Name: Aloft by Marriott Frisco
Address: 3202 Parkwood Boulevard, Frisco, Texas, United States of America, Frisco, Texas, US
Price range: US$81–US$373 per night
Rating: 8.45

What guests think

At Aloft Hotel Frisco, guests consistently praise the friendly staff, clean, modern rooms, and a convenient location near shopping and dining, while a noticeable minority report maintenance hiccups and facility shortcomings that occasionally affect comfort and ease.

Common positives include smooth check-in, comfortable beds, and a lively lobby-bar atmosphere. Recurring drawbacks include a very small pool, occasional elevator outages, TV or AC issues, and inconsistent housekeeping or odors in some areas. Overall, expect a modern, convenient stay with strong service but occasional maintenance or amenity trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The social lobby and on site bar are popular, but guests note a very small pool and occasional elevator or lobby machine outages; bar hours can be limited.

Related guest reviews

10

Timothy

26 Feb 2024

·

Stayed 2 nights

I always like staying at Aloft hotels. Simple, modern design. Although pricey for b'fast sandwiches and pantry items, they make up for it with the happy hour drink prices and dinner menu.

8

Patrick M

1 Dec 2022

·

Stayed 19,322 nights

Liked the room and area around the hotel. Would have preferred an indoor pool and the lounge to be open better hours.

10

Patti

9 Jan 2024

·

Stayed 3 nights

The gathering space in the lobby was excellent for our crew who was attending the FCS Championship. The rooms were spacious, comfortable, and clean.

10

Amber

12 Sept 2024

·

Stayed 1 night

Bar doesn’t have great hours

10

Tiffany

30 May 2024

·

Stayed 1 night

Hotel itself is in an awesome location it’s near all the shopping centers and many restaurants. The pool is small and was dirty but it did rain that morning. Rooms are set up differently than any hotel I’ve been to there were some water damage issues in my room but was nothing to worry about also the carpet was dirty and stains on the wall. The toilet and shower room did not have very good lighting and the shower gel ran out after the first person showered.

10

Shellie

23 May 2023

·

Stayed 2 nights

Pets stay for free was the deciding factor in choosing this hotel over the others in the area. Other hotels charge $50-$75. I was also pleased to find drink, snack and breakfast item options available in reception area. Good size room with desk area for work. Full bar opens at 5pm. Pool table and lounge area. Updated modern ambiance. I recommend this hotel and will return if in the area.

6

Keisha

29 Jul 2024

·

Stayed 2 nights

Only 1 elevator was working. The entire place is in need of a renovation. Staff was excellent, and very helpful.

10

Angela

27 Jul 2025

·

Stayed 3 nights

The front desk staff was incredibly friendly and always greeted everyone upon entry and exit. My three day stay was peaceful and the rooms were very clean. The pool area was not as nice as I hoped. The pool area furniture was pre-worn out. The pool was super small, but it was a pool. Definitely would stay again.

6

James

27 Aug 2023

·

Stayed 3 nights

Television did not function for half of stay, pool was small. Staff was very friendly, very close to shopping and fun, rooms looked modern and were clean.

6

Stephanie

8 Jun 2025

·

Stayed 2 nights

There were a lot of things broken. But the staff was all great , especially Tanya. Our room’s air conditioner was broken and leaking, so we changed rooms. Okay, that happens. But one of two elevators was out of service. One coffee machine in the lobby was out of service. One toilet in the lobby bathroom was out of service. The new bartender was friendly.

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Cleanliness

Many guests found rooms and common areas clean, but several report housekeeping misses—stains, odors, or skipped service—and a dirty or smelly pool or lobby restroom at times.

Related guest reviews

6

Dana

2 Jul 2025

·

Stayed 1 night

Overall the property is nice but look deeper and it needs some work, also the bathroom was not properly cleaned ie the toilet still has eww stains on it and the floors need to be streamed cleaned, also the elevator needs a quicker response time.

6

LaTerrius

21 Apr 2023

·

Stayed 1 night

When I first walked into my room it didn’t smell so fresh. I went into the restroom the shower door was wide open not to mention there was dry droplets on the floor near the toilet . I don’t know if that was droplets of urine or droplets of water however whatever it was that was PURE DISGUSTING. NONE of my trash cans had trash bags to put my trash in. Which I thought that was extremely nasty ! My rooms remote had dried ketchup or something on it it was VERY sticky . I went on the elevator to grab my food and was talking to another guest who even stated this place gave him the creeps. I went back up to my room grabbed Kleenex to blow my nose just to see that it was only one damn Kleenex which was stuffed and decorated as of it was full . The list goes on ! I always stay at ALOFT anytime I decide to travel . However this specific location is by far THE WORST I’ve ever stayed . I never ever left a review before but this hotel was unbelievable . I’m surprised this place doesn’t have roaches unless they are hidden

10

tracie

26 Feb 2024

·

Stayed 1 night

We were there for a cheer competition, the hotel was close by, great area, many restaurants and store close by. Hotel and room was very clean. The only complain is, the restroom in the lobby is close to the elevators, it has a horrible smell, a drain sewer issue, it is deceiving as to what your room will be, room was great, but the smell in the lobby area doesn't make you want to travel to your room.

6

Pandiyan

22 Dec 2024

·

Stayed 1 night

Okay place. Cleanliness can be better

4

Anthony

28 Mar 2025

·

Stayed 2 nights

They did not clean the room the second day of our stay

10

Susan

24 Apr 2025

·

Stayed 1 night

Staff was super friendly! The hotel and room was very clean!

6

Jessica

21 Mar 2023

·

Stayed 1 night

Overall not my favorite experience. I would likely choose somewhere else next time. *Check in desk only had one person working so there was a line to check in. *The hallways clearly needed to be vacuumed. *The floors in my room either hadn't been cleaned, or the cleaning lady's hair was all over it. *The blinds make a super loud noise when being opened or closed and can be heard from the rooms next to you. *Even with my do not disturb sign on the door, the maid knocked on it.

6

Cassandra Dos

7 Dec 2022

·

Stayed 19,332 nights

Housekeeping skipped our room until the day before we left. They then threw around our things that must’ve been in their way; resulting in us finding some of our items on the floor. The temperature control didn’t work the entire stay; resulting in a freezing cold sleep. The sheets had stains on them upon arrival. The coffeemaker and mini fridge are in the bathroom. That’s just gross… The TV vs remote has a huge delay. Just plain annoying to try and figure out. Pool is ugly, dirty and small. Otherwise, the decor is nice, staff is helpful, having 2 elevators is great. We didn’t use the shuttle service but that’s a great feature as well. The beds were comfortable and the toiletries smelled great (dry bar). The area is safe and has a decent amount of things to check out, including a strip mall directly behind the hotel. The bar has daily specials. Noise level was zero. Didn’t even know anyone else was in the hotel until we went to the lobby. Overall good hotel, could use some work on the facilities side and a provided breakfast instead of the ghastly overpriced mini convenience stop they’ve got in the lobby .

10

Angela

27 Jul 2025

·

Stayed 3 nights

The front desk staff was incredibly friendly and always greeted everyone upon entry and exit. My three day stay was peaceful and the rooms were very clean. The pool area was not as nice as I hoped. The pool area furniture was pre-worn out. The pool was super small, but it was a pool. Definitely would stay again.

6

Erishaun V

22 Jun 2025

·

Stayed 2 nights

The staff were amazing!!!!! The carpets have a smell and my tv in my room did not work.

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Rooms

Modern, practical rooms with comfortable beds; some feel compact. Recurrent complaints include TV or climate control issues, noisy doors or AC, and the lack of in room microwaves.

Related guest reviews

8

Jan

20 Oct 2023

·

Stayed 1 night

Really comfortable place only problem was that tv didnt work but everything else

10

michael

12 Jun 2025

·

Stayed 1 night

First time at an ALoft. Love it. It’s got good energy and a positive, colorful atmosphere. The rooms are well appointed and offer all you need in a practical layout. BTW, I’m over 65, so don’t think it’s just for the younger crowd.

2

Agam

28 Oct 2023

·

Stayed 1 night

Heater wasn’t working

6

Carla

29 Nov 2023

·

Stayed 1 night

Overall the stay was comfortable. The staff was very friendly! But we only got 1 water bottle for 3 adults. The room was oddly organized. There was not a chair to comfortably sit on only an office chair. There was a bench but it was placed under the TV. So in order to watch the tv we had no choice but to sit on the bed. It was an odd layout. This room would be good for those who only need a room to sleep in.

6

Jennifer

19 Mar 2023

·

Stayed 1 night

The bed was very hard and the TV did not work. I spoke to hotel registration and they said all of the TVs had issues.

10

Sarah

6 Apr 2025

·

Stayed 1 night

The rooms were a bit small, no microwave. But over it was a good experience.

10

Sheri

5 Apr 2025

·

Stayed 1 night

Out stay was only for 1 night; however, the check-in process was very smooth and quick. The staff was extremely friendly and willing to ensure that we had everything that we needed and wanted. The rooms were very, very nice and the bed was very comfortable. I slept well.

8

Stephan Howard

26 May 2023

·

Stayed 2 nights

The property was pleasant. Contemporary. Nice bar, nice bar food - lets say less is more and the quality of what we had was excellent. I like the snacks area and while we did not use it the availability of hot breakfast items. The staff was casual but very engaging and a pleasure to work with. Downs. The room phone was dead, the room USB worthless, the room internet never worked.

6

Brandon

22 Dec 2024

·

Stayed 3 nights

Hotel has potential but our room had an air conditioner that made a lot of noise that made it difficult to sleep. The bathroom sliding door was nearly impossible to close which was annoying. There were a couple of things on the floor left from the previous occupant. They need to pay attention to details that can negatively contribute to the overall enjoyment of a stay.

8

John

29 Sept 2024

·

Stayed 2 nights

The doors seemed kinda loud (like slamming) when they shut down the hall.

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Service

Service is widely described as friendly and efficient at check in, with staff who are helpful and welcoming. However, a number of reviews cite rude or unresponsive front desk interactions, delays, or room type mishandling.

Related guest reviews

10

Jasmine

16 Feb 2025

·

Stayed 1 night

Check in service was great! The front desk attendant was the absolute best! She was friendly and personable to everyone who walked in. We would stay again just because she was so kind!

10

Columbus

8 Apr 2025

·

Stayed 1 night

Aloft is our go to hotel. Clean has a nice vibe an atmosphere and staff is always courteous and helpful.

2

Alma

2 Mar 2025

·

Stayed 2 nights

bad customer service from front desk

8

Cheri

22 Aug 2024

·

Stayed 2 nights

We stayed here a couple of nights. It was adequate for our needs. We had to wait for someone to arrive at the front desk to check in. Beds are very comfortable. Showers could use a better cleaning.

10

Daniela

26 May 2025

·

Stayed 1 night

Easy, fast check-in. My room was ready early which really helped me out. Moncia at the front desk was friendly and helpful during my stay.

10

Mylowe

24 May 2025

·

Stayed 3 nights

Their property where the hotel sits it's excellent great way to be in and out quickly and not too far away from shopping centers. Monica was one of a kind great praise for her front desk clerk..❣️😊 you really made the stay excellent for me and my daughter Will be highly recommended for travelers coming and going.

2

Anne

28 Apr 2024

·

Stayed 1 night

This was the worst hotel experience ever — between the hotel and hotels.com. The front desk tried to surprise me with extra fees and I said no and that I couldn’t stay there then. She said she could cancel my reservation but have hotels.com issue my refund. I called hotels.com and the man I spoke to should NOT be in customer service. He claimed he spoke to the hotel and they denied my refund. He argued with me for 30min about not refunding me.

2

Laura

27 Aug 2023

·

Stayed 3 nights

Worst experience ever. Me and my girl went to a concert an hour away and she wasn’t feeling good so went back to the hotel but had forgotten her room key. This front desk clerk named David refused to help her get in the room by any means possible. Her passeport, her money and everything was in the room and she was left stranded in the lobby. Not only did he refuse to help find a solution, he was also being rude to her. Never staying here again. And would DEFINITELY never recommend anybody to stay here.

4

Manuel

14 Jun 2025

·

Stayed 1 night

The elevator, lobby air conditioner or coffee machine at main floor didn’t work. Also staff didn’t even care, acted like doing us a favor.

2

Donald Paul

17 Sept 2024

·

Stayed 3 nights

This was by far the worst experience we have ever had with a Marriott property and we have stayed all over the world. The room was so noisy that we couldn’t even sleep. We reported this to multiple staff - including a female employee who demanded to know the source of the noise - which we wouldn’t have any way to know. She didn’t offer to move us or come up to the room to hear for herself or send someone up. Only after I asked for a manager did she reluctantly take my number and stated she or a manager would call - no one ever reached out. It was so bad that we actually left and went to another hotel in the area. I will be filing a formal complaint with Marriott corporate as well.

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Location

Convenient, generally quiet spot close to shopping, dining, and The Star, with easy access for errands and events.

Related guest reviews

10

Rachel Lynn

10 May 2024

·

Stayed 2 nights

Nice location, easy access to shopping .

10

Bethany

28 Oct 2024

·

Stayed 2 nights

Great area, quiet room, friendly staff, conveniently located

10

Lorien

23 Jun 2024

·

Stayed 5 nights

Great location near shopping and dining.

10

Rosa

13 Sept 2024

·

Stayed 2 nights

Very friendly staff, easy to check in and super centric to all the shopping and dinning area.

8

Joel

18 Sept 2023

·

Stayed 2 nights

Nice hotel and close to The Star

10

Chante

6 Dec 2022

·

Stayed 19,331 nights

This property is located in a quiet upcoming area in Dallas. When I booked this property, it showed up as being close to downtown Dallas, which is not the case. It is actually 35 mins away from downtown Dallas without traffic. We had to take Ubers around to attend things we booked prior to arriving, which becomes costly. This area is close to the cowboys training camp but not close to the stadium. This was a little disappointing, however it is a nice hotel and area if you have somewhere to attend in the area or choose to rent a car.

10

Alberto Suarez

6 May 2024

·

Stayed 4 nights

The location of the hotel is in one of my favorite parts of Texas. Close enough to the big city things but far enough to have a peaceful mini getaway.

10

Bladimir

8 Jul 2024

·

Stayed 2 nights

Good area to stay in.

10

Amarildes

24 Sept 2023

·

Stayed 3 nights

I’ve stayed at this location a few times and I love it! Very convenient to popular places. Friendly staff, clean, spacious and quiet! 1 min away from a super target, gas station next door and tons of food options less than 2 min away. Not to mention the mall is literally walking distance from the hotel! Great for families!

8

Sonia

6 Mar 2023

·

Stayed 2 nights

Loved the hotel. Only downfall is the AC is very noisy and kept turning on and off throughout the night. The location of the hotel was great and next to plenty of shopping centers and restaurants.

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Dining

Breakfast is not included and options are limited, with pantry items seen as pricey. The lobby bar is appreciated, though hours can be inconsistent; some guests liked the bar food and happy hour prices.

Related guest reviews

6

Eva

27 Oct 2024

·

Stayed 1 night

I've stayed here before and had free coffee, bagels or muffins in the morning. All they had now was coffee

10

Timothy

26 Feb 2024

·

Stayed 2 nights

I always like staying at Aloft hotels. Simple, modern design. Although pricey for b'fast sandwiches and pantry items, they make up for it with the happy hour drink prices and dinner menu.

10

Edward

16 Jul 2023

·

Stayed 1 night

Totally friendly efficient service, the lobby food selection is over the top. Bar food is super, server is great!!

4

Joseph

2 Feb 2025

·

Stayed 1 night

No free international breakfast. Cracks in wall. Competing hotels are cheaper with higher bang for buck

8

Ann

21 Feb 2024

·

I liked that our room was cleaned every day. I was hoping there would’ve been more options than just breakfast and that there was obvious hours for the bar, I was never sure when it was open or not. All in all, it was a good stay😊

10

Amber

12 Sept 2024

·

Stayed 1 night

Bar doesn’t have great hours

10

James Thomas Rock

12 Sept 2023

·

Stayed 2 nights

That breakfast wasn't included

8

Stephan Howard

26 May 2023

·

Stayed 2 nights

The property was pleasant. Contemporary. Nice bar, nice bar food - lets say less is more and the quality of what we had was excellent. I like the snacks area and while we did not use it the availability of hot breakfast items. The staff was casual but very engaging and a pleasure to work with. Downs. The room phone was dead, the room USB worthless, the room internet never worked.

6

CLAUDIA

26 Feb 2025

·

Stayed 1 night

The rooms are ok, breakfast is limited, just a few options. Not a good restaurant.

10

christopher

27 Feb 2023

·

Stayed 1 night

Its fine i guess. No bartender one night. Ice machine is in laundry on 5 only one in building found that odd. Kitchen is a joke no breakfast unless u want a nuked sandwich or something. Menu is kinda funny. Room doors are crazy heavy and slamming all the time. Annoying. Clean rooms every other day. So no coffie in room. Guess u gotta ask Little things. But still a nice place id come back now i know everything

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$110
February	US$131
March	US$132
April	US$132
May	US$126
June	US$186
July	US$143
August	US$111
September	US$135
October	US$132
November	US$109
December	US$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $126	19 $90
20 $86	21 $208	22 $237	23 $229	24 $153	25 $135	26 $123
27 $116	28 $137	29 $224	30 $210

Su	Mo	Tu	We	Th	Fr	Sa
				1 $137	2 $141	3 $132
4 $132	5 $183	6 $373	7 $233	8 $146	9 $167	10 $160
11 $183	12 $155	13 $160	14 $183	15 $127	16 $101	17 $99
18 $89	19 $137	20 $215	21 $215	22 $146	23 $146	24 $142
25 $137	26 $137	27 $172	28 $206	29 $81	30 $89	31 $88

Aloft by Marriott Frisco

Prices for Aloft by Marriott Frisco

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed

Guest reviews of Aloft by Marriott Frisco

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Aloft by Marriott Frisco

Prices for upcoming dates