The Inn On The River
US$170
/ night
Avg. for October
Prices for The Inn On The River
Select dates to see prices and availability
US$170
/ night
Avg. for October
Monthly average prices
Nightly prices at The Inn On The River average US$106 in the cheapest month (February) and US$170 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$126 |
| February | US$106 |
| March | US$133 |
| April | US$157 |
| May | US$148 |
| June | US$155 |
| July | US$155 |
| August | US$143 |
| September | US$150 |
| October | US$170 |
| November | US$148 |
| December | US$146 |
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Oct · US$170
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Most expensive: October (~US$170)
Cheapest: February (~US$106)
About this property
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Business amenities
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Pigeon Forge? This hotel has 482 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Location
With a stay at The Inn On The River, you'll be centrally located in Pigeon Forge, a short 6-minute walk from The Track and 10 minutes by foot from Island at Pigeon Forge. This family-friendly hotel is 0.7 mi (1.2 km) from The Comedy Barn Theater and 1 mi (1.7 km) from Titanic Museum.
What's nearby
Christmas Place(0.1 Miles)
MagiQuest(0.2 Miles)
The Track(0.3 Miles)
Biblical Times Dinner Theater(0.3 Miles)
Grand Majestic Theater(0.3 Miles)
Pigeon Forge Snow(0.4 Miles)
Hollywood Wax Museum(0.5 Miles)
Pigeon Forge Community Center(0.5 Miles)
Island at Pigeon Forge(0.5 Miles)
Cooter’s Place & Museum(0.6 Miles)
Pirates Voyage Dinner & Show(0.6 Miles)
Alcatraz East Crime Museum(0.6 Miles)
Country Tonite Theatre(0.6 Miles)
The Comedy Barn Theater(0.7 Miles)
Great Smoky Mountain Murder Mystery Dinner Show(0.7 Miles)
The preferred airport for The Inn On The River is McGhee Tyson Airport (TYS)(35.4 Miles)
Parking
Swimming pool
Non-smoking rooms
Housekeeping
Banquet facilities
ATM/Cash machine
Location
2492 Parkway, Pigeon Forge, Tennessee, United States of America
Christmas Place (0.1 Miles)
MagiQuest (0.2 Miles)
The Track (0.3 Miles)
Biblical Times Dinner Theater (0.3 Miles)
Grand Majestic Theater (0.3 Miles)
Pigeon Forge Snow (0.4 Miles)
Room options
13
Standard Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingRefrigerator
10
Standard Room, 2 Queen Beds
2 Large Double Beds
Sleeps 4
288 ft²
Air ConditioningHeatingRefrigerator
4
Deluxe Double Room, Balcony, River View
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingRefrigerator
8
Double Room, Balcony, River View
2 Large Double Beds
Sleeps 4
BalconyAir ConditioningHeatingRefrigerator
Guest reviews of The Inn On The River
9.3
Superb
Based on 2,430 verified reviews
Who stays here?
Business
2%
Couple
34%
Family
55%
Group
6%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Many reviewers praise The Inn On The River for friendly, helpful staff, very clean rooms, and a relaxing riverside setting with balconies, a fire pit, and family-friendly touches like evening popcorn, cookies, and indoor/outdoor pools.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Many reviewers praise The Inn On The River for friendly, helpful staff, very clean rooms, and a relaxing riverside setting with balconies, a fire pit, and family-friendly touches like evening popcorn, cookies, and indoor/outdoor pools.
Breakfast gets frequent praise for hot variety, but some report average flavors or crowding. Common drawbacks include mixed mattress comfort, occasional hallway or geese noise, dated room elements with limited outlets or weak Wi-Fi, intermittent housekeeping, and pool or hot tub temperature or maintenance issues, plus traffic and parking frustrations typical of the Parkway. Expect a comfortable, scenic base with thoughtful touches and a central location.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Popular amenities include indoor and outdoor pools, a hot tub, and a riverside patio with a fire pit; complimentary popcorn and cookies are a hit. Some report chilly or closed pools/hot tub, ice machine outages, and occasional parking or exit hassles.
Related guest reviews
10
Sharon
18 Aug 2025
·
Stayed 4 nights
This was mine and my husband’s 22nd wedding anniversary celebration and the first time we had been anywhere without our children since they were born. We have stayed at The Inn on the River many times before and they never disappoint. We always request a room with balcony on the riverside. The free delicious continental breakfast is always a blessing because it saves a lot of money we would otherwise have to spend eating out. It is always relaxing to sit out on our balcony and watch the ducks and geese in the river. The room is always very clean and comfortable. A refrigerator and microwave is provided for our convenience. We enjoyed getting in the whirlpool and the indoor pool. There is also a nice outdoor pool but due to health issues I am not supposed to be in the sun if at all possible. We thoroughly enjoyed our time at The Inn on the River and we are already making plans to return again next year. I would highly recommend The Inn on the River to my friends and family.
This was mine and my husband’s 22nd wedding anniversary celebration and the first time we had been anywhere without our children since they were born. We have stayed at The Inn on the River many times before and they never disappoint. We always request a room with balcony on the riverside. The free delicious continental breakfast is always a blessing because it saves a lot of money we would otherwise have to spend eating out. It is always relaxing to sit out on our balcony and watch the ducks and geese in the river. The room is always very clean and comfortable. A refrigerator and microwave is provided for our convenience. We enjoyed getting in the whirlpool and the indoor pool. There is also a nice outdoor pool but due to health issues I am not supposed to be in the sun if at all possible. We thoroughly enjoyed our time at The Inn on the River and we are already making plans to return again next year. I would highly recommend The Inn on the River to my friends and family.
10
Nick
13 Aug 2025
·
Stayed 3 nights
Very nice mid range, family owned hotel. Our room and the excellent view were just as advertised. Our room was clean, the A/C cooled exceptionally well with the 105-107deg heat index that was happening. Sparkling wood floors in the hallways, and complimentary popcorn and cookies in the lobby daily. One of the nicer free breakfasts we’ve had. We would definitely stay again. On the downside, the A/C was pretty noisy, and there was only one handicapped parking spot that was near our entrance, but 2-3 EV parking spots that probably should be handicapped as they were right by the door. But again, this hotel was an affordable charmer so don’t let this discourage you!
Very nice mid range, family owned hotel. Our room and the excellent view were just as advertised. Our room was clean, the A/C cooled exceptionally well with the 105-107deg heat index that was happening. Sparkling wood floors in the hallways, and complimentary popcorn and cookies in the lobby daily. One of the nicer free breakfasts we’ve had. We would definitely stay again. On the downside, the A/C was pretty noisy, and there was only one handicapped parking spot that was near our entrance, but 2-3 EV parking spots that probably should be handicapped as they were right by the door. But again, this hotel was an affordable charmer so don’t let this discourage you!
10
Amanda
10 Aug 2025
·
Stayed 3 nights
We had such a great experience at Inn on the River in Pigeon Forge! From the moment we arrived, the staff made us feel welcome—they were so friendly, helpful, and genuinely kind. The entire property was spotless, and our room was exceptionally clean and comfortable, which made it easy to relax after a day of exploring. The location is perfect—right in the center of Pigeon Forge—so we were close to all the attractions, shopping, and dining without having to drive far. The breakfast had a lot of variety, so there was something for everyone, though the flavors were just okay. The only other small thing we noticed was that the hot tub could have been warmer. Neither of these things took away from our stay, though, because everything else was so well done. We truly enjoyed our visit and would definitely stay here again the next time we’re in the area!
We had such a great experience at Inn on the River in Pigeon Forge! From the moment we arrived, the staff made us feel welcome—they were so friendly, helpful, and genuinely kind. The entire property was spotless, and our room was exceptionally clean and comfortable, which made it easy to relax after a day of exploring. The location is perfect—right in the center of Pigeon Forge—so we were close to all the attractions, shopping, and dining without having to drive far. The breakfast had a lot of variety, so there was something for everyone, though the flavors were just okay. The only other small thing we noticed was that the hot tub could have been warmer. Neither of these things took away from our stay, though, because everything else was so well done. We truly enjoyed our visit and would definitely stay here again the next time we’re in the area!
10
Becky
3 Aug 2025
·
Stayed 3 nights
Walkable to several places including Starbucks. Lots of ice machines located throughout the Inn. Ample parking behind Inn. Front desk staff was always polite and courteous. Minor inconvenience is that there isn’t a water bottle refill station available other than during breakfast hours.
Walkable to several places including Starbucks. Lots of ice machines located throughout the Inn. Ample parking behind Inn. Front desk staff was always polite and courteous. Minor inconvenience is that there isn’t a water bottle refill station available other than during breakfast hours.
10
Jeffrey
10 Apr 2025
·
Stayed 3 nights
My family and I stayed here during our vacation to Pigeon Forge. It was our first time staying at this property; the front desk staff were friendly, and the hotel had plenty of parking. We enjoyed feeding the ducks by the river. Our rooms were clean and comfortable. We had two adjoining rooms with a balcony, and the view at night was gorgeous. The breakfast was great and offered a wide variety of options that changed daily. My mother commented that it is the nicest hotel she has ever stayed in. The only con I could mention is that the pool is not heated and the water is cold. Otherwise, it was an excellent stay, and I would highly recommend it!
My family and I stayed here during our vacation to Pigeon Forge. It was our first time staying at this property; the front desk staff were friendly, and the hotel had plenty of parking. We enjoyed feeding the ducks by the river. Our rooms were clean and comfortable. We had two adjoining rooms with a balcony, and the view at night was gorgeous. The breakfast was great and offered a wide variety of options that changed daily. My mother commented that it is the nicest hotel she has ever stayed in. The only con I could mention is that the pool is not heated and the water is cold. Otherwise, it was an excellent stay, and I would highly recommend it!
10
Sabrina
11 May 2025
·
Stayed 1 night
Great location, wonderful amenities. Indoor as well as outdoor pools; a few pool toys provided which was a nice touch. Hotel rooms were a bit wonky, the higher number rooms are further down the hall and use elevator B. Overall very happy with our stay!
Great location, wonderful amenities. Indoor as well as outdoor pools; a few pool toys provided which was a nice touch. Hotel rooms were a bit wonky, the higher number rooms are further down the hall and use elevator B. Overall very happy with our stay!
10
Samantha
6 Jun 2025
·
Stayed 1 night
We loved being right on the river and the fire pit is great to sit at after dark
We loved being right on the river and the fire pit is great to sit at after dark
10
Pamela
23 Apr 2025
·
Stayed 3 nights
Nice scenery of river from our balcony & secured door better then most. enjoyed sitting around fire pit bathroom shower roomy good shower head liked way room are would definitely stay again
Nice scenery of river from our balcony & secured door better then most. enjoyed sitting around fire pit bathroom shower roomy good shower head liked way room are would definitely stay again
10
David
6 Aug 2025
·
Stayed 3 nights
The ice machine on the third floor did not work
The ice machine on the third floor did not work
10
Brenda
7 Jul 2025
·
Stayed 3 nights
Indoor and outdoor pools, breakfast buffet every morning, popcorn & cookies in the evening. Right on the main road, close to everything. Very convenient.
Indoor and outdoor pools, breakfast buffet every morning, popcorn & cookies in the evening. Right on the main road, close to everything. Very convenient.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe the hotel and rooms as very clean. A minority cite issues such as missed or light housekeeping, bathroom mildew or ants, geese droppings on patios, and indoor pool cleanliness.
Related guest reviews
8
Kylie
10 Aug 2025
·
Stayed 3 nights
The property was fine. I do wish the pools were 24/7 access for adults. There was also mold in our air conditioner unit. The staff were nice. We only stayed 3 days so we did not see any housekeeping.
The property was fine. I do wish the pools were 24/7 access for adults. There was also mold in our air conditioner unit. The staff were nice. We only stayed 3 days so we did not see any housekeeping.
6
Jerry
31 Jul 2024
·
Stayed 4 nights
Positive: Awesome buffet breakfast, pretty hotel, clean upon arrival, comfortable beds, great location, Beautiful view by river with geese and ducks, Negative: During 5 day stay room not cleaned well, never vacuumed, one day skipped cleaning, pools not clean, could not use indoor pool or spa because of extremely dingy color, outdoor pool only used once as it became very clouded color as well, office desk workers seemed bothered upon request. Only one elevator per building causing you to have to walk a long way to many of the rooms.
Positive: Awesome buffet breakfast, pretty hotel, clean upon arrival, comfortable beds, great location, Beautiful view by river with geese and ducks, Negative: During 5 day stay room not cleaned well, never vacuumed, one day skipped cleaning, pools not clean, could not use indoor pool or spa because of extremely dingy color, outdoor pool only used once as it became very clouded color as well, office desk workers seemed bothered upon request. Only one elevator per building causing you to have to walk a long way to many of the rooms.
10
Danny
17 Nov 2025
·
Stayed 3 nights
Room was very clean and bed was comfortable. Staff was really friendly and check in and check out were smooth with no surprises. Love the hot chocolate or apple cider along with a cookie or popcorn while rocking by the outside fire pit or by the fireplace.
Room was very clean and bed was comfortable. Staff was really friendly and check in and check out were smooth with no surprises. Love the hot chocolate or apple cider along with a cookie or popcorn while rocking by the outside fire pit or by the fireplace.
8
James
21 May 2025
·
Stayed 2 nights
A lot of duck droppings on patio
A lot of duck droppings on patio
10
Christy
26 Jul 2024
·
Stayed 4 nights
This is a very nice place. Great breakfast. It\'s nice the have popcorn and cookies in the evening. Only complaint i have is when you had pur room "cleaned " it wasn’t cleaned. I removed everything from the bathroom and nothing was cleaned. Hair was in the sink and the toilet was still dirty. Not towels were replaced. Other than that everything else was good.
This is a very nice place. Great breakfast. It\'s nice the have popcorn and cookies in the evening. Only complaint i have is when you had pur room "cleaned " it wasn’t cleaned. I removed everything from the bathroom and nothing was cleaned. Hair was in the sink and the toilet was still dirty. Not towels were replaced. Other than that everything else was good.
8
Cristen
22 Jun 2025
·
Stayed 7 nights
Like that they are family friendly. Didn’t like the fact we had ants but called the front desk and they had someone come right up and take care of the problem.
Like that they are family friendly. Didn’t like the fact we had ants but called the front desk and they had someone come right up and take care of the problem.
8
Katherine
11 Oct 2025
·
Stayed 3 nights
Check in was quick and Kathlynn was very nice. The room was good, a bit dated, but fine. We didn't spend much time in the room anyway. The breakfast was good and there were plenty of choices. Coffee and hot chocolate are available all day. The area around the fire pit was great. We enjoyed sitting here and looking at the river. The geese are very friendly! The bathroom in our room wasn't super clean (mildew on grout in a couple of places) but was sufficient. They had a place for children to play in the lobby area, which was nice. Our four year old really enjoyed this space. I'd stay here again!
Check in was quick and Kathlynn was very nice. The room was good, a bit dated, but fine. We didn't spend much time in the room anyway. The breakfast was good and there were plenty of choices. Coffee and hot chocolate are available all day. The area around the fire pit was great. We enjoyed sitting here and looking at the river. The geese are very friendly! The bathroom in our room wasn't super clean (mildew on grout in a couple of places) but was sufficient. They had a place for children to play in the lobby area, which was nice. Our four year old really enjoyed this space. I'd stay here again!
10
Amy
4 Nov 2025
·
Stayed 1 night
The room was spotless and the amenities were great!
The room was spotless and the amenities were great!
10
Peggy
24 Jul 2025
·
Stayed 1 night
The bathroom was nice and clean big shower. Overall the hotel was very nice.
The bathroom was nice and clean big shower. Overall the hotel was very nice.
8
Shirl
20 Sept 2025
·
Stayed 3 nights
What a nice place. Staff were friendly and helpful. Rooms are clean and comfortable. One minor issue, the privacy card you put on your door fell every time you open the door or got stuck in the door so your door wouldn’t fully shut. Easy fix. We will definitely stay there again.
What a nice place. Staff were friendly and helpful. Rooms are clean and comfortable. One minor issue, the privacy card you put on your door fell every time you open the door or got stuck in the door so your door wouldn’t fully shut. Easy fix. We will definitely stay there again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, many with balconies and relaxing river views. Recurring drawbacks include dated or smaller layouts, limited outlets/tech and occasional weak Wi-Fi, hallway or geese noise, and mixed mattress or pillow comfort.
Related guest reviews
10
Jeanette
20 Jun 2025
·
Stayed 2 nights
The only thing we didn't like were the two chairs in the room were very small and uncomfortable.
The only thing we didn't like were the two chairs in the room were very small and uncomfortable.
6
Avishek
1 Sept 2025
·
Stayed 3 nights
The property is dated. The room layouts are not family friendly. None of the plug points worked, there was hardly any WiFi reception. If these aren’t a big deal, the location is exceptional
The property is dated. The room layouts are not family friendly. None of the plug points worked, there was hardly any WiFi reception. If these aren’t a big deal, the location is exceptional
6
Connie
28 Jul 2025
·
Stayed 3 nights
The staff was great! However… The ice machine was out on our floor. We thought we were getting a river view, but it was not. The beds were terribly uncomfortable. The breakfast, was far from up to par. Instead, there were powdered eggs, no danish, no yogurt, and they needed more space in the dining area.
The staff was great! However… The ice machine was out on our floor. We thought we were getting a river view, but it was not. The beds were terribly uncomfortable. The breakfast, was far from up to par. Instead, there were powdered eggs, no danish, no yogurt, and they needed more space in the dining area.
8
Albert
3 Feb 2025
·
Stayed 1 night
Love the river view from our room. Beds were a little too firm for me, but overall a very good experience.
Love the river view from our room. Beds were a little too firm for me, but overall a very good experience.
10
Nick
13 Aug 2025
·
Stayed 3 nights
Very nice mid range, family owned hotel. Our room and the excellent view were just as advertised. Our room was clean, the A/C cooled exceptionally well with the 105-107deg heat index that was happening. Sparkling wood floors in the hallways, and complimentary popcorn and cookies in the lobby daily. One of the nicer free breakfasts we’ve had. We would definitely stay again. On the downside, the A/C was pretty noisy, and there was only one handicapped parking spot that was near our entrance, but 2-3 EV parking spots that probably should be handicapped as they were right by the door. But again, this hotel was an affordable charmer so don’t let this discourage you!
Very nice mid range, family owned hotel. Our room and the excellent view were just as advertised. Our room was clean, the A/C cooled exceptionally well with the 105-107deg heat index that was happening. Sparkling wood floors in the hallways, and complimentary popcorn and cookies in the lobby daily. One of the nicer free breakfasts we’ve had. We would definitely stay again. On the downside, the A/C was pretty noisy, and there was only one handicapped parking spot that was near our entrance, but 2-3 EV parking spots that probably should be handicapped as they were right by the door. But again, this hotel was an affordable charmer so don’t let this discourage you!
10
valerie
8 Jul 2025
·
Stayed 3 nights
Clean, staff helpful and pleasant, good breakfast and great location. Loved the balcony on the river. Will stay again.
Clean, staff helpful and pleasant, good breakfast and great location. Loved the balcony on the river. Will stay again.
6
Stacy
29 Jun 2025
·
Stayed 2 nights
The river is nice, the rooms are really small and kind of outdated. The A/C in the hallways don’t work it seemed like. If you need something from the front desk you had to go get it. The staff was really nice and welcoming and it’s in a great location.
The river is nice, the rooms are really small and kind of outdated. The A/C in the hallways don’t work it seemed like. If you need something from the front desk you had to go get it. The staff was really nice and welcoming and it’s in a great location.
10
Carol
14 May 2025
·
Stayed 3 nights
Balcony on river. Breakfast bar.
Balcony on river. Breakfast bar.
6
Danny
16 Jun 2025
·
Stayed 1 night
No plug for phone.
No plug for phone.
10
Chris
9 Oct 2024
·
Stayed 1 night
You can tell it’s an older building but the recent renovation was well done. The hotel was fully booked and we were on the ground floor (parking side) just down from the lobby and it was still quiet at night. No footsteps or running water sounds. We plan to visit again and try one of the river side rooms.
You can tell it’s an older building but the recent renovation was well done. The hotel was fully booked and we were on the ground floor (parking side) just down from the lobby and it was still quiet at night. No footsteps or running water sounds. We plan to visit again and try one of the river side rooms.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful, and accommodating, with smooth check-in and responsive maintenance. A few guests experienced curt interactions, delays, billing disputes, or inflexibility around busy group stays.
Related guest reviews
10
Stacey
14 Jul 2024
·
Stayed 2 nights
Thanks for a good stay and for the maintenance help with a small issue. Thanks Michael! Great breakfast and everyone was nice!
Thanks for a good stay and for the maintenance help with a small issue. Thanks Michael! Great breakfast and everyone was nice!
10
Gretchen
2 Feb 2025
·
Stayed 3 nights
I stayed at The Inn on the River for my son's wedding in Pigeon Forge at the end of January. We asked for an upgrade to the river side and the front desk was very accommodating. Brandon, in particular, was incredibly helpful when I needed the "mother of the groom" speech printed. (The "business center" was pretty ineffective with an ancient computer, so Brandon helped!) Every staff member we encountered was super helpful and very professional. It is right on the main street and close to so much. If we were ever to go back to Pigeon Forge, we would stay here!
I stayed at The Inn on the River for my son's wedding in Pigeon Forge at the end of January. We asked for an upgrade to the river side and the front desk was very accommodating. Brandon, in particular, was incredibly helpful when I needed the "mother of the groom" speech printed. (The "business center" was pretty ineffective with an ancient computer, so Brandon helped!) Every staff member we encountered was super helpful and very professional. It is right on the main street and close to so much. If we were ever to go back to Pigeon Forge, we would stay here!
10
Melanie
27 Sept 2024
·
Stayed 1 night
Dottie was a wonderful and super helpful receptionist the entire time we were there.
Dottie was a wonderful and super helpful receptionist the entire time we were there.
10
Roque
7 Oct 2025
·
Stayed 2 nights
The staff was amazing. Hotel was very clean and location was perfect.
The staff was amazing. Hotel was very clean and location was perfect.
2
JEFFREY
7 Mar 2024
·
I stayed here before and was not happy that the beds were not made and room was filthy! But I let that slide…The reason I am posting this review NOW is that I called to ask about booking a new reservation and bringing and elderly relative who is 84 and has a 10 pound service dog. I was utterly shocked by the lady who I spoke to in reservations as she repeatedly said. “ let me give you the number of other hotels” even though this hotel says clearly it accepts service dogs. That is not only clear discrimination but an ADA VIOLATION! I am highly disappointed and utterly appalled at the manner in which this person clearly reiterated over and over to basically find another motel as they won’t honor the ADA laws or guidelines regarding service animals! Never been treated so rudely before!!
I stayed here before and was not happy that the beds were not made and room was filthy! But I let that slide…The reason I am posting this review NOW is that I called to ask about booking a new reservation and bringing and elderly relative who is 84 and has a 10 pound service dog. I was utterly shocked by the lady who I spoke to in reservations as she repeatedly said. “ let me give you the number of other hotels” even though this hotel says clearly it accepts service dogs. That is not only clear discrimination but an ADA VIOLATION! I am highly disappointed and utterly appalled at the manner in which this person clearly reiterated over and over to basically find another motel as they won’t honor the ADA laws or guidelines regarding service animals! Never been treated so rudely before!!
6
Katherine
11 Sept 2024
·
Stayed 2 nights
Room wasn't ready for check in at designated time. Check out process was delayed due to computer issues. Still haven't received a reciept from check out and it's been 12 hours since checking out. Otherwise breakfast is pretty substantial. Good views from the outdoor patio area, walkable to attractions. Indoor and outdoor pool exist.
Room wasn't ready for check in at designated time. Check out process was delayed due to computer issues. Still haven't received a reciept from check out and it's been 12 hours since checking out. Otherwise breakfast is pretty substantial. Good views from the outdoor patio area, walkable to attractions. Indoor and outdoor pool exist.
10
Joan
17 Jul 2025
·
Stayed 2 nights
It is a beautiful hotel filled with southern hospitality from the staff. We enjoyed our stay. My only concern is that their handicap rooms only have one queen bed in them, which doesn’t work when you have 4 people in the same room. They really need to make a few more handicapped rooms to accommodate people with families. But Kaitlyn one of the agents there went above and beyond for us, setting up a non handicapped room for us to be able to use. Unfortunately my husband had to go to the lobby restroom when he needed it because the room toilet was too low and the toilet riser was too small. But Kaitlyn deserves all the praise in the world for doing as much as she could for us. I hope her supervisors see this. You have a keeper there. Thank you again Kaitlyn!!
It is a beautiful hotel filled with southern hospitality from the staff. We enjoyed our stay. My only concern is that their handicap rooms only have one queen bed in them, which doesn’t work when you have 4 people in the same room. They really need to make a few more handicapped rooms to accommodate people with families. But Kaitlyn one of the agents there went above and beyond for us, setting up a non handicapped room for us to be able to use. Unfortunately my husband had to go to the lobby restroom when he needed it because the room toilet was too low and the toilet riser was too small. But Kaitlyn deserves all the praise in the world for doing as much as she could for us. I hope her supervisors see this. You have a keeper there. Thank you again Kaitlyn!!
10
Tracy
9 May 2025
·
Stayed 1 night
Always a great stay at Inn in the River. Girl at check in was very personable.
Always a great stay at Inn in the River. Girl at check in was very personable.
10
Angela
9 Aug 2025
·
Stayed 2 nights
From check -in to departure, it couldn’t have been any better! The staff is soo friendly and helpful, spacious rooms, convenient location and evening popcorn! Who could ask for more? The breakfast buffet was exceptional! Sausage / Eggs / biscuits & gravy along potato’s! They also have: Waffles / fruit / Yogurt along with danishes. When you stay, get a room with a balcony and the river view. So relaxing! Also, PUCKETTs restaurant ( try the meatloaf!!) and the Christmas store are next door. You don’t want stay anywhere else!!
From check -in to departure, it couldn’t have been any better! The staff is soo friendly and helpful, spacious rooms, convenient location and evening popcorn! Who could ask for more? The breakfast buffet was exceptional! Sausage / Eggs / biscuits & gravy along potato’s! They also have: Waffles / fruit / Yogurt along with danishes. When you stay, get a room with a balcony and the river view. So relaxing! Also, PUCKETTs restaurant ( try the meatloaf!!) and the Christmas store are next door. You don’t want stay anywhere else!!
2
Gary
7 Aug 2025
·
Stayed 7 nights
Had to leave go to another hotel for various reasons, hotels manager lied to us and charged for a night we did not stay there, not a pleasant visit!!!!
Had to leave go to another hotel for various reasons, hotels manager lied to us and charged for a night we did not stay there, not a pleasant visit!!!!
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AI-generated summary based on recent guest reviews
Location
Central on the Parkway beside the river, walkable to many restaurants and attractions, with peaceful outdoor areas. Some note tricky left turns, traffic, and limited convenient handicapped parking near entrances.
Related guest reviews
10
Chandra
11 Aug 2025
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Stayed 3 nights
Great customer service, clean rooms , cozy , enjoyed the breakfast each morning and the cookies and popcorn in the afternoon. Located in the heart of downtown and Starbucks was across the street lol
Great customer service, clean rooms , cozy , enjoyed the breakfast each morning and the cookies and popcorn in the afternoon. Located in the heart of downtown and Starbucks was across the street lol
10
Kelly
17 Aug 2025
·
Stayed 1 night
Hotel is close to attractions , restaurants, and shopping.
Hotel is close to attractions , restaurants, and shopping.
10
mary
7 May 2025
·
Stayed 3 nights
For the price, the location was great.
For the price, the location was great.
10
John
2 Aug 2025
·
Stayed 4 nights
Close to shops and dining
Close to shops and dining
10
Lisa
27 Jun 2024
·
Stayed 2 nights
Great location in Pigeon Forge to walk to attractions and easy access to Gatlinburg. The hotel had great amenities such as hot breakfast, indoor/outdoor pools, fire pit near the river’s edge and a community lobby with comfortable seating. We will certainly book another stay here!
Great location in Pigeon Forge to walk to attractions and easy access to Gatlinburg. The hotel had great amenities such as hot breakfast, indoor/outdoor pools, fire pit near the river’s edge and a community lobby with comfortable seating. We will certainly book another stay here!
8
matthew
30 Mar 2025
·
Stayed 3 nights
Property was conveniently located to great restaurants and attractions. Most were in walking distance.
Property was conveniently located to great restaurants and attractions. Most were in walking distance.
6
Lori
24 Sept 2025
·
Stayed 5 nights
The hotel was very clean. The room was very nice. Housekeeping came in everyday to tidy up and refresh. The breakfast was nice for a hotel breakfast. The biggest problem was the bed! It was very uncomfortable. We ended up going to another hotel. The toilet paper was also very cheap. The hotel is right off the strip so getting out of parking lot can be challenging. If not for the bed would have been a perfect review.
The hotel was very clean. The room was very nice. Housekeeping came in everyday to tidy up and refresh. The breakfast was nice for a hotel breakfast. The biggest problem was the bed! It was very uncomfortable. We ended up going to another hotel. The toilet paper was also very cheap. The hotel is right off the strip so getting out of parking lot can be challenging. If not for the bed would have been a perfect review.
10
Robert
12 Aug 2025
·
Stayed 2 nights
Location. Property was well maintained. Able to sit outside in swings and watch ducks in river. Very peaceful atmosphere
Location. Property was well maintained. Able to sit outside in swings and watch ducks in river. Very peaceful atmosphere
10
Tom
25 Aug 2025
·
Stayed 1 night
The staff was very friendly and helpful. Location was convenient to a lot of restaurants and things to do. Property was very clean and right on the river. We would definitely stay here again!
The staff was very friendly and helpful. Location was convenient to a lot of restaurants and things to do. Property was very clean and right on the river. We would definitely stay here again!
10
Tracey
29 Apr 2025
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Stayed 3 nights
Even though it is on the Parkway, it was still quiet and overlooked a beautiful part of the river. We enjoyed the fire pit area even during the day, watching the ducks on the river. We will definitely stay here again.
Even though it is on the Parkway, it was still quiet and overlooked a beautiful part of the river. We enjoyed the fire pit area even during the day, watching the ducks on the river. We will definitely stay here again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often described as generous and varied with hot options, though several reviews report average flavor, cold or overcooked items, and crowding or layout issues. Free popcorn, cookies, and hot drinks are popular.
Related guest reviews
10
Kelly
6 May 2025
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Stayed 1 night
Everything was great. Had a kid above us though that was running back and forth through his room until 11:30 pm. That was annoying. Then there was a barking small dog in another room. The breakfast Buffet was great, except the potatoes were ice cold and pretty much none in the bin. Other than that it was a great experience.
Everything was great. Had a kid above us though that was running back and forth through his room until 11:30 pm. That was annoying. Then there was a barking small dog in another room. The breakfast Buffet was great, except the potatoes were ice cold and pretty much none in the bin. Other than that it was a great experience.
6
Connie
28 Jul 2025
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Stayed 3 nights
The staff was great! However… The ice machine was out on our floor. We thought we were getting a river view, but it was not. The beds were terribly uncomfortable. The breakfast, was far from up to par. Instead, there were powdered eggs, no danish, no yogurt, and they needed more space in the dining area.
The staff was great! However… The ice machine was out on our floor. We thought we were getting a river view, but it was not. The beds were terribly uncomfortable. The breakfast, was far from up to par. Instead, there were powdered eggs, no danish, no yogurt, and they needed more space in the dining area.
10
David
3 Aug 2025
·
Stayed 1 night
Having both an indoor and outdoor pool and a hot tub was great with kids. The welcome bag for the kids was also a big hit. Breakfast was just okay. Fresh fruit would have been appreciated. One waffle iron was broken so wait to make a waffle was quite long
Having both an indoor and outdoor pool and a hot tub was great with kids. The welcome bag for the kids was also a big hit. Breakfast was just okay. Fresh fruit would have been appreciated. One waffle iron was broken so wait to make a waffle was quite long
6
Sandra
25 Jul 2025
·
Stayed 1 night
The breakfast was very shaky. The sausage gravy was like water. Nothing was set up in a flowing manner and everything from silverware, cups to butter, empty
The breakfast was very shaky. The sausage gravy was like water. Nothing was set up in a flowing manner and everything from silverware, cups to butter, empty
10
Amanda
10 Aug 2025
·
Stayed 3 nights
We had such a great experience at Inn on the River in Pigeon Forge! From the moment we arrived, the staff made us feel welcome—they were so friendly, helpful, and genuinely kind. The entire property was spotless, and our room was exceptionally clean and comfortable, which made it easy to relax after a day of exploring. The location is perfect—right in the center of Pigeon Forge—so we were close to all the attractions, shopping, and dining without having to drive far. The breakfast had a lot of variety, so there was something for everyone, though the flavors were just okay. The only other small thing we noticed was that the hot tub could have been warmer. Neither of these things took away from our stay, though, because everything else was so well done. We truly enjoyed our visit and would definitely stay here again the next time we’re in the area!
We had such a great experience at Inn on the River in Pigeon Forge! From the moment we arrived, the staff made us feel welcome—they were so friendly, helpful, and genuinely kind. The entire property was spotless, and our room was exceptionally clean and comfortable, which made it easy to relax after a day of exploring. The location is perfect—right in the center of Pigeon Forge—so we were close to all the attractions, shopping, and dining without having to drive far. The breakfast had a lot of variety, so there was something for everyone, though the flavors were just okay. The only other small thing we noticed was that the hot tub could have been warmer. Neither of these things took away from our stay, though, because everything else was so well done. We truly enjoyed our visit and would definitely stay here again the next time we’re in the area!
8
Trisha
10 Apr 2025
·
Stayed 2 nights
Breakfast could be improved. Biscuits were hard and sausage links were too burnt to eat.
Breakfast could be improved. Biscuits were hard and sausage links were too burnt to eat.
10
Cheryl
30 Oct 2025
·
Stayed 3 nights
Staff were friendly and accommodating Clean rooms, great breakfast buffet.
Staff were friendly and accommodating Clean rooms, great breakfast buffet.
10
Elaine
14 Nov 2025
·
Stayed 3 nights
Clean, comfortable, good breakfasts, great place to interact with friends.
Clean, comfortable, good breakfasts, great place to interact with friends.
10
Angela
9 Aug 2025
·
Stayed 2 nights
From check -in to departure, it couldn’t have been any better! The staff is soo friendly and helpful, spacious rooms, convenient location and evening popcorn! Who could ask for more? The breakfast buffet was exceptional! Sausage / Eggs / biscuits & gravy along potato’s! They also have: Waffles / fruit / Yogurt along with danishes. When you stay, get a room with a balcony and the river view. So relaxing! Also, PUCKETTs restaurant ( try the meatloaf!!) and the Christmas store are next door. You don’t want stay anywhere else!!
From check -in to departure, it couldn’t have been any better! The staff is soo friendly and helpful, spacious rooms, convenient location and evening popcorn! Who could ask for more? The breakfast buffet was exceptional! Sausage / Eggs / biscuits & gravy along potato’s! They also have: Waffles / fruit / Yogurt along with danishes. When you stay, get a room with a balcony and the river view. So relaxing! Also, PUCKETTs restaurant ( try the meatloaf!!) and the Christmas store are next door. You don’t want stay anywhere else!!
10
christina
19 Jul 2025
·
Stayed 3 nights
The breakfast wasn't good but everything else was great
The breakfast wasn't good but everything else was great
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AI-generated summary based on recent guest reviews
10
Tina
last week
·
Stayed 3 nights
Old fashioned American hotel, very friendly helpful staff, great breakfast, fabulous cookies in afternoon, big room with big beds plus a wonderful fire 🔥 pit in the evening, fantastic time would recommend.
Old fashioned American hotel, very friendly helpful staff, great breakfast, fabulous cookies in afternoon, big room with big beds plus a wonderful fire 🔥 pit in the evening, fantastic time would recommend.
10
jeanne
2 weeks ago
·
Stayed 1 night
We had a wonderful stay! The room was very comfortable and clean and we appreciated the view of the river. Staff were friendly and helpful and the breakfast was great. We can't wait to come back!
We had a wonderful stay! The room was very comfortable and clean and we appreciated the view of the river. Staff were friendly and helpful and the breakfast was great. We can't wait to come back!
8
Yesenia
2 weeks ago
·
Stayed 1 night
Close to everything so convenient
Close to everything so convenient
8
Maxie
2 weeks ago
·
Stayed 4 nights
The room was adequate, clean and comfortable. It is an older room, but the bathroom has been remodeled and adequate, although quite small. The breakfast was good and the staff was very friendly and helpful. We were on the third floor near the elevator, so it was very easy to get around and to the dining area for breakfast.
The room was adequate, clean and comfortable. It is an older room, but the bathroom has been remodeled and adequate, although quite small. The breakfast was good and the staff was very friendly and helpful. We were on the third floor near the elevator, so it was very easy to get around and to the dining area for breakfast.
10
John
3 weeks ago
·
Stayed 1 night
The breakfast was very nice. The place could use a little updating, but it was good.
The breakfast was very nice. The place could use a little updating, but it was good.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 21:00
Before 11:00
Security deposit
USD 100 per accommodation on arrival.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The Inn On The River
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible parking. Additional features may be available upon request.
How is the property located in relation to key attractions?
The hotel is centrally located in Pigeon Forge, just a short 6-minute walk from The Track and 13 minutes by foot from The Comedy Barn Theater. It is also 0.9 mi (1.4 km) from Island at Pigeon Forge and 1 mi (1.7 km) from Titanic Museum.
Does the property have a swimming pool?
Yes, the hotel features both an outdoor pool and an indoor pool, along with a hot tub. The pools are available for guests to enjoy during their stay.
What are the policies for guests staying with children?
Up to 4 children can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 219.055806215744USD
- 2026-10-21: 214.6309753826294USD
- 2026-10-22: 151.2764613310089USD
- 2026-10-23: 303.0772317679138USD
- 2026-10-24: 294.1788553612976USD
- 2026-10-25: 177.9805038742218USD
- 2026-10-26: 176.34809726408386USD
- 2026-10-27: 176.98188597830202USD
- 2026-10-28: 176.7830331622467USD
- 2026-10-29: 157.6189422629242USD
- 2026-10-30: 198.67938335183717USD
- 2026-10-31: 178.70342582208252USD
- 2026-11-01: 147.69548224639894USD
- 2026-11-02: 139.09965317447663USD
- 2026-11-03: 127.06982057791902USD
- 2026-11-04: 125.16246365350342USD
- 2026-11-05: 170.75743801693727USD
- 2026-11-06: NO DATA
- 2026-11-07: 280.66145765927126USD
- 2026-11-08: 150.4944200518341USD
- 2026-11-09: 233.33945832998657USD
- 2026-11-10: 280.8181950224304USD
- 2026-11-11: 171.0382077029114USD
- 2026-11-12: 165.2754698918152USD
- 2026-11-13: 231.75031562017824USD
- 2026-11-14: 230.36305968457032USD
- 2026-11-15: 129.06427952671052USD
- 2026-11-16: 124.95095220417024USD
- 2026-11-17: 141.312874218338USD
- 2026-11-18: 135.9292269063263USD
- 2026-11-19: 193.4092780666809USD
- 2026-11-20: 275.8996346389618USD
- 2026-11-21: 310.84920407537845USD
- 2026-11-22: 144.08671759030153USD
- 2026-11-23: 140.7758721971512USD
- 2026-11-24: 182.78656783222962USD
- 2026-11-25: 197.47030817848207USD
- 2026-11-26: 278.1364502782288USD
- 2026-11-27: 263.60716754127503USD
- 2026-11-28: 235.25993669485476USD
- 2026-11-29: 133.3031304396286USD
- 2026-11-30: 121.88105793896484USD
- 2026-12-01: 146.69737858067322USD
- 2026-12-02: 159.6606761075592USD
- 2026-12-03: 160.66093954010012USD
- 2026-12-04: 249.84233941085816USD
- 2026-12-05: 231.12888557162478USD
- 2026-12-06: 197.47030817848207USD
- 2026-12-07: 132.8638492963257USD
- 2026-12-08: 134.16279476660156USD
- 2026-12-09: 140.7758721971512USD
- 2026-12-10: 142.43628721186067USD
- 2026-12-11: 197.47030817848207USD
- 2026-12-12: 199.79090905737306USD
- 2026-12-13: 102.97623333300018USD
- 2026-12-14: 123.32142528311921USD
- 2026-12-15: 121.88105793896484USD
- 2026-12-16: 123.32142528311921USD
- 2026-12-17: 133.3031304396286USD
- 2026-12-18: 178.57550249079895USD
- 2026-12-19: 180.67602998762513USD
- 2026-12-20: 159.6606761075592USD
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Housekeeping
Banquet facilities
ATM/Cash machine
Services
Housekeeping
Banquet facilities
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
General
Non-smoking rooms
Hot tub/Jacuzzi
Kids club
Picnic area/Tables
Family room
Beach Sun Loungers
Activities
Swimming pool
Fishing
Pool indoor
Pool outdoor
Outdoor heated pool
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free parking
Electric car charging station
Parking Onsite
Internet
Free wi-fi