Locale Med Center at Vantage

No lighting in dining nor living area. Broken aqua massage and broken heater in hot tub. Difficult entering the garage. Parking was a difficult, long drive up 6 floors. Coffee maker in lobby didn’t work. Quick and attentive with responses.

Poor parking options. Not clearly explained.

Wonderful stay! Very clean and beautiful pool view!

The apartment we were in had no TV in the bedroom, which, whatever, but it seemed odd for such a nice place. Hallway lights were motion-sensor and several were out, so it was really dark. The bathroom lights in the unit were working for 1/3 of the available lights. A closet door was broken. However, it was clean, albeit a little janky, the view was pretty good, the people in the lobby were friendly, as were the residents. The building and its pool/jacuzzi/deck area was nice, but we were never given instructions on how to access that. It seems like they are advertising it, but then don't really give you the door codes - maybe, unless you ask directly? I would stay there again, I suppose, but would love access to all amenities.

It was a nice stay. How ever why is the parking so expensive if you are staying there and you have to park only on the 6th level.

I stayed here for an extended medical trip and it was perfect. I really appreciated the privacy, comfort, and convenience. Not too mention the beautiful pool.

We loved our unit except for the peeling cupboards in the kitchen. Feel like this could have been fixed before we arrived. The corner units have great windows and a wonderful view. Really disappointed that the hot tub was not hot. This is our second time staying here and there is always something wrong/not working in the pool area.

Worst check in instructions I have ever been given. Took me almost an hour to find the keys and figure out where to park. Other than that the place was ok. Bed was not comfortable at all but the gym was really nice.

Several steps to contactless check in but none overly complicated, more just use common sense and follow the steps they send via text. Parking was on site in deck, secured by large doors and requiring fob to enter so felt secure. We did not use amenities onsite but looked around and they seemed clean and inviting: Actual unit had VERY firm mattress which we found very uncomfortable but recognize this is a preference. A TV in the bedroom would be an inexpensive upgrade with great value added. Carpet in bedroom appeared worn and not the cleanest, bathroom floor grout could use a steaming and the shower curtain was a disaster (wouldn’t stay on hooks) but nothing so bad that we wouldn’t stay again if in the area. We arrived late and only food option was a McDonalds a mile or two away. In the daytime there is much more available, plenty of variety. As it is in the area of many hospitals there were sirens many times but area felt safe. Several reviews said walking distance to MDA or TX Children’s but I think that would depend on destination and weather—definitely too hot in June and August when we visited for a lengthy stroll. All in all, we’ll definitely have this property on our list for return visits.

This property was perfect for us as we wanted to be close to the MD Anderson facility. The amenities are very nice. Great pool, patio, bbq grills, hot tub and a pool table. Apartment was furnished nicely. Kitchen only had 2 plates, 2 bowls and 2 salad plates. No serving bowls. Would be nice to have more place setting/ serving bowls. Glad to have a Washer and Dryer in the unit. Contact with booking staff was excellent and they responded to emails very quickly. I highly recommend this property.

The property was clean and in good condition. Parking was OK overall, it was a good stay. However, there were a couple of items that should be noted. One minor nuisance was that there were ants in the bathroom and in the living room. The second issue was the bathtub. It was a garden tub style and somewhat difficult to get into if you have mobility issues. Also, the water did not drain well at all for the shower. Cleanliness was good, the bed was very comfortable, and overall it was good.

Everything was good but inside the washer machine swirl part was dirty and the towels had stains on them and there was a smell in the place almost the entire trip but other than it was good . The bed also couldve been more comfortable. I think that was my first experiencing a type bed lol there was so no spring to it .

Except for the carpet in the bedroom, the rooms were spotless. Great views. Convenient to MD Anderson and the rest of the Texas Medical Center.

Very clean and spacious room

Wonderful stay! Very clean and beautiful pool view!

Carpets need to be cleaned. Paper towel holder, towel racks and bathroom sink need to be repaired. Check-in communications need to contain the correct number to access keys. Nice size property with 2 bedrooms and 2 bathrooms.

The carpet in the main bedroom needs to be replaced or at the least deep cleaned. Only half the light bulbs worked in main bathroom over sinks. The bedside lamp light bulb was out too. Very difficult for older people to figure how to keys to room and how to use to get around rooms and parking garage. Not enough comfortable places 4 people to set and watch tv. Did not enjoy only streaminng service TV. Very disappointed there were no tv in bedrooms. Only 1 in the whole place.

Several steps to contactless check in but none overly complicated, more just use common sense and follow the steps they send via text. Parking was on site in deck, secured by large doors and requiring fob to enter so felt secure. We did not use amenities onsite but looked around and they seemed clean and inviting: Actual unit had VERY firm mattress which we found very uncomfortable but recognize this is a preference. A TV in the bedroom would be an inexpensive upgrade with great value added. Carpet in bedroom appeared worn and not the cleanest, bathroom floor grout could use a steaming and the shower curtain was a disaster (wouldn’t stay on hooks) but nothing so bad that we wouldn’t stay again if in the area. We arrived late and only food option was a McDonalds a mile or two away. In the daytime there is much more available, plenty of variety. As it is in the area of many hospitals there were sirens many times but area felt safe. Several reviews said walking distance to MDA or TX Children’s but I think that would depend on destination and weather—definitely too hot in June and August when we visited for a lengthy stroll. All in all, we’ll definitely have this property on our list for return visits.

Very Clean And Spacious Room.

Very clean, more like an apartment. We had a great stay.

Except for the carpet in the bedroom, the rooms were spotless. Great views. Convenient to MD Anderson and the rest of the Texas Medical Center.

Very clean and spacious room

The apartment we were in had no TV in the bedroom, which, whatever, but it seemed odd for such a nice place. Hallway lights were motion-sensor and several were out, so it was really dark. The bathroom lights in the unit were working for 1/3 of the available lights. A closet door was broken. However, it was clean, albeit a little janky, the view was pretty good, the people in the lobby were friendly, as were the residents. The building and its pool/jacuzzi/deck area was nice, but we were never given instructions on how to access that. It seems like they are advertising it, but then don't really give you the door codes - maybe, unless you ask directly? I would stay there again, I suppose, but would love access to all amenities.

The carpet in the main bedroom needs to be replaced or at the least deep cleaned. Only half the light bulbs worked in main bathroom over sinks. The bedside lamp light bulb was out too. Very difficult for older people to figure how to keys to room and how to use to get around rooms and parking garage. Not enough comfortable places 4 people to set and watch tv. Did not enjoy only streaminng service TV. Very disappointed there were no tv in bedrooms. Only 1 in the whole place.

Very spacious and great view of city.

Overall beautiful views of city - 12 foot ceilings all glass living room. No TV's in bedrooms! So, our remote went bad, no TV until next day, they didn't seem to know that cleaning staff could just give me a new remote (I had to find this out on my own in hallway after many msgs). All "communications" are off-site, so plenty of msgs, but not really there to help if needed. Still, reasonably priced, great apartment right in Medical Area. Few restaurants in area, took Uber to eat, usually 3 - 8 miles away. Uber better as car rental $30 parking/day, & driving in Houston traffic not worth it. Uber usually 5 minutes away. I would stay there again.

Great spacious corner unit. Great view of city. I would definitely stay there again. Host was responsive several when initial entry code didn't work. Parking is limited for guest but overall wonderful stay.

Great location to be near all hospitals. It was clean and very equipped. The only big inconvenience to us was the fact there are no TVs in the rooms. When you have just left the hospital and have to lay down, you want to be in your bed not on a sofa in the living room.

Several steps to contactless check in but none overly complicated, more just use common sense and follow the steps they send via text. Parking was on site in deck, secured by large doors and requiring fob to enter so felt secure. We did not use amenities onsite but looked around and they seemed clean and inviting: Actual unit had VERY firm mattress which we found very uncomfortable but recognize this is a preference. A TV in the bedroom would be an inexpensive upgrade with great value added. Carpet in bedroom appeared worn and not the cleanest, bathroom floor grout could use a steaming and the shower curtain was a disaster (wouldn’t stay on hooks) but nothing so bad that we wouldn’t stay again if in the area. We arrived late and only food option was a McDonalds a mile or two away. In the daytime there is much more available, plenty of variety. As it is in the area of many hospitals there were sirens many times but area felt safe. Several reviews said walking distance to MDA or TX Children’s but I think that would depend on destination and weather—definitely too hot in June and August when we visited for a lengthy stroll. All in all, we’ll definitely have this property on our list for return visits.

Very Clean And Spacious Room.

A Disastrous Start to Our Vacation Upon arrival at Locale, our excitement quickly turned into frustration and disbelief. After a long journey, we were greeted with the shocking news that there were no keys available for us. The locker was open and empty where they kept keys for guests. Despite having made our reservation well in advance, the staff seemed unprepared and disorganized, leaving us stranded without a room. What made the situation worse was the lack of empathy or assistance from the property management. Instead of offering a solution, we were bluntly told to look for other accommodations, which left us feeling abandoned and stressed at the start of our supposed vacation. The experience was not only inconvenient but also incredibly disappointing. It's unacceptable for guests to arrive only to find out they have nowhere to stay, especially without prior notification. This lack of professionalism and customer service has completely turned me off from ever booking with Locale Medical Center Houston again. For those considering staying here, I strongly advise looking elsewhere. The risk of having your travel plans thrown into chaos is too high. There are plenty of other properties that value their guests and understand the importance of reliable service.

Service was helpful.

This property is amazing! I had to stay in Houston for surgery and the apartment has all the comforts of home plus all the extras of a resort. Isiah at the front office is so nice and helpful. It was 4 minutes from hospital so no stress in driving. HEB is right up the road as well. We cooked on the very nice, clean outdoor grilling area by the pool and lounged in the cabana. I will definitely stay here again for even just a weekend getaway. It was perfect place for perfect price!

Apartment was exactly as advertised! Responded to my inquiries timely and assisted appropriately

Thoroughly enjoyed my stay. Advised my partner and family we will always stay here during our houston visits. Communication top tier, apartment exceeded expectations and very smooth process. Thank you guys again

Worst check in instructions I have ever been given. Took me almost an hour to find the keys and figure out where to park. Other than that the place was ok. Bed was not comfortable at all but the gym was really nice.

Be careful with Locale. They didn’t respect our booking, blaming Expedia for double booking. The people at the call center is rude, unhelpful and they don’t bother to give a solution. We found out at the check in and had to find a place to stay.

Checkin process is not so easy

2/10. Spacious room and friendly staff. We had an incident where we requested new mattress pads and the staff unmade the bed, shoved all the sheets in the corner and didn't remake the bed. I was also accused of taking the key fob when I left (thanks Roseanne) which didn't happen, so the staff is less than honest. And trying to get inside this building after hours is a nightmare and kind of scary. I will never stay here again and recommend others heed my advice.

The property was lovely. Staff answered all our promptly

Except for the carpet in the bedroom, the rooms were spotless. Great views. Convenient to MD Anderson and the rest of the Texas Medical Center.

I really enjoyed my stay. The apartment was clean and spacious. The nice amenities. My favorite part was the pool and the gym. However, there’s not a lot of restaurants that are within walking distance. I would definitely stay again.

The hotel is in an area where everything you need is a few minutes away.

Had medical treatment at MD Anderson. Was great location to medical facilities.

Convenient to Med Centers, Hermann Park and Houston’s Zoo

Great location to be near all hospitals. It was clean and very equipped. The only big inconvenience to us was the fact there are no TVs in the rooms. When you have just left the hospital and have to lay down, you want to be in your bed not on a sofa in the living room.

Perfect location for the medical center, great price, wonderful accommodations.

Fantastic place if you’re going to MD Anderson

Walkable to MDA! Nice amenities. Would stay here again!

Great stay! Clean, spacious, conveniently located, very secure all at a very reasonable price.

No lighting in dining nor living area. Broken aqua massage and broken heater in hot tub. Difficult entering the garage. Parking was a difficult, long drive up 6 floors. Coffee maker in lobby didn’t work. Quick and attentive with responses.

I really enjoyed my stay. The apartment was clean and spacious. The nice amenities. My favorite part was the pool and the gym. However, there’s not a lot of restaurants that are within walking distance. I would definitely stay again.

This property is amazing! I had to stay in Houston for surgery and the apartment has all the comforts of home plus all the extras of a resort. Isiah at the front office is so nice and helpful. It was 4 minutes from hospital so no stress in driving. HEB is right up the road as well. We cooked on the very nice, clean outdoor grilling area by the pool and lounged in the cabana. I will definitely stay here again for even just a weekend getaway. It was perfect place for perfect price!

Overall beautiful views of city - 12 foot ceilings all glass living room. No TV's in bedrooms! So, our remote went bad, no TV until next day, they didn't seem to know that cleaning staff could just give me a new remote (I had to find this out on my own in hallway after many msgs). All "communications" are off-site, so plenty of msgs, but not really there to help if needed. Still, reasonably priced, great apartment right in Medical Area. Few restaurants in area, took Uber to eat, usually 3 - 8 miles away. Uber better as car rental $30 parking/day, & driving in Houston traffic not worth it. Uber usually 5 minutes away. I would stay there again.

Several steps to contactless check in but none overly complicated, more just use common sense and follow the steps they send via text. Parking was on site in deck, secured by large doors and requiring fob to enter so felt secure. We did not use amenities onsite but looked around and they seemed clean and inviting: Actual unit had VERY firm mattress which we found very uncomfortable but recognize this is a preference. A TV in the bedroom would be an inexpensive upgrade with great value added. Carpet in bedroom appeared worn and not the cleanest, bathroom floor grout could use a steaming and the shower curtain was a disaster (wouldn’t stay on hooks) but nothing so bad that we wouldn’t stay again if in the area. We arrived late and only food option was a McDonalds a mile or two away. In the daytime there is much more available, plenty of variety. As it is in the area of many hospitals there were sirens many times but area felt safe. Several reviews said walking distance to MDA or TX Children’s but I think that would depend on destination and weather—definitely too hot in June and August when we visited for a lengthy stroll. All in all, we’ll definitely have this property on our list for return visits.

This property was perfect for us as we wanted to be close to the MD Anderson facility. The amenities are very nice. Great pool, patio, bbq grills, hot tub and a pool table. Apartment was furnished nicely. Kitchen only had 2 plates, 2 bowls and 2 salad plates. No serving bowls. Would be nice to have more place setting/ serving bowls. Glad to have a Washer and Dryer in the unit. Contact with booking staff was excellent and they responded to emails very quickly. I highly recommend this property.

Clean, comfortable, easy check in, quiet, good gym. The pool looks nice but it wasn't pool weather. Be aware that parking is an expensive extra which I find ridiculous in this location. A few items were missing/lacking from the kitchen, one of the bowls, a corkscrew and a can opener. It was not obvious who to notify about this. Nothing vital but a little annoying. Several mornings the 7th floor coffee machine was either out of beans or not working. We would consider staying again when in Houston.