Las Palmas by the Sea All Inclusive

Poorly maintained, some staff is rude

Wonderful experience. I was hesitant because the ratings were only at a 7.5 but now after staying there I have no idea why they aren’t rated higher. Service was excellent. Very clean. Adult pool area was perfect and the views were stunning. We seen humpback wales from the dining area during breakfast. Will definitely be back.

I recently stayed at Las Palmas by the Sea All Inclusive in Puerto Vallarta, and overall it was a very enjoyable experience that I’d rate a solid 4 out of 5 stars. The location is one of the biggest highlights—right on the beach with beautiful views and easy access to the water, plus it’s conveniently close to downtown. The staff was generally friendly and hardworking, and several went out of their way to make our stay pleasant.

Not a lot nice to say about the hotel. The staff were nice. No restaurants, a buffet that has next to nothing. Drinks are drinks. Pool was small, not many bars. Wasn’t even cheap enough to make it worth while. We basically slept there and just went to town for anything fun.

Room was updated and nice view. It was well cleaned daily with special touches. Majority of staff excellent at providing services with exception of two new women at reception desk who were not very accommodating on some occasions.Special mention to bellmen and dining room staff who were excellent!