American Inn North Kansas City

Loved the stay I've booked a room a few times

Horrible. Refused my room because it was a non smoking that smelled like smoke and they refused a refund. Would never recommend even if you didnt care "how bad it could be"

I didn’t experience any trouble with my stay. The room was clean when I arrived.

My non-smoking room is obviously not a non-smoking room.

This property was very disappointing. The common areas were extremely unclean, and there was a strong odor throughout the building. The listing did not indicate that the environment would smell like smoke, which made the experience uncomfortable. I reached out to the hotel and to Hotels.com about the condition of the room, but neither was willing to offer a resolution. Based on my experience, the condition of the property did not match what was presented on the booking site.