Name: The Westin Oaks Houston at the Galleria
Address: 5011 Westheimer, The Galleria, Houston, Houston (and vicinity), Texas, United States of America, Houston, Harris County, United States of America
Rating: 8.83

Guest reviews

8.8

Fabulous

Based on 1,003 verified reviews

Who stays here?

Business

36%

Couple

19%

Family

32%

Group

8%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At The Westin Oaks Houston at the Galleria, travelers consistently praise the direct mall access and central location, along with generally clean, comfortable rooms and friendly staff, making it a convenient base for shopping, business, and short getaways.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Anthony

May 1, 2026

·

Stayed 3 nights

Great location, great staff. My room (1307) had a leaking shower hose which would squirt and wet up the outside floor the moment you turned on the water. Also, my room was a Junior suite; was surprised that there was no microwave or separate small sink.

10

Dionne

Apr 6, 2026

·

Stayed 3 nights

Pet friendly. Good drinks at bar

10

Cesar

Apr 3, 2026

·

Stayed 1 night

Excelente

2

Ioannis

Feb 18, 2026

·

Stayed 2 nights

No water for sell after 11 pm, cold shower for the next 2 days until they gave me another room to take a shower. The towels smelled like Cat piss ( not even kidding) probably because of humidity in their laundry room, they said I had free breakfast because of the incident and later on they charged me .. telling me its only pending and that im assuredly getting my money in around 30 days because im an international client. Don't stay here , I only did because I went for shopping.

10

Casey

Feb 16, 2026

·

Stayed 2 nights

Clean and spacious

5011 Westheimer, The Galleria, Houston, Houston (and vicinity), Texas, United States of America

Location

With a stay at The Westin Oaks Houston at the Galleria in Houston (The Galleria), you'll be within a 15-minute walk of Gerald D. Hines Waterwall Park and River Oaks District. This hotel is 1.1 mi (1.7 km) from Highland Village and 1.3 mi (2.1 km) from Uptown Park.

Westheimer Road(0.1 miles)

The Galleria(0.1 miles)

Williams Tower(0.3 miles)

Gerald D. Hines Waterwall Park(0.3 miles)

River Oaks District(0.6 miles)

Richmond Avenue(0.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site, but it is limited. Valet parking is also offered for a fee of USD 58.00 per night, which includes in/out privileges.

Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately USD 30.00 per person.

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability and possible additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility features are not provided.

The hotel is located in Houston's Galleria area, within a 15-minute walk of Gerald D. Hines Waterwall Park and River Oaks District. It is approximately 1.1 miles from Highland Village and 1.3 miles from Uptown Park.

Yes, the hotel features an outdoor swimming pool, which is accessible from 6:00 AM to 10:00 PM. The pool is seasonal and may not be available year-round.

Children 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The hotel offers rollaway beds for a fee of USD 20.00 per night, subject to availability. Advance request or confirmation may be required.

The Westin Oaks Houston at the Galleria

Amenities

Property description

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