Name: The Mark New York
Address: 25 East 77th Street, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, US
Price range: US$1,884–US$3,412 per night
Rating: 9.3

What guests think

At The Mark New York, travelers widely praise friendly, attentive service and the Upper East Side location near Central Park and shopping, while rooms are commonly described as comfortable and upscale, contributing to an overall polished, high end experience.

Dining feedback is mixed: many enjoyed breakfast, food, and room service, but others found the restaurant underwhelming or certain items poor. Room related complaints appear in several reviews, including street or internal noise, aging fixtures or tech, and intermittent air conditioning failures. Expect an upscale, intimate urban hotel experience with a boutique feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are seldom discussed; the gym receives mixed feedback across a few reviews.

Related guest reviews

10

Ricardo

15 Jun 2025

·

Stayed 5 nights

The staff are very friendly and polite, Breakfast is fabulous, the rooms very comfortable , good gym, great shopping near by! We love it

6

Amani

14 May 2023

·

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

10

Claire

11 Jul 2024

·

Stayed 3 nights

We had an exceptional stay. Every single thing (the room, the bar, every single service/staff person) was perfect. It’s not often we stay in a place that has fine tuned all the details, but The Mark is hitting home runs. Can’t wait to return.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping earns some praise, but several reviews cite issues like dirty carpets or patio areas, noisy or faulty air conditioning, and bathroom fixtures needing repair.

Related guest reviews

2

Kirtan

20 Sept 2024

·

Stayed 2 nights

Extremely disappointed. One of the worst hotel stays we have encountered. For a iconic hotel like The Mark, they really lacked cleanliness and over all service.

6

Stephanie

21 Mar 2024

·

Stayed 2 nights

Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.

6

Amani

14 May 2023

·

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

8

May

6 Jun 2024

·

Stayed 2 nights

The location is excellent and the service was great. The only complaint is that the ac was noisy and the garbage truck was outside until midnight. It was very noisy.

8

Christian

10 May 2024

·

Stayed 3 nights

Air conditioning in the room didn’t work one entire night and it happened on a day where outside temperature was 78*, and it was 80* inside. This type of incident should NOT happen in a 5 star hotel when you spend $1,300/1,400 a night. No bueno!

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AI-generated summary based on recent guest reviews

Rooms

Many find rooms comfortable and upscale, with generous bathrooms noted. However, several report street or internal noise, dated fittings or tech, and occasional air conditioning or fixture problems.

Related guest reviews

10

Michael Chad

1 Apr 2024

·

Stayed 3 nights

The staff and accommodations were phenomenal.

10

Ricardo

15 Jun 2025

·

Stayed 5 nights

The staff are very friendly and polite, Breakfast is fabulous, the rooms very comfortable , good gym, great shopping near by! We love it

6

Stephanie

21 Mar 2024

·

Stayed 2 nights

Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.

6

Amani

14 May 2023

·

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

10

Claire

11 Jul 2024

·

Stayed 3 nights

We had an exceptional stay. Every single thing (the room, the bar, every single service/staff person) was perfect. It’s not often we stay in a place that has fine tuned all the details, but The Mark is hitting home runs. Can’t wait to return.

8

May

6 Jun 2024

·

Stayed 2 nights

The location is excellent and the service was great. The only complaint is that the ac was noisy and the garbage truck was outside until midnight. It was very noisy.

8

Christian

10 May 2024

·

Stayed 3 nights

Air conditioning in the room didn’t work one entire night and it happened on a day where outside temperature was 78*, and it was 80* inside. This type of incident should NOT happen in a 5 star hotel when you spend $1,300/1,400 a night. No bueno!

10

Tracy

26 Aug 2024

·

Stayed 3 nights

the mark is superb all around. location is also great for nyc dining, shopping, and recreation (central park is one street over). my only suggestion is to add a sofa in the standard rooms as the table and 2 tiny chairs are not really functional or comfortable.

10

Andrea

15 May 2024

·

Stayed 1 night

Fabulous hotel with superb accommodations, delicious food and drinks set in the most luxurious place in New York City!

6

Douglas

17 Jul 2025

·

Stayed 7 nights

Hotel rooms very comfortable and bathrooms generous but dining room and food was very disappointing . You cannot compare the dining room decorations and quality and choice of food and service to the Carlyle Hotel across the street where we usually stay while in Manhattan. I would never go back to the Mark highly overrated !

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AI-generated summary based on recent guest reviews

Service

Service is a standout across many reviews, highlighting friendly, attentive staff and strong concierge support. A minority report lapses such as delayed room readiness, reservation mishandling, or an unfriendly bellman.

Related guest reviews

10

Isabella

2 Aug 2023

·

Stayed 1 night

Excellent hotel and the staff are exceptional.

10

Edward

1 Sept 2025

·

Stayed 3 nights

Excellent property. Reasonably priced for the top level service and comfort you get. Food was good. The front desk and concierge staffs are top notch. Overall, a 10 rating from me. I will definitely return.

6

Stephanie

21 Mar 2024

·

Stayed 2 nights

Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.

4

PAUL

24 Jul 2022

·

Stayed 1 night

Stay was excellent. Check in was Paid. Said the reservation was Canceled. Had under wrong name. Had a welcome letter addressed to wrong customer. He don’t expect that when paying $1,000 night All others were good

8

Candice

28 Jul 2025

·

Stayed 2 nights

The Mark is nice but it’s also one of the most expensive 5 star hotels, Manhattan. The problem is it’s pretty plain compared to the other hotels in the area not much stood out. I will say, their service and hospitality was great. It’s one of the few hotels that acknowledged my Expedia status and honored my discounts and late check out. The in room dining was about the same as the peninsula or the plaza.

10

Elisabeth

7 Jun 2025

·

Stayed 4 nights

best service ever

10

fatih

25 Dec 2023

·

Stayed 9 nights

The doormen crew are amazing.

2

Margaret

12 Dec 2022

·

Stayed 3 nights

The room was not ready in time … I had an important event to attend that evening and had no place to change and get ready‼️ This made me very late to business event which I was hosting …. Very bad afternoon This is very unusual title The Mark and very upsetting and disappointing .

10

Jay

1 Aug 2025

·

Stayed 3 nights

Great friendly staff!! Upscale hotel with small welcoming feel.

10

Sara

17 Jun 2025

·

Stayed 3 nights

They really went out of their way to make me feel welcome

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Location

The Upper East Side location is repeatedly praised as excellent, close to Central Park, shopping, and dining. Some guests mention street or truck noise at night.

Related guest reviews

10

Ricardo

15 Jun 2025

·

Stayed 5 nights

The staff are very friendly and polite, Breakfast is fabulous, the rooms very comfortable , good gym, great shopping near by! We love it

8

May

6 Jun 2024

·

Stayed 2 nights

The location is excellent and the service was great. The only complaint is that the ac was noisy and the garbage truck was outside until midnight. It was very noisy.

10

Tracy

26 Aug 2024

·

Stayed 3 nights

the mark is superb all around. location is also great for nyc dining, shopping, and recreation (central park is one street over). my only suggestion is to add a sofa in the standard rooms as the table and 2 tiny chairs are not really functional or comfortable.

10

Alina

15 Dec 2024

·

Stayed 1 night

Beautiful hotel in UES! We loved it!

8

Ekaterina

9 May 2025

·

Stayed 4 nights

Best location, friendly staff

10

Margaret

14 Sept 2023

·

Stayed 2 nights

The neighborhood, location were perfect. Restaurants and ambience lively yet warm and inviting. One truly feels like a New Yorker staying at the Mark hotel.

10

John A.

17 Aug 2025

·

Stayed 2 nights

This is a perfect location!

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Dining

Dining is inconsistent: several guests enjoyed breakfast, food, and room service, while others criticized the restaurant and specific dishes and noted occasional cleanliness or service issues.

Related guest reviews

10

Ricardo

15 Jun 2025

·

Stayed 5 nights

The staff are very friendly and polite, Breakfast is fabulous, the rooms very comfortable , good gym, great shopping near by! We love it

10

Edward

1 Sept 2025

·

Stayed 3 nights

Excellent property. Reasonably priced for the top level service and comfort you get. Food was good. The front desk and concierge staffs are top notch. Overall, a 10 rating from me. I will definitely return.

6

Stephanie

21 Mar 2024

·

Stayed 2 nights

Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.

6

Amani

14 May 2023

·

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

10

Claire

11 Jul 2024

·

Stayed 3 nights

We had an exceptional stay. Every single thing (the room, the bar, every single service/staff person) was perfect. It’s not often we stay in a place that has fine tuned all the details, but The Mark is hitting home runs. Can’t wait to return.

10

Anamaria

28 Feb 2024

·

Stayed 1 night

The Mark hotel is amazing ! But they should take out the pizza off the menu . It’s awful

8

Candice

28 Jul 2025

·

Stayed 2 nights

The Mark is nice but it’s also one of the most expensive 5 star hotels, Manhattan. The problem is it’s pretty plain compared to the other hotels in the area not much stood out. I will say, their service and hospitality was great. It’s one of the few hotels that acknowledged my Expedia status and honored my discounts and late check out. The in room dining was about the same as the peninsula or the plaza.

10

steven

26 Mar 2024

·

Stayed 1 night

Loved the hotel. Thought Jean George was not on the same level as the hotel. Have dined at his restaurants for years. This was not very good. Would definitly return to the Mark but would look elsewhere for dining.

10

Andrea

15 May 2024

·

Stayed 1 night

Fabulous hotel with superb accommodations, delicious food and drinks set in the most luxurious place in New York City!

6

Douglas

17 Jul 2025

·

Stayed 7 nights

Hotel rooms very comfortable and bathrooms generous but dining room and food was very disappointing . You cannot compare the dining room decorations and quality and choice of food and service to the Carlyle Hotel across the street where we usually stay while in Manhattan. I would never go back to the Mark highly overrated !

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Month	Average price
January	US$1,039
February	US$1,169
March	US$1,293
April	US$1,311
May	US$1,778
June	US$1,411
July	US$1,613
August	US$1,171
September	US$1,660
October	US$1,527
November	US$1,494
December	US$1,634

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $2,123	15 $2,194	16 $2,206	17 $2,049	18 $2,040	19 $2,500
20 $2,765	21 $3,395	22 $3,405	23 $3,412	24 $2,966	25 $2,966	26 $2,966
27 $2,226	28 $2,272	29 $2,272	30 $2,272

Su	Mo	Tu	We	Th	Fr	Sa
				1 $2,272	2 $2,272	3 $2,215
4 $2,252	5 $2,252	6 $2,252	7 $2,252	8 $2,252	9 $2,252	10 $2,216
11 $2,252	12 $2,272	13 $2,272	14 $2,174	15 $1,951	16 $1,884	17 $1,889
18 $1,910	19 $1,949	20 $1,956	21 $1,949	22 $1,949	23 $1,909	24 $1,967
25 $1,910	26 $1,910	27 $1,910	28 $1,946	29 $1,950	30 $2,092	31 $2,098

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Monthly average prices

About this property

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