Hotel Ojo de Agua

US$56
/ night

Avg. for October

Hotel Ojo de Agua - Image 1
Hotel Ojo de Agua - Room
Hotel Ojo de Agua - Room
Hotel Ojo de Agua - Pool
Hotel Ojo de Agua - Bathroom

Prices for Hotel Ojo de Agua

Select dates to see prices and availability

US$56
/ night

Avg. for October

Monthly average prices

Nightly prices at Hotel Ojo de Agua average US$56 in the cheapest month (October) and US$129 in the most expensive month (February), based on the last 12 months.

Average nightly price at Hotel Ojo de Agua by month, last 12 months (USD)
MonthAverage price
JanuaryUS$101
FebruaryUS$129
MarchUS$78
AprilUS$64
MayUS$61
JuneUS$62
JulyUS$65
AugustUS$61
SeptemberUS$60
OctoberUS$56
NovemberUS$60
DecemberUS$75

Most expensive: February (~US$129)

Cheapest: October (~US$56)

About this property

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
  • Parking

  • Airport shuttle

  • Multilingual staff

  • Garden

  • Fishing

  • Towels

Location

0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, Quintana Roo, Mexico

Ojo de Agua Beach (0.1 Miles)

Arrecife de Puerto Morelos National Park (0.1 Miles)

Puerto Morelos Town Square (0.3 Miles)

Puerto Morelos Artists’ Cooperative (0.3 Miles)

San Jose Catholic Parish (0.4 Miles)

Faro Inclinado (0.4 Miles)


Room options

Standard Room

1 Large Double Bed

Sleeps 2

154 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

Superior Room, Sea View

1 Large Double Bed

Sleeps 2

154 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

Family Room

2 Double Beds
and
1 Sofa Bed

Sleeps 5

224 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

Standard Room, 2 Double Beds

2 Double Beds

Sleeps 4

195 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

Guest reviews of Hotel Ojo de Agua

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Hotel Ojo De Agua is praised for its unbeatable beachfront location and walkable access to Puerto Morelos's restaurants and town square, while feedback frequently notes its modest, budget nature and generally friendly, helpful staff.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Miguel

IAN-logo

3 weeks ago

·

Stayed 1 night

No hot water at the room, no beach towel, no coffee pot.
No hot water at the room, no beach towel, no coffee pot.

2

Carlos

IAN-logo

16 Jul 2026

·

Stayed 4 nights

I arrived late and was informed that my requested double bed was no longer available due to water problem with the intended booking. I was directed to their "sister" hotel around the corner and given a sub-standard room. The a/c worked well and the direct access to the beach remained however, something seemed completely off about being directed. The loaner /backup room down the street was no where near the quality displayed for the original room LEADING ME TO BELIEVE that the original room at "Ojo De Agua" was a false to begin with. Beware of this potential scam.
I arrived late and was informed that my requested double bed was no longer available due to water problem with the intended booking. I was directed to their "sister" hotel around the corner and given a sub-standard room. The a/c worked well and the direct access to the beach remained however, something seemed completely off about being directed. The loaner /backup room down the street was no where near the quality displayed for the original room LEADING ME TO BELIEVE that the original room at "Ojo De Agua" was a false to begin with. Beware of this potential scam.

2

Gloria Ellen

EXP-logo

30 Jun 2026

·

Stayed 4 nights

Nothing. No running hot water for bathing. Bugs in the shower. No amenities what so ever. Property looked like under construction. Would not recommend.
Nothing. No running hot water for bathing. Bugs in the shower. No amenities what so ever. Property looked like under construction. Would not recommend.

10

Emilio

EXP-logo

28 Jun 2026

·

Stayed 2 nights

Good
Good

2

GORGE

EXP-logo

27 Jun 2026

·

Stayed 4 nights

⭐☆☆☆☆ (1/5) Avoid this hotel at all costs. This was one of the worst hotel experiences of my life. The room looked absolutely nothing like the photos advertised online. It was old, extremely dirty, poorly maintained, and we even found cockroaches inside the room. I’ve attached photos so everyone can see the real condition of this place. The refrigerator was so filthy that it was disgusting to even open it, let alone store food inside. There were exposed electrical wires in the room, creating a serious safety hazard, especially for families traveling with young children. There was no microwave in the room, and the TV wasn’t even properly connected.I was traveling with my 18-month-old daughter and brought homemade food because she follows a special diet. We simply asked the restaurant staff to warm up her food for a few seconds. Both the restaurant staff and the hotel management refused. It was obvious they cared more about forcing guests to buy food from the restaurant than helping a toddler. That complete lack of compassion and basic customer service was honestly the most upsetting part of our stay. The swimming pool was also dirty and did not look clean or safe to use. This hotel is dirty, outdated, poorly maintained, and provides terrible customer service. The photos are misleading, and the reality is completely different. If you care about cleanliness, safety, or you’re traveling with children, do yourself a favor and stay somewhere else. This hotel does not deserve money
⭐☆☆☆☆ (1/5) Avoid this hotel at all costs. This was one of the worst hotel experiences of my life. The room looked absolutely nothing like the photos advertised online. It was old, extremely dirty, poorly maintained, and we even found cockroaches inside the room. I’ve attached photos so everyone can see the real condition of this place. The refrigerator was so filthy that it was disgusting to even open it, let alone store food inside. There were exposed electrical wires in the room, creating a serious safety hazard, especially for families traveling with young children. There was no microwave in the room, and the TV wasn’t even properly connected.I was traveling with my 18-month-old daughter and brought homemade food because she follows a special diet. We simply asked the restaurant staff to warm up her food for a few seconds. Both the restaurant staff and the hotel management refused. It was obvious they cared more about forcing guests to buy food from the restaurant than helping a toddler. That complete lack of compassion and basic customer service was honestly the most upsetting part of our stay. The swimming pool was also dirty and did not look clean or safe to use. This hotel is dirty, outdated, poorly maintained, and provides terrible customer service. The photos are misleading, and the reality is completely different. If you care about cleanliness, safety, or you’re traveling with children, do yourself a favor and stay somewhere else. This hotel does not deserve money

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.


FAQs about Hotel Ojo de Agua

Is parking available at the property?

Parking is available at the property, but specific details regarding the type (private/public, on-site/off-site, covered/uncovered) and cost are not provided.


What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee of approximately MXN 250 for adults and children.


Does the property allow pets?

No pets and no service animals are allowed at this property.


What are the standard check-in and check-out times?

The standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.


Are airport shuttle services available?

Airport shuttle services are available for a surcharge of MXN 900 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property is not wheelchair accessible, and specific accessibility features such as step-free entrances and wheelchair-accessible facilities are not available.


Where is the property located in relation to key landmarks?

The property is located on the beach, just steps from Ojo de Agua Beach and 6 minutes by foot from Puerto Morelos Town Square. It is 1.7 miles from Puerto Morelos Beach and approximately 16.5 miles from Cancun International Airport.


Does the property have a swimming pool?

Yes, the property features an outdoor pool. Specific operational hours and seasonal availability are not provided.


What are the policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


Have a question?

Instant AI responses are based on hotel information


Prices for upcoming dates

October 2026
November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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