy. Our room on the fourth floor was pretty quiet.

I know this might be petty but I didn't like the fact they didn't have a microwave inside the room they didn't have a ice machine on our floor we had to the lobby The shower head did not give no pressure and the breakfast selection was not good, But I did like The customer service, the location and the fact that they had bikes that you can ride that came with your stay

Room was not properly cleaned upon arrival. There was a small towel left on the shower curtain bar, and a used room key inside an open drawer. One of the nightstand has no power. Breakfast has limited selection and often crowded. Otherwise the stay was passable, which is quite an extraordinary thing to say, given how much they charge.

Construction is going on just in front of the room windows. The room wasn't cleaned properly. Very uncomfortable shower and loud conditioner in the room. About that was good: location and neighborhood . The stuff is really nice.

The room was spotless and the staff responded quickly when our HVAC wasn't working

I thought the room was comfortable but the hotel could use some up keep. My toilet wasn't working properly and the hallways could use some carpet cleaning. The people working there are very nice with one exception. It was a good location in downtown Brooklyn, but disappointed in the overall experience.

Love this property! Everybody was so nice and there were so many extras there. My only complaint was when we got there, the toilet hadn’t been cleaned, but everything else was clean. We let them know and they cleaned it immediately. Other than that it was a perfect stay!

The room was dirty, the bed is way too low to the ground and the safe didn’t work. We actually considered moving after the first night. Fortunately we didn’t spend much time in the room.

Yes service was great and room was spotless

Lovely, lovely stay. Staff were friendly, room was clean and quite spacious for New York, with comfortable bed and really nice bedding. The free breakfast was a great plus. And the location was outstanding! Easy access to every train line in NYC and great strolling on Smith St. for restaurants, Shelsky’s bagels, and great espresso joints. Except for the common sound of sirens and honking out on the street, the room was quite quiet, with huge windows looking at trees and sky. Our only complaint was the water pressure in the shower. The Wi-Fi was a disaster until we inquired, made a phone call to the access company, and had them reset the connection to our room. Would absolutely book here again.

Excellent value. Clean, well-lit hallways. Well-kept rooms and very clean bathroom. Very helpful staff. Good self-serve breakfast of fresh-cut melon, hard boiled eggs, bread, cereal.

Wasn't the same experience from when I stayed here for a month more than 10 years ago. Hallways and rooms were a little dingy and had signs of wear, but staff were nice.

Wonderful stay. Rooms are lovely, clean and quiet (aside from the slamming doors of other rooms but that seems to happen in every hotel now?). Everyone on staff was super nice and helpful. The "resort fee" feels like a strange scam—an obligatory $25 surcharge each day for not great breakfast and very weak/intermittent WiFi—but the price per night and general stay of the hotel was truly great.

Everything was great, except the WiFi. Very cumbersome to fill the information daily on all devices

The bed was a little low for me, but area was super convenient for the city and eating.

Really great. The only complaint I have is that the shower water pressure was really, really weak. Staff was great. Super convenient location for my visit. Lots nearby.

The AC was so loud. I adjusted the settings and it didn’t help at all, there is a random towel under the mattress. I was scared to touch it. The curtains had what looked to be burns on them. The window seals had stains that could have been cleaned off. The whole forth floor was hot and humid. As you come off the elevator you breath and water and immediately start to sweat. Bathroom shower needs updating bad.

Starting to show its age, could do with a freshening up. Aircon like a jet engine.

Room was clean and enough room for a short stay for 2 people. The bed was firm but WAY TOO BOUNCY. Anytime one person would get in and out of the bed. The other person would go bouncing up in the air. Not good if you are not a very deep sleeper. Also lots of noise from outside, which is to be expected on such a busy street. They only gave you one roll of toilet paper and there was a sharp protrusion from the wall where there should have been a magnifying mirror. The doors are incredibly heavy, there are two sets, and nobody helps you in or out or over opening the door with all your luggage. I was concerned if somebody was elderly how that would work. There’s just one person standing behind the desk and they just watch you struggle. It is a basic no amenity stay.That being said very inexpensive for Brooklyn.

Pros. The hotel is at the heart of Brooklyn, conveniently located at the crossroads of Smith St. and Atlantic Ave. Smith St. has Main Street vibes and upscale bakeries and restaurants. Walkable to the Transit Museum and Brooklyn Borough Hall. Breakfast is filling and the rooms are clean. Cons. The bed has pretensions of being a waterbed. Any movement has a ripple effect. Worst. Bed. Ever. If you are not alone. No exhaust in the bathroom and it stinks when used.

We were initially put in a accessible room (not requested) and after 1 shower the whole bathroom floor had flooded - very poor shower layout, the water then went under the wall of the bathroom into the bedroom coming up through the floor boards, water damage is evident on the walls/floor, seems like this is a known issue to the hotel but people are continued to be booked in this room… disappointing start to the trip as they couldn’t move us to a new room for the first night. Moved on our second night and had no issues, quick and basic breakfast and the bikes provided were great!

We enjoyed the uniqueness of the room & hallway decor! The chalk walk in the bathroom was great, but I didn’t love the very low beds. Room was definitely overpriced. The included breakfast was above average. However, there was loud construction occurring and other very loud noises at all hours during our entire stay. We couldn’t sleep.

The staff were awesome - friendly and accommodating.

Location, clean room, great staff!

Convenient location. It appeared that the continental breakfast was wrapped into the amenity fee. Lobby insipid, concrete floor, with metal chairs-bad combo! Irritating things: room did not have full complement of towels, specifically wash cloths. Tissue supply ran out. Broken glass on shower door. Day manager attentive to a fault. Weekend/evening crew seemed passive, indifferent. Again, sub-par given overall cost of stay-factoring added taxes/fees.

Our stay at this hotel was disappointing, to say the least. On the first night, we discovered that our heat was broken and the toilet wouldn’t flush. With no immediate assistance available, we had to manually pull the broken chain in the tank every time we used it. The front desk offered no urgency or concern. After speaking with three different people about a room change, we were told to return from our day by 6 PM or they wouldn't move us. When we got back, we were told the original issues had been resolved, but we opted to move to a new room anyway. Thankfully, the new room was in working order and offered slightly better amenities. Housekeeping is supposedly scheduled every other day and we had to ask to make sure it would get done. Overall, the lack of care and the steep holiday pricing made this experience feel like a rip-off. This was far below the standard I’d expect for the price we paid, and I would not recommend this hotel to others.

The location is perfect as it’s an easy walk to family in Carroll Gardens. Our only negative was the unfriendly greeting upon our arrival Sunday evening. I called in advance to indicate a late arrival. When we arrived at 8:45 pm, it seemed as if we were imposing.

The old woman who checked me in ruined my entire stay, I ended up leaving.

The manager and staff was so indifferent, unprofessional and invasive and rude. They were so disrespectful, deliberately tried to antagonize me. Hostile crazy environment I don’t work there. I’m a guest! biased, prejudicial behavior It’s disgusting and it will not be tolerated. I’m certainly not staying there for free. It’s my money my money.. The actions of the general manager, Ari was completely illegal. Defamation. He lacks the leadership skills to make decisions. Well decisions that makes sense.. It will not be forgotten the WHY! taking legal actions. They know why.

We had a great stay at Nu Hotel- our daughter was starting College and we spent the week in Brooklyn getting her settled. The staff are friendly, attentive and accommodating. The hotel is conveniently located in walking distance to subway lines and transportation into the city. They have a well kept and equipped gym and continental breakfast was simple but had a good variety. I recommend the hotel and we’ll certainly stay there for our next visit.

Front desk very helpful and friendly, especially the smiley man on during the weekday. Loved using the free bikes. Great location. I guess I needed to tell housekeeping if I wanted them. No one ever came for 3 days, but then again I didn't ask for them. Ran out of tp the last day, but were leaving.

I really love this hotel — it’s located in an awesome area with great staff. I mostly interacted with Zay, Jewels, and Stanley. Their professionalism and care were crucial for me as a solo traveler. They were friendly and kind but at the same time professional and deliberate. I literally came back bc I wanted a hotel where I could feel like home — to feel welcome in a human way — and NuHotel was without competition. Two other staff members that I interacted with briefly included Trudy and Rakim. They were also very kind. Thank you guys for making me feel welcome. I didn’t come here under happy circumstances but you made my stay a lovely one. Keep being your best selves and never stop learning! O the places you’ll go 💕🙏

Great location, easy subways into Manhattan.

Good location

Great location to explore Brooklyn and NYC

Great loction. Parking garage right next door. Couple of blocks from subway stations. Safe neighborhood. Best features for me were fast elevator, nice fitness center, breakfast included! I much preferred staying in Brooklyn than Manhatten. Will definitely book again!!!

I had an excellent stay. Clean sheets and room. Friendly and efficient staff. cool room layout and awesome location for Brooklyn Heights, cobble hill, park slope etc. Train stations nearby.

Nice place in Brooklyn. Opposite is a massive building site - while I stayed they didn't work

Efficient, clean, comfortable, and conveniently located

always a pleasure to stay here... the rooms are comfortable and the area quite nice. close to a lot.

Very convenient location, close to subway, lots of dining options. No parking- have to park nearby and pay an additional $50 per day/night.

We absolutely loved our stay at the NU Hotel in Brooklyn. The location was perfect. There were restaurants and coffee shops within walking distance, so we visited many of those. It's also only a few blocks to the subway to go into Manhattan, which made it very convenient to go into the city. We came back at night several times, and I never felt unsafe coming back to our hotel. After reading the reviews from others, I was concerned about both the construction and the breakfast at NU Hotel. Our room was directly across from the construction site, and I don't know if they just weren't doing anything overly noisy during our stay -- but with the sound of the air conditioner, I didn't even hear the construction noise at all. A couple of times, I looked out to see if they were even working that day. I also thought the breakfast was fine -- there were simple things like boiled eggs, bagels with lunch meat and cheese, fresh fruit (oranges and bananas). The coffee was great. Parking was simple with being next door. Overall, I was extremely happy with our stay at NU Hotel, I would most definitely stay again when coming to Brooklyn.

Breakfast could've been better...

Good breakfast

The only thing I don't like is that breakfast is always the same. If you have more than 3 days left, they should vary it. It's very boring to eat the same thing every day. They should also be careful to stock the bathroom supplies.

Breakfast is really bad.

This is a a suitable, reasonable hotel in a great location. The staff was incredibly helpful and friendly. Wish the food options were better - they have a small menu 5-10pm through a 3rd party and a very basic free breakfast every morning. The bed was a bit uncomfortable but served its purpose. Would stay there again when looking for a money saving option.

Very comfortable hotel with friendly staff. Delicious free breakfast. This was our second stay and we will definitely return again. The location is perfect even with the construction across the street.

Excellent value. Clean, well-lit hallways. Well-kept rooms and very clean bathroom. Very helpful staff. Good self-serve breakfast of fresh-cut melon, hard boiled eggs, bread, cereal.

Nice boutique hotel, well located in Brooklyn. Current 3 star rating appropriate. A good breakfast is included.

We loved our stay here. Had everything we needed for our 6 night stay. Was a little loud sleeping with my head next to the air con unit though! Staff all really friendly and helpful. Great breakfast options.

met family. the hotel is clean and basic. breakfast simple very basic. maybe expensive foe what you get but ok