Name: EVEN Hotel Norwalk by IHG
Address: 426 Main Avenue, Route 7, Cranbury, Norwalk, Connecticut, United States of America, Norwalk, Fairfield County, US
Price range: US$120–US$463 per night
Rating: 8.23

What guests think

Across recent reviews of EVEN Hotel Norwalk by IHG, travelers frequently praise clean, comfortable rooms, wellness-focused touches like in-room exercise gear and a solid gym, while recurring frustrations include limited dining, maintenance issues, and inconsistent service and housekeeping.

Many note convenient access to highways, train and nearby dining, though parking can be tight and hallway noise or loud HVAC occasionally disrupts sleep. Bathrooms with frosted or sliding doors and limited storage or no microwave divide opinions about room design. Expect a modern, fitness-centric stay with strong location value but uneven operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Wellness features, including in-room fitness gear and a well-equipped gym, earn consistent praise. Downsides include elevator outages or slow lifts, limited or unmanned bar/restaurant service, and occasionally tight parking.

Related guest reviews

10

Lisa

25 Jul 2025

·

Stayed 3 nights

The theme of this hotel is wellness and it's awesome. You walk in and they have ginger lime water, lemon water, and regular water to drink. The rooms are equipped with exercise bands, yoga mat and block, and a foam roller. The gym was large and well equipped and kept at a cool temperature. The lighting in the room is soft. There is an outdoor courtyard and a spacious area inside for eating and getting work done. Overall one of the best hotels I've stayed at and would highly recommend.

6

Judith

11 Aug 2025

·

Stayed 3 nights

Elevator not working. Room not cleaned every day. Tier to request what should be a standard

8

Stephan

16 Aug 2025

·

Stayed 4 nights

My room was very dark and the elevator was very slow! And only one was working

10

Kyla

6 Nov 2025

·

Stayed 1 night

The room was very nice and clean and the bed was extremely comfortable. I loved the little desk and chair. There was a little caddy with a yoga mat and some other excercise things and some clorox wipes which I loved. I only stayed for one night, but there also is a 24 hour gym I was told at the desk, and a snack and drink bar accessible in the lobby. The room was just enough space to move comfortably but wasn’t too big. It was a perfect little stay and just what I needed to save myself some driving time for a trip the next morning. Also is pet friendly, which is very cool.

10

Geoffrey

21 Jul 2025

·

Stayed 4 nights

Visiting family in Norwalk and it was very good value for the cost. No included breakfast but a la carte available and coffee free with a machine that produces your choice rather than just coffee. So had lots of cappuccinos! Robust gym as well with full set of free weights as well as 4 treadmills and 4 ellipticals. And easy access to downtown Norwalk via both highway and Main Street. And definitely walk a quarter mile up Main to Rico Peru for some fantastic ceviche of all types. Prodigious portions. Went twice in 4 days.

10

Terri

6 Apr 2025

·

Stayed 2 nights

This is a great hotel. Clean, comfortable bed, workout equipment in the room, and loved the water/ice station on the floor. Two downsides would be that breakfast is not included (you could purchase breakfast for $18.95, which for me was a little steep given I only would want a beverage and muffin or toast) and that the parking was tight and surprisingly limited because of the number of guests. Located in a busy area with lots of restaurants/stores, and still quiet inside the room. I will stay again.

8

Cristina

18 Nov 2024

·

Stayed 1 night

very clean, beds were small though and not much of bar hours or a selection at the grab and go.for adult purchases .. otherwise would stay here again , very clean and hydration stations are amazing

6

keven

20 Apr 2024

·

Stayed 1 night

Claimed to have a bar but no one was there to man it on a weekend.Had drinks in locked fridge but one guy on duty claimed he didn’t have a key to open it so therefore could not sell us any as he was the only person there. If he’s the only person how does he not have keys??? The false advertising on that def angered us. Luckily the hotel down the road accommodated us where u could not. Which is just a loss of revenue I don’t understand why you would want to lose

10

Allan

17 Apr 2024

·

Stayed 4 nights

Stayed 4 nights, room was very nice and well equipped. Clean bathroom and great water pressure. Free coffee machine with pretty decent coffee. Gym was better than most hotel gyms, lots of options for cardio and strength training. Cozy patio with a fire pit and comfortable chairs to enjoy a beverage and/or read, chat. Pleasant staff. Ample free parking.Will definitely stay again and recommend.

6

Casandra

18 Aug 2025

·

Stayed 3 nights

Hotel booked and full with only 1 elevator working, ice machine nor working on floors other than 1st. The outside area is nice but not clean and no cushions on furniture. We have stayed here before and were disappointed in the current conditions. The cheap microwave that is for everyone to use is sad and for that type just put them in all the rooms. Our TV had parental locks and nobody knew the codes. We were told on the second day there was an update so they didn't get told the code and that was after calling the front desk 2 times and neither code we were given worked. The bed is comfortable, water is hot and staff friendly.

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Cleanliness

Cleanliness feedback is mixed: many describe very clean rooms and public areas, while others report missed housekeeping, hair or stains in bathrooms or linens, and occasional pet or musty odors.

Related guest reviews

4

Jenny

22 Dec 2025

·

Stayed 1 night

The room wasnt really all that clean. Clumps of hair in the bathroom and shower door was filthy

2

Ilana

1 Dec 2025

·

Stayed 3 nights

Hair balls all over the bathroom - room was DIRTY!

10

James

8 Sept 2025

·

Stayed 1 night

This hotel is absolutely incredible top to bottom! Amazing staff, excellent property, spotlessly clean, and the room was incredible. Very comfortable bed, all the amenities were top quality and the bathroom and shower were beautiful as was the rest of the hotel and grounds. It had an amazing outdoor patio area with a cozy fire pit. Very welcoming, and the area is beautiful, tons of top notch dining and shopping options, all very close, lots of which are an easy walking distance. On top of all this the price was incredible, it's easily a $200+ a night hotel, for much less. I will be staying here every time im in the area, if i could rate it more than 5 stars I would.

8

Neil

12 Dec 2025

·

Stayed 1 night

Clean and comfortable.

8

Paula

14 Dec 2024

·

Stayed 3 nights

I was a little upset with the room as far as it being cleaned properly. Someone's personal items (Condom) was left on the floor and seeing that it was late when i got back to my room there was no cleaning staff so i had to remove myself! Tried calling down stairs and my call never got answered It was horrible! I just slept on top of the bed never got in it as i was disgusted. It was only for 3 days so i made it through. Just talk to the cleaning staff and let them know that cleaning a room is not just emptying the garbage and changing the sheets/towels. Mirrors in the bathroom need to be cleaned as well everyone's toothpaste splattered everywhere. I stay here all the time and this by far was not the Best.

8

Adely

30 Dec 2024

·

Stayed 1 night

Faucet looked like it had black mold where the water comes out, shower didn’t look clean as there was someone else’s hair

4

Virginia

13 Sept 2024

·

Stayed 1 night

Being an IHG brand the property did not reflect that. The first room had hair in the shower and so we asked to change. The second room was also very dirty - floors, toilet seat, the hallways. The guest services line did not work in the first room, the front desk agent was not friendly, the night audit was missing for a period of time (only realized as i went down for extra towels). overall very poor experience

10

Joseph

21 Apr 2025

·

Stayed 4 nights

Friendly staff, clean room with daily linen service, and convenient breakfast service. Lots of socializing areas in main lobby area. Internet super fast. The bed was heaven but the bathroom was larger than average with ample counter space for 2 to 3 people. Cleanest room ever experienced, better than a Fairmont.

4

denise

20 Jul 2025

·

Stayed 1 night

The day I made the booking on Expedia, this property was highlighted as a good deal so I grabbed it since it was a quick one night stay. So I knew I was getting a bargain. The staff was friendly and did their best to accommodate. I called the hotel when I subsequently found out it advertises as specifically pet friendly. I wanted a room that was reserved for no pets because of allergies. They could not guarantee that. But they put me on top floor which they said is generally no pets. The room was not clean. As soon as I took a first look around I found pools of dust and some shavings that looked like work had been done along the sideboards near bed and even a small dead spider. In the bathroom i saw dust and hair on the floor. It was clear this room had not been cleaned well or maybe not cleaned in a while. They changed my room. The new room was cleaner, but, during a basic look at mattress for bed bugs (something i do regardless of room but especially in this case), there was dirt and hair under the sheet. The mattress had no mattress cover. I took pictures and showed the front desk. If you get a good deal to stay here and are not fussy about things that I noted, then it is fine. But i suggest an earlier check -in so that housekeeping is still on premises and can go in and touch up whatever you find lacking.

2

sundance

25 Mar 2024

·

Stayed 4 nights

- The area to purchase food was barren. You couldn’t even buy a bottle of water. - Water dispenser didn’t work on floor 2 so I had to go to main floor to get water and they only had small 6oz cups. - Bathroom was filthy - hand prints on the mirror, hair in the shower, blood around the edge or bathtub. - Room was had a smoke smell.

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Rooms

Beds are widely comfortable and some rooms feel modern and spacious. Common complaints include frosted or sliding bathroom doors with poor privacy, lack of drawers and no microwave, noise from halls or HVAC, and some dated or worn fixtures.

Related guest reviews

8

Virginia

31 Mar 2025

·

Stayed 1 night

The air conditioner was noisy, bed and pillows was comfortable, TV remote was not great. Did not like the shade, could not have outside light and privacy , because the shade on top of blackout was not sheer enough and was yellow colored. Should have sheer curtains over blackout shade. Shower door would not stay closed.

6

Linda

28 Jun 2025

·

Stayed 4 nights

This hotel advertised having a restaurant and bar, this was an exaggeration. The food was ordered through a walk up window, the "bar" had 5 stools and a very limited menu in the lobby area, limited hours for both. Our room didn't have a dresser to unpack, the "closet" was small. No microwave. bathroom had glass doors facing the bed.

6

Tony

15 Jun 2025

·

Stayed 3 nights

Clean and Quiet. Not a shelf or drawer in the room for folded clothes. Breakfast sub par and expensive.

6

Deanna

11 Aug 2025

·

Stayed 3 nights

We had a mixed experience at this hotel. On the positive side, our room was very clean, which we greatly appreciated. However, there were some significant issues that made our stay less comfortable. The lack of a microwave in the room was a major inconvenience, and we also had problems with the elevators. They were not working correctly, and we experienced very long waits. Additionally, the hotel bar did not look clean, which was off-putting. These issues made our overall stay feel only mediocre.

6

Gregory

1 Dec 2025

·

Stayed 2 nights

Overall the room we had at 204 was a lot to be desired. The window you can’t even see out of because it has a permanent stain on it. That looks almost like frost, but it is not. Overall the rooms need to be updated. It’s very dreary and not inviting. I feel like I’m boxed in with all the same color. The lighting is so in adequate. Our bathroom sink just trickles. You can’t even wash your hands properly.

4

Ellen

23 Jun 2025

·

Stayed 1 night

Very noisy air conditioner.

6

lenny

13 Aug 2025

·

Stayed 2 nights

A lot of noise in the hallway.

8

Wendy

2 Feb 2025

·

Stayed 1 night

Overall it is a great hotel. The only thing we were not thrilled about were the bathroom doors. They are frosted glass barn doors. You can almost see through them and if anyone uses the bathroom at night the whole room lights up. Also, there are open cracks on the side so you don't have as much privacy. And the bathroom door stuck and was very hard and noisy to open and close.

10

Joseph

11 Aug 2025

·

Stayed 4 nights

Love this hotel. Friendly and affordable. Great beds and spacious bathrooms. Also, the dual blackout curtains really work. Slept like a baby.

8

Sarah

4 May 2025

·

Stayed 1 night

Great place but we like the work out gear in the room and most of our was missing. They also need private bathroom doors. Traveling with other is awkward with a see through door

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Service

Interactions vary: many guests commend friendly, helpful staff and quick room changes when issues arise. Others cite slow or understaffed check-in, rude behavior, room-type or reservation mix-ups, and weak follow-up.

Related guest reviews

6

Rebecca

15 Jul 2025

·

Stayed 5 nights

For a workout/health conscious hotel. The employees pushed the bar onto you heavily, the front desk and empty regularly. Stood there for exactly 13 minutes waiting to checking out. Used the phone in the wall to call the desk literally 10 feet away. Went to the breakfast window and rang the bell, a lady said “ be right with you” I waited 6 minutes and she never came. So if you are sober or are trying to be sober or are in a rush. I do not recommend

4

Amber

15 Dec 2024

·

Stayed 4 nights

Some of the staff at this property were very kind, including the cleaning guy. However the front desk woman was extremely rude to me and my wife. After a long day, we were grabbing a couple snacks and heading to check out to PAY FOR THEM. And the front desk woman screamed across the lobby at us that we had to pay…as we were pulling out our credit card to swipe it. I thought this was extremely disrespectful and rude.

10

MIGUEL

24 Sept 2025

·

Stayed 1 night

Excellent service

8

Steve

25 Apr 2025

·

Stayed 1 night

The front desk check-in was very slow. When I was finally checked in, I was handed my room cards, but the woman didn't tell me what room I was in! When I asked, she said, "I wrote it on the slip" (inside the card envelope), as if it was rude of me to ask!

10

Maureen Young

31 Dec 2025

·

Stayed 1 night

The staff was accommodating & helpful. The room was very clean & comfortable. I can’t say about the breakfast as I didn’t have breakfast there.

2

Jessica

17 Feb 2025

·

Stayed 1 night

We arrived at 3 am due to a delayed flight and the overnight staff, desk attendant wouldn’t check us in for 20 mins until she completed a task she was working on and came across as if we were a deal inconvenience to her. All we wanted to do was quickly check in and catch some sleep after a long day of travel and were treated very poorly upon arrival.

2

Jacquelyn

4 Aug 2024

·

Stayed 1 night

This was such an unpleasant experience due to the two employees working in the lobby. The check in was fine. Then I wanted to buy a snack and I asked the people at the front desk if I should pay them and they said to pay at the computer. I asked twice to point it out and they kept pointing and I did not see it. So I asked if one of them (neither was busy and both were on their phones) could just show me and the man walked over to show me —and he made sure I knew he was bothered by my request. I thanked him. No eye contact. Then when my card wasn’t read by the machine numerous times I asked for help again. Both of them were again on their phones. They didn’t hear me so I asked again. Once more my ask for help was met with passive aggressive body language so I said that it’s their job to help guests rather than staring at their phones. I had to then go to my car and when I walked back in one of the desk employees was walking out and called me a b——-. I responded by saying that’s really nice. I felt terrible. I told my husband and he was very upset (as was I) and in lieu of his saying something he insisted that I write this review and contact the manager. I’ve never been called that to my face before and it was so upsetting.

10

Roland

28 May 2025

·

Stayed 1 night

Great check-in process. Staff was friendly!

2

Mara

1 Dec 2025

·

Stayed 3 nights

Room was okay, check in was slow and cumbersome, soap dispensers in shower were empty.

10

Ginny

17 Sept 2025

·

Stayed 2 nights

Clean room, nice hotel, good breakfast and helpful staff! Recommend for business or pleasure. Good location close to highway and parkways.

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Location

Convenient for highways, the Merritt 7 train, and nearby restaurants; useful for Fairfield University and CT/NY trips. Easy access rather than a destination neighborhood.

Related guest reviews

10

Evelia

10 Nov 2024

·

Stayed 1 night

It was easily accessible. Very clean and comfortable. Pleasant staff. Dining options within walking distance.

10

Gayle

28 May 2025

·

Stayed 1 night

Staff was efficient and pleasant during check-in. Room is well-designed. Location servd our needs well.

10

Patrick

14 Nov 2024

·

Stayed 2 nights

This hotel is right across the street from the train service to NYC.

10

Nicole

22 Jun 2025

·

Stayed 3 nights

Great place and close to Fairfield University

8

Robert

13 Sept 2025

·

Stayed 1 night

Close to dining

10

Peter

23 Apr 2025

·

Stayed 1 night

Conveinent to the Merritt 7 railroad station, 5-minute walk.

8

Joe

10 Apr 2024

·

Stayed 5 nights

Our go to hotel when visiting the CT/NY area. Clean rooms with quiet locations. A short drive to catch the train to NYC. This time, the market in the lobby hadn’t been stocked so there were no drinks other than alcoholic drinks in the fridge and staff were nowhere to be found. Other than that, Still a great place to stay.

8

Scott

2 Apr 2024

·

Stayed 1 night

Convenient off the highway

10

Ginny

17 Sept 2025

·

Stayed 2 nights

Clean room, nice hotel, good breakfast and helpful staff! Recommend for business or pleasure. Good location close to highway and parkways.

10

Curtis

1 Oct 2025

·

Stayed 3 nights

Walking distance to multiple eating options.

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Dining

Breakfast is not included and is a limited a la carte setup with inconsistent hours or staffing, and quality often rated below average. The small bar/restaurant is sometimes closed or unmanned.

Related guest reviews

6

Tony

15 Jun 2025

·

Stayed 3 nights

Clean and Quiet. Not a shelf or drawer in the room for folded clothes. Breakfast sub par and expensive.

6

Rebecca

15 Jul 2025

·

Stayed 5 nights

For a workout/health conscious hotel. The employees pushed the bar onto you heavily, the front desk and empty regularly. Stood there for exactly 13 minutes waiting to checking out. Used the phone in the wall to call the desk literally 10 feet away. Went to the breakfast window and rang the bell, a lady said “ be right with you” I waited 6 minutes and she never came. So if you are sober or are trying to be sober or are in a rush. I do not recommend

6

Deanna

11 Aug 2025

·

Stayed 3 nights

We had a mixed experience at this hotel. On the positive side, our room was very clean, which we greatly appreciated. However, there were some significant issues that made our stay less comfortable. The lack of a microwave in the room was a major inconvenience, and we also had problems with the elevators. They were not working correctly, and we experienced very long waits. Additionally, the hotel bar did not look clean, which was off-putting. These issues made our overall stay feel only mediocre.

8

Serge

4 Aug 2025

·

Stayed 1 night

I did expect a style buffet breakfast, instead I had to go to the kitchen and ordered breakfast and each item had a price while I had already paid for breakfast in the package.

6

Alan M

18 Aug 2025

·

Stayed 2 nights

A very basic facility, clean yes, but without any amenities really, such as any art on the walls. Coffee supplies were not immediately available one morning. Breakfast foods were available, made to order in a limited menu, that was not included in the room charge, but reasonably priced.

8

Althea

18 Nov 2024

·

Stayed 1 night

I hated that breakfast was not included. First time visiting a hotel and had to pay on top of the fees. I did not like that part.

6

keven

20 Apr 2024

·

Stayed 1 night

Claimed to have a bar but no one was there to man it on a weekend.Had drinks in locked fridge but one guy on duty claimed he didn’t have a key to open it so therefore could not sell us any as he was the only person there. If he’s the only person how does he not have keys??? The false advertising on that def angered us. Luckily the hotel down the road accommodated us where u could not. Which is just a loss of revenue I don’t understand why you would want to lose

6

ANNETTE

26 Nov 2024

·

Stayed 2 nights

Breakfast was terrible

8

Jamie

27 Nov 2024

·

Stayed 1 night

Breakfast is extra charge of $5. There is no buffet. There are 3 things you can order from a window. Scrambled eggs which are not good possibly powered eggs. Waffle or oatmeal. There is no fruit juice. It is help yourself to the grocery store for coffee or whatever juice they may have. Not great but it is something if you are short on time.

6

Tracy

18 May 2025

·

Stayed 2 nights

The hotel is fine- the sheets on the pull out sofa were dirty. No big deal we got new linens. The major issue is with dining. The free breakfasts at other hotels far surpassed what this hotel offered. The “cook” was rude and demanding the food was disgusting we did not eat it and went out for breakfast elsewhere. I would stay there again but would not pay extra for breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$104
February	US$120
March	US$130
April	US$140
May	US$160
June	US$171
July	US$144
August	US$148
September	US$186
October	US$181
November	US$149
December	US$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $276	17 $184	18 $267	19 $321
20 $179	21 $211	22 $218	23 $257	24 $202	25 $330	26 $463
27 $175	28 $191	29 $222	30 $174

Su	Mo	Tu	We	Th	Fr	Sa
				1 $191	2 $360	3 $338
4 $150	5 $141	6 $219	7 $204	8 $179	9 $420	10 $321
11 $149	12 $135	13 $184	14 $150	15 $189	16 $251	17
18 $129	19 $120	20 $138	21 $129	22 $129	23 $406	24
25 $180	26 $126	27 $167	28 $151	29 $155	30 $174	31 $158

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Double Beds

Suite, 1 Bedroom, Accessible (Communications)

Standard Room, 1 Queen Bed

Room, 1 Double Bed, Hearing Accessible (Accessible Shower, Wellness)

Standard Room, 1 King Bed

Standard Room

Room, 1 Double Bed (Wellness, Glass Enclosed Shower)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Roll-In Shower (Mobility Accessible)

Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

Standard Room, 2 Double Beds, Roll-In Shower (Communications Accessible)

Premium Room, 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about EVEN Hotel Norwalk by IHG

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Considering this hotel for your Norwalk trip?

Prices for upcoming dates