Name: Americas Best Value Inn & Suites Humble
Address: 20145 Eastway Village Dr, Humble, Texas, United States of America, Humble, Texas, US
Price range: US$44–US$50 per night
Rating: 6.95

What guests think

Reviews of Americas Best Value Inn & Suites Humble describe a budget stay with a convenient location, but note dated facilities, inconsistent room comfort, and mixed cleanliness, with some guests reporting odors, stained linens, and maintenance issues.

Amenities are limited, with repeated notes of the pool being closed or removed, no elevator, and unreliable Wi‑Fi, and some listings advertising breakfast that is not provided. Service varies widely: many guests highlight friendly, welcoming staff and easy check‑in, while others describe rude or unhelpful responses and reservation or refund problems. Several reviews also cite confusion over the property’s current name and a sketchy feel around the grounds, though some found it quiet and safe. Overall, expect a no‑frills, low‑cost stop with variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited; multiple reviews note the pool is closed or removed and there is no elevator.

Related guest reviews

4

Ricki

30 Jul 2025

·

Stayed 4 nights

Property not properly taken care of

8

Jeremy

19 Nov 2023

·

Stayed 3 nights

On the plus side; Location was convenient, property was relatively clean, plenty of hot water. Not so good; No elevator, coin operated washing machine was not working. Overal trip was okay, would consider staying here again.

2

Miranda

27 Jul 2023

·

Stayed 1 night

Nothing like the pictures you see online, bed sheets & towels were dirty, pool was closed.

4

Shelia

15 Jul 2025

·

Stayed 1 night

Looked for hotel for 2 hrs, had not changed the namewe drove in circles. Room on 3rd floor hisband jad total knee replacement 1 month ago Not good. Staff nice but not accommodating, no blankets,no ice bucket. Awful room 😢 😪

6

LaChera

5 Aug 2025

·

Stayed 6 nights

It was a convenient location to the stadium but the amenities weren’t available like it said on the website. The pool was gone and it was no breakfast.

2

Salome

9 Jun 2024

·

Stayed 2 nights

Nothing like the pictures beds were horrible no elevator the non-smoking bedroom still smell like cigarettes, overall, really bad

2

Gwen

22 Mar 2025

·

Stayed 1 night

They could mot meet my room requirements i could not stay there i want my money refunded I never checked in or stayed in a room . They only had a smoking room and no elevator

2

Sem Burhama

1 Jun 2023

·

Stayed 4 nights

Easy parking

2

Ashley

7 Jun 2024

·

Stayed 3 nights

Rooms are very rundown. Pool closed. Only saving grace was the front desk person, Sabina was apologetic and tried to do as much as she could was able

10

Louise

9 May 2025

·

Stayed 1 night

My room was on the 3rd floor and two sets of stairs for each floor was a little hard on my legs.

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Cleanliness

Cleanliness is inconsistent: some guests found rooms clean, while others reported stained or burned linens, odors, mold, roaches, and occasional bedbugs.

Related guest reviews

2

Elizabeth

29 Dec 2024

·

Stayed 4 nights

We booked for 4 days and it was the worse stay ever , my husband got bed bites and this ruined our Christmas vacation after driving 25 hours to Houston from Bismark North Dakota we had to be taking care of my husband's health… the night receptionist changed us rooms on our first night and it didn’t have bed bites but did have roaches in the room

10

Jason

4 Jun 2025

·

Stayed 5 nights

Clean

6

Monese

5 Dec 2024

·

Stayed 1 night

Shower head looked like it hadn’t been cleaned in months. The towels all had stains on them

2

Billy

18 Jun 2025

·

Stayed 1 night

Room was hot stains on linens one sheet had what looked like knife holes terrible do not stay here

8

Tracy

9 Jun 2025

·

Stayed 1 night

Lots of good points for a 2 star hotel. I'd say don't judge a book by its cover. The outside could do with a good clean and face-lift. However I was pleasantly surprised by the cleanliness of the room. It was simply furnished but spacious and the expected towels and basic toiletries were available. The air conditioner stood up to "98 degree in June" heat. The staff was pleasant and helpful on check-in and provided me with a quiet room which I much appreciated as I was in-transit. All-in-all this hotel met my needs (a warm shower and 6 hours sleep) and was best value for money.

4

Stacy

8 Oct 2023

·

Stayed 2 nights

I arrived at 2 am to find that my room had been canceled and I was charged a $119 no-show fee. I have late check-in in my profile because I get off work at 9 pm and drive from Dallas to Houston immediately afterwards. I had to pay another $125 for a room. The room was dirty, the bed was dirty, and had bedbugs. There were no other rooms available. I woke up with bug bites on me. I didn't even stay the second night. I will NEVER stay at this hotel again. The desk clerk was very nice, though.

10

Casey

7 Dec 2024

·

Stayed 1 night

Great place for the money! Shopping and dining near the room. Quiet and safe. Very clean! NO roaches or bugs as where other places in the area have. Very friendly staff as well.

10

Min

4 Jan 2025

·

Stayed 8 nights

I was looking for an affordable stay in the Houston area and this place popped up. I am pleased to say that the property was clean and had all the necessary amnenities. Each day, the cleaning service would enter the room to tidy up and replaced used toileteries. The location was also relatively safe, I had no issue with anyone approaching me or my rental car. Though it is by the freeway, it is near a fair amount of places to suit most needs, such as dining options and shopping such as the Deerbrook Mall and Target.

4

Kelley

18 Feb 2024

·

Stayed 3 nights

Mold in the Bathroom above the shower. Had to ask for more towels, was not equipped with enough towels for 2 guest. Place was clean but needed updating , painting, new bedspread(had cigarette burn in it) and was a non-smoking room.

6

Walter

1 Jun 2025

·

Stayed 1 night

Good clean cheap place to stay before flying out of IAH. Tons of good dining options all around.

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Rooms

Rooms are dated and basic, with many reports of hard or worn mattresses and smoke odors in non‑smoking rooms; maintenance issues like weak A/C, flickering lights, and broken fixtures occur at times. Wi‑Fi is often unreliable, though some guests found rooms quiet or spacious.

Related guest reviews

8

Teresa

13 Aug 2023

·

Stayed 1 night

This place was like a truck stop hotel. A little noisy.

2

Justin

29 Jun 2024

·

Stayed 1 night

No air conditioning

6

Edward

24 Sept 2023

·

Stayed 6 nights

Room is very dated and desk was stained and chipped and A/C didn't work very good. I asked for no room service but they don't allow that, so they wasted 5 towels and the maids time for no reason. Front desk was very stand offish and would let me check in 1 minute before 3pm. Not a big deal, but means they don't manage their time properly.

4

Christopher

15 May 2024

·

Stayed 1 night

Rooms need huge up grade

6

celia

2 Jun 2023

·

Stayed 1 night

Smells bad very small rooms not comfortable

2

Christopher

28 Jul 2025

·

Stayed 2 nights

The beds are worn down. The place smells like cigarettes even when it’s a non smoking. The property has a different name so it was very confusing finding the place. The pillows are hard as a rock. The lights in the room flicker

10

Sharlène

19 May 2024

·

Stayed 1 night

The internet connection is bad. I couldn't even watch any shows on my device. I tried to disconnect and reconnect, nothing helped.

4

Ashley

7 Aug 2025

·

Stayed 7 nights

To begin, the actual name of the property is not “America’s Best,” but rather “The Place Hotel Rooms and Studios.” The exterior of the office appears to be in poor condition, with visible signs of neglect, including an outdated “no occupancy” sticker—reportedly related to unresolved electrical and other maintenance issues from over a year ago. While the room itself was spacious, several aspects of the accommodation were below standard. The beds were outdated spring mattresses that squeaked with every movement. The walls were visibly dirty, and the shower curtain was torn and in need of replacement. Additionally, while the mini fridge was functioning, it appeared to be broken, as it was unable to keep items properly frozen.

6

ERSHZINA

18 Nov 2024

·

Stayed 3 nights

It was ok no internet

2

Perry

20 Aug 2023

·

Stayed 1 night

Hotel was not branded OYO and is operating under a different name…Bedding was uneven from the frame making the mattress flip… uncomfortable sleep… coils felt through the sheets.

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Service

Service feedback is mixed: many praise friendly, welcoming staff and quick check‑in, while others report rude or unhelpful interactions, reservation issues, and poor problem resolution.

Related guest reviews

6

Edward

24 Sept 2023

·

Stayed 6 nights

Room is very dated and desk was stained and chipped and A/C didn't work very good. I asked for no room service but they don't allow that, so they wasted 5 towels and the maids time for no reason. Front desk was very stand offish and would let me check in 1 minute before 3pm. Not a big deal, but means they don't manage their time properly.

4

Stacy

8 Oct 2023

·

Stayed 2 nights

I arrived at 2 am to find that my room had been canceled and I was charged a $119 no-show fee. I have late check-in in my profile because I get off work at 9 pm and drive from Dallas to Houston immediately afterwards. I had to pay another $125 for a room. The room was dirty, the bed was dirty, and had bedbugs. There were no other rooms available. I woke up with bug bites on me. I didn't even stay the second night. I will NEVER stay at this hotel again. The desk clerk was very nice, though.

10

Jason

27 May 2025

·

Stayed 3 nights

Great staff!

4

Alexis

28 Mar 2024

·

Stayed 2 nights

As a female solo traveller, I did not feel very safe. Very dangerous looking dingy area. Bedsheets were dirty with cigarette holes and lights would flicker on. I couldn’t even open my drapes because there was no tint or nothing so everyone can see inside. I wanted to get a refund for one night because I didn’t feel safe and they wouldn’t give it to me so I had to stay inside a dark room locked until my flight was ready. I ended up checking out early to stay at the airport because I felt safer sitting there. Waste of money, pay the extra few dollars to go somewhere nicer

10

Samiha

7 Nov 2023

·

Stayed 1 night

Fantastic experience really friendly accommodating staff great location very clean

2

Jeremy

6 Nov 2025

·

Stayed 1 night

I went to check in and the man that was working behind the counter was so rude that I did not want to stay at the property so I did never stayed there

10

Jessica

31 Aug 2025

·

Stayed 1 night

For what I paid with Expedia it was excellent. It was quiet and I felt safe check in was easy and fast

10

Cheryl

4 May 2025

·

Stayed 1 night

We truly appreciate the kindness and ease of our stay with y’all. Your staff was amazing, friendly, and welcoming. You accommodated our every need and it meant so much. The hospitality was spot on. I will definitely stay with y’all again and tell my friends about your hotel and the lovely experience we had. Thank you again for taking care of us.

2

scott

1 Apr 2024

·

Stayed 1 night

There was a homeless man between building under the deck above. There was a car sitting in the parking lot with someone inside and its lights on who pulled in just ahead of me and then sat there for over an hour. The person on duty didn't care and told me I could go somewhere else if I was not comfortable. It was too late to go somewhere else.

4

Joy

28 Nov 2023

·

Stayed 1 night

The place was alright, for a cheap hotel. I was upset that they did not honor my reservation, even after I called twice, and emailed them to inform them that I would be late checking in because my flight didn’t arrive until after midnight.

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Location

Location is convenient to shopping, dining, and IAH, with several noting quiet stays, but many also mention a sketchy feel and safety concerns around the property. Multiple reviews report confusion due to a different property name, making the place harder to find.

Related guest reviews

4

Elizabeth

8 Aug 2023

·

Stayed 1 night

I don’t like the area I feel unsafe.

4

Shelia

15 Jul 2025

·

Stayed 1 night

Looked for hotel for 2 hrs, had not changed the namewe drove in circles. Room on 3rd floor hisband jad total knee replacement 1 month ago Not good. Staff nice but not accommodating, no blankets,no ice bucket. Awful room 😢 😪

2

Deonsha

2 Feb 2025

·

Stayed 1 night

This is NOT THE NAME OF HOTEL I BOOKED!!

8

Lori

8 May 2025

·

Stayed 1 night

Property across from mall and many dining places.

10

Marc

6 May 2025

·

Stayed 3 nights

Quiet and safe

10

Min

4 Jan 2025

·

Stayed 8 nights

I was looking for an affordable stay in the Houston area and this place popped up. I am pleased to say that the property was clean and had all the necessary amnenities. Each day, the cleaning service would enter the room to tidy up and replaced used toileteries. The location was also relatively safe, I had no issue with anyone approaching me or my rental car. Though it is by the freeway, it is near a fair amount of places to suit most needs, such as dining options and shopping such as the Deerbrook Mall and Target.

10

quardarius

21 Sept 2025

·

Stayed 1 night

Good quiet location

4

Alexis

28 Mar 2024

·

Stayed 2 nights

As a female solo traveller, I did not feel very safe. Very dangerous looking dingy area. Bedsheets were dirty with cigarette holes and lights would flicker on. I couldn’t even open my drapes because there was no tint or nothing so everyone can see inside. I wanted to get a refund for one night because I didn’t feel safe and they wouldn’t give it to me so I had to stay inside a dark room locked until my flight was ready. I ended up checking out early to stay at the airport because I felt safer sitting there. Waste of money, pay the extra few dollars to go somewhere nicer

6

Walter

1 Jun 2025

·

Stayed 1 night

Good clean cheap place to stay before flying out of IAH. Tons of good dining options all around.

8

Michael

19 Mar 2023

·

Stayed 1 night

Good location near multiple restaurants and an outstanding roller skating rink. You get a little spooked by the outside check-in with thick glass windows and the small peep hole - gives the impression you are in a high-crime area.

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AI-generated summary based on recent guest reviews

Dining

On‑site dining is very limited; several reviews report no breakfast despite expectations from some listings.

Related guest reviews

6

LaChera

5 Aug 2025

·

Stayed 6 nights

It was a convenient location to the stadium but the amenities weren’t available like it said on the website. The pool was gone and it was no breakfast.

4

Ray

14 Dec 2024

·

Stayed 2 nights

The website said that there was breakfast but there wasn't. I chose this hotel because of the breakfast to avoid additional costs. I was very upset.

4

Esperanza

3 Feb 2023

·

Stayed 2 nights

No Wi-Fi no breakfast 😢

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$40
February	US$40
March	US$40
April	US$41
May	US$41
June	US$42
July	US$42
August	US$42
September	US$40
October	US$38
November	US$37
December	US$39

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $46	16 $47	17 $47	18 $50	19 $47
20 $45	21 $44	22 $44	23 $45	24 $45	25 $47	26 $47
27 $45	28 $45	29 $45	30 $45

Su	Mo	Tu	We	Th	Fr	Sa
				1 $45	2 $47	3 $47
4 $45	5 $45	6 $45	7 $45	8 $45	9 $47	10 $47
11 $45	12 $45	13 $45	14 $45	15 $45	16 $47	17 $47
18 $45	19 $45	20 $45	21 $45	22 $45	23 $47	24 $47
25 $45	26 $45	27 $45	28 $45	29 $45	30 $47	31 $47

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Smoking

Room, 2 Queen Beds

Room, 2 Double Beds, Roll-In Shower, Smoking

Room, 2 Double Beds, Roll-In Shower

Room, 2 Double Beds, Smoking

Room, 1 King Bed

Room, 1 King Bed, Smoking

Room, 1 King Bed, Roll-In Shower

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Americas Best Value Inn & Suites Humble

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Prices for upcoming dates