Quality Suites NYC Gateway

The bathroom was a mess. Pipes broken held by tape, and still leaked. Shower head falling off. A bit of real tic to the building would go a very long way. Breakfast was meh! And they have a lady that rather then seem helpful, gives you a feeling of judgement every time you grab any of the breakfast foods. It was quite uncomfortable to be honest. Maybe if the lady would stay away and periodically restock items that would be best. I will not stay there again. I will spend the extra money for a better experience.

it’s good. there’s definitely better options but this is good as well.

The bathrooms don't work.

The staff affected my stay by misinforming me. The male oriental manager C, refused to assist me and hung up on me after extending my stay.

Hot tub needed some refinishing and cleaning. Shower was loud and tub needed work and cleaning also.