Is parking available at the property?

Self parking is available on-site for a fee of USD 2.17 per night. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details may vary.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of McKinney, within a 10-minute drive of Allen Premium Outlets and Collin College. It is approximately 3.9 miles from The Village at Allen and 4.1 miles from Fairview Town Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

SpringHill Suites by Marriott Dallas McKinney

Average nightly price at SpringHill Suites by Marriott Dallas McKinney by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$108
March	US$118
April	US$118
May	US$134
June	US$150
July	US$126
August	US$114
September	US$125
October	US$125
November	US$126
December	US$108

What guests think

Across reviews of SpringHill Suites by Marriott Dallas McKinney, guests frequently praise clean, comfortable, and modern rooms, friendly staff, and a convenient location near highways, dining, and shopping, making it a practical base for short stays and family trips.

However, multiple guests reported inconsistent housekeeping, pest sightings such as ants, and occasional maintenance problems (TVs, hot water, door locks) that weren’t always resolved quickly. Breakfast is included and widely available, but feedback ranges from very good to limited or undercooked, and service can struggle at busy times or end earlier than expected. Facilities like the pool and parking are appreciated, though elevator outages or odors and occasional pool towel shortages were noted. Overall, expect a convenient, mostly comfortable stay with variable upkeep and breakfast quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests liked the outdoor pool and grill area and found parking straightforward. Several reviews note elevator outages or odors; a few mention pool towel/cleanliness issues and a small gym.

Related guest reviews

8

Aaron

9 Jun 2023

·

Stayed 1 night

Weird room layout and bad/burning elevator smell the entire trip.

4

Danielle

28 Jul 2025

·

Stayed 1 night

I usually love SpringHill Suites but this one in particular does not clean their pool. It had algae growing in it, water was practically green, did one scrub with the pool brush and it was clear it had not been cleaned. The craziest thing is before my husband realized it, he went to front desk to ask for pool towels and the front desk gave them to him. Did not mention at all that the pool was unsafe to swim in.

8

Javonia

8 Jul 2024

·

Stayed 1 night

Our stay here was good. Room was clean and beds were comfortable. The AC felt amazing and we all slept like babies. I didn’t get a chance to try to breakfast but my husband stated that it was good. Room was a decent price. Only thing is the elevators were not working and we had to carry everything upstairs to the second floor which was fine.

10

Brandi

20 Jun 2023

·

Stayed 1 night

Great Pool with 2 large grills to cook out on. Great experience and will definitely be back. Thanks SpringHill Suites

10

Michael

25 Oct 2025

·

Stayed 2 nights

Did not use business facilities. Parking was good.

8

Nya

9 May 2023

·

The room we stayed in was beautiful! Both elevators smelled HORRIBLE!

6

Alice

25 Nov 2024

·

Stayed 6 nights

Good location and lots of places to eat and shop near by for groceries. The room was really spacious and clean. The only things I didn’t like were that the cleaning staff didn’t come on the days that they were supposed to come and the morning front desk staff were not the friendliest. The gym is small and not much equipment.

8

Melissa

10 Jul 2024

·

Stayed 5 nights

Great stay overall! Free breakfast every morning, gym onsite. But elevators were down for most of our stay which was inconvenient.

10

John

12 Oct 2025

·

Stayed 1 night

Great location for staying in the McKinney/NE Dallas metro. Easy access to the interstate. Hotel is newer and clean. Buffet breakfast was very good, but could use more seating on the busy weekend. Parking was good, just don’t forget your parking tag. Plenty of shopping, food, and entertainment options near by. During our stay our shower door leaked water onto the floor. Asked our three other traveling couples and they had the same problem to varying degrees. This caused us to ask for more towels. We did not get towels. Three days with a wet floor towel on the floor. Again minor, but we should have had towels. The pool area was also out of towels. When asked about this we were told “they were in the dryer”. They said this for two days. Let’s hope the dryer issue or towel issue is fixed.

8

Stuart

18 Oct 2025

·

Stayed 5 nights

Nice spacious rooms and good pool but breakfast pretty bad. Not very many options, especially healthy options and only plastic knives & forks and styrofoam plates and bowls.

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Cleanliness

Many reviews describe very clean rooms and common areas. At the same time, recurring complaints cite missed or infrequent housekeeping and pests (ants or bugs), plus occasional odors or dampness.

Related guest reviews

6

Norma

28 Apr 2025

·

Stayed 4 nights

The room was never cleaned. We were there for 4 days. We wish it would have been cleaned while we were there. It started to smell.

8

Amabel

19 Apr 2023

·

Stayed 3 nights

Convenient to our friends house. Did not like he smell of the room, although it was supposed to be non-smoking, the room still have traces of cigarette smell. I have asthma. We were transferred to a different room the following day.

4

Candice

24 Apr 2024

·

We stayed from April 17 until April 21 & during the whole stay NOT ONCE was our room cleaned. I pointed this out to front desk twice when having to get more toilet paper & clean towels since ours were reused several times. But again our room never was cleaned. Our trash cans were overflowing onto the floor which I had to empty myself in the lobby TWICE. The hotel was nice but the staff was TERRIBLE. Unacceptable for the price we paid to never had our room cleaned & for us to empty our own trash, keep going to front desk when we ran out of toilet paper & to pick up CLEAN towels. To have reported this twice & still the room was NEVER cleaned. Would NEVER stay there again & shame on Marriott for allowing this to happen & doing nothing about it even when I again for third time told the front desk & the response was "okay I'll let them know". Really!!!!!!!

4

Charles

25 Nov 2024

·

Stayed 1 night

Nice place but there was a dead cockroach that was huge in our bathroom.

4

BOB

26 Oct 2025

·

Stayed 4 nights

Housekeeping day skipped my room. Arrived Monday, didn’t get housekeeping until Thursday. Hand towels didn’t get replaced. Refrigerator didn’t work and had to be replaced. Coffee cups didn’t get refilled. Ice bucket liner didn’t get replaced. Breakfast sausage was luke warm room temp.

6

Jonathan

28 Sept 2025

·

Stayed 2 nights

The trip started off ok with check in but upon entering our room we found that the tv didn’t work. No big deal and the Front Desk receptionist tried to help but was unsuccessful so she said she put in a ticket for the maintenance guy. They never showed up to fix it. Not the end of the world but helps with the kids. Then we discovered the room had ants that just got worse by the end of stay. This was probably also to the fact that housekeeping never once came to our room.

4

Veronika

5 Oct 2025

·

Stayed 3 nights

The tv was broke they came to reset it but it still didn’t work. Ants were on the bathroom floor, toilet and in the area to make coffee. Breakfast was ok not many options for vegans.

2

david

24 Feb 2025

·

Stayed 1 night

Our room had bugs in the shower. I spoke with manager, and he apologized and said he would compensate us for the bugs. I'm been a loyal Marriott rewards member for many years and give good or great reviews. However, do not stay at this bug infested hotel, they just dont care.

2

Joyce

15 Jul 2025

·

Stayed 2 nights

They overcharged my stay. There was poor drainage in the bathroom and ants. There was no housekeeping for the 2 night stay and no towels.

6

Shenina

28 Sept 2025

·

Stayed 2 nights

As previous reviews mention, this hotel seems to have problems with ants in the room. I killed several ants in the bathroom and throughout my room. I was on the 3rd floor, so I definitely wouldn’t expect an ant infestation. Also they need to have house keeping dust the headboards. Gross thick build up.

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Rooms

Suites are generally spacious and modern with comfortable beds and large showers. Some guests disliked translucent bathroom doors and noted hallway noise or occasional A/C, TV, or water temperature issues.

Related guest reviews

10

Colin

15 Aug 2025

·

Stayed 1 night

We came to the SpringHill Suites for a night. Check in was easy, the room was clean, spacious and in good condition. Breakfast was just ok but it was free. Overall a good stay.

6

David

9 Feb 2025

·

Stayed 1 night

Very small rooms. Poor construction

8

Andrew

1 Apr 2025

·

Stayed 1 night

Convenient location and good-sized rooms. Check-in was quick, efficient and friendly. Hallways are loud because of the heavy doors slamming. Housekeeping started knocking on doors at 6:30am and made it hard to sleep. The LED lights on the smoke detectors are right above the bed and this was a poor choice, because they flash every 5 seconds or so.

4

Martine

10 Mar 2024

·

Stayed 2 nights

No hot water and the AC unit in the room doesn't work.

8

AnaLisa

14 Apr 2025

·

Stayed 2 nights

The wi-fi did not seem to work for me. I have stayed at this location many times and never had this issue but this last time, no wi-fi so I was unable to work from my room.

10

Karen

8 Oct 2024

·

Stayed 1 night

Bed was comfortable and the layout of the room was nice. The only thing is that when someone goes to restroom in the night the light brightens the room.

8

Jessica

15 Nov 2024

·

Stayed 1 night

The property seemed newly built. That's always a plus. Breakfast was excellent! The room was so weird, we had a good laugh about the see-through bathroom door. Awkkward. Then the location of the bathroom is so weird when traveling with family. When someone used the bathroom, and turned the light on it woke up people because the door is in front of the beds. Also the sliding door was hard to open and shut. Mattress cover had very weird stains on it. Overall good hotel, and would stay there again.

10

Stephanie

13 Aug 2025

·

Stayed 1 night

Our room was very clean and had plenty of charging plugs for our devices. Loved the large closet, microwave, & fridge. Breakfast bar was great! The hotel is in a very active area with plenty of places to eat and shopping. Felt very safe!

10

Nancy

14 Mar 2023

·

Stayed 5 nights

The hotel was new & clean. Bed was very comfortable & room was large. breakfast was from 6:30 to 9…. too early to close breakfast. Bathroom was positioned at foot of bed & had a glass barn door that was translucent so semi private. this was not ideal.

6

Antonio

22 Oct 2024

·

Stayed 1 night

1st mistake was taking a room on the 1st floor. So we returned from the wedding we attended to a football party in the lobby close to our room. The noise kept us up past 11. In the morning because our room was close to the lobby, we could smell the breakfast cooking. The room was comfortable but the bathroom door has smoke glass and the person in the room can see the person in the bathroom, made it awkward to shower with other guest in the room. Other than that the stay was pleasant, the staff was great and the food was good.

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Service

Staff are often described as friendly and helpful, with smooth check-ins and assistance when issues arise. However, there are repeated reports of unresponsive or rude front-desk interactions and booking or room-assignment mishaps.

Related guest reviews

2

Richard

3 Jul 2023

·

Stayed 1 night

I had a family emergency and I had to check in late. I called the hotel to let them know that I was going to be there but I was running late. They assured me that I had a room and they would hold it for me. I have a special needs daughter and I needed 2 queen beds. They gave my room to someone else and said that when I reserve a room through a third party that there are no guarantees. So why am I offered the different room choices? By doing this they disrespected me and your company. They gambled and gave somebody else our room thinking we wouldn’t show and we wouldn’t know the difference while still charging us for the room. I am extremely disappointed in this type of behavior and will no longer do business with this company. If you don’t do anything about this I will no longer do business with you because they evidently don’t respect your business either. I am completely dissatisfied with this as I paid for a nice stay and ended up sleeping on a cot!!

10

Victoria

28 Nov 2023

·

Stayed 1 night

This is a really nice property, comfy beds, yummy breakfast, and helpful staff. Our TV wasn't responding to the remote and after trying a different remote, the front desk staff came to room to troubleshoot and fixed the problem. Also, whatever air freshener they use throughout the common areas is really nice!

10

Mary

24 Oct 2023

·

Stayed 1 night

The staff at check in was very helpful specially the man who worked I think afternoon to evening he was very helpful. It was a perfect location and I have nothing negative to say.

10

Deanna

26 May 2025

·

Stayed 2 nights

Check in was a nightmare. They ran my debit card three time even after i told her it had but two pending charges on my card. But after that initial snag the remainder was great.

4

Lillian

25 Mar 2025

·

Stayed 1 night

We booked a king suite for our first anniversary trip away from our children. The room was very small for a “suite”, not to mention that the “king” size bed was not a king. My husband is a very tall man and he was hanging off the bed. When I asked the front desk person about it, she was very rude stating “Marriott has it listed as a king so that’s a king. We don’t have queens on the first floor” very rude and unprofessional. Will not be staying at a Marriott ever again. Our room was also supposed to be sound proof and we could hear neighbors doors opening and closing all night, the smoke detector had a flashing light and was hanging right about the bed which made sleeping difficult and the curtains weren’t long enough and would let car lights into the room anytime a car came by. Would not recommend to anyone

10

Melissa

2 Oct 2023

·

Stayed 1 night

The front desk person at check in was absolutely amazing

2

Dennis A

22 Dec 2022

·

Stayed 19,344 nights

DO NOT BOOK HERE!!! THEY GAVE AWAY MY ROOM AND DID NOT HAVE A ROOM FOR US WHEN WE WENT TO CHECK IN. THEY SENT US TO ANOTHER HOTEL THAT WAS A SINGLE BED. WE WERE INSTRUCTED TO COME BACK THE NEXT DAY FOR OUR TWO BED SUITE AND WHEN WE DID, THEY STILL COULD NOT ACCOMADTE US. THEY TOLD US THEIR SYSTEM SAID IT WAS A SINGLE BED. I SHOWED JOEY AT THE FRONT DESK MY RESERVATION FOR A TWO BED SUITE AND HE REFUSED TO GIVE US A TWO BED SUITE. I WAS FORCED TO BOOK ANOTHER ROOM FOR THE EVENING WITH A DIFFERENT HOTEL. I WILL NEVER STAY AT ANOTHER MARRIOTT AGAIN!

10

William

26 Jun 2023

·

Stayed 6 nights

We recently stayed at your property for a baseball tournament. I wanted to let you know that the staff at this hotel was by far and away one of the best I've encountered. I wanted to recognize the gentlemen that worked the front desk and I apologize I forgot his name. He went out of his way every single night to make sure we were taken care of. He put on baseball for us and genuinely went above and beyond my expectations. Give that man a raise please he deserves it!

10

Anthony

26 Apr 2025

·

Stayed 2 nights

Excellent staff and comfortable rooms

10

Maryhelen

15 Dec 2024

·

Stayed 1 night

Our stay was short and quick. But I’d like to mention that Alexis (front desk) was extremely friendly and helpful. She is the reason we will stay at this location again.

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Location

Convenient for McKinney and Allen with quick access to US-75, nearby dining and shopping, and a generally quiet, safe area.

Related guest reviews

10

Stephen

5 Mar 2023

·

Stayed 1 night

We had a good time. The spaciousness of the room worked great. The employees were gracious and helpful. Location was perfect.

10

Fabiola

9 Aug 2025

·

Stayed 2 nights

This place is convenient to Historic McKinney. It’s close to suburbs. It’s a quiet area. The rooms are comfortable and clean. My stay was peaceful. Breakfast was hot and delicious. Thank you. Front desk staff were friendly and polite.

10

Christine

16 Sept 2024

·

Stayed 1 night

Well kept and in a great location!

8

mitz

14 Apr 2025

·

Stayed 3 nights

Easy to get to and nice and clean

10

Lanelle

31 Jul 2025

·

Stayed 1 night

Easy highway access, lots of dining options, friendly helpful staff!

10

Paul

28 Mar 2023

·

Stayed 1 night

Clean hotel, friendly staff and close to restaurants

10

Matthew

19 Dec 2022

·

Stayed 19,344 nights

Good location for McKinney

10

Paul

4 Oct 2024

·

Stayed 3 nights

A newer property in a very good location to quickly access McKinney or Allen Tx. Although located adjacent to a busy expressway, the hotel is very quiet with excellent secure parking. The rooms are very spacious with a modern, contemporary decor. The complementary breakfast is standard fare-nothing special.

8

Jerry

20 Jan 2025

·

Stayed 1 night

Convenient location

10

John

12 Oct 2025

·

Stayed 1 night

Great location for staying in the McKinney/NE Dallas metro. Easy access to the interstate. Hotel is newer and clean. Buffet breakfast was very good, but could use more seating on the busy weekend. Parking was good, just don’t forget your parking tag. Plenty of shopping, food, and entertainment options near by. During our stay our shower door leaked water onto the floor. Asked our three other traveling couples and they had the same problem to varying degrees. This caused us to ask for more towels. We did not get towels. Three days with a wet floor towel on the floor. Again minor, but we should have had towels. The pool area was also out of towels. When asked about this we were told “they were in the dryer”. They said this for two days. Let’s hope the dryer issue or towel issue is fixed.

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Dining

Breakfast is included and often considered good with hot and cold options. Feedback is mixed overall, with some finding it limited, undercooked, slow to replenish, or ending service earlier than expected.

Related guest reviews

6

Victor

4 Jul 2023

·

Stayed 5 nights

Good location near a large strip mall with many dining and shopping options. The breakfast quality was very poor and the selection was adequate at best.

10

Fabiola

9 Aug 2025

·

Stayed 2 nights

This place is convenient to Historic McKinney. It’s close to suburbs. It’s a quiet area. The rooms are comfortable and clean. My stay was peaceful. Breakfast was hot and delicious. Thank you. Front desk staff were friendly and polite.

8

Regan

21 Dec 2024

·

Stayed 1 night

Property was great. I was excited about the breakfast quiche, but quickly found out they were very undercooked. Cook lady did not want to help correct the issue and just brought me another. When I showed her it too was slop in the middle she just said sorry and left the others up there for people to eat undercooked eggs. Didn’t offer to heat it up more or anything. Waste of a decent breakfast choice.

10

Bernadette

18 Feb 2025

·

Stayed 3 nights

Everything was good but the breakfast person needed help to keep up with bringing food out in a timely manner because it was so many customers

8

Bobby

18 Nov 2024

·

Stayed 2 nights

Breakfast. I was disappointed when I saw there was pre-packaged muffins and sausage biscuits. Others have all fresh made foods except when we stayed here.

10

Denise

23 Apr 2025

·

Stayed 1 night

Nice place. Very clean and modern rooms. Breakfast was just so-so. Muffins & oatmeal with all the toppings are your best bet. Bacon & eggs not so good. We did enjoy our stay though and the staff were friendly and helpful!!

10

Stephanie

13 Aug 2025

·

Stayed 1 night

Our room was very clean and had plenty of charging plugs for our devices. Loved the large closet, microwave, & fridge. Breakfast bar was great! The hotel is in a very active area with plenty of places to eat and shopping. Felt very safe!

6

Courtney

3 Mar 2025

·

Stayed 2 nights

Bathroom was not super clean and had a strange smell. Breakfast was not served at 7 like we were told it was ready closer to 7:15 and only one person setting it up while there was a lobby full of peopke waiting for the food. Also, when we got to the hotel to check in we had to wait over 10 minutes for anyone to come help us. There was no way to let anyone know we had arrived

10

John

12 Oct 2025

·

Stayed 1 night

Great location for staying in the McKinney/NE Dallas metro. Easy access to the interstate. Hotel is newer and clean. Buffet breakfast was very good, but could use more seating on the busy weekend. Parking was good, just don’t forget your parking tag. Plenty of shopping, food, and entertainment options near by. During our stay our shower door leaked water onto the floor. Asked our three other traveling couples and they had the same problem to varying degrees. This caused us to ask for more towels. We did not get towels. Three days with a wet floor towel on the floor. Again minor, but we should have had towels. The pool area was also out of towels. When asked about this we were told “they were in the dryer”. They said this for two days. Let’s hope the dryer issue or towel issue is fixed.

8

Stuart

18 Oct 2025

·

Stayed 5 nights

Nice spacious rooms and good pool but breakfast pretty bad. Not very many options, especially healthy options and only plastic knives & forks and styrofoam plates and bowls.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $156	11 $125	12 $126	13 $148	14 $148
15 $92	16 $105	17 $113	18 $117	19 $117	20 $161	21 $161
22 $93	23 $108	24 $113	25 $109	26 $127	27 $151	28 $151
29 $100	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $117	2 $114	3 $118	4	5 $168
6 $98	7 $108	8 $114	9 $114	10 $122	11 $161	12 $150
13 $109	14 $109	15 $112	16 $109	17 $113	18 $151	19 $151
20 $110	21 $109	22 $113	23 $114	24 $113	25 $156	26 $150
27 $109	28 $109	29 $114	30 $113	31 $113

SpringHill Suites by Marriott Dallas McKinney

Prices for SpringHill Suites by Marriott Dallas McKinney

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Roll-In Shower

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, Multiple Beds

Suite, Multiple Beds, Mobility Accessible, Bathtub

Suite, Multiple Beds, Mobility Accessible, Bathtub (Transfer Shower)

Standard Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Guest reviews of SpringHill Suites by Marriott Dallas McKinney

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Dallas McKinney

Prices for upcoming dates